cio - top 10 reasons to modernize the desktop - may 2011 - english
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7/31/2019 CIO - Top 10 Reasons to Modernize the Desktop - May 2011 - English
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Modernizethe Desktop
10 Reasons to
Executive SummaryIn todays competitive business landscape, users needs are continuously
changing. No longer is work a place, but rather an idea that is ubiquitous,
constant and borderless. Employees want access to their data and appli-
cations anytime, anywhere, from any device, so that ideas, collaboration
and innovation arent limited to business hours or ofce buildings. Theywant information on demand and are looking to emerging tools for new
ways to communicate and work.
To keep up with these changing and evolving needs, IT departments
need a solution that meets the needs of both the employees and IT
something not possible with a traditional PC model. Desktop moderniza-
tion is about evolving from the PC-centric model to a user-centric model.
This means moving beyond the physical PC to a state that is highly
exible, easy to manage, customizable to suit users needs, and ready
for new and future technology. The journey to user-centric computing
begins with modernizing the desktopcutting the ties that bind users,applications and data to a single piece of hardware.
Users beneftfrom the freedom to connect, regardless of location
and device, to an environment that is personalized and familiar.
IT departments beneft from efciencies, achieving the control,
security and manageability that traditional desktop computing could
never offer.
Businesses beneft from lower operational costs, faster time to
market, and heightened employee productivity.
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A New Desktop Strategy Approach
IT departments are in need of a better solution. For years, managing and supporting desktops
has ranked as one of the IT departments most signicant burdens, and the situation only gets
worse. The endless onslaught of security patch releases, combined with frequent desktop
application and operating system upgrades and changes in hardware that require conict
resolution, leave IT in constant catch-up mode and detract staff from more strategic tasks.
At the same time, the unrelenting march of different client devices into the work-
placeranging from notebooks to tablets to smartphonessignicantly complicates desktop
support. Employees also expect new applications and access methods used outside of the
ofce to be available for business use, and often bring new, unauthorized applications into the
corporate environment without warning. These changes in end-user technology expectations
and demands mean IT professionals must remain at the ready to support new client devices,
applications and delivery methods.
By modernizing the desktop, IT professionals can signicantly reduce the costs and head-
aches associated with desktop deployment and management, while also delivering on the
exibility and accessibility that users demand. The rst step toward this modernization is to
leverage desktop virtualization to sever hardware device dependency, making the concept of
ubiquitous access anytime, from anywhere, a reality.
Here are 10 reasons IT departments should embark on a desktop modernization strategy:
1, 2. Quantifying the Business Value of VMware View, Michael Rose and Randy Perry, IDC, September 2009.
Reduce Total Cost o Ownership
VMware View allows IT administrators to take advantage of automation and centralized man-
agement, and includes tools for easily provisioning new desktops and setting policies. With
a single, central desktop image, IT staff can quickly create desktops and push out updates to
thousands of virtual desktops in minutes, signicantly reducing the time and expense required
to perform common tasks.
According to IDC, organizations that deploy VMware View instead of traditional PCs can
experience annual cost savings of roughly 50 percent, averaged over a ve-year period.1
Unleash User FreedomVMware View allows employees to gain access across devices and locations with a consistent
user experience whether they are in the ofce, at home or traveling. And because this user
experience is consistent, employees are more productive since they always know where their
documents are and are greeted by the same customized interface each time they log in.
VMware View really extends the boundaries of the university out to our students wherever
they are. Students can access their H drives, applications and network resources even if
theyre off campus; normally, theyd have to drive on campus and physically go into a student
computer lab.
Josh Spencer, Team Lead, University of Toledo Desktop Development Group
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Simpliy Desktop Security
By centralizing desktop components, VMware View heightens security because sensitive
content need never leave the data center, virtually eliminating the threat of data loss or theft.
The ability to move data from the edge of the IT environment into the data center inherently
reduces the security risk to an IT organization. Centralization of data access can mitigate the
risk of data leakage and theft and simplify compliance procedures.
Michael Rose and Randy Perry, IDC2
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Take Control
With VMware View, IT departments can control data, application and intellectual-property
access through centralized policies developed by IT. For example, IT administrators can create
policies that dictate if a user can move les from his or her virtual desktop in the data center
to a local endpoint device.
Manage Applications More Efciently
IT departments can further simplify desktops by deploying VMware ThinApp, which works
with VMware View to accelerate application deployment and simplify application migration.
