chi diversity presentation 7 2012

Celebrating Humanity Diversity

Interventions.

CELEBRATING HUMANITY INTERNATIONAL Authors, Diversity Speakers and Communication, Diversity Management, Team Building, Team Conflict Resolution Specialists.

At the level of respect, all people are equal. A & B Moore – 2001

www.teambuildinginsouthafrica.com

[email protected] www.africa-dreams.com

www.celebrating-humanity-projects.com

http://transformdiverseteams.blogspot.com

http://wayswelearn.blogspot.com

Mobile: 079 643 4457

Brian Moore – [email protected] Arthie Moore – [email protected]

Copyright CH Trust.

www.africa-dreams.com

http://www.teambuildinginsouthafrica.com/

mailto:[email protected]



http://www.africa-dreams.com/



http://www.celebrating-humanity-projects.com/





http://transformdiverseteams.blogspot.com/

http://wayswelearn.blogspot.com/







Greetings!

Molweni, Goeie dag, Good day, Guten Morgen, Sanibonani, As salaamu alaikum, Avuxeni, Thobela, Lotjhani,

Ndi matsheloni, Kusile, Hola, Dumelang!

Ola, Howdy, Kia ora, Bonjour, Habari gani,

Bhotani, Ni hao ma, Konichiwa, Shalom, Namaste, Vannakam, Hola, Ndaa, Muli-uli, Mangwanani,

Muli-shani, Walale po, Mwabuka buti, Mwuli bwanji,

Heita, Namaskar, Kemcho, Yassou, Namaskarum,

Haribol, Narayan, Howzit, Ciao, Dobra jutra,

Peace, G'day, Dobri den

and the top of the morning to you!

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Standing at a Crossroads.

Businesses and organizations that are under pressure to

transform their teams, are often challenged by the wealth of

“solutions” offered, by companies.

Some are great - and many are doomed to failure.

If you are about to choose a diversity programme,

your team is at a crossroads of danger and opportunity.

The danger lies in choosing the wrong interventions.

This can bring divisions and discontent.

The right choice will bring huge opportunities

to build individuals, teams and the company,

whilst reaping great rewards, together.

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Diversity Interventions Outcomes Required

“Diversified environment, where all employees

are valued, and feel the same about their

workplace.”

“Put people together in a way that will

have them bouncing ideas off each other,

befriending each other,

and taking care of each other,

and suddenly they are coming to you,

not with gripes and problems,

but with solutions and great ideas.”

Richard Branson, in his book, “Business Stripped Bare.”

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The challenges to building diversity

understanding and opportunities “Diversity and Inclusion” is sometimes a challenge to older established uni-

cultural teams. Any form of change is often rejected.

Traditional “Diversity training” is often seen as a threat to the status quo.

Any top-down intervention is often far less effective than a participative process.

Intellectually learned diversity skills often do not “stick.” What is remembered is

more “interesting” than a working skill.

Multi-diverse team members often hang out with their own “groups.” This serves

to “confirm who they are”, and does little to grow them.”

Without active diversity understanding, teams cannot fully work together,

nor can they connect effectively with their diverse clients.

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Opportunities to expand

horizons through understanding Diversity.

The right interventions have the effect of:-

Reducing team and management stress.

Removing conflict, gossiping, and back stabbing from the workplace.

Improving professionalism, productivity, communication, interaction and

accountability.

Expanding markets, increasing profits whilst enjoying the journey!

Positive change comes through willing people.

Teams that delight in their work environment will love change and

continuously seek opportunities through the diversities – of your

team, clients and suppliers.

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Some Expected Outcomes

A strong environment of mutual respect. Open, clear and effective communication and interaction skills. Effective understanding of people, cultures, traditions, religions,

commonalities and uniqueness. Accountability, ownership and responsibility for self, team and

organisation. Environment of solution-finding and praise. Understanding attitudes and their effects on relationships. Conflict resolution skills to prevent challenges within business and home

relationships. Leadership skills and understanding, to motivate, and get the best out of

teams, colleagues and clients.

