city of belleuve sharepoint as ecm platform with gimmal compliance

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Building our ECM Platform with SharePoint City of Bellevue, Washington Kyle Stannert - Assistant Director / Public Records Manager City Clerk’s Office

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Demonstration of how the City of Bellevue implemented SharePoint 2010 with Gimmal Compliance Suite as an enterprise content management solution. Slides show some of the policy issues addressed prior to technical implementation, and how information is managed through its lifecycle.

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Page 1: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

Building our ECM Platform with SharePointCity of Bellevue, Washington

Kyle Stannert - Assistant Director / Public Records ManagerCity Clerk’s Office

Page 2: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

SharePoint as our ECM Platform

SharePoint as ECM includes standards for:

• Department Communication Sites

• Team Collaboration Sites• Project Collaboration Sites• Content Management

Red

eplo

ymen

t o

f Sh

areP

oin

t –

Too

ls

Page 3: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

Polic

ies

and

Sta

nd

ard

izat

ion

–R

ule

sSharePoint as our ECM Platform

Sample ECM Core Team Decision Framework – Planning Stage

Page 4: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

SharePoint as our ECM PlatformM

ain

tain

ing

the

Too

ls a

nd

Ru

les

-G

ove

rnan

ce

Page 5: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

User Saves Item in SharePoint

Required Metadata Confirmed

Final?

Sent to SharePoint

Records Center / Gimmal

Compliance Suite

ECM Staff Quality Control

Yes Disposition

Annual Usage Audit

No

SharePoint as ECM PlatformM

anag

ing

Rec

ord

s in

Sh

areP

oin

t -Li

fecy

cle

Page 6: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

User Saves Item in SharePoint

Required Metadata Confirmed

Final?

Sent to SharePoint

Records Center / Gimmal

Compliance Suite

ECM Staff Quality Control

Yes Disposition

Annual Usage Audit

No

SharePoint as ECM PlatformM

anag

ing

Rec

ord

s in

Sh

areP

oin

t -Li

fecy

cle

Page 7: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

User Saves Item in SharePoint

Required Metadata Confirmed

Final?

Sent to SharePoint

Records Center / Gimmal

Compliance Suite

ECM Staff Quality Control

Yes Disposition

Annual Usage Audit

No

SharePoint as ECM PlatformM

anag

ing

Rec

ord

s in

Sh

areP

oin

t -Li

fecy

cle

Page 8: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

User Saves Item in SharePoint

Required Metadata Confirmed

Final?

Sent to SharePoint

Records Center / Gimmal

Compliance Suite

ECM Staff Quality Control

Yes Disposition

Annual Usage Audit

No

SharePoint as ECM PlatformM

anag

ing

Rec

ord

s in

Sh

areP

oin

t -Li

fecy

cle

Required Metadata Confirmed

Document NameDocument Title

Author

Page 9: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

User Saves Item in SharePoint

Required Metadata Confirmed

Final?

Sent to SharePoint

Records Center / Gimmal

Compliance Suite

ECM Staff Quality Control

Yes Disposition

Annual Usage Audit

No

SharePoint as ECM PlatformM

anag

ing

Rec

ord

s in

Sh

areP

oin

t -Li

fecy

cle

Required Metadata Confirmed

Document NameDocument Title

Author

Page 10: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

User Saves Item in SharePoint

Required Metadata Confirmed

Final?

Sent to SharePoint

Records Center / Gimmal

Compliance Suite

ECM Staff Quality Control

Yes Disposition

Annual Usage Audit

No

SharePoint as ECM PlatformM

anag

ing

Rec

ord

s in

Sh

areP

oin

t -Li

fecy

cle

Required Metadata Confirmed

Document NameDocument Title

Author

Once a file has been sent to the Records Center, the icon in a SP library changes.

If a user clicks on the file to view it, they receive a message with a link to the record.

Page 11: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

User Saves Item in SharePoint

Required Metadata Confirmed

Final?

