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County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn Hall of Administration 500 West Temple Street, Room 71 3, Los Angeles, California 90012 4LIFO http://ceo.lacounty.gov SACHI A. HAMAI Board of Supervisors Chief Executive Officer HILDA L. SOLIS First District MARK RIDLEY-THOMAS February 8, 2018 Second District SHEILA KUEHL Third District To: Supervisor Sheila Kuehi, Chair JANICE HAHN Supervisor Hilda L. Solis Fourth District Supervisor Mark Ridley-Thomas KATHRYN BARGER Fifth District Supervisor Janice Hahn Supervisor Kathryn.Barger From: Sachi A. Chief Executid’Officer HOMELESS INITIATIVE QUARTERLY REPORT NO. 8 On February 9, 2016, the Board of Supervisors (Board) approved the Los Angeles County Homeless Initiative (HI) recommendations, which included 47 Strategies to combat homelessness, and instructed the Chief Executive Office (CEO) to report back to the Board on a quarterly basis regarding the implementation status and outcomes of each Strategy. On December 6, 2016, the Board approved four new Strategies as part of the Measure H ordinance and those Strategies are now also included in the CEO’s quarterly reports. This is the Homeless Initiative’s eighth quarterly report. It shows that Measure H is already gaining traction across all dimensions of the County’s fight against homelessness. Thousands of families and individuals—including veterans and young people—have been directly helped with permanent housing, rental subsidies, benefits assistance, intensive case management, and much more. At the same time, shelter beds have been increased and new outreach teams have hit the streets to connect our most vulnerable residents with a broadening array of services. While the numbers are encouraging, a humanitarian crisis of such complexity will require sustained focus and collaboration with the County’s partners and stakeholders. There are no quick fixes. But this report shows that we’re making measurable progress today and building capacity to serve many more of our homeless neighbors in the future. “To Enrich Lives Through Effective And Caring Service”

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Page 1: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

County of Los AngelesCHIEF EXECUTIVE OFFICE

I Kenneth Hahn Hall of Administration500 West Temple Street, Room 71 3, Los Angeles, California 90012

4LIFO http://ceo.lacounty.gov

SACHI A. HAMAI Board of SupervisorsChief Executive Officer HILDA L. SOLIS

First District

MARK RIDLEY-THOMAS

February 8, 2018 Second District

SHEILA KUEHLThird District

To: Supervisor Sheila Kuehi, Chair JANICE HAHNSupervisor Hilda L. Solis Fourth District

Supervisor Mark Ridley-Thomas KATHRYN BARGERFifth DistrictSupervisor Janice Hahn

Supervisor Kathryn.Barger

From: Sachi A.Chief Executid’Officer

HOMELESS INITIATIVE QUARTERLY REPORT NO. 8

On February 9, 2016, the Board of Supervisors (Board) approved the Los Angeles CountyHomeless Initiative (HI) recommendations, which included 47 Strategies to combathomelessness, and instructed the Chief Executive Office (CEO) to report back to theBoard on a quarterly basis regarding the implementation status and outcomes of eachStrategy. On December 6, 2016, the Board approved four new Strategies as part of theMeasure H ordinance and those Strategies are now also included in the CEO’s quarterlyreports.

This is the Homeless Initiative’s eighth quarterly report. It shows that Measure H isalready gaining traction across all dimensions of the County’s fight against homelessness.

Thousands of families and individuals—including veterans and young people—have beendirectly helped with permanent housing, rental subsidies, benefits assistance, intensivecase management, and much more. At the same time, shelter beds have been increasedand new outreach teams have hit the streets to connect our most vulnerable residentswith a broadening array of services.

While the numbers are encouraging, a humanitarian crisis of such complexity will requiresustained focus and collaboration with the County’s partners and stakeholders. Thereare no quick fixes. But this report shows that we’re making measurable progress todayand building capacity to serve many more of our homeless neighbors in the future.

“To Enrich Lives Through Effective And Caring Service”

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Each SupervisorFebruary 8, 2018Page 2

Status Update on HI Strategies, Impact Stories, Implementation Highlights, andMetrics

Of the 51 HI Strategies approved by the Board, 45 have been fully or partiallyimplemented, as reflected in Attachment I, Implementation Status At-A-Glance. Of the21 Strategies funded through Measure H, all except two have been partially or fullyimplemented. Implementation status and next steps for the 51 HI Strategies can be foundin Attachment II.

The impact of the HI is illustrated in Attachment III, which includes impact stories offormerly homeless families and individuals who have received assistance through HIStrategies. Implementation highlights for selected Strategies include:

Al: Homeless Prevention Program for Families

From July through December 2017, 658 families were assisted with preventionservices through the Family Solutions Centers. Of those 658 families, 143 familiesexited the program and 92 (64 percent) either retained their housing or transitionedinto other permanent housing.

BI: Provide Subsidized Housing to Homeless Disabled Individuals PursuingSupplemental Security Income (SSI)From July through December 2017, 483 homeless, disabled adults pursuing SSI werehoused.

B3: Partner with Cities to Expand Rapid Re-Housing (RRH)From July through December 2017, 1,385 RRH participants were placed in permanenthousing.

B4: Facilitate Utilization of Federal Housing SubsidiesFrom July through December 2017, the Housing Authority of the County ofLos Angeles received 193 requests to participate in the Homeless Incentive Programand provided $233,998 in incentives to landlords to help secure 157 units for housingvoucher holders.

B7: Interim/Bridge Housing for Those Exiting InstitutionsFrom July through December 2017, the Department of Health Services (DHS)provided interim housing to 811 individuals who were discharged from institutions.

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Each SupervisorFebruary 8, 2018Page 3

C4/C51C6: Establish a Countywide SSI and Veterans Benefits Advocacy Programfor People Experiencing Homelessness or At Risk of HomelessnessFrom July through December2017, Countywide Benefits Entitlement Services Teamsassisted 4,261 disabled individuals with applications for SSI and Veterans DisabilityBenefits.

D2: Expansion of Jail In-ReachFrom July through December2017, 2,556 inmates received D2 Jail In-Reach services.

