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CITRIX 1Y0-A20 EXAM QUESTIONS & ANSWERS

Number: 1Y0-A20Passing Score: 610Time Limit: 120 minFile Version: 45.7

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CITRIX 1Y0-A20 EXAM QUESTIONS & ANSWERS

Exam Name: Citrix XenApp 6.5 Administration

Exam A

QUESTION 1Scenario: A XenApp administrator must recommend a database option for the new XenApp 6.5 data store. Thenew farm will have more than 100 XenApp servers and 500 published resources, support more than 5,000concurrent users and have two zones separated by a WAN connection.

Which two database options should be administrator recommend? (Choose two.)

A. IBM DB2 9.7B. Oracle Enterprise 1.1C. Microsoft SQL Server 2008D. Microsoft SQL Server Express 2008

Correct Answer: BCSection: (none)Explanation

Explanation/Reference:SQL Express is a free version that only supports small environments. Obviously 100 xenapp servers, 500published applications, 5,000 concurrent users is a large environment.

QUESTION 2Scenario: The administrator of a XenApp Enterprise Edition server farm is configuration Single Sign-on for theusers of the farm. The Citrix license server was installed with the default vendor daemon and console Web portnumbers, but NOT the default license server port number.

Of the port numbers that are in use in the XenApp server farm, which one should the administrator specify forthe license server during Single Sign-on configuration?

A. 443B. 7279C. 8082D. 27009

Correct Answer: DSection: (none)Explanation

Explanation/Reference: License server port number is 27000 Vendor daemon port number is 7279 Console Web port is 8082

http://support.citrix.com/article/CTX125774

http://support.citrix.com/proddocs/topic/licensing-119/lic-install.html

QUESTION 3In building out a new XenApp environment, an administrator places the Secure Gateway and Web Interface inthe DMZ. What must the administrator do to secure the traffic to the XML Broker?

A. Change the XML traffic port to a non-standard assignment.B. Use the SSL Relay tool to encrypt traffic to the XML Broker in the farm.C. Place the XML Broker in the DMZ and encrypt the traffic between them.D. Use encrypted ICA to communicate between the XML Broker and the Web Interface.

Correct Answer: BSection: (none)Explanation

Explanation/Reference:

QUESTION 4Which Citrix service should an administrator monitor when troubleshooting issues with Session Reliability?

A. IMAB. XML

C. XTED. MFCom

Correct Answer: CSection: (none)Explanation

Explanation/Reference:Session Reliability is performed by the XTE service


QUESTION 5In order for an administrator to download a license from the company's mycitrix.com portal, the administratormust be added _________.

A. as a Citrix Administrator in the AppCenterB. into the contacts for the company in mycitrix.comC. to the Purchasing Active Directory group in the companyD. as a Domain Administrator in the company's Active Directory


Explanation/Reference:http://support.citrix.com/article/CTX130126

You must be logged on to MyCitrix with a user name and password associated to an Administrator of theaccount where you need to make the restricted toolboxes available to other contacts.

When allowing contacts to access unrestricted toolboxes, all contacts within the account are able to view or usethe toolboxes. The system does not allow an administrator to select only certain contacts to view thesetoolboxes. The access is available to all or to none. If you need to allow only certain contacts access and do notwant to provide all contacts access, Citrix recommends that you add such contacts to the Administrators group.

QUESTION 6Scenario: An administrator is creating a new XenApp farm. The farm will use hosted applications andapplications streamed using Microsoft App-V technology. Both Microsoft Windows and Apple OS X computersare in use in the environment. Management requires an automated process to deliver all necessary clients andplug-ins.


Which two components should the administrator use to automate the process of delivering and updating clientplug-in? (Choose two.)

A. Microsoft Group PolicyB. Citrix Receiver UpdaterC. Citrix Merchandising ServerD. Apple Enterprise Management Software

Correct Answer: BCSection: (none)Explanation

Explanation/Reference:Group policy cannot be used for Apple computers, so option A is invalid

Citrix Receiver for Windows, Receiver for Mac, and Merchandising Server are components of the Citrix DeliveryCenter solution. While Citrix Delivery Center provides the application delivery infrastructure to the ITadministrator, Citrix Merchandising Server and Citrix Receiver for Windows work together to streamline theinstallation and management of application delivery to the user desktops. Merchandising Server provides theadministrative interface for configuring, delivering, and upgrading plug-ins for your users' computers.

QUESTION 7Scenario: Users working from a remote branch office using XenApp are reporting that Flash content is NOTdisplayed on an internal web page. Branch office users have NO direct connection to the internet. OtherIntranet sites are unaffected.

Which two steps could the administrator take to resolve the issue without impacting Flash performance?(Choose two.)

