city of ashland
DESCRIPTION
Proposal for website services May 15, 2014. City of Ashland. As a nonprofit, our primary mission is to help communities connect and thrive. We share pride in your community. - PowerPoint PPT PresentationTRANSCRIPT
CITY OF ASHLAND
City of Ashland
Proposal for website services
May 15, 2014
CITY OF ASHLAND
As a nonprofit, our primary mission is to help communities connect and thrive.
CITY OF ASHLAND
We share pride in your community.
You can see people and groups connecting in different ways and with new expectations. They rely on new technology to connect with each other and the world around them.
Your job is to keep them well connected to each other and to your organization.
Our job is to help you do that.
CITY OF ASHLAND
685 Communities
18 States
620,000 students, 1.5 million families, hospital clients and community residents
We’re proud to help connect…
CITY OF ASHLAND
93% CUSTOMER RETENTION
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CITY OF ASHLAND
Client Testimonials
CITY OF ASHLAND
City of Wahoo, NE
Melissa Harrell, City Admin/Clerk/[email protected]
www.wahoo.ne.us
References
Barton County, KS
Richard Boeckman, County [email protected]
www.bartoncounty.org
Village of Fairmont, NE
Wanda Marget, Website [email protected]
www.fairmont-nebraska.org
Ashland-Greenwood Public Schools
Matt Flynn, Technology [email protected]
http://news.agps.org/
CITY OF ASHLAND
Key Features: Intuitive CMS
• Easy Edit allows editing directly on the web page• Intuitive activity calendar with ability to import to personal calendars• Easy image upload
• Upload an image from any device and SOCS will resize it for the web
• Video service• Upload and archive videos that can be accessed by any editor
CITY OF ASHLAND
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Key Features: Multiple Content Editors
• Unlimited content contributors• Define roles and access per user type• Get your staff and community excited
to be involved in your communications
• Delayed and scheduled content publishing• Capability for approval before an article goes live
CITY OF ASHLAND
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Key Features: Secure Environment
• Secure Hosting• Redundant load-based servers• Redundant state-of-the-art firewalls
• Security protection for private file and document viewing• Ability to have multiple, private sections and calendars• Automated and unlimited content archiving• In the past three years, SOCS is proud to report less than 3 hours
of unscheduled downtime
CITY OF ASHLAND
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Key Features: Best In Class Support
• Live knowledgeable and courteous phone support• Every SOCS user is welcome to contact support • We do not condescend – no question is silly, knowledge is power!
• 24 hour access to online support and reporting system• Assistance with visitor traffic reporting
CITY OF ASHLAND
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Key Features: Tools to Connect with Students and Parents
• Staff pages• Multiple template designs and intuitive content editing
• Text and email notifier• Send announcements and emergency messages to subscribers• Unlimited number of texts to unlimited number of recipients
• Survey and poll capability with reporting
CITY OF ASHLAND
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Additional Standard Features
• Template-based language translation• User can switch between dozens of languages
• Mobile and tablet friendly• Responsive web design adapts to fit any size device• No Apple or Android app necessary!
• Public feedback capability• Ability to allow for comments
CITY OF ASHLAND
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Flexible Design
• Options to customize each template design for your needs
• Latest template uses modern, grid-based configuration of content
• Design team will partner with you to guide you through set up as part of each contract
CITY OF ASHLAND
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More Unique SOCS Perks
• Enhancements• Mutual exchange of ideas and requests from clients drive our enhancements• SOCS is evergreen – each enhancement is offered to our clients automatically and at
no cost
• Template headers can rotate up to 30 various graphics, with a different set of headers for each section – many possibilities!
• Private sections are available• We’re social media savvy – multiple Twitter and Facebook feeds
can be embedded throughout your website• Feedback allows for interactive exchange with your community
CITY OF ASHLAND
IS A GREAT FIT FOR THE CITY OF ASHLAND
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CITY OF ASHLAND
We have a culture of support and service• All of our partners receive the dedicated
support they need to thrive within their community.
• Our major upgrades are derived from client requests for specific design updates, new features and even adjustments to the CMS.
• We are here to serve you and accommodate your individual needs to help you find success. Any user question, big or small, is welcome and encouraged.
CITY OF ASHLAND
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Summary
• Our purpose, as a nonprofit, is helping you connect to your thriving community
• Our culture of support and service is evidenced in our 93% client retention rate
• We have advanced features and an earnest focus on continuous improvement and enhancements
• We are happy to customize our designs and features to meet the varied needs of our larger clients
CITY OF ASHLAND
Thank you for giving SOCS the opportunity to partner with the City of Ashland, as you continue to grow and nurture residents
within your thriving community.
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