Charting a New Course

EDUCATION & STUDENT LIFE

OPEN FORUM AUGUST 18, 2009

First Quarter Fiscal Year 2009-

2010

EDUCATION & STUDENT LIFE

Open ForumOctober 20, 2009

AGENDA ITEMS

Wins!Trident United WayH1N1 PodcastDoor Prizes!!2009 Employee Survey ResultsFY2009-2010 Pillar GoalsStaff Recognition Program & 1Q Winners!!!Questions & AnswersAnnouncements/Updates

DIVISION WINSCongratulations!

Lyla Hudson promoted to Director of Admissions

Laurie Charles successfully completed her dissertation defense

Barbara Bozarth is joining our team on Nov 2

Robin Hardin’s retirement celebration on Dec 11

Other Wins

Trident United Way

Presented by David Nicole

Underneath everything we are, Underneath everything we do in Berkeley, Charleston and

Dorchester Counties,We're all CONNECTED. INTERDEPENDENT. UNITED.

When we reach out a hand to one, we influence the condition of all

That's how we LIVE UNITED in the Lowcountry.

Novel H1N1 Flu Podcast Developed for MUSC Students

Starring Dr. Larry Blumenthal

Directed & Produced by Mr. Damon Amella

http://www.ets.musc.edu/Movies/h1n1.html

Door Prizes!!!

5 Random Drawings $20 Gift Card

Jason’s Deli

Special

Treat

Drawing!

University Excellence2009 Faculty & Staff

Survey ResultsESL Total Response Rate 43% (73%)

ESL Strengths: Exceeded Three Pillar Goals1. I am pleased to be working at MUSC 95.3% (93.8%)

• I made the right choice in selecting MUSC 95% (94.8%)

• I believe MUSC values a culture of diversity 87% (87.3%)

1. We have a safe workplace 98.2% (88.8%)

2. Would refer a good candidate here 92.3% (87.5%)

• People I work with cooperate as a team 87% (79.5%)

1. Overall satisfied with my job 85.2% (88.3%)

University Excellence2009 Faculty & Staff

Survey Results

Biggest Opportunities to ImproveFairness of performance evaluations (Success Factors) 59.2% (69.7%)

Communication about goals: timely & relevant 68.5% (72.6%)

Supervisors’ encouragement to develop job skills 74% (72.2%)

• Supervisors’ recognition of individuals 74.1% (76.7%)

As for Pay and Benefits:Overall compensation at/above marketplace 71% (62.9%)

Service

Supervisors set a good, positive and

professional example; staff

ratings improve by 4%

Total expenses will not exceed the FY2010 revised

budget

(Not to exceed 10% utilization of

reserve funds for one-time major expenditures)

33% increase in Interprofessional

student events/activities

sponsored by ESL

People Quality FinanceGrowth

MUSC Excellence

Education & Student Life

Pillar Goals FY2009-2010

90% of students agree they made the right choice by selecting

MUSC

90% or more of ESL Faculty and Staff are pleased to be working at MUSC

Students evaluate ESL services with an overall satisfaction

rate of 90% or higher

90% or higher of Faculty and Staff

believe they made the right choice in selecting MUSC

As we begin our pursuits in Excellence – we will be striving to reach or exceed the top quartile in most key areas (some unmeasured as indicated below). Once benchmark data are available, we will establish step goals to move forward and toward higher levels of achievement.

Provide support to International

Program Development as

evidenced by a 25% increase in the

number of international

students provided services through

ESL

85% or higher of Faculty, Staff &

Students evaluate MUSC’s culture as valuing diversity

5% improvement in employees response to supervisors recognizing

individual efforts

Closely Aligned with University FY09-10 Pillar Goal MetricsRevised 10/14/09

75% of graduating students agree

their understanding of the contributions

of other professions to

health care delivery or research

increased through their experience at

MUSC

Audience Response Time!

On your “clicker” please now press:

GO – 4 – 1 - GO

“90% or more of ESL Faculty & Staff are pleased to be working at MUSC” is one of our Service Pillar Goals for FY2009-2010.

1. True2. False

“90% or higher of Faculty & Staff believe they made the right choice in selecting

MUSC” is an ESL Pillar Goal.

1. True2. False

One of our ESL goals is that 85% or higher of Faculty, Staff & Students evaluate MUSC’s culture as valuing diversity.

1. True2. False

One of ESL’s pillar goals is to improve supervisor’s recognition of individual

efforts.

1. True2. False

One Service Pillar Goal is for 90% of our students to agree they made the right

choice by selecting MUSC.

1. True2. False

The other Service Pillar Goal is for students to evaluate ESL services with an overall

satisfaction rate of 90% or less.

1. True2. False

“Supervisors set a good, positive and professional example” applies to which

one of the five pillars?

1. People2. Athletic Abilities3. Quality4. Good Citizenship5. Fashion

One of ESL’s Growth Pillar Goals is to promote an increase in interprofessional

student events and activities sponsored by ESL?

1. True2. False

The Growth Pillar Goal to support International Program Development refers

to:

1. International treats during coffee breaks

2. Free business class airfare to Buenos Aires

3. Free airfare to Paris4. Globalization of

educational programs

ESL’s Finance Pillar Goal is to exceed the FY2009-2010 budget?

1. True2. False

Service

Supervisors set a good, positive and

professional example; staff

ratings improve by 4%

Total expenses will not exceed the FY2010 revised

budget

(Not to exceed 10% utilization of

reserve funds for one-time major expenditures)

33% increase in Interprofessional

student events/activities

sponsored by ESL

People Quality FinanceGrowth

MUSC Excellence

Education & Student Life

Pillar Goals FY2009-2010

90% of students agree they made the right choice by selecting

MUSC

90% or more of ESL Faculty and Staff are pleased to be working at MUSC

Students evaluate ESL services with an overall satisfaction

rate of 90% or higher

90% or higher of Faculty and Staff

believe they made the right choice in selecting MUSC

As we begin our pursuits in Excellence – we will be striving to reach or exceed the top quartile in most key areas (some unmeasured as indicated below). Once benchmark data are available, we will establish step goals to move forward and toward higher levels of achievement.

Provide support to International

Program Development as

evidenced by a 25% increase in the

number of international

students provided services through

ESL

85% or higher of Faculty, Staff &

Students evaluate MUSC’s culture as valuing diversity

5% improvement in employees response to supervisors recognizing

individual efforts

Closely Aligned with University FY09-10 Pillar Goal MetricsRevised 10/14/09

75% of graduating students agree

their understanding of the contributions

of other professions to

health care delivery or research

increased through their experience at

MUSC

STAFF RECOGNITION COMMITTEE

ANNOUNCEMENT

DAVID HOWELL

First Quarter 2010 STAFF RECOGNITION WINNERS!!

Dr. DaNine FlemingMr. Kevin Smuniewski

Ms. Monica StrubleMr. Jerone McDaniel

Ms. Fran JoynerOne person cannot hope to sail a clipper ship

alone, and our approach focuses on team effort…

Questions & Answers

Thoughts?Suggestions?

Evaluation of Meeting?

Announcements/Updates

“Thank You” to everyone for Your Energy, Creativity and Ideas for

Improvement!