A. Upgrading the Receiver client on the users PC to version 13.B. Create a XenApp policy to enable Flash redirection for remote users.C. Downgrade the version of Internet Explorer on the XenApp server to version 7.D. Enable server-server content fetching policy on the client device using the supplied ADM file.E. Add the URL of the intranet site to a Flash server-side content fetching URL list policy setting.F. Uninstall the Flash player on the XenApp server, and install the 10.1 Flash player or later on the client.

Correct Answer: BESection: (none)Explanation

Explanation/Reference:The second generation of Flash Redirection can be configured to be backward compatible with its legacyfeatures, supporting user devices with earlier versions of the online plug-in (now the Citrix Receiver). Thosedevices can access the legacy Flash Redirection features only. This is done by providing two separate virtualchannels, one for each generation of Flash Redirection, on the servers and user devices

To use the backward compatibility feature:

On the server running Desktop Studio or AppCenter, enable the Citrix User Policy setting Flash backwardscompatibility. On the user device, enable the Enable HDX MediaStream for Flash on the user device setting,selecting the Always or Ask options.

To identify Web sites for server-side content fetching:

Flash Redirection downloads Flash content to the user device where it is played. The Flash server-side contentfetching URL list setting allows you to specify Web sites whose Flash content can be downloaded to the serverthen sent to the user device. While server-side content fetching works with most Internet sites, it is intended foruse with Intranet sites and internal Flash applications.

http://support.citrix.com/proddocs/topic/xendesktop-als/hd-flash-configure-server-ad.html

QUESTION 8Scenario: A user opens a session to Server A to use a word processing application at 18:00. After 45 minutesof working with the word processing application, the user then launches an email client application, which opensa new session on Server B. Upon review of the environment, the administrator confirms that both applicationsare published with the same parameters for audio, screen size, color resolution and encryption.

Which three possible reasons could have prevented Session Sharing from occurring? (Choose three.)

A. The email client application is NOT installed on Server A.B. The email client application is only published from Server B.C. The number of instance of the email client application that can be run is limited.D. Server A is reporting a full load, preventing the email client application from launching.E. Server A and Server B are in different vLAN; the vLAN of Server B has more capacity than the vLAN of

Server A.

Correct Answer: ABCSection: (none)Explanation

Explanation/Reference:This question tests your knowledge of Session Sharing


vLans are virtual LANs; each vLAN can be thought of as a seperate domain. If each server was in a differentvLan they would be in different XenApp Farms so answer E is incorrect.

Session Sharing happens BEFORE load balencing so answer D is incorrect

QUESTION 9XenApp users need to be able to move between client devices and reconnect to both active and disconnectedsessions.

What action must an administrator take to enable this behavior?

A. Install Web Interface and XenApp with the default settings.B. Disable Workspace Control on each Web Interface server.C. Configure a XenApp policy to enable the Smooth Roaming feature.D. Ensure that the Web Interface server is in the same domain or forest as the XenApp farm.

Correct Answer: ASection: (none)Explanation

Explanation/Reference:Workstation control (smooth roaming) are enabled by default on the XenApp Website and Services Site.

I could not find a policy for Smooth Roaming.

http://support.citrix.com/proddocs/topic/online-plugin-121-windows/ica-workspace-control-settings-v2.html

QUESTION 10An application is published to users using the 'Streamed to client' delivery type.

Which two plug-in are required and where are they required for this application? (Choose two.)

A. Online plug-in on the clientB. Offline plug-in on the clientC. Offline plug-in on the XenApp serverD. Online plug-in on the XenApp server

Correct Answer: ABSection: (none)Explanation

Explanation/Reference:http://support.citrix.com/proddocs/topic/xenapp65-publishing/ps-stream-plugin-decide.html

Streamed to client desktops. With this method, you make available the full set of application streamingfeatures. You can publish applications as "streamed to client" or any other method for streaming. When youstream applications directly to client desktops, some of the application files are cached locally and theapplication runs using the resources of the user device.

Install both the CitrixReceiverEnterprise.exe and CitrixOfflinePlugin.exe on user devices.

QUESTION 11Scenario: A company has 10 XenApp servers. The administrator has changed the recovery action of the MSPrint Spooler Test of Health Monitoring and Recovery to prohibit logons and connections to the server. Usersreport printing problems when connecting to three of the XenApp servers.

Using Health Monitoring and Recovery to allow additional XenApp servers to be excluded from load balancing,the administrator should change the __________.

A. minimum percent of online servers default value of 5 percentB. maximum percent of offline servers default value of 5 percentC. minimum percent of online servers default value of 10 percentD. maximum percent of offline servers default value of 10 percent


Explanation/Reference:http://support.citrix.com/proddocs/topic/xenapp6-w2k8-admin/ps-maintain-monitor-server-perf.html

Maximum percent of offline servers (10 percent by default). Use this setting to specify the number of serversthat the Health Monitoring and Recovery feature can exclude from load balancing.

