cisco.pass4sure.840-423.v2015-04-01.by.aileen · pdf filecisco 840-423 executing cisco...

http://www.gratisexam.com/

Pass4sure.840-423.60Questions

Number: 840-423Passing Score: 800Time Limit: 120 minFile Version: 5.5


Cisco 840-423Executing Cisco Advanced Business Value Analysis

i) Dump is still valid. Passed today in Russia with 88%... I think some answers are updated, and for preparation this dump is good.ii) I wanted to thank this Great VCE file for helping me to achieve success in test.iii) It will be awesome for you if you will use this for your study for the exam. iv) All the questions sort out properly and have obvious answers.v) It contains 100% Real Questions.Prepare yourself to Face the Exam with Real Exam Questions from Previous Exams, walk into the Testing Center withconfidence.

Sections1. Prepare for Requirements Gat2. Capture Requirements3. Define Architecture Concepts


4. Refine Business Needs and Perform Business Transformation Architectural5. Create Business Design and Deliver Solution Recommendations6. Create Business Case7. Create Implementation Roadmap8. Measure Benefits Realization9. Change Management


Exam A

QUESTION 1How does a business value approach contribute to the sales process?

A. gives the CIO a blueprint for organizing the IT departmentB. provides a framework to align the business strategy and priorities with the processes that are needed to achieve goalsC. ensures that best practices are included in the design of new workflowsD. allows for pieces of a larger project to be designed independently without concern for linkages

Correct Answer: BSection: Define Architecture ConceptsExplanation

Explanation/Reference:answer is valid.

QUESTION 2Which statement about SWOT analysis is true?

A. Strengths can be turned into competitive advantage by aligning with opportunities.B. Weaknesses most likely can be relieved by higher investment in technology.C. Opportunities indicate details of sales situations that the company has within their pipeline.D. A threat indicates long-term concerns that the customer should address within a three-year period.

Correct Answer: ASection: Refine Business Needs and Perform Business Transformation ArchitecturalExplanation

Explanation/Reference:Explanation:

QUESTION 3What is the purpose of a gap analysis?

A. Identify the major capabilities that are needed but are not present today in the operating model.B. Identify specific problems with execution of the customer's network management process.C. Define new software that is required for stronger security and threat prevention.


D. Increase the customer's level of awareness about Smart Solution features and value.


Explanation/Reference:elaborated nicely.

QUESTION 4Which statement describes the recommended level of detail for analysis when you first identify Cisco Architectures and Smart Solutions that could meet businessneeds?

A. A fine level of detail, to provide the most information for benefits determination.B. A high level, with focus on the major architectural or Smart Solution elements that provide significant benefit.C. A high level for architectures and low level of detail for Smart Solutions.D. There is no recommended level of detail. Do the analysis as based on the skills and knowledge of the account team.

Correct Answer: BSection: Create Business Design and Deliver Solution RecommendationsExplanation


QUESTION 5Which options describes a main objective for identifying Cisco Architectures and Smart Solutions


early in the sales process?

A. to give the account team the most elapsed time for closing a sale with the customerB. to influence the customer's requirements so that they fit the Cisco solutions portfolio


C. to provide a baseline for the solutions design activities, and to leverage proven offerings in the Cisco portfolioD. to keep the opportunity more focused on standard solutions vs. needing to design out custom or account-specific capabilities

Correct Answer: CSection: Create Business Design and Deliver Solution RecommendationsExplanation

Explanation/Reference:great answer.

QUESTION 6Which statement about assumptions that are defined when you create the business case is true?

A. They reflect best case situations for obtaining the highest level of benefit.B. They are defined to reduce the risk that the customer is unhappy with solution benefits.C. They should reflect factors or activities that are not yet known, but require some estimate or basis to develop a credible business case.D. They should be validated only with the IT representatives, not with business unit personnel.

Correct Answer: CSection: Create Business CaseExplanation

Explanation/Reference:answer is justified.

QUESTION 7Which example is a business case assumption that is most likely to be provided by the IT executive?