D6: Criminal Record Clearing ProiectThe Public Defender held the initial record cleating services event at the Los AngelesMission on January 8,2018 and initiated expungement services for 29 clients.

D7: Provide Services and Rental Subsidies for Permanent Supportive HousingFrom July through December 2017, 1,280 clients were linked to new Intensive CaseManagement Services slots, 637 clients were approved for federal rental subsidies,354 clients received local rental subsidies, and 248 clients were placed in permanenthousing.

E4: First Responder TrainingAs of December 31, 2017, 33 First Responder Trainings were convened for Sheriffpersonnel, for a total of approximately 948 deputies and sergeants who have beentrained since the inception of the First Responders Training on October 26, 2016.

E6: Countywide Outreach SystemDuring the last quarter, Multidisciplinary Teams (MDTs) connected more than 2,738individuals to services, placed 441 individuals into interim housing, and linked 359individuals to a permanent housing program.

E8: Enhance the Emergency Shelter SystemSince July2017, contracts have been awarded to service providers for 302 new Crisisand Bridge Housing beds for Youth and Single Adults. From July 2017 throughDecember 2017, 7,297 individuals entered crisis, bridge, and interim housing. Duringthis same time period, 1,064 individuals were placed in permanent housing. Dataincludes all participants served in programs funded in whole or in part by Measure H.

El 4: Enhanced Services for Transition Age YouthFrom July 2016 through December 2017, 3,143 youth were assessed using the NextStep Tool.

Attachment IV contains data on performance metrics for various HI Strategies. The datais from the first two quarters of Fiscal Year (FY) 2017-18, unless otherwise indicated.

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Each SupervisorFebruary 8, 2018Page 4

Responses to Board Directives and Motions

During the last quarter, the CEO responded to nine Board Motions related to theHomeless Initiative. For summaries of these reports, please see Attachment V.

Other Key Homeless Initiative Activities

Measure H Funding Recommendations for FY 2018-19On January 30, 2018, the Board instructed the CEO HI to implement a process toreview and finalize the Measure H Funding Recommendations for FY 2018-19. TheHI is working closely with the lead County departments and agencies for each Strategyto review and develop funding recommendations for each of the 21 Measure H fundedHI Strategies. There will be an opportunity for the public to provide comments on draftrecommendations at a public hearing scheduled for March 14, 2018, and on-linethrough the HI website. The HI plans to submit final recommendations forFY 2018-19 for consideration at the May 15, 2018 Board meeting.

Collaboration with Continua of Care (COC)On June 13, 2017, the Board approved the allocation of Measure H funding to theGlendale and Long Beach CCC and instructed the CEO to work with the Los AngelesHomeless Services Authority (LAHSA) and DHS to provide funding to the COCs forcertain Measure H funded Strategies. On October 24, 2017, the Board approved theallocation of Measure H funding for certain strategies to the Pasadena COC. The HI isworking with LAHSA and the three city COCs to complete their contracts.

In addition, the Board instructed the CEO to engage the three city COCs in meaningfulpartnerships to ensure the successful implementation of Measure H. Accordingly, theHI, LAHSA, and the three COCs agreed to meet on a quarterly basis. The first meetingwas convened on January 29, 2018, and the next meeting is scheduled for April 30,2018.

Coordination with Cities and Councils of Government (COGs)On June 13, 2017 and October 17, 2017, the Board of Supervisors allocated over$2,500,000 for homelessness planning grants for cities in the Los Angeles CCC andregional coordination services by COGs. Forty-seven cities applied and were approvedfor grants to develop customized city plans to prevent and combat homelessness.

Below are key efforts and milestones in working with cities and COGs:• Grantees’ Orientation: The HI and United Way Home for Good’s Funders

Collaborative (Funders Collaborative) co-hosted a Grantees’ Orientation withthe 47 grantee cities on November 29, 2017, to establish a mutualunderstanding of the project goals, process, and desired outcomes. A

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Each SupervisorFebruary 8, 2018Page 5

Homelessness Plan template and complementary Planning Guide wereprovided and discussed.

• Technical Assistance: On January 31, 2018, the HI hosted the first of a seriesof technical assistance sessions, in collaboration with the Corporation forSupportive Housing, United Way Home for Good, and LAHSA. The firstsession focused on the homeless service delivery system in Los AngelesCounty to assist the cities in developing the foundation and framework fortheir Homelessness Plans. Participants included cities (project directors,elected officials, other relevant department representatives, and public housingauthorities), COGs, technical advisors, and County departments.

• Agreements with cities and COGs: Eight city agreements have been executedand all remaining contracts are under review with anticipated execution withinthe next month. Final city plans to prevent and combat homelessness are dueby the end of June. Additionally, agreements for regional coordination serviceshave been executed with the San Gabriel Valley, South Bay, and GatewayCOGs, while agreements with the Westside, San Fernando Valley, andLas Virgenes COGs are in process.

Assembly Bill 210 Implementation and Prioritization of Housinci and Services forHeaviest Users of County ServicesCounty-sponsored AB 210 was signed into law by the Governor onOctober 7, 2017. AB 210 authorizes counties to establish homeless adult andfamily multidisciplinary teams to facilitate the expedited identification, assessment,and linkage of homeless individuals and families to housing and supportiveservices within the County. It allows participating agencies to share confidentialinformation (both verbally and electronically) to coordinate housing and supportiveservices, ensure continuity of care, and reduce duplication of services.

• AB 210 became effective January 1,2018. HI is working with County Counseland participating County departments and agencies to develop a protocol,which will govern the sharing of confidential information within these teams.The protocol is expected to be finalized in February 2018, with initialimplementation of AB 210 beginning in March 2018. The Chief InformationOffice is developing a mobile/computer application to facilitate informationsharing authorized by AB 210, with roll-out targeted for August 2018.