QUESTION 12Scenario: A server farm has three policies using the Client IP address and User filters.

- Policy A (priority 1) prevents client IP address in the 208.29.80.* range from accessing network and opticaldrivers. All other settings are disabled.- Policy B (priority 2) prevents client IP address in the 208.29.85.* range from accessing network, client andremovable drives. No other settings are configured.- Policy C (priority 3) allows all domain users to access network, client, optical and removable drives. All othersettings are disabled.

Which drives will be available to a domain user accessing the server farm from a client using the 208.29.85.152IP address?

A. No drivesB. Optical drivesC. Client and removable drivesD. Network, client and removable drivesE. Network, client, optical and removable drives


Explanation/Reference:Policy B restricts client and removable drives, so that only leaves optical drives

Exam B

QUESTION 1Scenario: A server farm has three policies applied using the User filter.

- Policy A (priority 1) denies domain users access to client and removable drives. No other settings areconfigured.- Policy B (priority 2) allows domain users to access optical drives. No other settings are configured.- Policy C (priority 3) allows domain users to access network, client and removable drives. No other settings areconfigured.

Which drives will be available to a domain user in the environment?

A. No drivesB. Network drivesC. Network and optical drivesD. Network, client and removable drivesE. Network, client, removable and optical drives


Explanation/Reference:Because Policy A denies client and removable drives, the only ones left are network and optical drives.

QUESTION 2Scenario: Management requires that video conferencing is implemented on all of the desktops, including video,sound and a webcam, in the three training rooms on the education floor of the corporate building. Quality is ofvery high importance. The IT department decided to implement video conferencing using XenApp. Multimediaconferencing and Windows Media Redirection have been enabled and configured for the XenApp servers. Thelatest Citrix Receiver for Windows is installed on all of the desktops.

Which three steps should the administrator take to meet the needs of the scenario? (Choose three)

A. Publish Microsoft Office Premium 2007 in the XenApp farm.B. Publish Microsoft Office Communicator 2007 in the XenApp farm.C. Install Microsoft Office Communicator Server 2007 on a XenApp server.D. Install one webcam on each desktop and use the manufacture's drivers.E. Install one webcam on each desktop and let Windows find the appropriate driver.F. Install Microsoft Office Communication Server 2007 on a server that is NOT running XenApp.

Correct Answer: BCDSection: (none)Explanation

Explanation/Reference:Multimedia Conferencing Policy help file:

Allows or prevents support for video conferencing applications. By default, video conferencing support isenabled.

To use multimedia conferencing, make sure the Windows Media Redirection setting is enabled. * When using multimedia conferencing, make sure the following items are present:* Manufacturer-supplied drivers for the web cam used for multimedia conferencing must be installed.* The web cam must be connected to the client device before initiating a video conferencing session. XenAppuses only one installed web cam at any given time. If multiple web cams are installed on the client device,

XenApp attempts to use each web cam in succession until a video conferencing session is createdsuccessfully.* An Office Communicator server must be present in your farm environment.* The Office Communicator client software must be published on the server.

Related Policies: Windows Media Redirection

QUESTION 3A Citrix XenApp administrator needs to apply a policy to all users regardless of connection type.

Which type of policy should the administrator create?

A. Unfiltered User policyB. Unfiltered Computer policyC. User policy filtered by worker groupD. Computer policy filtered by worker group


Explanation/Reference:By default, XenApp provides Unfiltered policies for Computer and User policy settings. The settings added tothis policy apply to all connections.

http://support.citrix.com/proddocs/topic/xenapp6-w2k8-admin/ps-policies-applying.html

QUESTION 4Scenario: A Citrix administrator manages a XenApp farm and applications are delivered through one Webinterface. The administrator is required to apply a policy to all users accessing the XenApp farm through theWeb Interface.

The administrator should filter the required User policy by ________ .

A. UserB. GroupC. Client NameD. Worker Group


Explanation/Reference:Since the policy needs to be applied to all users, it should be applied to the Domain Users Group, since bydefault every user will belong to that group. You could also put every user in an OU, but for this question OU isnot once of the choices.

You can filter user policies by:

QUESTION 5Scenario: A XenApp administrator needs to publish an application that will be streamed to traveling users sothey launch the application when they are NOT connected to the network. The administrator also needs toprovide the published application over an ICA connection. The user devices have been equipped with theappropriate plug-ins.

Which setting should the administrator choose when publishing the application?

