chat bot get ready for the next trend of business [en]

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Chat Bot Sikharin Cholpratin Founder of MR.BOT and Rider [email protected] Get ready for the next trend of business

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Chat Bot Sikharin Cholpratin Founder of MR.BOT and Rider

[email protected] ready for the next trend of business

Facebook introduces Messenger platformIn 2016, Facebook, Line and WeChat all introduce their Bot API integrated with their platforms. This make the world start interesting BOT more than ever. Beside, in F8 conference, Facebook tells that ~90% of our

time on mobile is spent on email and messaging platforms and overtaken social network already.

Bots are new platformBot will help chatting platform become more than just chit-chat tool. Online

communication and technology are turning from “Mobile-first” into “AI-First”

How “Chat Bot” work?• Generally, chat-app were programmed

to function for only chatting experience.

• Bot API will be a middleman and has an ability to receive any chat input, process and then send processed data back-n-forth just inside chat app

• and with its new message template in form of rich-text which can be carousal message, integrated call-to-action menu and more. It’s not just a plain-text anymore

• We could call BOT as mini app inside chat app which can integrated in all business account like Facebook Fanpage, Line@ etc.

receive send

Chat app

BOT API / ServerProcess

Example of bot’s message template such as generic template which can attach title, description, thumbnail, website link and call-to-action menu, order form generate receipt

report, or even flight itinerary and more coming features like Payment gateway

Example used case of NORDSTORM shopping and Uber who implement chatbot to bring new experience to their customers

Why “Bot”?• Very quick response to our user which we call “Instant interactive” and

create new experience which people can get in faster and easier than mobile application

• Development and maintenance cost is very cheap, more cheaper than build an entire application on mobile or other platforms like website. Bot is developed one time then can apply to many chat platforms such as Facebook Messenger, LINE, WeChat

• Users/customers are familiar with platform they have been already using

• Bot can help us increase % engagement and conversion rate to our social media, marketing and online business

• It is a new technology trends. Take your business lead in this trend before others do

Increase engagement and conversion rate to E-commerce business

Instead of leaving our customer/prospect who are interesting in your business/product on social media channel but couldn’t reach your website or landing page, you would better use BOT creating

call-to-action or new channel to draw more users to your sale page or even close sales by BOT itself!

Marketing channel

Your sale pages

Fanpage Line@, IG 1-2%

conversionYour prospect/customer

Fanpage Line@, IG + BOT >2%

Inexpensive and fast developmentBot can help business who want to have more weapons on online media and

marketing but doesn’t want to invest and take a risk in develop an entire mobile application or website which will use a lot of money and time

start at $9,000 USD* /platform (ios,android, web)

start at $1,200 USD* /channel (Messenger,Line@, WeChat)

*price range in Thailand

– somebody quote, I read from a book

“The world is changing, today you choose to change and lead or you may be forced to

change?”

Sikharin Cholpratin Founder of MR.BOT and Rider

Tel: +66 86-3586332 Email: [email protected]

Chat bot business consulting and development for business who want to change the games

Reference• Facebook F8 2016- Messenger platform: https://youtu.be/

9JbmAw1E-Wg

• The complete beginner’s guide to chatbots: https://goo.gl/Qd9r1a

• Forget Apps, Now The Bots Take Over: https://goo.gl/AYw2ag

• Get Ready For The Chat Bot Revolution: They're Simple, Cheap And About To Be Everywhere: http://goo.gl/7rHPp2

Sikharin Cholpratin Founder of MR.BOT and Rider

Tel: +66 86-3586332 Email: [email protected]

Chat bot business consulting and development for business who want to change the games