Sent to SharePoint

Records Center / Gimmal

Compliance Suite

ECM Staff Quality Control

Yes Disposition

Annual Usage Audit

No

SharePoint as ECM PlatformM

anag

ing

Rec

ord

s in

Sh

areP

oin

t -Li

fecy

cle

Required Metadata Confirmed

Document NameDocument Title

Author

Libraries for our Records.

Organized by Function just as our retention

schedule is.

Page 12: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

User Saves Item in SharePoint

Required Metadata Confirmed

Final?

Sent to SharePoint

Records Center / Gimmal

Compliance Suite

ECM Staff Quality Control

Yes Disposition

Annual Usage Audit

No

SharePoint as ECM PlatformM

anag

ing

Rec

ord

s in

Sh

areP

oin

t -Li

fecy

cle

Required Metadata Confirmed

Document NameDocument Title

Author

Page 13: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

User Saves Item in SharePoint

Required Metadata Confirmed

Final?

Sent to SharePoint

Records Center / Gimmal

Compliance Suite

ECM Staff Quality Control

Yes Disposition

Annual Usage Audit

No

SharePoint as ECM PlatformM

anag

ing

Rec

ord

s in

Sh

areP

oin

t -Li

fecy

cle

Required Metadata Confirmed

Document NameDocument Title

Author

Page 14: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

User Saves Item in SharePoint

Required Metadata Confirmed

Final?

Sent to SharePoint

Records Center / Gimmal

Compliance Suite

ECM Staff Quality Control

Yes Disposition

Annual Usage Audit

No

SharePoint as ECM PlatformM

anag

ing

Rec

ord

s in

Sh

areP

oin

t -Li

fecy

cle

Required Metadata Confirmed

Document NameDocument Title

Author

Page 15: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

User Saves Item in SharePoint

Required Metadata Confirmed

Final?

Sent to SharePoint

Records Center / Gimmal

Compliance Suite

ECM Staff Quality Control

Yes Disposition

Annual Usage Audit

No

SharePoint as ECM PlatformM

anag

ing

Rec

ord

s in

Sh

areP

oin

t -Li

fecy

cle

Required Metadata Confirmed

Document NameDocument Title

Author

Page 16: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

• One system to support: streamlined approach for ECM Team

• End users embracing SharePoint as the centralized document and records repository for unstructured content

• Improved search and access for staff, and improved process for compliance holds (litigation & public records requests)

• Consistent application of records retention policy across multiple platforms and formats (email, physical records, ECM content)

• Reduced operating costs.

ECM Program Benefits

Page 17: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Our ECM Platform with SharePoint and Gimmal

ECM Strategy – Why SharePoint?

Estimated to achieve savings of $2M over 10 years

Oracle ECM Approach (2004-12) SharePoint ECM Approach (2013 ->)• Multiple components implemented between 2007 – 2012• 2012 budgeted components include:

Records Retention Module Integration with SharePoint

• Vendor approach will require investment in new Oracle hardware and contracted support of $50k+ / year by 2015

• Originally released as a collaborative tool with no ECM capability

• Now emerging as an ECM solution with some remaining functionality gaps

• Better fits within existing IT Infrastructure (Microsoft Office and associated systems and hardware)

Implementation PlanUse of SharePoint with Gimmal Compliance Suite moves the City’s management of electronic public records forward by:• Beginning shift to using SharePoint as the official ECM Repository• Implementing Gimmal Compliance Suite to fill known gaps in the SharePoint solution and provide records retention

functionality to enable compliance with state law • Providing consultant assistance to ensure baseline system is set up correctly

Page 18: City of Belleuve SharePoint as ECM Platform with Gimmal Compliance

City of Bellevue – Building our ECM Platform with SharePoint

Thank You!

Kyle StannertPublic Records Manager / Assistant Director

City of Bellevue – City Clerk’s Office425-452-6021

[email protected]

@KyleStannert

www.linkedin.com/in/kylestannert