A. Streamed to clientB. Installed applicationC. Accessed from a serverD. Streamed if possible, otherwise accessed from a server


Explanation/Reference:The application has to be streamed to be available offline on the client. Because of the ICA Connectionrequirement, it also has to be available on the server.

http://support.citrix.com/proddocs/topic/xenapp5fp-w2k3/ps-stream-apps-config-offline-access.html

QUESTION 6Scenario: A company has published a CRM application to the Sales staff. The Sale staff consists of peoplefrom different countries, and some of the staff uses a localized version of the operating system. Whenlaunching the application the users get the following error.

This application is NOT profiled for operating system language <language>

Which action can an administrator take to resolve this issue when profiling the streaming application?

A. Use a localized version of the software.B. Add a target for the particular operating system language.C. Use the `Select files folders' feature in Advanced Installed to copy localized language file into the package.D. Use the `Edit registry' feature in Advanced Installed to change system locale settings in the registry to match

the settings needed.


Explanation/Reference:To support other operating systems and languages, select the check boxes associated with those you want tosupport. When selecting target operating systems and languages, do not select those languages for which youare going to create separate targets.

http://support.citrix.com/proddocs/topic/xenapp-application-streaming-edocs-v6-0/ps-stream-profile-task-create-profile-yellowtail.html

QUESTION 7Scenario: A XenApp administrator is tasked with delivering a new application to the XenApp farm. Duringtesting, the administrator finds that the application is incompatible with existing applications installed on theXenApp servers. He CANNOT install the application on the servers.

The administrator is in the process of publishing this application. Click the `Exhibit' button to view a screenshotof the Publish Application window.

Which streaming option should the administrator use to publish the application so that iPhone mobile deviceusers can access the application?

Exhibit:

A. Streamed to clientB. Accessed from a server- Streamed to serverC. Accessed from a server- Installed applicationD. Streamed it possible, otherwise accessed from a server


Explanation/Reference:Because you can't install the application on a xenapp server you have to profile it and stream the profile to theclient. Option D is invalid because you don't want it accessed from a server.

QUESTION 8Which steps should an administrator take to publish applications that will be accessed through Web Interfaceand presented in different folders?

A. Publish the applications as Content instead of Applications.B. Create a folder under the Application node and put the specific application in the folder.C. In the application properties, in the location section, change the working directory to match the folder name.D. In the application properties, in the Shortcut presentation section, fill in a name for the Client application

folder.


Explanation/Reference:Once of the biggest misconceptions people have is that the folder in Appcenter is what users will see. No! Tohave users see a folder you need to specify it here. The folder in appcenter is only for administration it has noeffect on publishing.

QUESTION 9Scenario: A Citrix administrator manages a mixed environment consisting of desktops, XenApp andXenDesktop. Management desires that:

- login times be decreased- user profiles are stored in a centralized location- user changes be saved- user changes be made available to user sessions accessed from any desktop, XenApp server or XenDesktopconnection

Based on these requirements, which type of profile should the administrator implement?

A. LocalB. RoamingC. MandatoryD. Citrix Profile Management


Explanation/Reference:Mandatory profiles do not allow user changes to be saved, so option C is incorrect

Local does not allow a centralized location, so option A is incorrect

Mandatory profiles are not accessible on desktop, xenapp, and xendesktop, and Mandatory profiles are veryslow on login time, so answer C is incorrect

Only citrix profile management fit all options

http://support.citrix.com/servlet/KbServlet/download/19059-102-665944/ProfileMgtCrossPlatformFAQ.pdf

"The short answer is yes. Profile management can apply a profile based on the local desktop, XenApp, or XenDesktop, or any combination or multiples of these."

QUESTION 10Scenario: An administrator receives word that the IT Manager wants the Domain Admin group to have rightswithin the XenApp farm to help support the infrastructure. The administrator agrees but wants to restrict themfrom publishing applications.

In which two ways could the administrator set these permissions? (Choose two.)

A. Map the Domain Admin's Active Directory group to a Custom Administrator's role in the AppCenter andremove the Publish Application.

B. Add Each Domain Admin's Active Directory account to a Full Administrator's role in the AppCenter andremove the Publish Application.

C. Map the Domain Admin's Active Directory group to a Full Administrator's role in the AppCenter and uncheckremove the entire Publish Application.

D. Create a Custom Administrators group in Active Directory, map that to a Custom Administrator's role in theAppCenter remove the Publish Application.

Correct Answer: ADSection: (none)Explanation

Explanation/Reference:You can only give custom permission by adding a custom citrix administrator. Full administration does NOT

allow you to customize permissions

QUESTION 11Scenario: An administrator has published Microsoft Excel on two identical servers and has placed those serversin a worker group. There are 150 users in the environment, and each server must be allowed to accept all 150-user sessions for failover purposes. All users start work at 09:00 in the morning. The administrator also wantsto prevent the servers from failing due to excessive connection attempts during this logon time.

What can the administrator do to ensure that the server farm can meet these requirements?