• The new law will considerably aid in the County’s efforts to prioritize the careof high-cost homeless single adults. Since December 2016, the CEO hasmade available to eligible County departments files with the names of theirclients who are among the five percent of homeless single adults identified asthe heaviest users of County services. These files have not included any pastor current service information due to confidentiality restrictions. However,

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Each SupervisorFebruary 8, 2018Page 6

following the execution of the AB 210 protocol, in March 2018, the CEO plansto release the next version of the five percent list with past and current serviceinformation included; as a result, participating County departments will know ifindividuals on that list are utilizing other departments’ services. AB 210 willgreatly enhance the County’s ability to prioritize housing and related servicesfor heavy users of County services, as directed by the Board onFebruary 9, 2016.

Measure H Citizens Oversight Advisory BoardThe second meeting of the Measure H Citizens’ Oversight Advisory Board (COAB)took place on December 7, 2017, and included the newest member, Greg Morrow,appointed on December 5, 2017, to represent Supervisorial District Five. The nextCOAB meeting will take place on March 8, 2018, and is open to the public. Informationregarding COAB meetings and other related information is posted at:httx//homeless. lacounty.ciov/coab/.

Collaboration with Faith OrganizationsCollaboration, outreach, and technical assistance to faith communities continues tobe a key focus of the HI. HI staff regularly provides one-on-one HI and Measure Heducation and technical guidance to faith leaders interested in collaboration.Additionally, through our continued partnership with LA Voice and USC, planning is inprogress for a one-time event for faith leaders across the County that covers thefollowing topics: Applying for Measure H funding, integration into the CoordinatedEntry System, and advocating for supportive housing. In addition, training slots arebeing reserved for faith partners in the Homeless Services Training Academy to helpstrengthen the knowledge and capacity of faith organizations serving peopleexperiencing homelessness.

Job Fairs and WebsiteThe first City-County Homeless Service Provider Job Fair took place in front ofLos Angeles City Hall on December 7, 2017. Due to the significant increase in fundingfrom Measure H for homeless services, over 1,000 new positions are currentlyavailable across the homeless service delivery system in Los Angeles County. Thejob fair was well attended with approximately 30 employers participating and over 750individuals seeking jobs. The City and County of Los Angeles workforce developmentorganizations provided on-site assistance to help build interviewing and résumé skillsfor job seekers. The County and the City continue to work together to develop futurejob fairs throughout the County, with the next job fair targeted for March 2018.

Additionally, the HI is pleased to announce the launch of a jobs resource webpage forjob seekers who want to work in the homeless services field. Connections tohomeless service jobs throughout the County are now available at:www.iobscombattinghomelessness.org; this page is also available on the HI website.

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Each SupervisorFebruary 8, 2018Page 7

Strategic CommunicationsThe HI has implemented several new and augmented communications strategies to:demonstrate the progress of the HI and Measure H; maximize accountability andtransparency; and maintain and expand public engagement in the dynamiccountywide movement to prevent and combat homelessness. These communicationsstrategies include:

o Increased proactive communications, with consistent media outreach aroundboth data and qualitative success stories;

o Media campaigns around upcoming HI and Measure H milestones;o Increased direct outreach to the general public; ando Creation of new and amplified communications tools, including: a dedicated HI

Facebook page; a refreshed HI website (in progress); and a new quarterlynewsletter “From Homelessness to Housing: Measure H QuarterlyUpdate.” The first newsletter was issued at the Second Annual HomelessInitiative Conference on February 8, 2018 and via electronic/social mediadistribution channels.

The next HI quarterly report will be submitted on May 9, 2018. If you have any questions,please contact Phil AnseIl, Director of the Homeless Initiative, at (213) 974-1752 or [email protected].

SAH:JJ: FADPA:JR:RM:ef

Attachments

C: Executive Office, Board of Supervisors Human ResourcesCounty Counsel Mental HealthDistrict Attorney Military and Veterans AffairsSheriff Parks and RecreationAlternate Public Defender ProbationAnimal Care and Control Public LibraryArts Commission Public HealthBeaches and Harbors Public Social ServicesChild Support Services Public WorksChildren and Family Services Regional PlanningCommunity Development Commission Registrar-Recorder/County ClerkConsumer and Business Affairs Superior CourtFire Workforce Development,Health Agency Aging and Community ServicesHealth Services LAHSA

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Attachment I

n Relevant Federal andtreamline Applicablecesses for 551 and

d Organized Deliveryce Use Disorder

E3 — Creating Partnerships for EffectiveAccess and Utilization of ACA Services byPersons Experiencing Homelessness

E4 — First Responders Training’

E5—teérithinaIization Policy ‘‘

ES — Countywide Outreach System (H)E7 — Strengthen the Coordinated Entry System

E8 — Enhance the Emergency Shelter SystemH)

E9 Discharge Data Tracking SystemElO — Regional Coordination of CA County

Eli — County Specialist Support Team

E12 — Enhanced Data Sharing and Tracking

E14 — Enhanced Services for TransitionAge Youth (H)

E15— Homeless Voter Registration andAccess to Vital Records

El6 — Affordable Care ActOpportunities

E17— Regional Homelessness AdvisoryCouncil and ImplementationCoordination

B. Subsidize Housing

81 — Provide Subsidized Housing toHomeless, Disabled Individuals

B2 — Expand Interim AssistanceReimbursement to additional CountyDepartments and LAHSA

83— Partner with Cities to ExpandRapid Re-Housing (H)

84— Facilitate Utilization of FederalHousing Subsidies (H)

85 — Expand General Relief HousingSubsidies

__________

BE — Family Reunification HousingSubsidy (H)

87— Interim/Bridge Housing for thoseExiting Institutions (H)

88— Housing Choice Vouchers forPermanent Supportive Housing —

IHI — Strategies eligible toreceive Measure H Funding

A. Prevent Homelessness

Al — Homeless Prevention Program forFamilies (H)

_______________________

A-DischaanningftUD

A3 — Housing Authority FamilyReunification Program

A4 — Foster Care Discharges

4i’1 Prevention Programforindividuals (H)

D. Provide Case Management and Services

Dl — Model Employment Retention Supportl

L Program

_____

D2 Jail !n-Reach (H)

D3 — Supportive Services Standards forSubsidized HousingD4 — Regional Integrated Re-entryNetworks

— Homeless Focus fH)jD5 —Support for Homeless Case Managers

D6 — Criminal Record Clearing Project (H)