A. The expected weighted cost of capital can define the rate of return.B. The number of personnel can be reduced in the business unit due to automation.C. IT transaction volumes will grow 10% annually for the next 2 years.D. The business will outsource customer service to a third party.




QUESTION 8Which action should you take when you analyze financial and non-financial factors for a business case?

A. Remain objective, using facts where possible and assumptions where needed.B. Use assumptions for financial items more heavily, but leave nonfinancial items more general.C. Ask the customer business executive to sign off on nonfinancial factors because the IT department typically has limited impact on them.D. Limit communications to only a few nonfinancial factors because they are of little impact on a decision.

Correct Answer: ASection: Create Business CaseExplanation


QUESTION 9Which option is a nonfinancial impact?

Real 13Cisco 840-423 Exam

A. number of new sales wins due to improved collaborationB. percentage reduction in attrition (resignations) among customer service reps due to improved toolsC. retirement of servers previously used for capacity spikesD. improved brand image and reputation, as reflected in an informal set of interviews by someone writing an industry blog

Correct Answer: DSection: Create Business CaseExplanation


QUESTION 10Which option is recommended when you document potential solution options?

A. Only list two possible choices to make it easiest for the customer to make a selection.B. Communicate information about various options at a relatively similar level of detail.


C. Provide analysis to the lowest level of detail for each of the available choices.D. Only provide data on Cisco and Partner solutions. If ecosystem partners are used in the solution, refer the customer to these companies for solution

information.

Correct Answer: BSection: Create Business CaseExplanation

Explanation/Reference:accurate answer.

QUESTION 11When you select a solution, which option should guide your decisions?

A. lowest possible costB. most advanced solution, both technically and for the business operationC. an appropriate mix of risk, technology capability, and business capability, based on customer prioritiesD. must fit within the current IT budget



QUESTION 12Which approach is recommended when you justify a solution?

A. Support solutions that can be fully implemented with current capabilities on the IT staff.B. Give extra weight to projects that give the business unit responsibility for risky activities.C. Bring the IT and business executives together where possible to forge a unified viewpoint.D. Push investments out to the future, where possible, to delay larger investments.


Explanation/Reference:


rightful answer.

QUESTION 13Which action should be done when you present the business case to stakeholders?

A. Focus mainly on near-term investments and leave discussion about rollout until after a pilot is complete.B. Give a comprehensive picture of the costs, benefits, and considerations that the customer should think about.C. Ask the IT executive to publicly commit their support for your recommendation.D. Be cautious when you discuss the risks that the organization should consider to gain support without raising possible challenges.


Explanation/Reference:complete answer.

QUESTION 14Who are the two primary users of an implementation strategy? (Choose two.)

A. the technical architectB. the leaders for trainingC. executive sponsor and steering committeeD. the program leader responsible for achieving business resultsE. major work package owners

Correct Answer: DESection: Create Implementation RoadmapExplanation

Explanation/Reference:finest answer.

QUESTION 15Which statement about implementation timelines is true?

A. They should allow for the shortest total project elapsed time, regardless of risk.B. They should have a good balance across a variety of business groups.C. The timing should be realistic, given the scope, budget, risk, and potential benefits.


D. The duration should be set by a single executive sponsor so that accountability is easiest to determine.

Correct Answer: CSection: Create Implementation RoadmapExplanation

Explanation/Reference:answer is absolute.

QUESTION 16Which statement describes why it is important to separate major from minor problems in getting expected benefits?

A. Major problems are always harder to fix.B. Minor problems usually affect more people.C. This information is used for system status reporting.D. An accurate breakdown allows for putting resource on items with high impact.

Correct Answer: DSection: Measure Benefits RealizationExplanation


QUESTION 17Which action should be done to assess training needs?

A. Ask mangers if their employees need new skills.B. Look at prior problem tickets.C. Conduct interviews with people who represent major user roles.D. Identify where the system is most confusing to use.

Correct Answer: CSection: Change ManagementExplanation

Explanation/Reference:proper answer.


QUESTION 18Which information is the most important to know early in a business requirements project?