A. Assign the default load evaluator to the worker group.B. Assign the advanced load evaluator to the worker group.C. Create a load balancing policy and assign it to the worker group.D. Create a custom load evaluator and assign it to the worker group.


Explanation/Reference:Default and custom load evaluator won't look at application load. Created a custom load evaulator withapplication user load checked, and type in 150 as shown below. Apply it to the worker group.

This rule allows your load evaluator to calculate a load based on the number of users accessing a specificpublished application on the attached server.

When the number of users accessing the published application is less than or equal to the threshold valueindicated here, Load Manager reports a load percentage based on the threshold value.

The valid range for this rule is 1 to 10000.

QUESTION 12Scenario: A server farm consists of dual and single processor servers. The administrator wants to ensure thatthe dual-processor servers receive more sessions than the single-processor servers. In addition theadministrator wants to ensure that no server receives more than 100 user sessions.

In order to meet these requirements, the administrator must assign the__________. (Choose the correct optionto complete the sentence.)

A. custom load evaluator rule to all servers.B. advanced load evaluator rule to an serversC. custom load evaluator role to all dual processor serversD. advanced load evaluator rule to an dual-processor servers


Explanation/Reference:Both default and advanced load evaluators limit to 100 users, so that part is already taken care of.

Only the advanced load evaluator limits the cpu load to 90%. This means when the CPU load is over 90% it willreport the server as full, so I would think you would apply the advanced load evaluator to the single coreprocessors, because you want more sessions on the dual cores, however that isnt an option.

Leaving the original answer as D, however it should be "advanced load evaluator applied to single-processorservers"

QUESTION 13Scenario: An administrator wants users in their two regions to utilize the XenApp servers in their own region toget the best performance from their applications but automatically fail over to the alternate region. Theadministrator creates an Active Directory group for each region.

The administrator should create___________ and___________ (Choose the correct option to complete thesentence.)

A. one worker group, one load balancing policyB. two worker groups, one load balancing policyC. one worker group, two load balancing policiesD. two worker groups, two load balancing policies


Explanation/Reference:Worker groups link to tn OU. Since there are 2 AD groups, you would link each AD group to an OU, and linkeach OU to a worker group. Then create a load balencing policy listing both worker groups with quality priority. This way if one worker group goes down, it fails over to the second one.

Exam C

QUESTION 1Scenario: An administrator has a server farm with five servers. The administrator wants to limit the number ofMicrosoft Excel published application sessions that can be run in the server farm.

Which two steps could the administrator take to meet this requirement? (Choose two)

A. Configure the Load Throttling rule.B. Configure the Server User Load ruleC. Configure the Application User Load ruleD. Assign a load evaluator to the five servers.E. Assign a load evaluator to the published application

Correct Answer: CESection: (none)Explanation

Explanation/Reference:In previous versions of XenApp you could apply a load evaluator to a server - no more! You can only apply aload evaluator to 1) published application 2) worker group (by creating a policy). Therefore option D isincorrect.

http://support.citrix.com/proddocs/topic/xenapp65-admin/lm-using-attach-loadval-all.html

Assigning Load Evaluators to Servers and Applications

Updated: 2011-08-04

To participate in load management, each server or published application must have a load evaluator assignedto it. Each server or published application can have only one load evaluator attached.

To assign a load evaluator to a XenApp server, configure the Load Evaluator Name policy setting and filter thepolicy by worker group. You can assign load evaluators that are available in any XenApp farm. The rules andtheir settings determine how the load of a particular server or published application is managed.

For example, if you have a published application that uses a significant percentage of a server’s memory andprocessing capabilities, you can add the Load Evaluator Name setting to a policy, specify the Advanced loadevaluator, and filter the policy by the worker group that contains all the XenApp servers hosting the application.XenApp then distributes the available memory and processor demand across the load-managed servers.

When you assign a load evaluator through Citrix policies, XenApp does not validate the load evaluator namewhen the policy is applied to user sessions. Therefore, if the load evaluator is later renamed or deleted, the loadcannot be calculated. Instead, XenApp logs an error to the Event Log and the affected servers report a loadindex of 10,000 (full load). Additionally, the Usage by Server tab in the middle pane of the AppCenter does notindicate the load evaluator is assigned. To ensure the policy references the correct load evaluator name, modifythe Load Evaluator Name policy setting and select the correct load evaluator name from the list of availableload evaluators.

If the policy containing the Load Evaluator Name setting is deleted, and no other policy applied to the serverspecifies an alternate load evaluator, XenApp uses the Default load evaluator instead.To assign a load evaluator to a server

Create a new Computer policy or select an existing Computer policy you want to modify. Depending on theconsole you use to manage Citrix policies: From the AppCenter, select the Policies node and then select the Computer tab. From the Group Policy Management Editor, select Computer Configuration > Policies > Citrix Policies. From the settings list, locate the Load evaluator name policy setting and click Add. Select a load evaluator from the drop-down list and then click OK.

