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    CHAPTER III

    Methods and Procedures

    Brief introduction of the chapter 

    Research Design

    Being able to have and understand a research design is an essential factor of a

    research project’s success. A research design will add more knowledge to the process of 

    enhancing design for the project. This could also help in evaluating effectiveness of other 

     process you might want to apply in the study. This particular chapter contains other some

    ways of processing a research project. It helps in informative and in a descriptive way. It

    also has the information about the influence of society within a certain area which adds

    more ideas regarding the project.

    The researchers made use of various techniques by developing an automated

    lending system for ultilinks !ending Investor "orporation.

    Descriptive Research

    This methods deals refers to the research technique that helps the

    researchers understand the study they are doing. It answers the question who#

    what# where# and when.it is important that the researchers know the purpose of 

    their study and understand the problems and how they can be help to the company

    they chose to conduct their study.

    Historical Research

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    This method is the accumulation of facts in relation to a particular time

    sequence to determine whether or what certain events in history actually

    happened. This method is used to the present lending system and with this

    understanding in turn can help to establish a sound basis for further progress and

    improvement. $istorical background of the company helps the researchers to

    grasp the idea beyond the present lending system that encourage the researchers to

    develop a better system.

    Research Setting

    The study was conducted at ultilinks !ending Investor "orporation located at

    %adevine Building# %.& 'i(al )t.# &oblacion# #Balanga "ity# Bataan.

    *igure +, -icinity ap make it more appealing# use

    road arrows/

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    *igure 0 , ultilinks !ending Investor "orporation

      *igure 1, *ront of the 2ffice

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      *igure 3, 2ffice of the staffs

      *igure 4, 5aiting Area

    Respondents of the Study

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    The respondents of the study are the borrowers of the entity. The respondents can

    give direct answers about the entity that can provide reliable ideas and information.

    Table 6, 7istribution of &opulation

    Respondents No of Population Percentage of population

    !orro"ers 689 699:

    Total 689 699:

    Deter#intation of sa#ple si$e

    To determine the sample si(e of the study# the following formula was used by the

    researchers,

    V ¿¿

     NSe+¿

    1=¿ NV +[Se

    2

     x (1− p ) ]¿

    S¿

    5here,

    S1 ; )ample )i(e

     N  ; Total number of population

    V  ; the standard value 8.04/ of 6 percent level of probability with 9.

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    Table 8, =umber of )ample >nits

    Respondents No of Population Nu#%er of Sa#ple &nits

    !orro"ers 689

    Total '()

    Table ?, *requency and &ercentage 7istribution of the 'espondents

    Respondents No of Respondents Percentage of Respondents

    Students 699:

    Total '))*

    Sa#pling Techni+ue

    This research is based on purposive sampling technique. The researcher will make

    contact to the potential respondents and this process will last until there is enough

    respondents willing to participate in this research. The samples are selected on the basis

    of the knowledge# connection and judgment of the researcher in the financial industry.

    Preparation and validation of the Instru#ents

    The researchers find it hard to make questionnaires. The preparation starts from

    the approval of the statement of the problem. After formulation# the approval of the

    statement of the problems# the researchers started to make questions. "lose@ended

    questions were used by the researchers to avoid the respondents from getting tired and

    uninterested in answering the question. In addition# that is because answers from that type

    of question are easier to tabulate and interpret. )ubsequent to that# the questionnaire was

    finally approved and validated by their instructor# rs. %ennifer ejia.

    Data ,athering Instru#ents

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    The researchers made use of the following data gathering instruments for precise

    and accurate data,

    An interview is a research instruments which uses to have accurate and precise

    information. Interview is a conversation between two or more people where questions are

    asked by the interviewer to obtain from the interviewee. This technique can fully help the

    researchers with their questions in terms of understanding the flow of the company.

    A questionnaire is a research instrument consisting of a series of questions and

    other prompts for the purpose of gathering information from the respondents. The

    researchers use the questionnaire as their research instruments to have additional

    information from other persons related to the company in order for the researchers to

    know the different opinion of the respondents.

    Data ,athering Procedure

    Before gathering information the researchers should first decide and chose where

    to conduct their study. They should think and find an organi(ation that will serve as their 

    area of investigation. After coming up with the ideas the researchers decided that

    ultilinks !ending Investor "orporation in Balanga "ity will be a good place to conduct

    their study. The researchers then prepare a letter to be given to the authori(ed person of 

    the organi(ation. In the letter# the researchers are asking for permission if they can

    conduct their study by gathering information in the organi(ation. The letter of permission

    is given to the officer in charge s. a. Teresa ansueto. As soon as the approval was

    made# the researchers start to have an observation on the organi(ation. Together with the

    observation# researchers formulate a draft of interview for the manager# as it was finished

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    they made a personal interview with the officer in charge at their office. All questions are

     prepared and they are logically prearranged. They also make questionnaires for the staffs

    and the members of the ultilinks !ending Investors "orporation. oreover# they take

     pictures inside the corporation# office# its facilities# equipment and the personnel of the

    organi(ation.