United, motivated and professional teams and teamwork.

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Testimonials At the Level of Respect All People are equal! A & B Moore 2001

Namdeb Diamond Mining Corporation’s General Manager - Chris

Sivertsen “Arthie and Brian and their whole team really live their

message; they truly walk the talk.

And the message “At the level of Respect, all People are

Equal” is such a powerful one, a message that appeals to all

employees in every company.

They personally touched every person who attended their

Diversity Training sessions, and this facilitated each of us to get

emotionally and conceptually closer to our colleagues. ” (2500

people trained)

Eskom Ltd – Ellisras (Feedback after 15 months)- “”Communication, respect and

ownership improved from all sides by 100%.

The respect between different race groups has been restored and some of the

people who were negative have changed so much that they have been promoted

to higher positions with greater responsibility.”

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Testimonial – International

and South African Team

On behalf of the U.S. Consulate General in Durban,

I write to extend our appreciation for an

unparalleled experience in cultural sensitisation and team-

building!

The 2 day session made

our diverse team stronger and more supportive of one another.

This (team building) was by far the most meaningful and effective

in fostering good communication, mutual respect

and a strong spirit of cooperation amongst our multi-cultural staff.

Jill Derderian - Consul General

An unparalleled experience in cultural sensitisation and team-building!

Copyright CH Trust.


Varying Diversity Conventions

Clarity.

Business Protocol.

Culture.

Communication styles.

Decision-making process.

Etiquette

Festivals.

Generation.

Language.

Logic.

Nationality.

Planning and Control.

Values and Principles.

Personalities.

Thinking Styles.

Traditions.

Ubuntu/ Duty.

Work Styles.

Work Culture.

Ancestral beliefs.

Attitude.

Body Language.

Body Space.

Customs.

Dress.

Drink.

Education.

Family Structures.

Food.

Funerals.

Greetings.

History.

Individual Diversity.

Position.

Proverbs.

Religions.

Time

Upbringing.

Weddings.

At the level of respect, all people are equal! A & B Moore – 2001.

Copyright CH Trust.


Challenges to building Professional,

Powerful and United Teams.

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It is not only what you know – but

what you can learn from each other.

We add to each other!

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Sustainable Celebrating

Humanity Interventions Workplace programmes

◦ Primer.

◦ Internal Diversity shows.

Interactive Facilitated Programmes

◦ Diversity Management.

◦ Team Building.

◦ Team Conflict Resolution.

In-house diversity Interventions

Diversity Shows

◦ Diversity displays.

◦ Competitions.

◦ Food, Music, Language, Traditions.

Follow-up programmes

Support and Backup.

Regular In-house meetings to maintain professional and unified teams.

Copyright CH Trust.


Celebrating Humanity

Sustainability The Primer

Prize-driven pre-processes that involve team members open up communication & learning.

Programmes and Follow-up Processes

Facilitated sessions and in-house processes maintain the momentum, the understanding and effect

of initial interventions. Ongoing email and telephonic support. Coaching upon request.

Departmental Celebrating Humanity Champions

Volunteers per department and division-lead programmes to ensure long term learning and

diversity experiences.

Interdepartmental Celebrating Humanity Competitions

Diversity Experiences include plays, cultural days – food, dress, traditions, religions, holidays,

exhibitions.

Divisional/ Company Celebrating Humanity Shows/ Year end Functions

Celebrating Humanity International – working with Departmental Celebrating Humanity

Champions, setup a venue in all of the cultures and traditions of the team members, client and

suppliers. Events close out with a music, dance and buffet with foods of all diversities.

Copyright CH Trust.


Methodology Stunning Methodology -Exhilarating Techniques

(ET) are extremelyEffective, Uniting, Fun &have a long term effect.