Add the Worker Group filter to the policy and specify the worker group containing the servers to which youwant to assign the load evaluator.

To assign a load evaluator to a published application

From the AppCenter, select the Applications node in the left pane. Select the published application to which you want to attach a load evaluator. From the Actions pane, select Other Tasks > Attach application to load evaluator. On the Assign Load Evaluator dialog box, select the load evaluator to attach.

QUESTION 2Scenario: A server farm has five servers which are members of the FARM worker group. Multiple applicationsare published on the servers for use by over 100 employees. One of the applications has only 10 licenses.

What could the administrator do to allow only 10 employees to use that specific application at any given time?

A. Set the concurrent logon limit to 10.B. Apply the limit user sessions policy using a filter.C. Assign a load evaluator to the published application.D. Apply the connection access control policy using a filter.


Explanation/Reference:Option A is invalid because it would affect ALL published applications, the question is very specific to 1application.

Option B would apply to ALL users because they all belong to the same worker group

Option C is correct is it only applies to the published application

QUESTION 3Scenario: A server farm has 12 servers in the FARM worker group with more than 1,000 users and 20published applications. Two of the published applications perform excessive CPU context switches.

What can the administrator do to ensure that the resource-intensive applications will run optimally in the serverfarm?

A. Assign a load evaluator to the FARM worker group.B. Assign a load evaluator to both resource-intensive applications.C. Apply the multi-Steam policy to both resource-intensive applications.D. Apply the session importance policy to both resource-intensive applications


Explanation/Reference:http://support.citrix.com/proddocs/topic/xenapp6-w2k8-admin/ps-pub-prop-limits.html

If Preferential Load Balancing is available in your XenApp edition, this setting (along with the sessionimportance policy setting) determines the Resource Allotment associated with the session. The higher the

Resource Allotment of the session, the higher the percentage of CPU cycles allotted to it.

In the Application Importance list box, set the priority that is used with the Session Importance setting todetermine the level of service for the session in the XenApp farm: High, Normal, and Low.

http://support.citrix.com/proddocs/topic/xenapp6-w2k8-admin/ps-resource-allocation.html

QUESTION 4Scenario: An administrator plans to add printer drivers to the auto-replication list in a XenApp 6.5 environment.The administrator needs to ensure that a specific vendor printer driver is available on all servers in the farmincluding any new servers that are added at a later date.

How must the administrator add printer drivers to the auto-replication list?

A. Through a Citrix policyB. With a PowerShell cmdletC. With the PrintCfg.exe toolD. In a per-server registry setting



Auto-Replication List

Run the following cmdlet to add a print driver to the auto-replication list. Type Add-XAAutoReplicatedPrinterDriver–DriverName “<name of driver>” –SourceServerName XASource, where <nameof driver> is the exact name of the print driver and XASource is the source server and press Enter. The output should be returned confirming the driver name, source server, and that we do not wish tooverwrite the driver if it exists (the default). This is the same output we receive when running the Get-XAAutoReplicatedPrinterDriver cmdlet. After waiting a moment, type Get-XAPrinterDriver –ServerName XADest, where XADest is the name of aXenApp server that did not originally contain the print driver that was just added to the replication list. If you should choose to remove a print driver from the auto-replication list, type Remove-XAAutoReplicatedPrinterDriver –DriverName “<name of driver>” –ServerName XASource, where <name of

driver> is the exact name of the print driver and XASource is a source server.

QUESTION 5Scenario: A company's Senior Citrix Administrator requested that an administrator reconfigure the printingpolicies in a test XenApp 6.5 farm. The Citrix Universal Printer Driver will be used exclusively and the number ofauto-created printers on the server should be kept to a minimum to conserve resources.

Which two policies should the administrator configure to meet these requirements?

(Choose two.)

A. Disable the client printer redirection policy.B. Enable the policy for the generic universal printer.C. Enable the policy for the printing preview preference.D. Configure the auto-create client printers policy so that client printers are NOT auto-created.E. Configure the printer driver mapping and compatibility policy to map all drivers to the Citrix Universal Printer

Driver.

Correct Answer: DESection: (none)Explanation

Explanation/Reference:"exclusively" = E

"minimum to conserve resources" = D

QUESTION 6Which two Citrix printing tools can assist a XenApp administrator when working with printer drivers? (Choosetwo)

A. Print MigratorB. Stress PrintersC. Print DetectiveD. The Citrix Printing Tool

Correct Answer: BDSection: (none)Explanation

Explanation/Reference:A and C do not troubleshoot a printer driver

Print Migrator (Windows tool)Print Migrator provides complete backup, restore and migration operations for Windows NT-based operatingsystems from Windows NT 4 to Windows 2003.