    Statistical Tools-Treat#ent

    A research is probable to involve statistical organi(ation and comparison of facts. The

    following statistical tools are used by the researchers in the analysis and interpretation of 

    collected data.

    Percentage

    It is the result achieved by multiplying a quantity by a percent. This statistical tool is use

    to determine the quantitative relation to the responses.

    & ; *n/ C 699

    5here,

    & ; &ercentage * ; *requency n ; =o. of respondents

    Soft"are Develop#ent Methodology

    The body of methods# rules# postulates# procedures# and processes that are used to

    manage a software engineering project are collectively referred to as a methodology.

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    )oftware 7evelopment ethodology is concerned with the process of creating software @

    not so much the technical side but the organi(ational aspects.

    The project usually begins with a formal request to the IT department# called a

    systems request# which describes problems or desired changes in an information system

    or a business process. In many companies# IT systems planning is an integral part of 

    overall business planning. 5hen managers and users develop their business plans# they

    usually include IT requirements that generate systems requests. A systems request can

    come from a top manager# a planning team# a department head# or the IT department

    itself. The request can be very significant or relatively minor. A major request might

    involve a new information system or the upgrading of an eDisting system. In contrast# a

    minor request might ask for a new feature or a change to the user interface. 

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    .igure /0 Syste# Develop#ent 1ife Cycle

    ' Syste#s Planning

    The purpose of this phase is to perform a preliminary investigation to evaluate

    an IT@related business opportunity or problem. The preliminary investigation is a

    critical step because the outcome will affect the entire development process. A key

     part of the preliminary investigation is a feasibility study that reviews anticipated

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    costs and benefits and recommends a course of action based on operational# technical#

    economic# and time factors.

    )uppose you are a systems analyst and you receive a request for a system

    change or improvement. Eour first step is to determine whether it makes sense to

    launch a preliminary investigation at all. 2ften you will need to learn more about

     business operations before you can reach a conclusion. After an investigation# you

    might find that the information system functions properly# but users need more

    training. In some situations# you might recommend a business process review# rather 

    than an IT solution. In other cases# you might conclude that a full@scale systems

    review is necessary. If the development process continues# the neDt step is the systems

    analysis phase.

    ( Syste#s Analysis

    The purpose of the systems analysis phase is to build a logical model of the

    new system. The first step is requirements modeling# where you investigate business

     processes and document what the new system must do to satisfy users.  Requirements

    modeling  continues the investigation that began during the systems planning phase.

    To understand the system# you perform fact@finding using techniques such as

    interviews# surveys# document review# observation# and sampling. Eou use the fact@

    finding results to build business models# data and process models# and object models.

    )ystems 7evelopment ethods &hase 6 )ystems &lanning The phases and

    deliverables of the )7!" are shown in the waterfall model.

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    The deliverable for the systems analysis phase is the system requirements

    document. The system requirements document describes management and user 

    requirements# costs and benefits# and outlines alternative development strategies.

    2 Syste#s Design

    The purpose of the systems design phase is to create a physical model that will

    satisfy all documented requirements for the system. At this stage# you design the user 

    interface and identify necessary outputs# inputs# and processes. In addition# you

    design internal and eDternal controls# including computer@based and manual features

    to guarantee that the system will be reliable# accurate# maintainable# and secure.

    7uring the systems design phase# you also determine the application architecture#

    which programmers will use to transform the logical design into program modules

    and code.

    The deliverable for this phase is the system design specification# which is

     presented to management and users for review and approval. anagement and user 

    involvement is critical to avoid any misunderstanding about what the new system will

    do# how it will do it# and what it will cost.

    3 Syste#s I#ple#entation

    7uring the systems implementation phase# the new system is constructed.

    5hether the developers use structured analysis or 2@2 methods# the procedure is the

    same F programs are written# tested# and documented# and the system is installed. If 

    the system was purchased as a package# systems analysts configure the software and

     perform any necessary modifications. The objective of the systems implementation

     phase is to deliver a completely functioning and documented information system. At

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    the conclusion of this phase# the system is ready for use. *inal preparations include

    converting data to the new system’s files# training users# and performing the actual

    transition to the new system.

    The systems implementation phase also includes an assessment# called a

    systems evaluation# to determine whether the system operates properly and if costs

    and benefits are within eDpectations.

    4 Syste#s Support And Security

    7uring the systems support and security phase# the IT staff maintains#

    enhances# and protects the system. aintenance changes correct errors and adapt to

    changes in the environment# such as new taD rates. Gnhancements provide new

    features and benefits. The objective during this phase is to maDimi(e return on the IT

    investment. )ecurity controls safeguard the system from both eDternal and internal

    threats. A well@designed system must be secure# reliable# maintainable# and scalable.

    A scalable design can eDpand to meet new business requirements and volumes.

    Information systems development is always a work in progress. Business processes

    change rapidly# and most information systems need to be updated significantly or 

    replaced after several years of operation.

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