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    Chartwells Harvest

    Program

    Eat. Learn. Live. From students to society our job is

    to serve you.

    Murtaza Ali, Daniel Mayes, Tanvi Shah, Nivi Sukumar, Nikita Uppal

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    Introduction

    Throughout the world, hunger is a growing issue. 1 of every 7 people go hungry because of their

    lack of ability to pay for food, lack of government regulation, and presence of war and natural

    disasters (Hunger and Poverty Fact Sheet, 2015). Overall, hunger is a serious issue affectingthe global economy that does not receive enough recognition in either developing or developed

    countries.

    Although hunger and poverty are issues that receive extensive attention outside of the United

    States, in respect to developing countries in Africa and Asia, the United States is completely

    overlooked as a country that faces the same problems. In 2013, 49.1 million Americans lived in

    food insecure households, including 33.3 million adults and 15.8 million children. Even in

    Texas, 1 of every 6 people suffer from hunger (Hunger and Poverty Fact Sheet, 2015).

    College campuses usually provide meal plans to students in order to provide a stable food

    supply. However, most college students do not exhaust their meal plans for various reasons,

    including the availability of other food options on or around campus.

    At the University of Texas at Dallas, the dining hall food is provided by our company,

    Chartwells. In addition to the University of Texas at Dallas, our company caters to a variety of

    college campuses across the United States. By providing students with a set number of meals

    each week and serving them food in a buffet setting, we hope that students are able to eat all of

    the food that they need. Nevertheless, many of these meals go unused, causing an excess of food

    in dining halls.

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    Background

    Hunger is a much more severe issue than most citizens and corporations realize. People who do

    not receive the right amount of nutrients usually spend more time in hospitals and are at a higher

    risk for chronic health conditions such as anemia and asthma (Child Development, 2015).These people also tend to be more at risk for severe oral health issues (Child Development,

    2015). However, hunger issues affect people beyond their physique and nutrition. Food insecure

    adults and children are unable to engage in larger amounts of physical activity such as sports and

    jobs that require more intensive amounts of labor (Child Development, 2015). These

    restrictions can seriously affect the social and economic lives of adults and children as well.

    Although food insecurity is detrimental to all individuals, it especially harms children and

    infants. For example, pregnant women who do not receive all the nutrients necessary are more

    likely to experience birth complications, and mother babies with a low birth weight, delayed

    development, and learning difficulties in their first two years of life (Child Development,

    2015). Children who are members of food insecure households are at a greater risk of truancy

    and school tardiness and exhibit many behavioral issues such as aggression, mood swings and

    anxiety (Child Development, 2015).

    Texas is one of the many states that has been hit hard by the issue of hunger, exhibiting some of

    the highest food insecurity rates in the nation. Specifically, Dallas Countys food insecurity is

    20.6 % overall and 26.6% overall in children (Heinz, 2013). Compared to the national average of

    14.9% overall and 22.4% in children, it is clear that hunger is a pressing issue in Dallas affecting

    a large percentage of the overall population (Heinz, 2013).

    Furthermore, federal nutrition programs such as SNAP, or Supplemental Nutrition Assistance

    Program, only provide for citizens who are below the poverty line (Heinz,2013). Unfortunately,

    many hungry Texans are just over the poverty line and still unable to provide their families with

    nutritional food. Approximately 31% of Texans are in this limbo position where they have little

    or no means to provide themselves and their families with healthy food other than through food

    banks (Heinz, 2013). As a result, these families need a stable source of food because there is a

    low level of assistance currently being provided for them.

    After analyzing these statistics, we have decided to begin the implementation of our Harvest

    Program in the Dallas, Texas area. In addition to being home to a large number of impoverished

    and hungry citizens, Dallas is a great city to introduce the idea at a smaller scale before

    implementing it in larger, hungrier cities.

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    Chartwells is the food catering company for the dining halls at the University of Texas at Dallas.

    As a company, our core values are to provide nutritional and nourishing meals for the growth of

    students and future scholars. We also aim to achieve an optimal level of social responsibility and

    sustainability.

    By partnering up with the University of Texas at Dallas to obtain excess food and resources that

    students waste and using it to provide nutritional food for food insecure households, we can

    achieve our companys mission of sustainability and social responsibility. Our goal is to take a

    percentage of the unused meals from the students pre-paid meal plans and donate them to the

    hungry citizens of Dallas in need.

    The hungry and homeless people of Dallas could put good use to the meals that college students

    are wasting on a daily basis. By donating these meals, our company hopes to help resolve the

    social issue of hunger. Additionally, by achieving success in a smaller setting, it will be easier to

    implement the same plan in other areas around college campuses with similar issues.