Materials, Venue, Meals,processes, facilitators and

follow-up form a part of ET.

Uniting Perspective - Allprograms are based in theprinciple - “At the level ofrespect - all people are

equal.”The programs focus on “how

we add to each other” -through our uniqueness.

Skilled Facilitators -Diverse, Multi Cultural, Multi

Lingual. Prepared to Learn andGrow, Powerful, Respectful,

Focused. Culturally &Religiously aware.

ET Specialists.

Client, country, provinceand area are researched ,

prior to the programs.Materials and experiencedfacilitators are developed to

be diversity aware andrespectful. Any challengesare adjusted immediately.

Long Term Sustainabilityis ensured through the life-long learning and numerous

follow-up processes andprograms.

Assessments made yearsafter CH programs show the

positive long term effect.

Celebrating Humanityprograms are unique, in thefocus and in giving delegates

life skills that will postivelyimpact all areas of their lives.This includes family, social

and work life.

DiversityTraining/

TransformationalTeambuilding

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Celebrating Humanity Harvest© Proven, Fun, Exciting, Non-threatening and Long-lasting

Foundation©

- Build Respect and Fun- Understanding- Develop Teamwork- Develop Relationships- Learn about self- Learn about others- Transform Attitudes- Communication- Share Problems & Answers- Praise and Honour- Handling Anger & Emotions- Body language-

1-2 Days.Selected across teams and

departments.

Values Circle©

Peer created,Peer-managed, team code ofconduct.

IndividualClearing

TeamCommitment

1 day per team/can include more

than 1 team

Values Circle© Meetings

Brief Monthly Meetingsto maintain

relationships andagreements

1st Meeting led byfacilitator

1 -2 hours per month.

The Sustainable Celebrating Humanity Harvest©

1 Year programme of transformation, with free support and newsletters

1 year after initialteambuild.

1 day per team

The Gathering©

Teambuild,Assess, Report

and AdjustValues Circle.

Set team upfor the

following year

Celebrating Humanity Values Circle©

Based in

CARE The Elders

Protected by a peer review group

Different Chair &Scribe for each

meeting

THE ENTIRE TEAM

5

All below the level of the Values Circle “law” and all

subject to peer praise,support, guidance and

discipline.

4

Commitmentto the team, to theValues Circle and to

the individualmembers.

Clearing of past interpersonal

challenges

6

VALUES

CIRCLE©

Inkosi yinkosi ngabantu

A leader is only a leader by virtue ofhis/ her people

Copyright - Celebrrating Humanity [email protected]


Team Name & Common

understanding1

Common accepted &mutually understood

Interpersonal VALUES for

positive behaviour & forunacceptable behaviour.

2

Team-managedthrough Regular

scheduled meetings

7

5 pillars

Praise & HonouringUnderstanding

GuidanceSupport

Discipline

3

Manager - Eskom Team, from Johannesburg – Ventersdorp – Soweto – East

Rand. “What I like the most, is the program which is put in place to sustain

the training.”

Copyright CH Trust.


Celebrating Humanity International

Level 4 BEE Provider, 50% Woman-owned and run.

Over 20 years experience in Training Project Management,

Communication, Diversity Management, Team Building, Communication

and Team Conflict Resolution.

Arthie Moore – Inspirational Woman at Work.

Recognised by Ms Graca Machel – Former 1st Lady of Mocambique -

for developing Leadership amongst Women in SA.

Published contributor to the book, “Inspirational Women at Work.”

Brian Moore, born in Zambia, grew up in SA, speaks a number of African

languages and was “adopted” by a Zulu Chief - Inkosi Bhengu from

KwaNgcolosi, Ndwedwe.

Peacemaker - he received an award from Archbishop Desmond Tutu for

bringing peace between the canoeists and communities along the

course of the Dusi Canoe Marathon.

Author of Team Conflict Resolution Strategies.

Provincial Colours – Canoeing Administration.