A. the customer's go-to-market approach for generating revenueB. competitor pricesC. the organizational structureD. the company's budget for marketing products planned for two years in the future

Correct Answer: ASection: Prepare for Requirements GatExplanation

Explanation/Reference:answer is right.

QUESTION 19Which action is the recommended way to establish trusted-advisor credibility with a senior business executive?

A. Ask open-ended questions about the organization's priorities and goals.B. Ask questions about the IT organization's track record for problem resolution.C. Provide an overview of your sales team's reporting structure and metrics.D. Ask detailed questions about the process to acquire cloud computing solutions.

Correct Answer: ASection: Capture RequirementsExplanation

Explanation/Reference:absolute answer.

QUESTION 20Which option is a way to validate that you have established credibility with a business executive?

A. Ask an IT stakeholder to inquire with the executive on your behalf.B. Brainstorm with the internal team to get feedback from peers.C. Ask the executive whether you could join a future staff meeting and present for 15 minutes.D. Offer to show the executive a demonstration of the latest security software.


Correct Answer: CSection: Capture RequirementsExplanation

Explanation/Reference:answer is true.

QUESTION 21Which statement about why stakeholder analysis for a large initiative can be challenging is true?

A. A higher level of politics and uncertainty typically exists with larger initiatives.B. The IT department most likely has a higher level of influence as compared to other projects.C. The stakeholder analysis 2x2 framework -- interest vs. power -- only works for small scope projects.D. It is necessary to assess 90% or more of the stakeholders for an effort.

Correct Answer: ASection: Capture RequirementsExplanation

Explanation/Reference:answer is excellent.

QUESTION 22Which statement about discovery meetings for larger scope projects is true?

A. Discovery should be performed to a lower level of detail than for smaller projects.B. Planning for discovery activities may take more effort, but this step is essential.C. The project team should be staffed with more subcontractors to keep the costs down.D. Request that the customer captures a baseline of needs in advance of your work.

Correct Answer: BSection: Capture RequirementsExplanation

Explanation/Reference:appropriate answer.

QUESTION 23Which statement about how Business Model Canvas diagrams are a useful tool is true?


A. They depict the operating procedures for system management.B. They establish a consensus view among customer executives about the organization strategy and major processes.C. They decompose the processes for a single department.D. They identify the bottlenecks within a customer service process.

Correct Answer: BSection: Capture RequirementsExplanation


QUESTION 24Which statement is a characteristic of future state capabilities?

A. They identify operating practices for a single department.B. They depict all of the requirements that a customer organization desires (best case).C. They convey the most important business elements that are needed to achieve goals in the future.D. They should define very detailed needs for the near-term and high-level needs for one or more years out.

Correct Answer: CSection: Define Architecture ConceptsExplanation


QUESTION 25Which statement about a roadmap is true?

A. Requirements are subjective and viewpoints are fact.B. It can be created earlier in a project, as compared to an architectural blueprint.C. It focuses on a broader scope than an architectural blueprint.D. It shows a path for projects or initiatives that is consistent with the architectural direction.

Correct Answer: DSection: Define Architecture Concepts


Explanation

Explanation/Reference:absolute answer.

QUESTION 26Which statement explains why a requirement is different than a viewpoint?

A. Requirements are subjective and viewpoints are fact.B. Requirements must come from one person.C. Requirements state needs and viewpoints are thoughts.D. Requirements come from users and viewpoints come from executives.

Correct Answer: CSection: Define Architecture ConceptsExplanation

Explanation/Reference:valid answer.

QUESTION 27Which option explains how a manager's viewpoint can be confirmed?

A. by validating with the manager's bossB. by running a group sessionC. by asking the manager for evidenceD. by restating the manager's view and asking if you understood correctly

Correct Answer: DSection: Define Architecture ConceptsExplanation

Explanation/Reference:answer is to the point.

QUESTION 28Which option is the recommended scope for a work package?

A. three business capabilities


B. one technical subsystemC. one major business capability


D. no recommended size

Correct Answer: CSection: Create Implementation RoadmapExplanation


QUESTION 29Which option is part of an implementation strategy?