D7- Provide Services and Rental Subsidies forPermanent Supportive Housing f H)

C. Increase Income

Cl — Enhance the CaIWORKsSubsidized Employment Program forHomeless Families

C2 — Increase Employment forHomeless Adults by Supporting SocialEnterprise (H)

C3 — Expand Targeted Recruitmentand Hiring Process to Homeless!Recently Homeless People to IncreaseAccess to County JobsC4 — Establish a Countywide SSlAdvocacy Program for PeopleExperiencing Homelessness or At Riskof Homelessness f H)C5 — Establish a Countywide VeteransBenefits Advocacy Program forVeterans Experiencing Homelessnessor At Risk of Homelessness_(H)CS — Targeted SSI Advocacy forInmates

(H)

________________

Subsidized Employment for Adults1(H)

F. Increase Affordable/Homeless Housing

____ __-i_____

Fl — Promote RegIonal 58 2 Comcliance jF4Development of Second Dwelling Unitsf7— Preserve Current Affordable Housing

and Implementation— _4f1!PJK@2___ - and Promote the Development of Affordable

F2 Linkage Fee Nexus Study F5 — Incentive Zoning/Value Capture Housing for Homeless Families andF uppor1orlnclusionaryZoningfor ‘Strategies Individuals (H)

rdablel4i._Rental Units A F6 — Using Public Land for Homeless Housing]

F Approved County Strategies to Combat Homelessness

Implementation Status At-A-GlanceFebruary 2018

ntation targetedFall 2018

E. Create a Coordinated System

E13—Coordinationof Funding for

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ch20

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ard

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ean

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star

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sal

sobe

enpu

shed

back

one

mon

thto

Mar

ch1,

2018

.

2

Page 11: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Stra

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Stat

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2016

who

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revi

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som

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isfis

cal

year

.

3

Page 12: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Stra

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Stra

tegy

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Page 14: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Stra

tegy

Stat

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ext S

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Page 15: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Stra

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ter

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chO

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ch20

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emen

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ngan

dEx

perie

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gH

omel

essn

ess

orat

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etw

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efits

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dot

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rate

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aff

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rate

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ete

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7

Page 16: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Sinc

eth

ela

stqu

arte

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port:

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irect

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wto

impl

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t mod

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arch

2018

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cate

dat

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kw

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ase

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8

Page 17: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

•M

onth

lyD

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anni

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9

Page 18: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Stra

tegy

Stat

usN

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teps

Impl

emen

tatio

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ror

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targ

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rixw

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put

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gm

oved

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ly20

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auth

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the

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nty.

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put

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ality

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mee

ting

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led

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brua

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D4:

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iona

lIn

tegr

ated

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entry

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spa

rtof

the

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lePe

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e(W

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fice

for

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ks—

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eles

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cus

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mun

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ase

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lect

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mm

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rm

ost

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ary

2018

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ess

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e•

Dur

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ter,

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cuse

don

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tech

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las

sist

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to•

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with

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agen

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can

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mun

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ess

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man

ager

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eles

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ient

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es:

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ary

15,

2018

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ead

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nal

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blic

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ende

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blic

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ices

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emen

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ctua

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ber

2016

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ende

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ildSu

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sat

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2017

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arch

2018

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sam

ong

Cou

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site

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atch

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men

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parti

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tion

inR

egio

nal

Cas

e

10

Page 19: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Stra

tegy

Stat

usN

extS

teps

Impl

emen

tatio

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lead

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emen

tatio

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11

Page 20: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Stra

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Stat

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18.

12

Page 21: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Stra

tegy

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13

Page 22: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Stra

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Stat

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ans.

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ices

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-

reso

urce

.

14

Page 23: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Stra

tegy

Stat

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ased

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the

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ized

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ptem

ber

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.

17

Page 26: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Stra

tegy

Stat

usN

extS

teps

Impl

emen

tatio

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ate

(Act

ualo

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ver

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ual:

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vebe

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mes

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ealth

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and

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plia

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Ang

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plet

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and/

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Oct

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18

Page 27: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Stra

tegy

Stat

usN

ext S

teps

Impl

emen

tatio

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ate

(Act

ual

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)

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18,

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2018

19

Page 28: CHIEF EXECUTIVE OFFICE County of Los Angeleshomeless.lacounty.gov/wp-content/uploads/2018/02/02.08... · 2019-01-08 · County of Los Angeles CHIEF EXECUTIVE OFFICE I Kenneth Hahn

Str

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Attachment III

.The Los Angeles CountyHOMELESS INITIATIVE

REAL HE1 (Hi. GE.

IMPACT STORIESFebruary 2018

Combating homelessness among families and individuals takes strong partnerships, effectiveprograms, and numerous committed staff, volunteers, and community members. Here are a fewsuccess stories where the Homeless Initiative made a difference.

Strategy B3 — Partner with Cities to Expand Rapid Re-housing

SHARED SOLUTION“1” was living with her boyfriend, “G”, his two brothers, and their dog when they were all evicted fromtheir apartment. For over a year, they couch-surfed, bounced from motel to motel, and slept in a car.“L” and her boyfriend sought assistance from People Assisting the Homeless (PATH), where casemanagers provided help with employment search, housing location, and goal-setting. Initially, it wasdifficult to find housing as they each wanted individual 1-bedroom apartments and needed petaccommodation. Through motivational interviewing, the case managers persuaded them to give sharedhousing another try. They found a landlord who would take the household of four and their dog. Theyare now permanently housed and are actively looking for employment with the help of PATHEmployment Specialists.

“We are doing great...! have not been in such good spirits, since we have moved in and “6” as well.Thank you so much again for everything. We feel human again!”