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    Proposal

    Food is one of the most primal needs of life, and hunger is the misery caused by the lack of it.

    Every year, America throws out somewhere around 40 million tons of food, yet we still have

    hungry people lining the streets of every major city in the nation. You might be wondering,Where does this 40 million tons of food go every year? It goes to dumpsters and landfills it is

    wasted. We plan to take a portion of that food that would inevitably go to waste from universities

    and donate it to the homeless and the hungry of Dallas.

    At the end of every day, college dining halls waste perfectly good food that could be saved and

    reused or given away. According to the Environmental Protection Agency, 22 million meals are

    wasted each year when every one of those meals could go to a hungry person who needs it.

    The University of Texas at Dallas has two dining halls, a number of fast food restaurants, and a

    program called the Comet Cupboard that can begin to eradicate this problem in the Dallas area.

    The two dining halls have meal plans associated with them that every freshman living on campus

    has to buy. These meal plans have a certain amount of meals on them every week that each

    freshman pays for, but does not necessarily use. At the end of each week most freshman do not

    use all of their meals because a lot of them are local and are able to get food from home, or can

    afford to go out to eat. Our plan with the dining hall is to take the extra meals that students have

    left over and donate them to the North Texas Food Bank.

    We plan on doing this by teaming with the Comet Cupboard, which already has a good

    reputation and connection with the North Texas Food Bank. We plan to use our catering to

    provide food for the underprivileged and homeless in downtown Dallas. We plan to focus this

    project on safe distribution, charitable continuity, and eager volunteers.

    At the end of every month we are going to calculate the meals we are going to donate. Then our

    team will pack the meals and we will donate them to the North Texas Food bank. The North

    Texas Food bank will then direct us to one of their many programs. We want our food to help

    those who need it the most, so we have asked North Texas Food Bank to direct our food to their

    programs that need the most help so we can make the greatest impact in the North Texas area.

    Our food donations will be donated to the North Texas Food Bank and once donated to them itwill be distributed by the North Texas Food Bank via UTD students.

    To ensure the safety of our food, the volunteers, and the recipients of the meals, we plan to

    donate and have all of our volunteers go through the North Texas Food Bank. All of our meals

    will be prepared the same day as the donations. They will only be donated at approved North

    Texas Food Bank locations in order to ensure the safety of the volunteers. We want to distribute

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    the food in a safe way so that everybody can be fed and the volunteers are not put at risk,

    because handing out food downtown can get dangerous. Many risks we plan to avoid are creating

    mobs, encroaching on private property, and volunteers going off on their own. This will be

    solved by going through the North Texas Food Bank.

    Another goal that we have is to maintain the program over time and keep it from being a

    one-time thing that eventually gets phased out. We want this program to sustain itself and over

    time spread to all the other cities and schools that we cater to. We plan to do this by donating

    food every month and maintaining a good working relationship with the North Texas Food Bank.

    We plan to spread this program to other schools we cater for after a year of running our pilot

    program, so that we could collect data to improve the program. We also plan to expand once we

    find organizations near our other campuses to partner with. We are looking for organizations that

    do similar work to the North Texas Food Bank. We are currently looking for organizations with

    diverse networks and avenues to help the hungry near our other campuses in order to expand this

    program.

    Lastly, it would be ideal for the entire program to run with our kitchen staff alongside UTD

    volunteers. It would be a great way for many college students to go out into the community and

    volunteer while simultaneously sustaining the program at a low cost.

    The effects of this program will reach the hungry citizens of Dallas while also benefitting our

    environment by reducing waste. Furthermore, the environment will benefit because, Landfills

    full of decomposing food release methane, which is said to be at least 20 times more lethal a

    greenhouse gas than carbon dioxide. And America's landfills are full of foodorganic waste isthe second largest contributor to the country's landfills (Ferdman). This project not only serves

    our primary goal of feeding the hungry, but will be able to do so much more.

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    Staffing

    The Chartwells Harvest Program will require several different types of staff members and

    employees, each with different credentials and backgrounds. The employees for the managing

    team will come from current staff members with the appropriate credentials. These employeeswill receive an additional amount of income for working on this project. The staff members will

    be hired by the Project Manager and the Assistant Project member. The CEO of the company

    will select a project manager for the managing team who will then select additional members for

    the projects staff. Each of these positions is detailed below:

    The Managing Team

    Project Manager: As the head of the managing team, this person will be responsible for

    coordinating and leading all team meetings and keeping the project successful. This person will

    be in charge of hiring staff and assigning each employee with specific tasks relating to the

    project. This person will also be in charge of communicating with the North Texas Food Bank

    and the University of Texas at Dallas and ensuring the strength of the companys relationship

    with them. This person should have a Master of Business Administration and preferably a

    Project Management Professional Certification from the Project Management Institute.

