chartwells proposal
TRANSCRIPT
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Chartwells Harvest
Program
Eat. Learn. Live. From students to society our job is
to serve you.
Murtaza Ali, Daniel Mayes, Tanvi Shah, Nivi Sukumar, Nikita Uppal
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Introduction
Throughout the world, hunger is a growing issue. 1 of every 7 people go hungry because of their
lack of ability to pay for food, lack of government regulation, and presence of war and natural
disasters (Hunger and Poverty Fact Sheet, 2015). Overall, hunger is a serious issue affectingthe global economy that does not receive enough recognition in either developing or developed
countries.
Although hunger and poverty are issues that receive extensive attention outside of the United
States, in respect to developing countries in Africa and Asia, the United States is completely
overlooked as a country that faces the same problems. In 2013, 49.1 million Americans lived in
food insecure households, including 33.3 million adults and 15.8 million children. Even in
Texas, 1 of every 6 people suffer from hunger (Hunger and Poverty Fact Sheet, 2015).
College campuses usually provide meal plans to students in order to provide a stable food
supply. However, most college students do not exhaust their meal plans for various reasons,
including the availability of other food options on or around campus.
At the University of Texas at Dallas, the dining hall food is provided by our company,
Chartwells. In addition to the University of Texas at Dallas, our company caters to a variety of
college campuses across the United States. By providing students with a set number of meals
each week and serving them food in a buffet setting, we hope that students are able to eat all of
the food that they need. Nevertheless, many of these meals go unused, causing an excess of food
in dining halls.
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Background
Hunger is a much more severe issue than most citizens and corporations realize. People who do
not receive the right amount of nutrients usually spend more time in hospitals and are at a higher
risk for chronic health conditions such as anemia and asthma (Child Development, 2015).These people also tend to be more at risk for severe oral health issues (Child Development,
2015). However, hunger issues affect people beyond their physique and nutrition. Food insecure
adults and children are unable to engage in larger amounts of physical activity such as sports and
jobs that require more intensive amounts of labor (Child Development, 2015). These
restrictions can seriously affect the social and economic lives of adults and children as well.
Although food insecurity is detrimental to all individuals, it especially harms children and
infants. For example, pregnant women who do not receive all the nutrients necessary are more
likely to experience birth complications, and mother babies with a low birth weight, delayed
development, and learning difficulties in their first two years of life (Child Development,
2015). Children who are members of food insecure households are at a greater risk of truancy
and school tardiness and exhibit many behavioral issues such as aggression, mood swings and
anxiety (Child Development, 2015).
Texas is one of the many states that has been hit hard by the issue of hunger, exhibiting some of
the highest food insecurity rates in the nation. Specifically, Dallas Countys food insecurity is
20.6 % overall and 26.6% overall in children (Heinz, 2013). Compared to the national average of
14.9% overall and 22.4% in children, it is clear that hunger is a pressing issue in Dallas affecting
a large percentage of the overall population (Heinz, 2013).
Furthermore, federal nutrition programs such as SNAP, or Supplemental Nutrition Assistance
Program, only provide for citizens who are below the poverty line (Heinz,2013). Unfortunately,
many hungry Texans are just over the poverty line and still unable to provide their families with
nutritional food. Approximately 31% of Texans are in this limbo position where they have little
or no means to provide themselves and their families with healthy food other than through food
banks (Heinz, 2013). As a result, these families need a stable source of food because there is a
low level of assistance currently being provided for them.
After analyzing these statistics, we have decided to begin the implementation of our Harvest
Program in the Dallas, Texas area. In addition to being home to a large number of impoverished
and hungry citizens, Dallas is a great city to introduce the idea at a smaller scale before
implementing it in larger, hungrier cities.
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Chartwells is the food catering company for the dining halls at the University of Texas at Dallas.
As a company, our core values are to provide nutritional and nourishing meals for the growth of
students and future scholars. We also aim to achieve an optimal level of social responsibility and
sustainability.
By partnering up with the University of Texas at Dallas to obtain excess food and resources that
students waste and using it to provide nutritional food for food insecure households, we can
achieve our companys mission of sustainability and social responsibility. Our goal is to take a
percentage of the unused meals from the students pre-paid meal plans and donate them to the
hungry citizens of Dallas in need.