Stress Printer Tool This tool can be used to simulate multiple sessions autocreating printers using the same printer driver.

Citrix Printing ToolCitrix Printing Tool 3.1 helps configuring and troubleshooting the Citrix Printing subsystem on XenApp, XenAppOnline Plugin, and XenDesktop.


Print Detective:Print Detective is an information gathering utility that can be used for troubleshooting problems related to printdrivers. It enumerates all printer drivers from the specified Windows machine, including driver specificinformation. It can also be used to delete specified print drivers. It allows for log file capabilities and provides acommand-line interface as well.

QUESTION 7Scenario: For users at remote offices, network printers are defined on their workstations. A print server islocated in each remote office. The WAN link speed to the datacenter varies and the administrator would like toensure the best possible printing performance for these XenApp users.

Which step should the administrator take to address the group of users with minimal required effort?

A. Enable the session printers policy.B. Disable the direct connections to print servers policy.C. Reconfigure the network printers as local printers on the workstations.D. Ensure that the vendor printer driver is installed on all XenApp servers in the farm.


Explanation/Reference:Option A is invalid because the question already says the "network printers are defined on their workstations"

Option C is invalud because it says "minimal required effort"

Opton D is invalud because there's no problem with the drivers, the problem is with bandwidth.

Option B is correct.

By default, XenApp routes jobs to network printers from the application server directly to the print server (alongthe network printing pathway).

Note: Print jobs sent over the network printing pathway are not compressed. When routing printing jobs acrossa network with limited bandwidth, Citrix recommends routing jobs through the client device so that the ICAprotocol compresses the jobs. To do so, disable the Citrix policy setting Direct connection to print servers.

http://forums.citrix.com/thread.jspa?threadID=288722

QUESTION 8An administrator would need to add multiple farms to a Web Interface configuration to ______. (Choose thecorrect two options to complete the sentence.)

A. protect against IMA failureB. load balance the XML ServiceC. consolidate applications from multiple farmsD. increase the performance of application enumerationE. provide a seamless migration path across farm upgrades

Correct Answer: CESection: (none)Explanation

Explanation/Reference:

QUESTION 9Scenario: An administrator has configured three Web Interface sites. The sites are configured to fail over toanother site if a site failure occurs. After a failure occurs, the failing site is NOT available for connections forone hour. The administrator wants to lessen the amount of time that the failing site is unavailable.

What can an administrator do to lessen the amount of time the site is unavailable?

A. Adjust the `socket timeout' setting.B. Adjust the `bypass any failed server' setting.C. Configure the `disconnected session timer' setting.D. Configure Health Monitoring and Recovery to restart the server upon failure.



QUESTION 10A XenApp administrator has been tasked with providing two factor authentication to a Web Interface server.

Which three types of two-factor authentication are supported by the Citrix Web Interface server by default?(Choose three.)

A. RadiusB. AuthenexC. SafewordD. SecureStarE. RSA Secure ID

Correct Answer: ACESection: (none)Explanation

Explanation/Reference:http://support.citrix.com/proddocs/topic/web-interface-gransden/wi-configure-two-factor-authentication-gransden.html

QUESTION 11Scenario: Remote users require access to published applications from mobile devices that do NOT use aWindows operating system. To support these users, the administrator has installed and configured an AccessGateway that will secure traffic for the remote users.

In order to allow the remote users to access resources from the Web Interface, which type of site should beconfigured to integrate with the Access Gateway?

A. XenApp Web siteB. XenApp Services siteC. XenApp Services with dual-factor authenticationD. XenApp Services site with SmartCard Pass-Through



You create a services site with TLS/SSL so options C and D are invalid, and A is invalid because you are notcreating a website.

QUESTION 12The IT Directory has approved the use of Apple iPad to access the corporate customer database system whenthe devices are connected to the local wireless network.

Which type of Web Interfae site must be configured to allow iPad users to access the customer databasesystem published on the XenApp servers?

A. XenApp Web siteB. XenApp Services siteC. XenApp Services with dual-factor authentication onlyD. XenApp Services site with Pass-Through authentication only



QUESTION 13Scenario: Printing has been configured in a single-server farm. Recently, the help desk has received calls fromusers starting that they are unable to see their printers. Upon logging into the server, the administrator notices

that some auto-created printers are present.

Which three troubleshooting steps should the administrator perform? (Choose three.)

A. Confirm the resultant set of Citrix policies.B. Check the event logs on the XenApp servers.C. Check the event logs on the client workstations.D. Restart the Print Spooler on the XenApp servers.E. Verify that the Citrix Print Manager Server is running.