    Assistant Project Manager: This person will be the second in rank for the project. They will be

    responsible for organizing the structure of the team meetings and taking notes for future

    reference. This person will assist the project manager with various tasks, such as, but not limited

    to, hiring staff and assigning each employee with specific tasks relating to the project. Thisperson should have a degree in Business Administration and preferably a Master of Business

    Administration.

    Accountant: This person will be in charge of handling all of the budgeting and expense tasks for

    the project. This person should have a degree in Accounting and be a Certified Public

    Accountant.

    General Staff

    Kitchen Workers: These employees (4-5) will be in charge of sorting through the food and

    placing it into respective containers before it is transported to the North Texas Food Bank. These

    employees will also be in charge of loading and unloading the trucks that will be used to

    transport the food. There are no specific educational requirements for this position. The Project

    Manager and Assistant Project Manager will be in charge of posting an ad on monster.com and

    the companys website and conducting interviews to hire the appropriate candidates for this

    position.

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    Volunteers

    Students: For this initial phase of the project, we would like to recruit student volunteers from

    the University of Texas at Dallas to assist the North Texas Food Bank in distributing the food to

    those in need. In the future, in the event that this project expands per our companys plans, we

    would like the volunteers to come from the school that we are partnering with at that time. There

    will be no specific requirements for these students other than their dedication to the program.

    The volunteers do not have to be the same each month the company will have a sign-up sheet

    for each month where students can sign up to volunteer on a first-come-first-serve basis.

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    Budget

    The University of Texas at Dallas currently provides students with the below meal plan options:

    Plan

    # of Meals perWeek

    Cost with Tax

    Cost per Meal (not includingMeal Money 4 months per

    semester)

    Comet 19

    19 per week with

    $50 Meal Money

    $1973.06

    $6.33

    Comet 14

    14 per week with

    $100 Meal

    Money

    $1751.57

    $7.37

    Comet 10

    10 per week with

    $150 Meal

    Money

    $1665.82

    $9.47

    Green 5 per week with

    $100 Meal

    Money

    $982.35 $11.03

    Orange

    $750 Meal

    Money

    $750

    -

    All first-year students, living in University Commons (UC) are required to purchase a meal plan.

    Each meal plan comes with a set number of meals to be provided for the student throughout the

    course of the week. If those meals are not used during those seven days, then the student forfeits

    those meals each week the number of meals reset according to the number of meals that the

    student has purchased with their meal plan.

    Estimated Rooms in Old Residence Hall375*4 = 1,500

    Estimated Rooms in New Residence Hall200

    Number of Students Living in University Commons 1,700*3 (students per room) = 5,100

    Research shows that more than 10% of the prepaid meals go to waste. Our plan is to take 10 %

    of all of the prepaid meals that go unused at the end of each month to provide food for the

    homeless and hungry.

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    Average cost Per Meal $8.55

    Average Total ($8.55 X 5,100)$43,605

    10% for Donation and Business $4,360.50

    The budget (as follows) shows the expenses and income that the company will incur. However,

    costs such as transportation, storage, and dumping fees are taken care of by The North Texas

    Food Bank because Chartwells is a food distributor and we will be donating in mass.

    For expenses, the Staff is needed to handle the food and preparation for pickup. The food bank

    will take care of the actual transportation. The program supplies include the pre-paid food (by the

    students) and the containers in which the food will be given to the food bank. The budget shows

    the costs per year, but the food will be delivered on a monthly basis.

    The Income is rooted by the funding required to cover the expenses the unused meal cash is

    included in this total.

    Projected Budget (per year

    estimated)

    INCOME

    Funding $266,000

    10% of Pre-paid, Unused Meal Plan (varies per

    month estimate per year)

    $4,360.50

    Total Income $270,360.50

    EXPENSES

    Staff

    Project Manager $60,000

    Assistant Project Manager

    $45,000

    Accountant $40,000

    4 Kitchen Staff ($30K each)

    $120,000

    Staff Total $265,000

    Program Supplies

    Food $4,360.50

    Supplies $1,000

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    Total Program Supplies

    $5,860.50

    Total Expenses $270,360.50

    Authorization

    Dallas Regional Chamber:

    The need to put an end to the growing hunger rate in the greater Dallas area has become more

    prevalent now than it has ever been before. Chartwells, as a company, is looking forward to

    becoming a prominent driving force in the fight against hunger with this project.