A. sequence of major work packages or projectsB. design criteria for meeting security requirementsC. maintenance schedule for hardwareD. anticipated transaction volumes during periods of maximum activity

Correct Answer: ASection: Create Implementation RoadmapExplanation


QUESTION 30Which option is part of an implementation strategy?

A. names of employees and their user IDsB. completion criteria for major work packages that are dependent on other projects


C. name of the finance rep who is responsible for tracking costsD. response time requirements for executive quarterly update videos

Correct Answer: BSection: Create Implementation RoadmapExplanation

Explanation/Reference:valid answer.

QUESTION 31Which pieces of information help to assess user readiness for a rollout?

A. number of users and years in roleB. user awareness and time scheduled for trainingC. budget and testing scriptD. number of changes in processes and number of open help desk problems

Correct Answer: BSection: Change ManagementExplanation

Explanation/Reference:answer is up graded.

QUESTION 32Which statement about a forum for feedback is true?

A. It is used to broadcast status.B. It is for managers only.C. It provides a way to exchange positive and negative things that happen.D. It is the best way to announce training.

Real 18Cisco 840-423 Exam

Correct Answer: CSection: Change ManagementExplanation



QUESTION 33Which option is a governance approach for a project?

A. committee of stakeholder repsB. measurements of system securityC. operating procedures for data backupD. status reports on total IT systems

Correct Answer: ASection: Change ManagementExplanation

Explanation/Reference:sufficient answer.

QUESTION 34Which option is a governance approach for a project?

A. a process for approving changesB. an annual strategy planning sessionC. informal surveysD. a job description for network architect

Correct Answer: ASection: Change ManagementExplanation

Explanation/Reference:answer is efficient.

QUESTION 35Which option describes what a change leader is responsible for?

A. telling people how they should do their workB. assigning key people to be role modelsC. planning to fill open jobs


D. deciding how to give out favors


Explanation/Reference:clear answer.

QUESTION 36Which option is part of a communication plan?

A. name and department number of email recipientsB. frequency and method to distribute status informationC. reporting structure for a departmentD. rating of support


Explanation/Reference:correct answer.

QUESTION 37Which option describes a reason to document the benefits and risks expected from a business case?

A. to have a basis for the project manager's performance ratingB. to have a consistent basis for judging the effectiveness of a solutionC. so that everyone has common understanding of problems that are likely to occur with the first releaseD. to give the project sponsor a basis to support additional funding for deployment on a larger scale

Correct Answer: BSection: Measure Benefits RealizationExplanation

Explanation/Reference:answer is updated.


QUESTION 38Which action is a recommended way to capture concerns about benefits?

A. Ask people their opinion in a large group meeting.B. Conduct a focus group with people who are close to the plan and who know the business area.C. Watch a user who is trying to do her job.D. Include a question in the company employee satisfaction survey.


Explanation/Reference:answer is accurate.

QUESTION 39You are working on a project to install a new RFID system for a logistics company. Which obstacle to realizing benefits should you expect?

A. The users have not been trained to capture before and after data points.B. Transaction volumes are 5% different than expected.C. The system is in a pilot stage.D. The infrastructure has not been in production mode for at least 3 months.

Correct Answer: ASection: Measure Benefits RealizationExplanation

Explanation/Reference:fit answer.

QUESTION 40You are working on a project to install a new RFID system for a logistics company. Which obstacle to realizing benefits should you expect?

A. A network upgrade is in the planning stage.B. Users are in transition from three old systems and technologies where measurements from old to new processes are unreliable.C. The solution requirements do not include analytics, so measuring results is out of scope.D. The RFID chip and sensor technology is old and an upgrade is planned for next year.



Explanation/Reference:answer is confirmed.

QUESTION 41Which statement about PEST analysis is true?

A. Political aspects can be identified easily through surveys.B. Economic and social implications are relevant only with the public sector.C. A PEST analysis allows you to take an independent, outside-in view of factors that impact the customer's situation.D. A PEST analysis often can be related directly to specific findings from the operating process analysis.

