Charting a New Course

EDUCATION & STUDENT LIFE

OPEN FORUM AUGUST 18, 2009

Charting a New

Course

EDUCATION & STUDENT LIFE

Open ForumAugust 18, 2009

AGENDA

• Wins!• Unit Announcements • Employee Recognition Celebration!!!• FY09 Major Accomplishments• Major FY10 Goals• Financial Update • Questions & Answers• Annual Report & Door Prizes

WINS

SET YOUR COURSE BY THE STARS, NOT BY THE LIGHTS OF EVERY PASSING SHIP.

-Omar Bradley

The sounding of bells aboard ship marks the passage of time and accomplishment.

Unit Announcements

Enrollment ManagementStudent Health

Counseling & Psychological ServicesMUSC Wellness Center

Student ProgramsAcademic Support

Creating Collaborative CareEducation Technology

Administration

2009 Selection Committee Members

David Howell – Chair Shannon Richards-Slaughter

Adrienne Tuchman Marchel Williams

Mary Ellen Lenhardt Michael Desrosiers Kevin Smuniewski Anne Thompson

THANK YOU!!!

2010 Selection Committee Members

David Howell – Chair Christy Huggins Janis Newton Candy Hall Jim Tomsic Linda Kinloch Rhonda Walters Julie Reese Wendy Sosebee

One person cannot hope to sail a clipper ship alone, and our approach focuses on team effort…

Fourth Quarter 2009Nominations

Rhonda Ferris Miriam Gabriel

Cecile Kamath Linda Kinloch Misty McKee Dorothea Gadsden

Kyle ConnellyMartha LiptonAlicia LockardSandra MorrisJulie Reese

Fourth Quarter 2009 STAFF RECOGNITION WINNERS!!

Kyle ConnellyDorothea Gadsden

Martha LiptonAlicia LockardSandra Morris

Congratulations to ESL’s 2009 Employee of the Year!!!

JANIS NEWTONMUSC Wellness Center

FY09 Accomplishments

Enrollment Management• Developed web-based tool to assist applicants

• Improved service and communication to colleges through document imaging

• Saved over $10,000 by eliminating paper documents in Financial Aid

FY09 Accomplishments

Student Health• >90% satisfaction on the student survey,

exceeding national mean by 19%

• Maintained student insurance cost while increasing benefits; established hotline

• Provided care for 13,439 total patient visits

• Staff earned 9 University Applause Awards

FY09 AccomplishmentsCounseling & Psychological ServicesProvided 4,893 service hours and 232 online

screenings for students

Participated in National Mental Health Screening Days for depression, alcohol abuse and eating disorders

Operated training sites for residency and internship programs in the Department of Psychiatry

FY09 Accomplishments

MUSC Wellness CenterRecord high growth!!!

565 new members

30% increase in total revenue ($491,089)9.4% increase in student use64% increase in residents use

500 Boot Camp participants 400 children in the Kids Camp Programs Healthy Charleston Challenge inspired 188

participants to lose 3,328 pounds

FY09 Accomplishments

Student ProgramsImplemented phase two of the NCBI training,

educating over 300 individuals campus-wide

Co-hosted 1st Annual American Indian Expo, educating over 1,800 students and community members

Implemented online programs and published a guide for incoming post-doctoral scholars

FY09 Accomplishments

Academic Support Supported 2,752 individual appointments

Conducted 24 workshops with 1,127 students

Offered 4,837 hrs. of supplemental instruction

Coordinated a writing course for King Abdullah International Medical Research Center, Saudi Arabia

FY09 Accomplishments

Creating Collaborative Care Presidential Scholars campaign informed the

community of proper disposal of medications

Conducted an interprofessional simulation workshop; introduced curriculum electives

Established Interprofessional Education (IPE) fellowship for students and IPE Faculty Development Institute

FY09 Accomplishments

Education Technology Provided technology upgrades for 42 central

classrooms

Deployed the Tegrity® course content capture system; prepared for the transition from WebCT® to Blackboard®

Implemented new video teleconferencing (VTC)

capabilities for faster communication between institutions

FY09 Accomplishments

Administration For 168 employees, administered new HRM

initiatives, i.e., universal review date, pay-for-performance program & mandatory furlough

Redesigned the division’s websites and added features to monitor web utilization

Won two PICA awards during the year

Major 2010 Goals

GOAL• Support professional

development for staff• Maintain a high level of

student satisfaction• Support education

initiatives of colleges• Promote

interprofessional understanding

MEASURMENT Employee satisfaction

survey achieves 80%+ Students have an overall

satisfaction rate of 80%+ Implement the

Academic Web Portal Develop metrics

assessing success

Major 2010 Goals

GOAL• Continue to promote

intercultural collaboration using NCBI Model

• Enhance health & well-being of MUSC student body

• Incorporate best business practices

MEASURMENT Increase training and

participants; develop metrics to assess effectiveness

Assess student health behaviors; prepare for H1N1 virus

Pursue collaborations with institutions abroad; secure ARRA funding

2009 Student Satisfaction Survey

• 635 respondents– 56% increase in participation

from prior year

• Students assessed level of services provided by 12 units

• Overall student satisfaction rate 94%, up from 93%

By College

Total % of the College Responding

to the Survey

College of Medicine 31%

College of Nursing 25%

College of Health Professions 20%

College of Dental Medicine 21%

College of Graduate Studies 32%

College of Pharmacy 27%

Total % of MUSC Students Responding to Survey 25%

2009 Student Satisfaction Survey

STAFF MET MY NEEDS

0%20%40%60%80%

100%

2008 2009

2009 Student Satisfaction SurveyCARING STAFF

0%20%40%60%80%

100%

2008 2009

2009 Student Satisfaction SurveyCOMPETENT STAFF

0%20%40%60%80%

100%

Admissions CAE

CAPS

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2008 2009

2009 Student Satisfaction Survey

STAFF VALUE DIVERSITY & CULTURAL DIFFERENCES

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2009

2009 Student Satisfaction Survey

PERCENTAGE AGREE/STRONGLY AGREE

0%10%20%30%40%50%60%70%80%90%

100%

2008 2009

Education & Student Life Fiscal Year June 30, 2009

Total Revenue $9,961,549Total Expenditures ($8,849,452) FY09 Net Reserves $1,112,097

*Sustained $608,199 in budget cuts Major Success Factors New Revenue Streams of $1.2 million

Wellness Center growth…$491,089Part-time Student Fees…..$146,202SC Student Health Ins……..$602,582

Cost Saving Initiatives……….($647,203)

Education & Student Life2009-2010 Budget Update

Overall $10 million budget75% Personnel Costs & 25% Operating Expenses

FY2010 State Budget reduced by 3% ($44,392)Anticipating up to another 5% cut ($97,464)

Annual State budget reduction ($141,856) Cumulative 2009 & 2010 Budget Cuts = $750,055Cumulative 2009 & 2010 Budget Cuts = $750,055

Submitted an application for stimulus funding totaling $174,361; earmarked for ROI purpose

Questions & AnswersWe are at a new beginning…

At our helm is a new captain. We have weathered

the rough seas of financial adversity, and already

we are “charting a new course.”

“the pessimist complains about the wind…the optimist expects it to change...the realist adjusts the sails.”

Willliam -

Core Publication TeamTom Hamm Larry OwensWendy Littlejohn Lisa KerrDarlene Shaw Tom Smith

Special EditorsDianne TerryWillette BurnhamLyla Hudson