The hungry and homeless people of Dallas could put good use to the meals that college students
are wasting on a daily basis. By donating these meals, our company hopes to help resolve the
social issue of hunger. Additionally, by achieving success in a smaller setting, it will be easier to
implement the same plan in other areas around college campuses with similar issues.
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Proposal
Food is one of the most primal needs of life, and hunger is the misery caused by the lack of it.
Every year, America throws out somewhere around 40 million tons of food, yet we still have
hungry people lining the streets of every major city in the nation. You might be wondering,Where does this 40 million tons of food go every year? It goes to dumpsters and landfills it is
wasted. We plan to take a portion of that food that would inevitably go to waste from universities
and donate it to the homeless and the hungry of Dallas.
At the end of every day, college dining halls waste perfectly good food that could be saved and
reused or given away. According to the Environmental Protection Agency, 22 million meals are
wasted each year when every one of those meals could go to a hungry person who needs it.
The University of Texas at Dallas has two dining halls, a number of fast food restaurants, and a
program called the Comet Cupboard that can begin to eradicate this problem in the Dallas area.
The two dining halls have meal plans associated with them that every freshman living on campus
has to buy. These meal plans have a certain amount of meals on them every week that each
freshman pays for, but does not necessarily use. At the end of each week most freshman do not
use all of their meals because a lot of them are local and are able to get food from home, or can
afford to go out to eat. Our plan with the dining hall is to take the extra meals that students have
left over and donate them to the North Texas Food Bank.
We plan on doing this by teaming with the Comet Cupboard, which already has a good
reputation and connection with the North Texas Food Bank. We plan to use our catering to
provide food for the underprivileged and homeless in downtown Dallas. We plan to focus this
project on safe distribution, charitable continuity, and eager volunteers.
At the end of every month we are going to calculate the meals we are going to donate. Then our
team will pack the meals and we will donate them to the North Texas Food bank. The North
Texas Food bank will then direct us to one of their many programs. We want our food to help
those who need it the most, so we have asked North Texas Food Bank to direct our food to their
programs that need the most help so we can make the greatest impact in the North Texas area.
Our food donations will be donated to the North Texas Food Bank and once donated to them itwill be distributed by the North Texas Food Bank via UTD students.
To ensure the safety of our food, the volunteers, and the recipients of the meals, we plan to
donate and have all of our volunteers go through the North Texas Food Bank. All of our meals
will be prepared the same day as the donations. They will only be donated at approved North
Texas Food Bank locations in order to ensure the safety of the volunteers. We want to distribute
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the food in a safe way so that everybody can be fed and the volunteers are not put at risk,
because handing out food downtown can get dangerous. Many risks we plan to avoid are creating
mobs, encroaching on private property, and volunteers going off on their own. This will be
solved by going through the North Texas Food Bank.
Another goal that we have is to maintain the program over time and keep it from being a
one-time thing that eventually gets phased out. We want this program to sustain itself and over
time spread to all the other cities and schools that we cater to. We plan to do this by donating
food every month and maintaining a good working relationship with the North Texas Food Bank.
We plan to spread this program to other schools we cater for after a year of running our pilot
program, so that we could collect data to improve the program. We also plan to expand once we
find organizations near our other campuses to partner with. We are looking for organizations that
do similar work to the North Texas Food Bank. We are currently looking for organizations with
diverse networks and avenues to help the hungry near our other campuses in order to expand this
program.
Lastly, it would be ideal for the entire program to run with our kitchen staff alongside UTD
volunteers. It would be a great way for many college students to go out into the community and
volunteer while simultaneously sustaining the program at a low cost.
The effects of this program will reach the hungry citizens of Dallas while also benefitting our
environment by reducing waste. Furthermore, the environment will benefit because, Landfills
full of decomposing food release methane, which is said to be at least 20 times more lethal a
greenhouse gas than carbon dioxide. And America's landfills are full of foodorganic waste isthe second largest contributor to the country's landfills (Ferdman). This project not only serves
our primary goal of feeding the hungry, but will be able to do so much more.