Correct Answer: CSection: Refine Business Needs and Perform Business Transformation ArchitecturalExplanation

Explanation/Reference:answer is efficient

QUESTION 42Which option describes what a five forces model shows?

A. industry players: suppliers, complementers, customers, and competitorsB. a list of industry trends and drivers for total market growthC. the top three competitive advantages owned by each of the major suppliersD. an analysis of customer priorities for technology purchase decisions



QUESTION 43Which statement describes when it is a good time to apply a "use case"?


A. You must identify how many transactions should be included in a system test cycle.B. You must understand the major process steps a customer wants for collaboration among its sales force personnel.C. You must identify the network capacity required by a new Cisco TelePresence system.D. You must estimate a company's cash flow impacts from upgrading security software to the latest version.

Correct Answer: BSection: Refine Business Needs and Perform Business Transformation ArchitecturalExplanation

Explanation/Reference:nice.

QUESTION 44Which step is important when you define pain points for a multidepartment business initiative?

A. Prioritize needs and opportunities across the full scope of the departments.B. Ask each department to rate their priorities on a 1-10 scale of importance.C. Use a survey to gain feedback on service-level expectations for network infrastructure.D. Avoid using customer estimates of benefits since the departments are likely overstating value and competing for funding.


Explanation/Reference:superb answer.

QUESTION 45Which statement about customer value chain analysis is true?

A. It shows the specific cost that is associated with each process step.B. It depicts the major communications activities that are executed by senior execs.C. It shows relationships between key pieces of the customer's operating model.D. It shows the dependencies to realize benefits from a new IT infrastructure effort.

Correct Answer: CSection: Refine Business Needs and Perform Business Transformation Architectural


Explanation

Explanation/Reference:selected answer is right.

QUESTION 46Which option represents a business constraint for a video solution?

A. The customer does not have enough capacity to deliver video at an acceptable performance level.B. Users for the solution are not yet executing new processes for which video is a core capability to improve business results.C. The steering committee has not yet seen a demo of the video solution.D. Two of the customer's lead architects disagree on the approach for network management.


Explanation/Reference:answer is up to dated.

QUESTION 47Which action is the recommended way to mitigate or minimize risks?

A. Assign the most experienced resource to a single risk item.B. Add customer IT personnel to the project team so that they can bear responsibilities along with Cisco and the Partner.C. Rate the priority and potential impact from risks and assign resources accordingly.D. Include more capabilities in the solution to reduce risks without concern about the cost or timeframe impacts.



QUESTION 48Which action is the recommended way to address a business constraint on "user training time"?

A. Create a self-study module and inform users that they are responsible to train themselves as time allows.


B. Revise the training so that it fits into time available from the busiest users.C. Train a core set of users and develop a plan for them to get others to the required level of execution capability.D. Extend the project timeline and delay future deployment or the next phase until users are trained.


Explanation/Reference:straight answer.

QUESTION 49Which option is a benefit of communicating a solution in business terms?

A. The customer is more likely to invest because Cisco or the Partner is committing to a specific level of financial benefit.B. The customer IT executive can better identify how the solution affects their headcount for problem resolution.C. The customer's business and IT personnel can have improved dialogue about the solution, its impact, and options for deployment.D. The lead customer business stakeholder is given a detailed explanation about the value of most advanced technologies.


Explanation/Reference:appropriate answer.

QUESTION 50Which statement describes a risk that is associated with relying on a customer's IT department?

A. The timeframe for executing the tasks may be longer than if Cisco or a Partner did this work.B. The business unit executive uncovers that the solution required some customization, tailoring, or configuration.C. The IT executive takes credit for an activity which Cisco or the Partner should have executed.D. The total cost of implementation is lower than you originally anticipated.

Correct Answer: ASection: Create Business Design and Deliver Solution RecommendationsExplanation



rectified answer.

QUESTION 51Which option best reflects information that must be captured before you create the business case?

A. customer's budget and expectations for ROIB. estimate of investment required: initial investment, recurring for each period, and specific to a project or componentC. assessment of the customer's procurement processD. detailed analysis of cost savings that results from a pilot


Explanation/Reference:answer is fine

QUESTION 52Which option describes what extending requirements analysis allows you to do?