Strategy B8 — Housing Choice Vouchers for Permanent Supportive Housing

VET FINDS SECURITYMs. ltzel B. is a service veteran who became homeless after receiving a 90-day notice from her landlordwho wanted to sell the apartment complex. She was not able to secure a new home in time and endedup on the streets for one year. Through a collaborative effort between Veterans Affairs SupportiveServices for Veteran Families fSSFV) and the Housing Authority of the County of Los Angeles’ (HAC0LA)Homeless Incentive Program (HIP), Ms. ltzel received a housing voucher about a month after connectingwith HACoLA. She was determined to find a place; however, she called landlord after landlord, who allsaid “No”. Finally, she found a landlord who was willing to tent to her and moved into a one-bedroomapartment where she now feels safe and secure. Ms. ltzel wants to tell other people in this situation,“Be persistent. It’s only the squeaky wheel that gets the grease.”

U IPage lof 5

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Strategy B8 — Housing Choice Vouchers for Permanent Supportive Housing

HELP OUT OF THE CANYONSPaulette W. struggled with depression and substance abuse after separating from her husband, whichled her down a path to homelessness. She lived on and off for the past couple of years in the canyonsof Azusa. Case managers found Ms. Paulette in the canyons one day when they were doing outreach,and she asked them if they could help her. A team from PATH guided her from that point forward,assisting her with obtaining a housing certificate and housing navigation. Within four months ofmeeting the case managers from PATH, Ms. Paulette moved into a place of her own. She tells othersexperiencing homelessness, “Don’t give up!”

Strategy C4, C5, C6 — Countywide Supplemental Security Income,Social Security Disability Income and Veterans Benefits Advocacy

FAMILY MA TTERSA 63-year-old client was living on his sister’s couch after years of living in his car and couch surfing.Due to several challenging life events, the client suffered from major depression and anxiety, whichwere only treated periodically. The client had a volatile relationship with his sister, who was at risk oflosing her home. When they approached Special Services for Groups-Homeless Outreach ProgramIntegrated Care System (SSG-HOPICS) for help, they were both unemployed and in danger of becominghomeless.

A Benefits Specialist assisted the client with his Supplemental Security Income/Social SecurityDisability Income (SSl/SSDI) application, linked him to the Department of Mental Health fDMH) forongoing mental health treatment, and linked his sister to a mortgage support program andemployment services. SSG-HOPICS also provided family mediation to help facilitate a betterrelationship between the client and his sister.

The client’s 551 application was approved a few months later and his mental health issues havestabilized. The client’s sister is completing employment training and still owns her home. The clientstill lives with his sister and says that life had turned around. He also says that he and his sisterhave a much better relationship now.

Page 2 of 5

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Strategy D2 — Expansion of Jail In-Reach

MAN GETS THE SUPPORT HE NEEDSA 40-year-old Hispanic man was seen by Strategy D2 clinical social workers at Twin Towers CorrectionalFacility. He had been homeless for over five years with no social support or connection to medical ormental health services. The client had multiple conditions including schizoaffective disorder; chronicobstructive pulmonary disease; and a history of substance abuse and aggressive behavior. In addition,he was at risk of suicide and was unable to care for his basic needs.

The clinical social workers completed their assessment and client-centered care plan, which includedconnecting him to the Department of Health Services Housing for Health (HFH) program. HFH arrangedinterim/bridge housing through B7funding (Interim/Bridge Housing for those Exiting Institutions), andsecured a bed for him within hours. The client was also assigned to The People Concern to assist himwith mental health and medical treatment.

Upon release, the client entered bridge housing and was provided with in-house case managementservices. Through the collaboration and coordination between D2 social workers, HFH, and The PeopleConcern, the client is now connected to full-scope services that will provide him with the supportneeded to reduce the risk of recidivism and improve his medical and mental health prognosis. He iscurrently working with a housing navigator to find supportive housing.

Partnerships with Cities — City of Monrovia

HOME FOR CHRISTMASMs. R.L. has been seen sleeping in front of Monrovia’s Community Center planter area or camping outacross the street next to the Library. At one time, she lived on Fifth Avenue in a yellow house thatburned down years ago, forcing her into her motorhome. Recently, she had been living in her rundown motorhome in the Albertsons’ parking lot on Huntington Drive until it was towed by the propertyowner.

Officer Leon, a new Community Policing Officer, tracked down R.L.’s 87-year-old mother who lives inSeattle, Washington. It turned out that R.L.’s mother was willing to buy a $500 one-way plane ticketfor R.L. to fly up to Seattle, where she would be cared for. Officer Leon quickly began to set the planin motion, but first he had to convince R.L. to go. She wanted to go; however, R.L. had no identificationto board a plane. Luckily, she had recently gone to the Department of Motor Vehicles with a fieldworker from the Pasadena Union Station and was waiting for the identification card to be mailed tothe Monrovia Foothill Unity Center. The plane ticket was emailed to Officer Leon and R.L. was set tofly to Seattle the morning of December 21, 2017. Officer Leon and School Resource Officer Ruano wentto Walmart the day before to buy R.L. new clothes, shoes, and a beanie, so she could be presentableto fly and upon seeing her mother for the first time in many, many years.

On the morning of the flight, R.L. went to the police station, where she was able to take a shower. Afemale officer, Officer Ortiz, helped R.L. into her new clothes and drove her to the Ontario Airport. Shewas greeted by the friendly staff of Alaska Airlines with a wheelchair. With the assistance of all thesecaring eoole. she made it home to her mother in time for Christmas.

Page 3 of 5

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Strategy E6 — Countywide Outreach System

HOME AFTER 10 YEARSFor over ten years, this 52-year-old client hasstruggled with homelessness and mental healthissues. She was initially engaged at an outreach eventby an E6-funded multidisciplinary outreach team(MDT). At the time, she lived in an encampment withher emotional support dog. The E6-MDT regularlyprovided the client with food, transported her tomedical appointments, and coordinated with theHousing Authority of the City of Los Angeles to findhousing for her. Her case manager also assisted herwith obtaining an emotional support certification forher dog.

She was connected to placement at Bixel House andwas supported through the application and move-inprocess by the E6-MDT. She is now permanentlyhoused with her support dog and is grateful to be offthe streets. “You all ate my angels. I don’t know whatI would’ve done without you.”