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Staffing
The Chartwells Harvest Program will require several different types of staff members and
employees, each with different credentials and backgrounds. The employees for the managing
team will come from current staff members with the appropriate credentials. These employeeswill receive an additional amount of income for working on this project. The staff members will
be hired by the Project Manager and the Assistant Project member. The CEO of the company
will select a project manager for the managing team who will then select additional members for
the projects staff. Each of these positions is detailed below:
The Managing Team
Project Manager: As the head of the managing team, this person will be responsible for
coordinating and leading all team meetings and keeping the project successful. This person will
be in charge of hiring staff and assigning each employee with specific tasks relating to the
project. This person will also be in charge of communicating with the North Texas Food Bank
and the University of Texas at Dallas and ensuring the strength of the companys relationship
with them. This person should have a Master of Business Administration and preferably a
Project Management Professional Certification from the Project Management Institute.
Assistant Project Manager: This person will be the second in rank for the project. They will be
responsible for organizing the structure of the team meetings and taking notes for future
reference. This person will assist the project manager with various tasks, such as, but not limited
to, hiring staff and assigning each employee with specific tasks relating to the project. Thisperson should have a degree in Business Administration and preferably a Master of Business
Administration.
Accountant: This person will be in charge of handling all of the budgeting and expense tasks for
the project. This person should have a degree in Accounting and be a Certified Public
Accountant.
General Staff
Kitchen Workers: These employees (4-5) will be in charge of sorting through the food and
placing it into respective containers before it is transported to the North Texas Food Bank. These
employees will also be in charge of loading and unloading the trucks that will be used to
transport the food. There are no specific educational requirements for this position. The Project
Manager and Assistant Project Manager will be in charge of posting an ad on monster.com and
the companys website and conducting interviews to hire the appropriate candidates for this
position.
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Volunteers
Students: For this initial phase of the project, we would like to recruit student volunteers from
the University of Texas at Dallas to assist the North Texas Food Bank in distributing the food to
those in need. In the future, in the event that this project expands per our companys plans, we
would like the volunteers to come from the school that we are partnering with at that time. There
will be no specific requirements for these students other than their dedication to the program.
The volunteers do not have to be the same each month the company will have a sign-up sheet
for each month where students can sign up to volunteer on a first-come-first-serve basis.
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Budget
The University of Texas at Dallas currently provides students with the below meal plan options:
Plan
# of Meals perWeek
Cost with Tax
Cost per Meal (not includingMeal Money 4 months per
semester)
Comet 19
19 per week with
$50 Meal Money
$1973.06
$6.33
Comet 14
14 per week with
$100 Meal
Money
$1751.57
$7.37
Comet 10
10 per week with
$150 Meal
Money
$1665.82
$9.47
Green 5 per week with
$100 Meal
Money
$982.35 $11.03
Orange
$750 Meal
Money
$750
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All first-year students, living in University Commons (UC) are required to purchase a meal plan.
Each meal plan comes with a set number of meals to be provided for the student throughout the
course of the week. If those meals are not used during those seven days, then the student forfeits
those meals each week the number of meals reset according to the number of meals that the
student has purchased with their meal plan.
Estimated Rooms in Old Residence Hall375*4 = 1,500
Estimated Rooms in New Residence Hall200
Number of Students Living in University Commons 1,700*3 (students per room) = 5,100
Research shows that more than 10% of the prepaid meals go to waste. Our plan is to take 10 %
of all of the prepaid meals that go unused at the end of each month to provide food for the
homeless and hungry.
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Average cost Per Meal $8.55
Average Total ($8.55 X 5,100)$43,605
10% for Donation and Business $4,360.50
The budget (as follows) shows the expenses and income that the company will incur. However,
costs such as transportation, storage, and dumping fees are taken care of by The North Texas
Food Bank because Chartwells is a food distributor and we will be donating in mass.
For expenses, the Staff is needed to handle the food and preparation for pickup. The food bank
will take care of the actual transportation. The program supplies include the pre-paid food (by the
students) and the containers in which the food will be given to the food bank. The budget shows
the costs per year, but the food will be delivered on a monthly basis.
The Income is rooted by the funding required to cover the expenses the unused meal cash is
included in this total.