    Many of the students across the campuses that we supply food to let a number of their meals go

    to waste each week. We believe that these unused meals could be put to use for a greater cause.

    We hope that this project involving donating unused meals to the North Texas Food Bank will

    lower the number of people that are stuck without food for days at a time.

    This project presents the exciting opportunity for our company to be the leader of a movement

    that could make Dallas (and other cities) a much healthier and more developed area. We want to

    inspire everyone within our company to believe in accomplishing this goal together but we also

    want to motivate the surrounding companies and businesses to take action in this fight against

    hunger.

    It would be a great pleasure to this team and this company to see as much support as possible

    behind this project. Please take into consideration this proposal that will help Chartwells and the

    city and the people of Dallas.

    Sincerely,

    Chartwells

    Chief Executive Officer of Chartwells

    X__________________________________

    Project Manager of the Chartwells Harvest Program

    X__________________________________

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    Dallas Regional Chamber

    X__________________________________

    Targeted Questions & Answers

    Q: How would you go about delivering the unused meals since the dining hall serves its food

    buffet-style?

    A: The Project Manager will work with the University of Texas at Dallas and the North Texas

    Food Bank in order to set up a standard for the size and contents of each meal that is donated.

    That standard will be used in order to ensure that the food is distributed equally and adapts wellto the serving style of both the University and the North Texas Food Bank.

    Q: Chartwells food is perishable, doesnt the North Texas Food Bank generally only accept

    non-perishable foods?

    A: Chartwells will be creating a partnership with the North Texas Food Bank that will address

    these concerns.

    Q: How does the transportation work?

    A: Because Chartwells is a dining service, the North Texas Food Bank will come to the

    Chartwells location in question and pick up the meals Chartwells will simply be responsible for

    preparing the meals to be picked up.

    Q: What happens if there are few unused meals?

    A: We estimate that there will be at least 2000 unused meals each month (200 of which will be

    donated), however, if we have less than 1000 unused meals in a month, we will simply add that

    number to the next month and donate that many more meals the following month.

    Q: Why start the pilot program in Dallas?

    A: Because both Dallas and the University of Texas at Dallas are small, they will be perfect totest run this new program. It is important that we start small in order to ensure greater success

    when we reach out to the larger programs in other areas that Chartwells caters to.

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    Sources

    Americans throw out more food than plastic, paper, metal, and glass. (n.d.). Retrieved February

    9, 2015, from

    http://www.washingtonpost.com/blogs/wonkblog/wp/2014/09/23/americans-throw-out-m

    ore-food-than-plastic-paper-metal-or-glass/

    Child Development. (n.d.). Retrieved March 27, 2015, from

    http://www.feedingamerica.org/hunger-in-america/impact-of-hunger/child-hunger/child-d

    evelopment.html

    Eat Learn Live Home. (n.d.). Retrieved February 9, 2015, from

    http://www.chartwellsschools.com/Pages/Home.aspx

    How Much Food Could Be Rescued if College Dining Halls Saved Their Leftovers? (2014,

    January 21). Retrieved February 9, 2015, from

    http://nationswell.com/three-years-200000-pounds-later-food-recovery-network-still-asks

    -gonna-eat/

    Hunger and Poverty Fact Sheet. (n.d.). Retrieved February 9, 2015, from

    http://www.feedingamerica.org/hunger-in-america/impact-of-hunger/hunger-and-poverty/

    hunger-and-poverty-fact-sheet.html

    Meal Plans. (n.d.). Retrieved February 9, 2015, from

    https://ezpay.utdallas.edu/C20239_ustores/web/store_main.jsp?STOREID=61

    Texas Food Insecurity Exceeds National Average. (n.d.). Retrieved March 27, 2015, fromhttp://www.nbcdfw.com/news/health/Texas-Food-Insecurity-Higher-Than-National-Aver

    age-210440211.html

    The Issue. (n.d.). Retrieved February 9, 2015, from

    http://www.revolutionhunger.org/the-issue#What

    Welcome to Chartwells. We serve higher education. Eat. Learn. Live. (n.d.). Retrieved February

    9, 2015, from http://eatlearnlive.com/highered.html

    What is a Project Manager and How Do I Become One? (n.d.). Retrieved February 9, 2015, from

    http://www.corpedgroup.com/resources/pm/WhatisaPM.asp

    (n.d.). Retrieved February 9, 2015, from http://web.ntfb.org/document.doc?id=253

    14

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