A. expand the scope of your projectB. give you more time to deliver on existing project commitmentsC. go beyond the initial core requirements, to the next level of need, while also adding in new capabilities and solutions


D. speed up the procurement process for a cloud-based solution




answer is modified.

QUESTION 53Which statement describes a benefit of using scenarios for business transformation?

A. They allow you to prototype the user interface without full development of all screens.B. They give the customer a way to relate needs and potential benefits through example situations.C. They increase your influence with the customer, because scenarios selectively show your industry insight.D. They show the customer what is possible with the latest version of your technology solutions.


Explanation/Reference:complete answer.

QUESTION 54Which option is included in a business scenario?

A. activity-based costing used to perform the activities.B. peak, low, and average transaction volumesC. business goal, major activities, information used, and interactions among people and technologyD. list of recommended technology products, to provide automation and reduce costs


Explanation/Reference:answer is confirmed.

QUESTION 55Which statement describes a benefit of using SWOT analysis?

A. It allows you to confirm the status of a customer's specific improvement initiatives.B. It helps you gain a broader perspective about the customer's strategic situation.C. It allows the IT organization to show business leaders that they understand service-level impacts on financial results.D. It provides a snapshot of the industry forces, competitors, suppliers, and market leaders.



Explanation/Reference:agree with the answer.

QUESTION 56Which statement about Partner capabilities combined with Cisco solution elements is true?

A. They are a recommended way to reduce solution cost.B. They are a required element for proposals that involve implementation of the solution.C. They are a recommended way to lower risk, by retaining scope of effort within the control of Cisco or the Partner.D. They provide a way to meet customer or industry-specific needs, beyond the general Cisco core offerings.

Correct Answer: DSection: Create Business Design and Deliver Solution RecommendationsExplanation

Explanation/Reference:properly answered.

QUESTION 57Which action is the recommended way to describe business unit benefits from upgrading a customer's 2-year old network?

A. Highlight the improved response time and service level possible.B. Relate the increase in reliability and performance to the impact on business activities that are supported by the network.C. Describe how the capacity upgrade allows the customer to reduce support headcount within the IT organization.D. Focus on the unique aspects of Cisco advanced technology, as compared with the customer's current network.


Explanation/Reference:exact answer.

QUESTION 58


The customer has previously implemented a Cisco network management solution. You have an opportunity to improve security and threat detection. Whichapproach is an appropriate way to tie together the benefits of the solutions?

A. Explain how the security software leverages underlying capabilities of the network management solution.B. Describe how proprietary technology elements provide the customer with the most advanced solution, which eliminates risk to a business unit.C. Identify the financial benefits not yet realized with the network management solution, and ensure they can be attained through the security solution.D. Select the top five value-added aspects of the security solution, and model the financial benefit under three scenarios. This exercise gives insight into possible

levels of benefit.

Correct Answer: ASection: Create Business Design and Deliver Solution RecommendationsExplanation

Explanation/Reference:ALL right.

QUESTION 59Which statement describes the benefit of identifying solution interdependencies?

A. This shows the customer that you have a strong understanding of the Cisco portfolio.B. It greatly shortens the timeframe and number of hours it takes to implement a complex solution.C. It allows you and the customer to assess risks and opportunities for situations involving integration and critical prerequisites.D. It allows you to see a detailed picture of customer responsibilities across an implementation effort.


Explanation/Reference:authenticated answer.

QUESTION 60When you rate the severity of technical constraints, which action should you take for an unexpected obstacle?

A. Resolve the obstacle as soon as possible to reduce the likelihood that a customer uncovers this new information.B. Assess the impact on the solution implementation and benefits to the customer, and then explain the situation in context of the big picture.C. Note the obstacle for attention in the next phase of work.D. Identify ways to address the problem and choose the lowest cost, fastest option available.



Explanation/Reference:right answer.


cisco.pass4sure.840-423.v2015-04-01.by.aileen · pdf filecisco 840-423 executing cisco...

Documents