Page 4 of 5

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Strategy E6 — Coordinated Outreach System

NEW START FOR A NEW LIFEThis client was pregnant and living in an RV adjacent to Mar Vista Park when she was engaged byan E6-MDI. The MDI linked her to St. Joseph Center and provided transportation to and fromappointments at the Department of Public Social Services and the doctor’s office. She was alsoprovided with food, baby clothes, diapers, and bus passes. The client is currently in temporaryhousing at a motel and will remain there until permanent housing is available.

“You guys do great work and helped me out so much... lam very grateful because it’s more and betterthan I would have ever imagined for my new baby girl. It’s truly beyond thankful what I really feelinside.., to put in that time and love for me is truly amazing and each and every one of you are in myhearts. I’m still very emotional and very grateful and that surprise was a personal baby shower thattops any baby shower I worried! would never have. No one can take this joy away from me!”

I I.--V. -,

Page 5 of 5

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Homeless Initiative Performance Data by Strategy Attachment IVJuly - December 2017 (unless otherwise noted)

DataMetricStrategy

Percentage of Al participant families 64%Al: Homeless Preventionthat retain their housing or transition (92/143)Program for Families directly into other permanent housing

Number of BI participants who secured 483BI: Provide Subsidized Housinghousing with 81 subsidy

to Homeless DisabledPercentage of BI participants who 19%Individuals Pursuingsecured housing with B1 subsidy

Supplemental Security IncomeNumber of 81 participants approved for 23(SSI) SSINumber of participants newly enrolled in 6,11083Number of participants currently 13,716enrolled in 83Number of B3 participants withpermanent housing placements during 1,385the reporting period

1,037B3: Partner with Cities toExpand Rapid Re-Housing Number of B3 participants that exited (out of 2,537 exits from(RRH) the RRH program to a permanent RRH in the reporting

period)housing destination

= 41%

Number of 83 participants who obtained 423employmentNumber of B3 participants who obtained 258benefitsNumber of landlord/community 13engagement events heldNumber of landlord requests to

193participate in Homeless IncentiveProgram (HIP)Number of incentives provided to 170landlordsAmount of incentives provided to

$233,998landlords

157B4: Facilitate Utilization ofFederal Housing Subsidies Number of units leased with HIP Bedroom sizes:

incentives (by bedroom size) 0= 20; 1 = 60; 2= 53; 3=19; 4=4and 5=1

Number of security deposits paid 138

Amount of security deposits paid $222,030

Number of utility deposits/connection 8fees paidAmount of utility deposits/connection $1,101fees paid

1

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Homeless Initiative Performance Data by StrategyJuly - December 2017 (unless otherwise noted)

Strategy Metric DataB4: Facilitate Utilization of Number of rental application and creditFederal Housing Subsidies check fees paid

B6: Family Reunification Number of B6 participant families46

Housing Subsidy placed in housing (1/1117-12115117)

Number of individuals who have beenserved with B7-funded interim/bridge 811housing.

Hospitals — 155

Jail/Prison/JuvenileDetention Center — 378

B7: lnterimlBridge Housing for Breakdown of the institution from which Other — 281Those Exiting Institutions individuals who were served in

interim/bridge housing were discharged (Sum of categories doesnot equal total number

because some individualshave multiple enrollments

and/or came from differentplaces prior to enrollment.)

Number of B7 participants who exit to a81permanent housing destination

Number of C2/C7 participants engagedin Transitional Employment (Newly 142Placed)C21C7: Increase Employment for .

Homeless Adults by Supporting Number of C2/C7 participants placed in

Social Enterprise unsubsidized employment (Newly 27Placed)Number of DPSS GR Participants

57served by C2/C7 (Newly Enrolled)

C3: Expand TargetedRecruitment and Hiring Process Number of individuals at risk of orto HomelesslRecently Homeless experiencing homelessness who were 12People to Increase Access to hired into county positionsCounty Jobs

Number of individuals newly enrolled inC4: Establish a Countywide SSI C4 program 4,062Advocacy Program for People Number of individuals currently enrolledExperiencing in C4 program 4,767Homelessness or at Risk of .

Number of C4 participants approved forHomelessnessSSI benefits 23

2

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Homeless Initiative Performance Data by Strategy

July - December 2017 (unless otherwise noted)

Strategy Metric Data

C4: Establish a Countywide SSI Number of C4 participants who are

Advocacy Program for Peoplelinked to and have access to mental 998

. health servicesExperiencing

. Number of C4 participants who areHomelessness or at Risk of

linked to and have access to health 1,156Homelessness services

Number of individuals newly enrolled in 188C5 programNumber of individuals currently enrolled 215in C5 program

C5: Establish a CountywideNumber of CS participants approved for

1Veterans Benefits Advocacy

Veterans benefitsNumber of CS participants approved for

Program for Vets 1. SSI benefits

Experiencing Homelessness or. Number of CS participants who are

at Risk of Homelessnesslinked to and have access to mental 51health servicesNumber of C5 participants who arelinked to and have access to health 53servicesNumber of individuals newly enrolled inC6 programNumber of individuals currently enrolled

13in C6 programNumber of C6 participants approved for

1C6: Targeted SSI Advocacy for SSI benefitsInmates Number of C6 participants who are

linked to and have access to mental 3health servicesNumber of C6 participants who arelinked to and have access to health 3servicesNumber of inmates who received D2 jail 2 556in-reach services

Number of D2 participant inmates who 2 196were assessed with the Vl-SPDAT

N umber of D2 participant inmates

D2: Expansion of Jail in Reach placed in bridge housing upon release 139

(from 9/14/17-12/31/17)Number of D2 participant inmatestransported to housing upon release 81

(from 9/14/17-12/31 /17)Number of D2 participant inmates 33referred to SSI program (CBEST)

3

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Homeless Initiative Performance Data by StrategyJuly - December 2017 (unless otherwise noted)

Strategy Metric Data

Number of D2 participant inmatesreferred to Community Transition Unit 202(CTU) for GR assistance at DPSS

D2: Expansion of Jail in Reach Number of D2 participant inmatesreferred to CTU for Medi-Cal application 143assistance

Number of D2 participant inmatesreferred to CTU for driver’s license or 27birth certificate