Copyright CH Trust.


Clients include:-

Assmang Manganese and Chrome (800 delegates).

Daimler and Mercedes Benz SA (1000 participants).

eThekwini Municipality Diversity Project. (Included a Train-the-Trainer project.)

Namdeb Diamond Mining Corporation (2500 people).

Tsogo Sun (800 delegates).

Bank of Zambia.

Beekman Super Canopies

Connecticut State Troopers. (USA)

Discovery Health.

Eskom Ltd.

First National Bank.

MAN Truck and Bus

Rennies Cargo Terminals.

SA Bureau of Standards.

SA Container Depots.

SASOL.

Standard Bank.

Transnet

UCT.

eThekwini Municipality

Facilitators

Daimler/ Mercedes

Benz Diversity Team

Copyright CH Trust.


Recent Feedback

(Team Unity Programme) The programme is an asset to the development of people and South Africa.

You have an excellent program and really is focused on bringing work teams together, resolving issues and helping them move forward positively.

It is fun. I laughed my heart out.

I learned a lot more about myself and what has affected me over my work and personal career, the personality sessions was a real eye opener to me.

This team building focused for me on how people “work” and how they would like to be treated.

What I enjoyed the most was the interaction between levels of the organisations. And the discovery of yourself in other people’s eyes.

It is a very useful as a tool for understanding people and also discovering how little one knows about other cultures and customs.

It is a totally new angle on “teambuilding”. Cultural dimension really brilliant.

What I enjoyed is that an easy, open and relaxed environment is created. It is a well balanced programme – theory and fun – activities.

It has been very informative, understanding how other people’s personalities are and so to deal with an individual according to their personality.

The programme was not boring at all, well presented, the fact that facilitators understand different cultures, especially Africa culture with where we are coming from as South Africans.

Copyright CH Trust.


Diversity Training Feedback (WC, KZN, GP)

16 July 2012

As a company we decided to use Celebrating Humanity as our provider for Diversity Training – in the Cape, KZN

and Gauteng provinces. And what a good choice that was.

Arthie and Brian Moore are absolutely amazing people who are able to bring out the best in people. The manner in

which they present the training is really practical and uplifting. Our 411 employees thoroughly enjoyed the manner

in which the interaction took place. What a pleasure to hear the positive feedback from the employees. Some

wanted to attend the training again!

As a company we found that employees who never really had contact with one another were able to get first-hand

information about one another as well as glimpse the world in which they live.

I would recommend Arthie and Brian for any training that involves getting people to understand one another as

well as one self. The positive energy they bring into a room is electrifying and certainly makes all attendees come

alive.

This training has really had a positive impact on all our employees and it shows within our company family. Should a

company make use of Celebrating Humanity, there will only be a positive outflow from contact with this amazing

provider.

Yours faithfully

JANINE CROCKER – HR ADMINISTRATOR

Beekman Super Canopies

(Imperial Group)

Why Choose Celebrating Humanity

International?

Our clients are our best reference.

Your needs, are our top priority.

We design our interventions and content, to suit your needs.

CHI has the resources, experience and background to facilitate projects - large or small.

Celebrating Humanity programmes are proven to succeed.

We focus only on our areas of specialisation.

We are proven experts in our field.

We study, experience and learn the backgrounds of our clients, their people, their clients and their environment.

Our backup, follow-up, after-care and support is of the highest order.

We would love to work and grow with your teams!

Over 30 years

experience in the

training field.

Diverse facilitation

teams.

Local &

International

successes in:-

Mining, Police,

Manufacturing,

Technical,

Corporate,

Govt. &

Parastatals.

Culturally Aware &

People focused.

Copyright CH Trust.


Thank you!

Shukrun!

Baie dankie!

Danke schön!

Enkosi!

Na khensa!

Ndi a livhuha!

Siyabonga!

Shukuriya!

Ke a leboga!

Ke a leboha!

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