Chatsworth HouseSalman MousayiShahram Moradi

Palatial house of the 12th Duke Over than 1000 acres of parkland, England 175 rooms, 2000 light bulbs, 63 antique

clocks … 105 acres garden

Scarce paintings, sculptures,musical instruments,valuable furniture…

Fountains Small and large

cascades Streams and ponds

Close encounter with livestocks

FarmyardClose encounter with

livestockAnimal-handlingDaily milking demonstration

Woodland adventure playgroundBridges, high walkways swing, chutes, slides

All choices

Do nothing

Remove it

Like for like replacement

Replace with better one

Remove playground

+ Demonstrate tradition+ save maintenance cost- less attractive for family and lost

some visitors

Do nothing+ low impact option (easiest way for short

term)+ delay remove/replace decision by 5 years

at most- Increasing maintenance cost- not compatible with international safety

standards

Replace with the same

+ meet new international safety standards

- £100,000 cost

Choice and evaluation screens

Do nothing: inappropriate (just extra maintenance cost) and lose visitors

Like-for-like : expensive without attract many visitors

Select between:◦Remove◦Replace with better one

Spend £ 250,000 for new and special playground

First Conservative estimate : return in 7 years

Cost was returned in 3 years

1What do you think comprise the concept,

package and process for the adventure playground?

Concept: ◦ State-of-the-art◦ Special playground

package◦ New ramp ◦ Lift into farmyard

Process◦ Visit German partner◦ Work on complete proposal◦ Structural changes in the farmyard

2Describe the four options

highlighted in the case in terms of their feasibility, acceptability and vulnerability.◦Remove◦Do nothing◦Like-for-like◦Replace with better

3What does the concept of interactive

design mean for a service such as the adventure playground described here?

Interactive design◦The idea that the design of products and

services on one hand, and the processes that create them on the other, should be integrated.

Interactive design can shorten time to market