Number of D7 participants linked to1,280

Intensive Case Management Services

D7: Provide Services and Rental Number of D7 participants approved for637

Subsidies for Permanent federal rental subsidies

Supportive HousingNumber of D7 participants approved for

354local rental subsidies

Number of D7 participants placed in248

housing

E2: Drug Medi-Cal Organized Percentage of homeless individuals with23%

Delivery System for Substancea positive Substance Use Disorder

Use Disorder Treatment(SUD) assessment who were referred

(5,301/23,068)to and initiated treatment at the

Services designated level of care

Number of LASD deputies andsergeants trained (from 10/2016- 94712/2017)

251(LACED, Greater Los

E4: First Responders Training Angeles County VectorNumber of non-law enforcement first Control District, Losresponders trained Angeles County(from 6/2017-12/2017) Department of Parks and

Recreation andDepartment of Animal Care

and Control)

4

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Homeless Initiative Performance Data by StrategyJuly - December 2017 (unless otherwise noted)

Strategy Metric Data

E6: Countywide Outreach Number of individuals initiated contact 7,516System

Number of individuals engaged 4,038

(Data is for Coordinated Entry System Number of individuals who received(CES) Outreach Teams, Department services or successfully attained 2,738of Health Services Multidisciplinary referralsTeams (DHS MDTs), and LAHSA Number of individuals who were placed

44.JHomeless Engagement Teams (HET). in crisis or bridge housingData is de-duplicated within eachcategory, but there may be duplication Number of individuals who were linked

359across categories.) to a permanent housing resource

Number of individuals who were placed98in permanent housing

Number of households screened13 976through CES

Average length of time in days from125assessment to housing match

E7: Strengthen the Coordinated Average length of time in days fromEntry System (CES) housing match to actual housing move- 17

inAverage length of stay in days in

(All data for this strategy is for the CES crisis/bridge housing for those who 86as a whole.) exited in the reporting period

Average acuity score of persons orhouseholds who have obtained 7.09permanent housingNumber of persons/households who

2 300have increased their income

E8: Enhance the Emergency Number of participants who enteredShelter System crisis, bridge, or interim housing during 7,297

the reporting period(Data includes all participants served Number of participants who exitedin programs funded in whole or in part crisis, bridge, or interim housing toby Measure H.) permanent housing during the reporting

1,064

period

. . . Average number of PHAs thatEJO: Regional Coordination of . . . . 7. .. participate in quarterly meetingsLA County Housing Authorities

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Attachment V

RESPONSES TO BOARD MOTIONS:OCTOBER 13, 2017 TO JANUARY 23, 2018

During the last quarter, the Chief Executive Officer (CEO) responded to nine Boardmotions. Summaries of these reports are below.

Expeditiously Utilizing Existing Measure H Funds to Increase Shelter Capacity(Item No. 41-E, Agenda of October 3, 2017)On October 18, 2017, the CEO provided an update to the Board on efforts completedthus far, as well as a timeline outlining key implementation actions, to expeditiouslyutilize Measure H funds to increase shelter capacity. On June 13, 2017, the Boardapproved $56 million for Strategy E8 to enhance the emergency system to be aneffective point-of-access to, and component of, an integrated Homeless ServicesSystem. During this fiscal year, the Los Angeles Homeless Services Authority(LAHSA), the lead agency for Strategy E8:

• Added more than 200 shelter beds to the Family System.• Is adding more than 300 beds to the single adult and transition age youth

systems, most of which will open in December 2017.• Converted a third (795) of existing crisis housing beds to bridge housing

programs which allow for more intensive service provision and longer termstays for participants.

• Converted two winter shelter programs into year-round programs (Pomona andBell).

By the Spring of 2018: 1) Measure H will fund 85 new year-round bridge housing bedsfor women at the Sylmar Armory; 2) LAHSA will release a Request for Proposals(RFP) to add up to 600 beds for single adults, transition age youth and families in the2018-19 contract year, based on the tentative FY 2018-19 funding for Strategy E8approved by the Board on June 13, 2017; and 3) LAHSA will release a REP for up to$10 million in capital funds to increase the number of shelter beds.

LAHSA also awarded Strategy E8 one-time funds to five shelter programs to enhancetheir facilities to better accommodate the animal companions of people experiencinghomelessness and reduce barriers to entry for pet owners. Funding will pay for itemssuch as kennels, food, leashes, pet training, and cleaning supplies.

• Motions on Crisis Housing (Item No. 5, Agenda of February 21, 2017; Item No.9, Agenda of February 28, 2017; Items No.2 and 13, Agenda of April 11,2017)On October 24, 2017, the CEO provided a final consolidated report to the Board onvarious motions related to the need for crisis housing in each Service Planning Area.A chart that includes information on the number of LAHSA-funded shelter beds,potential number of new beds to be funded, and the number of unsheltered peopleidentified by the 2017 Homeless Count is included as an attachment. Overall, therehas been a five percent increase in the number of LAHSA-funded shelter beds sinceJune 2017. Shelter capacity is expected to continue to increase as additional bedsare funded through Measure H beginning in December 2017.

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• Crisis Housing for Women (Item No. 6, Agenda of June 13, 2017)On November 1, 2017, the CEO provided an interim report on efforts to work withLAHSA, Health Services, and the Women and Girls Initiative to developrecommendations regarding whether funding in Homeless Initiative (HI) strategies,aside from Strategy E8, Enhance the Emergency Shelter System, should be set asideto specifically address the needs of women experiencing homelessness. A workgroupwas formed to review LAHSA’s August 25, 2017 report, The Report andRecommendations of the Ad Hoc Committee on Women and Homelessness. Basedon the review, the workgroup agreed to have the CEO design and distribute a surveyfor HI strategy leads to report on their effectiveness in meeting the needs of womenexperiencing homelessness. The survey will specifically focus on the following fourkey elements highlighted by the LAHSA Report: 1) Data and Reporting; 2) Trainingand Capacity Building; 3) Funding; and 4) Service Delivery. Upon receipt of the surveyresults, the CEO will analyze this data, assess whether there are gaps, and makerecommendations regarding policy changes and/or the need to set aside funding forwomen experiencing homelessness to ensure equity in access. The CEO will returnto the Board with an update on these efforts by March 9, 2018.