With ThinApp, applications run completely isolated from one another and from the operating
system for conict-free execution on endpoint devices. ThinApp application packages can
be deployed to different Windows platforms (e.g., XP, Vista, Windows 7), eliminating costly
recoding and testing so that migrating existing applications to new operating systems can be
done easily.
We can roll out any application we want to the virtual desktops just by updating
the master desktop image. Thats a far cry from having to physically visit the remote locations
to install the application.
Michael LaForge, Network Administrator, Columbia Memorial Hospital
Simpliy Desktops or Users
With automated backups as well as centralized updating, patching and anti-virus/
malware scanning, VMware View simplies the end-user experience so employees can focus
on productivity and not worry about managing their desktop. And because users data and
applications are stored in the data center, impact is signicantly minimized in the case of
client hardware loss or failure, because users can log in from another device and quickly pick
up work where they left off.
As an end-user, I no longer have to worry about things like backups, updates or patches.
With my View desktop I dont have to play IT, so I can focus on my work and being produc-
tive.
Chris Westphal, VMware View User
Integrate IT Inrastructure
Deploying VMware View desktop virtualization with VMware vSphere for server virtualizationallows IT departments to reap the benets of tight integration. The benets of virtualization,
including management, performance and availability efciencies, can be extended from the
data center to the desktop. In addition, the same skill set can be leveraged by IT professionals
to deploy and manage infrastructure for virtualized desktops and servers.
Today, virtualization of servers is a no-brainer. Every IT manager in a large institution knows
that this is the direction of the entire industry. The intelligent thing to do is to take the addi-
tional step and adopt other virtualization tools to make IT maintenance more efcient.
Raf Burtz, Manager of Information Systems, Holmes Place
VMware View enables desktop management from a single point of control,even in remote, branch ofces or third-party ofces. The virtual desktop al-
lows us to control desktop security and perform upgrades with no outages.
Tony Marion, Director of Infrastructure, Australian Bureau of Statistics
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Improve Business Agility
The ubiquitous access that desktop virtualization delivers means technology doesnt get
in the way of innovation, but rather enhances it by allowing for new ways to work anytime,
anywhere. Employee productivity increases as technology makes access to data and applica-
tions fast, exible and mobile, and users are freed to focus on strategic issues. By allowing for
maximum exibility with minimum management, desktop virtualization becomes a business
driver, unlike traditional desktops that can drain both IT and end-user resources.
Migrate to New Platorms
By combining desktop virtualization with VMware ThinApp, organizations can signicantly
reduce the time and expense of moving to new platforms. In addition, ThinApp removes
concerns over application conicts, eliminating the potential for the need to rewrite code thatconicts can produce. And by abstracting applications from the operating system, ThinApp
eases support for environments that are a mixture of new and older operating system ver-
sions.
Migration to Microsoft Windows 7 can be done with VMware View and VMware ThinApp in about
half the time it takes to migrate traditional desktops to the new OS, and at roughly half the cost.
Ease Adoption o New Technologies
By enabling a more efcient IT process, desktop virtualization products such as VMware View
simplify administration tasks so that essential IT staff can focus on more strategic areas. VM-
ware View eases the adoption of new end-user devices and sets the stage for next-generation
computing models such as cloud-based and SaaS-based application delivery to truly modern-ize the desktop. Running virtualized desktops means IT departments can deploy a variety of
end-user devices, or allow employees to leverage their own, without security, management or
control concerns. And employees can be allowed to use new types of applications and ser-
vices safely, without management or conict concerns. Finally, IT can spend less time manag-
ing desktops and more time driving innovation for your business.
With VMware View, we are far more agile as an organization. Projects which would previously
have been considered big and resource-consuming can now be achieved in record time.
George Wrath, Head of Systems, New College Durham, County Durham, U.K.
More Inormation
VMware View Product Page
http://www.vmware.com/products/view/
VMware View Customer Reerences
http://www.vmware.com/a/customers/product/3/VMware+View
Quantiying the Business Value o VMware View
http://www.vmware.com/products/view/resources.html
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At TechTeam, [VMware View] is enabling us to expand our revenue-gener-
ating helpdesk operations cost efciently, through an infrastructure that can
scale and adapt quickly to meet future demands
Daniel Chapiewski, Global Infrastructure Director, TechTeam Global Inc.