checked 9-11-15 chapter iii multilinks
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CHAPTER III
Methods and Procedures
Brief introduction of the chapter
Research Design
Being able to have and understand a research design is an essential factor of a
research project’s success. A research design will add more knowledge to the process of
enhancing design for the project. This could also help in evaluating effectiveness of other
process you might want to apply in the study. This particular chapter contains other some
ways of processing a research project. It helps in informative and in a descriptive way. It
also has the information about the influence of society within a certain area which adds
more ideas regarding the project.
The researchers made use of various techniques by developing an automated
lending system for ultilinks !ending Investor "orporation.
Descriptive Research
This methods deals refers to the research technique that helps the
researchers understand the study they are doing. It answers the question who#
what# where# and when.it is important that the researchers know the purpose of
their study and understand the problems and how they can be help to the company
they chose to conduct their study.
Historical Research
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This method is the accumulation of facts in relation to a particular time
sequence to determine whether or what certain events in history actually
happened. This method is used to the present lending system and with this
understanding in turn can help to establish a sound basis for further progress and
improvement. $istorical background of the company helps the researchers to
grasp the idea beyond the present lending system that encourage the researchers to
develop a better system.
Research Setting
The study was conducted at ultilinks !ending Investor "orporation located at
%adevine Building# %.& 'i(al )t.# &oblacion# #Balanga "ity# Bataan.
*igure +, -icinity ap make it more appealing# use
road arrows/
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*igure 0 , ultilinks !ending Investor "orporation
*igure 1, *ront of the 2ffice
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*igure 3, 2ffice of the staffs
*igure 4, 5aiting Area
Respondents of the Study
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The respondents of the study are the borrowers of the entity. The respondents can
give direct answers about the entity that can provide reliable ideas and information.
Table 6, 7istribution of &opulation
Respondents No of Population Percentage of population
!orro"ers 689 699:
Total 689 699:
Deter#intation of sa#ple si$e
To determine the sample si(e of the study# the following formula was used by the
researchers,
V ¿¿
NSe+¿
1=¿ NV +[Se
2
x (1− p ) ]¿
S¿
5here,
S1 ; )ample )i(e
N ; Total number of population
V ; the standard value 8.04/ of 6 percent level of probability with 9.
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Table 8, =umber of )ample >nits
Respondents No of Population Nu#%er of Sa#ple &nits
!orro"ers 689
Total '()
Table ?, *requency and &ercentage 7istribution of the 'espondents
Respondents No of Respondents Percentage of Respondents
Students 699:
Total '))*
Sa#pling Techni+ue
This research is based on purposive sampling technique. The researcher will make
contact to the potential respondents and this process will last until there is enough
respondents willing to participate in this research. The samples are selected on the basis
of the knowledge# connection and judgment of the researcher in the financial industry.
Preparation and validation of the Instru#ents
The researchers find it hard to make questionnaires. The preparation starts from
the approval of the statement of the problem. After formulation# the approval of the
statement of the problems# the researchers started to make questions. "lose@ended
questions were used by the researchers to avoid the respondents from getting tired and
uninterested in answering the question. In addition# that is because answers from that type
of question are easier to tabulate and interpret. )ubsequent to that# the questionnaire was
finally approved and validated by their instructor# rs. %ennifer ejia.
Data ,athering Instru#ents
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The researchers made use of the following data gathering instruments for precise
and accurate data,
An interview is a research instruments which uses to have accurate and precise
information. Interview is a conversation between two or more people where questions are
asked by the interviewer to obtain from the interviewee. This technique can fully help the
researchers with their questions in terms of understanding the flow of the company.
A questionnaire is a research instrument consisting of a series of questions and
other prompts for the purpose of gathering information from the respondents. The
researchers use the questionnaire as their research instruments to have additional
information from other persons related to the company in order for the researchers to
know the different opinion of the respondents.
Data ,athering Procedure
Before gathering information the researchers should first decide and chose where
to conduct their study. They should think and find an organi(ation that will serve as their
area of investigation. After coming up with the ideas the researchers decided that
ultilinks !ending Investor "orporation in Balanga "ity will be a good place to conduct
their study. The researchers then prepare a letter to be given to the authori(ed person of
the organi(ation. In the letter# the researchers are asking for permission if they can
conduct their study by gathering information in the organi(ation. The letter of permission
is given to the officer in charge s. a. Teresa ansueto. As soon as the approval was
made# the researchers start to have an observation on the organi(ation. Together with the
observation# researchers formulate a draft of interview for the manager# as it was finished
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they made a personal interview with the officer in charge at their office. All questions are
prepared and they are logically prearranged. They also make questionnaires for the staffs
and the members of the ultilinks !ending Investors "orporation. oreover# they take
pictures inside the corporation# office# its facilities# equipment and the personnel of the
organi(ation.