• Report Back No. 2 on Child Care for Homeless Families (Item No. 26, Agenda ofJune 13, 2017)On November 9, 2017, the CEO provided a second interim report on access to childcare for homeless families. On September 11, 2017, the CEO provided an interimresponse highlighting the formation of the Child Care Workgroup and an assessmentof barriers and the feasibility of potential actions to increase access to both subsidizedand unsubsidized child care programs. The CEO continues to: 1) collaborate withDPSS to enhance its role in connecting homeless families to subsidized child care;and 2) review Family Coordinated Entry System (CES) data to determine how manychildren experiencing homelessness are not eligible to, or able to be connected tochild care entitlement programs on a timely basis. The CEO will return to the Boardwith an update on the Child Care Workgroup’s efforts by February 24, 2018.

• Antelope Valley Homeless Consortium (Item No. 62-A, Supplemental Agenda ofAugust 1, 2017)On November 14, 2017, the CEO provided a final report back to the Board on adirective to immediately establish the Antelope Valley Homelessness Consortium(AVHC) and report back in 90 days with a gap analysis and short-term and long-termrecommendations aimed at regional solutions, including the recommended durationof the AVHC. The CEO worked with Supervisorial District Five (SD 5) in establishingAVHC, consisting of 21 representatives from the County, Cities of Palmdale andLancaster, community-based service providers, faith-based organizations, andhealthcare organizations. The CEO retained Corporation for Supportive Housing(CHS) to facilitate AVHC meetings with outreach and input sessions, and conduct aregional in-depth analysis of unmet homeless housing and service needs in AntelopeValley. Based on that analysis, CSH developed a set of recommendations that reflectthe concerns and priorities of the AVHC and community at large, which are detailed

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in an attachment to the memo. Moving forward, CSH recommends retaining aconsultant to facilitate implementation of the AVHC’s recommendations and ongoingwork, starting with establishing a stable organizational structure for the AVHC. TheCEO is to work with SD 5 to identify a consulting partner who has a proven track recordof organizing and facilitating multi-sectoral efforts to prevent and combathomelessness, including expertise in housing development, a deficit which wasunanimously identified by AVHC and the community at large.

• Motion on Measure H Funding: Accounting of The Homeless Population that isUnaccounted for in the Greater Los Angeles Homeless Count (Item No. 12,Agenda of June 13, 2017)On November 21, 2017, the CEO provided a second interim report on potential waysthat the homeless population that is unaccounted for in the Greater Los AngelesHomeless Count could be reflected in the future allocation of funding for the MeasureH Strategies. On September 11, 2017, the CEO submitted the first interim reportadvising the Board that CEO Research and Evaluation Services Unit (RES) was in theprocess of analyzing various administrative data sources maintained by six Countydepartments, the Homeless Management Information System for the Greater LosAngeles Continuum of Care, and school district data compiled by the Los AngelesCounty Office of Education; and findings would be submitted to the Board within 60days. In the second interim report, the CEO indicated that RES had completed thepreliminary analysis of administrative data and that the report would be discussed atthe Homeless Policy Deputies Meeting on December 14,2017, with the final report tobe submitted to the Board thereafter.

• Reducing the Homeless Transition Age Youth Population in the San GabrielValley (Item No. 34.7.4, Agenda of September 26, 2017)On December 11, 2017, the CEO provided a report on: 1) the feasibility of a drop-incenter in the San Gabriel Valley for homeless youth ages 18-24; 2) the need forservices for Transition Age Youth (TAY) in the San Gabriel Valley; and 3) Measure HStrategies, as well as, potential federal, state and local revenue sources, that couldfund a drop-in center in the San Gabriel Valley. The CEO convened a group ofstakeholders to address each of the Board’s directives. Moving forward, the memooutlined continued efforts to enhance services for TAY in the San Gabriel Valley andcountywide that include: 1) Co-location of the CES for Youth Lead agencies withinthe Department of Children and Family Services (DCFS) regional offices, which istargeted to begin in early 2018; 2) Pilot in SPA 3, specifically focused on connectingyouth preparing for discharge from DCFS to Hathaway Sycamores Child and FamilyServices to link the targeted youth to available housing and supportive services upondischarge from foster care; and 3) Pilot in SPA 3 focused on connecting youth inJuvenile Probation camps to available housing and supportive services upondischarge from Probation.

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• Community Homelessness Education and Engagement Efforts (Item No. 11,Agenda 01December20, 2016)On December 15, 2017, the CEO reported on ongoing work with FentonCommunications, a consultant retained to research and identify best practices forfacilitating community dialogues about siting Permanent Supportive Housing (PSH)and homelessness service sites. Fenton conducted focus groups in October andNovember in Downey, Sherman Oaks, Lancaster, and near LAX. Based oninformation gathered from the focus groups, Fenton drafted a toolkit designed to helpdevelopers and their community partners successfully site and build new PSHdevelopments, which includes:

• Key messages related to homelessness and supportive housing• How to talk about mental health issues• Successful community outreach strategies• Alternatives to traditional community meetings• How to deal with opponents• How to work with politicians on PSH development• Common legal tools for. affordable housing

Fenton will continue to work with the CEO and other stakeholders to identify bestpractices for engaging communities in dialogues regarding the siting of PSH andopportunities for the County to play a proactive role in facilitating these dialogues.

• Outreach Plan to Address the Homeless Encampment Issues Along theAlameda Corridor (Item No. 4, Agenda 01November21, 2017)On January 23, 2017, the CEO provided a response to the Board’s directive to workwith LAHSA and other critical stakeholders, to develop a plan with the AlamedaCorridor Transportation Authority (ACTA) to address the homeless encampmentissues along the Alameda Corridor. The CEO convened a workgroup meeting ofcritical stakeholders on December 5, 2017, where five “hotspots” were identified alongthe Corridor, and there was a commitment to complete an assessment, develop anoutreach strategy, and deploy outreach teams to each of the five “hotspots” on anongoing basis. The response back includes an attachment that provides an updateon the efforts that had taken place to address the homeless encampment issues asof January 11,2018.

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