Correct Answer: ABCSection: (none)Explanation

Explanation/Reference:Since the issue happened "recently" it's likely a policy is causing the problem. Since the admin can see theprinters restarting the spooler service or verifying the print manager service is running wouldn't accomplishanything. Since a policy is causing the problem there should be an error in event viewer on the client and/orserver

QUESTION 14Scenario: An entire Shift of workers arrives at the office at 09:00 AM. Two thousand users turn on their thinclient terminals and launch a line of business application within a ten-minute timeframe. The resultant traffic isso intense that it takes 15-20 minutes until everybody is able to start working.

How can the administrator prevent this issue from affecting the user experience?

A. Implement a NetScaler load balancer to distribute the XML trafficB. Configure a Pre-lunch application to be started for users before they arrive.C. Upgrade the XenApp farm database server to a cluster with real time replication.D. Configure additional zone data collectors to manage the numerous concurrent logins.


Explanation/Reference:A is incorrect because the problem is not load balencing, it's people have to wait for their session to start

C and D won't do anything

B is correct because pre-launch causes the citrix session to be started BEFORE users access an application. This greatly speeds up the wait time.

Exam D

QUESTION 1Scenario: Users complain that first thing in the morning they receive errors when trying to launch theirapplication and have to re-try many times. At other times of the day, there are NO issues. What could becausing the morning issue?

A. A load throttling load evaluator is limiting the number of concurrent logons.B. A scheduling to load evaluator is restricting the maximum server load at this time.C. A server load evaluator is limiting the number of concurrent users in the farm.D. An application user load evaluator is limiting the maximum number of users allowed to run the application.


Explanation/Reference:Since this only happens during the busiest time of the day there's probably restrictions on max concurrentlogons

QUESTION 2Scenario: An administrator is unable to start the IMA Service on a single XenApp server. The administratorsuspects another administrator may have changed the contents of the file that holds the connectivityinformation for the server to the data store server.

Which file should the administrator check to verify the service connectivity information?

A. <install drive>:Program Files\Citrix\Independent Management Architecture\MF20.dsnB. <install drive>:Program Files\Citrix\Independent Management Architecture\MF20.mdbC. <install drive>:Program Files(x86)\Citrix\Independent Management Architecture\MF20.dsnD. <install drive>:Program Files(x86)\Citrix\Independent Management Architecture\MF20.mdb



Since you can only install XenApp 6.5 on Server 2008 r2 x64 the location is C:\Program Files (x86)\Citrix\Independent Management Architecture\MF20.dsn

QUESTION 3Scenario: An administrator supports a XenApp farm consisting of 30 servers which should be fitted with thesame hardware. Users are connecting to the servers using a published desktop. Some users complain thatapplications sometimes become slow and unresponsive. Users are spread evenly across all servers. Theadministrator looks in the AppCenter and discovers that the complaining users are all on the same five servers.After examining the five servers, the administrator discovers that they all are memory swapping.

Which next step should the administrator take to troubleshoot this issue?

A. Use Process Monitor to investigate file usage.B. Check the servers for hardware discrepancies.C. Create a Computer policy that enables Memory Optimization.D. Use Performance Monitor to investigate queue length on disc.


Explanation/Reference:"memory swapping" means its using the page file, pagefile.sys. This means they are low on memory (RAM). Since all 30 servers have identical hardware, it's not an issue of lack of memory. Since a desktop is beingpublished and not an application, I think they want answer D to see how bad the queue is. The answer couldalso be A, as answer A would tell you possibly what programs are leaking memory.

QUESTION 4Scenario: All users are unable to launch applications from the Web Interface. They receive the following error:

An error occurred while making the requested connection.

Which action should the administrator take next to troubleshoot the issue? (select best 2)

A. Restart the XenApp serversB. Restart the client machinesC. Restart the Web Interface serverD. Review the error logs on the web serverE. Review the error logs on the client machinesF. Review the error logs on the XenApp servers

Correct Answer: CDSection: (none)Explanation


I think "review the error logs on the web server" and "review logs on the xenapp servers" would be a betteranswer, but leaving the original answer

QUESTION 5Scenario: Users are receiving the error shown in the attached exhibit when connecting to Notepad on XenApp.The administrator runs the QUERY FARM command on the server and receives results in the second attachedexhibit.

Which configuration component is causing the high application load?

A. An Active Directory group policy

B. A load balancing preference policyC. A load evaluator applied to the serverD. A load evaluator applied to the application


Explanation/Reference:This first exhibit should look something like this:

A server load of 20000 means the server is full and will not accept any new connections, and you will see theerror in exhibit 2. This is a very common error. Since this is a server error caused by high load, changing theload evaluator could lower it so the server is responsive again.

If you wanted to see the application load you would run qfarm /app, as shown below. This would show you if itsjust a problem with notepad or a problem with the server


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