Statistical Tools-Treat#ent
A research is probable to involve statistical organi(ation and comparison of facts. The
following statistical tools are used by the researchers in the analysis and interpretation of
collected data.
Percentage
It is the result achieved by multiplying a quantity by a percent. This statistical tool is use
to determine the quantitative relation to the responses.
& ; *n/ C 699
5here,
& ; &ercentage * ; *requency n ; =o. of respondents
Soft"are Develop#ent Methodology
The body of methods# rules# postulates# procedures# and processes that are used to
manage a software engineering project are collectively referred to as a methodology.
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)oftware 7evelopment ethodology is concerned with the process of creating software @
not so much the technical side but the organi(ational aspects.
The project usually begins with a formal request to the IT department# called a
systems request# which describes problems or desired changes in an information system
or a business process. In many companies# IT systems planning is an integral part of
overall business planning. 5hen managers and users develop their business plans# they
usually include IT requirements that generate systems requests. A systems request can
come from a top manager# a planning team# a department head# or the IT department
itself. The request can be very significant or relatively minor. A major request might
involve a new information system or the upgrading of an eDisting system. In contrast# a
minor request might ask for a new feature or a change to the user interface.
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.igure /0 Syste# Develop#ent 1ife Cycle
' Syste#s Planning
The purpose of this phase is to perform a preliminary investigation to evaluate
an IT@related business opportunity or problem. The preliminary investigation is a
critical step because the outcome will affect the entire development process. A key
part of the preliminary investigation is a feasibility study that reviews anticipated
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costs and benefits and recommends a course of action based on operational# technical#
economic# and time factors.
)uppose you are a systems analyst and you receive a request for a system
change or improvement. Eour first step is to determine whether it makes sense to
launch a preliminary investigation at all. 2ften you will need to learn more about
business operations before you can reach a conclusion. After an investigation# you
might find that the information system functions properly# but users need more
training. In some situations# you might recommend a business process review# rather
than an IT solution. In other cases# you might conclude that a full@scale systems
review is necessary. If the development process continues# the neDt step is the systems
analysis phase.
( Syste#s Analysis
The purpose of the systems analysis phase is to build a logical model of the
new system. The first step is requirements modeling# where you investigate business
processes and document what the new system must do to satisfy users. Requirements
modeling continues the investigation that began during the systems planning phase.
To understand the system# you perform fact@finding using techniques such as
interviews# surveys# document review# observation# and sampling. Eou use the fact@
finding results to build business models# data and process models# and object models.
)ystems 7evelopment ethods &hase 6 )ystems &lanning The phases and
deliverables of the )7!" are shown in the waterfall model.
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The deliverable for the systems analysis phase is the system requirements
document. The system requirements document describes management and user
requirements# costs and benefits# and outlines alternative development strategies.
2 Syste#s Design
The purpose of the systems design phase is to create a physical model that will
satisfy all documented requirements for the system. At this stage# you design the user
interface and identify necessary outputs# inputs# and processes. In addition# you
design internal and eDternal controls# including computer@based and manual features
to guarantee that the system will be reliable# accurate# maintainable# and secure.
7uring the systems design phase# you also determine the application architecture#
which programmers will use to transform the logical design into program modules
and code.
The deliverable for this phase is the system design specification# which is
presented to management and users for review and approval. anagement and user
involvement is critical to avoid any misunderstanding about what the new system will
do# how it will do it# and what it will cost.
3 Syste#s I#ple#entation
7uring the systems implementation phase# the new system is constructed.
5hether the developers use structured analysis or 2@2 methods# the procedure is the
same F programs are written# tested# and documented# and the system is installed. If
the system was purchased as a package# systems analysts configure the software and
perform any necessary modifications. The objective of the systems implementation
phase is to deliver a completely functioning and documented information system. At
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the conclusion of this phase# the system is ready for use. *inal preparations include
converting data to the new system’s files# training users# and performing the actual
transition to the new system.
The systems implementation phase also includes an assessment# called a
systems evaluation# to determine whether the system operates properly and if costs
and benefits are within eDpectations.
4 Syste#s Support And Security
7uring the systems support and security phase# the IT staff maintains#
enhances# and protects the system. aintenance changes correct errors and adapt to
changes in the environment# such as new taD rates. Gnhancements provide new
features and benefits. The objective during this phase is to maDimi(e return on the IT
investment. )ecurity controls safeguard the system from both eDternal and internal
threats. A well@designed system must be secure# reliable# maintainable# and scalable.
A scalable design can eDpand to meet new business requirements and volumes.
Information systems development is always a work in progress. Business processes
change rapidly# and most information systems need to be updated significantly or
replaced after several years of operation.
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