Projected Budget (per year
estimated)
INCOME
Funding $266,000
10% of Pre-paid, Unused Meal Plan (varies per
month estimate per year)
$4,360.50
Total Income $270,360.50
EXPENSES
Staff
Project Manager $60,000
Assistant Project Manager
$45,000
Accountant $40,000
4 Kitchen Staff ($30K each)
$120,000
Staff Total $265,000
Program Supplies
Food $4,360.50
Supplies $1,000
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Total Program Supplies
$5,860.50
Total Expenses $270,360.50
Authorization
Dallas Regional Chamber:
The need to put an end to the growing hunger rate in the greater Dallas area has become more
prevalent now than it has ever been before. Chartwells, as a company, is looking forward to
becoming a prominent driving force in the fight against hunger with this project.
Many of the students across the campuses that we supply food to let a number of their meals go
to waste each week. We believe that these unused meals could be put to use for a greater cause.
We hope that this project involving donating unused meals to the North Texas Food Bank will
lower the number of people that are stuck without food for days at a time.
This project presents the exciting opportunity for our company to be the leader of a movement
that could make Dallas (and other cities) a much healthier and more developed area. We want to
inspire everyone within our company to believe in accomplishing this goal together but we also
want to motivate the surrounding companies and businesses to take action in this fight against
hunger.
It would be a great pleasure to this team and this company to see as much support as possible
behind this project. Please take into consideration this proposal that will help Chartwells and the
city and the people of Dallas.
Sincerely,
Chartwells
Chief Executive Officer of Chartwells
X__________________________________
Project Manager of the Chartwells Harvest Program
X__________________________________
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Dallas Regional Chamber
X__________________________________
Targeted Questions & Answers
Q: How would you go about delivering the unused meals since the dining hall serves its food
buffet-style?
A: The Project Manager will work with the University of Texas at Dallas and the North Texas
Food Bank in order to set up a standard for the size and contents of each meal that is donated.
That standard will be used in order to ensure that the food is distributed equally and adapts wellto the serving style of both the University and the North Texas Food Bank.
Q: Chartwells food is perishable, doesnt the North Texas Food Bank generally only accept
non-perishable foods?
A: Chartwells will be creating a partnership with the North Texas Food Bank that will address
these concerns.
Q: How does the transportation work?
A: Because Chartwells is a dining service, the North Texas Food Bank will come to the
Chartwells location in question and pick up the meals Chartwells will simply be responsible for
preparing the meals to be picked up.
Q: What happens if there are few unused meals?
A: We estimate that there will be at least 2000 unused meals each month (200 of which will be
donated), however, if we have less than 1000 unused meals in a month, we will simply add that
number to the next month and donate that many more meals the following month.
Q: Why start the pilot program in Dallas?
A: Because both Dallas and the University of Texas at Dallas are small, they will be perfect totest run this new program. It is important that we start small in order to ensure greater success
when we reach out to the larger programs in other areas that Chartwells caters to.
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Sources
Americans throw out more food than plastic, paper, metal, and glass. (n.d.). Retrieved February
9, 2015, from
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ore-food-than-plastic-paper-metal-or-glass/
Child Development. (n.d.). Retrieved March 27, 2015, from
http://www.feedingamerica.org/hunger-in-america/impact-of-hunger/child-hunger/child-d
evelopment.html
Eat Learn Live Home. (n.d.). Retrieved February 9, 2015, from
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How Much Food Could Be Rescued if College Dining Halls Saved Their Leftovers? (2014,
January 21). Retrieved February 9, 2015, from
http://nationswell.com/three-years-200000-pounds-later-food-recovery-network-still-asks
-gonna-eat/
Hunger and Poverty Fact Sheet. (n.d.). Retrieved February 9, 2015, from
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Meal Plans. (n.d.). Retrieved February 9, 2015, from
https://ezpay.utdallas.edu/C20239_ustores/web/store_main.jsp?STOREID=61
Texas Food Insecurity Exceeds National Average. (n.d.). Retrieved March 27, 2015, fromhttp://www.nbcdfw.com/news/health/Texas-Food-Insecurity-Higher-Than-National-Aver
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