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    CIVIL SOCIETY ANDGOVERNANCE:

    A Contextual andConceptual

    Background

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    Civil Societyencompasses major

    groups, that is farmers, women, the

    scientific and technological community,

    children and youth, indigenous peoples

    and their communities, workers and tradeunions, business and industry, non-

    governmental organizations as well as

    local authorities..

    .

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    Many authors view themain source ofsocial

    capital as residing in therealm ofcivil society

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    Civil society commonlyembraces a diversity of

    spaces, actors andinstitutional forms, varying in

    their degree of formality,

    autonomy and power.

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    A deeply rooted network oforganizations and institutions th

    at mediate between the citizen a

    nd the State: the connective tissue of a democratic culture.

    ALSO KNOWN AS THE THIRD SECTOR

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    Civil societys three

    (3)main functions:

    (a) Promoting voluntarism,(b) building social capital,(c) creating an enabling

    environment for policyinput.

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    Voluntarism is a

    key aspect ofcivil society.

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    Robin Guthrie (1994) defines Civil

    Society as:It is what citizens do together in their ownright at the bidding of no higher authority, forthe common good, and apart, generally

    speaking, from direct party political affiliationor alignment.

    The civil society is not concerned primarily

    with power, although it may be rangedagainst the excessive concentration or abuseof power in any quarter.

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    Civil societies are often populated

    by organizations such as registeredcharities, development non-

    governmental organizations,

    community groups, women'sorganizations, faith-based

    organizations, professional

    associations, trades unions, self-help groups, social movements,

    business associations, coalitions

    and advocacy groups.

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    Examples of civil society institutions:non-governmental organizations (NGOs)private voluntary organizations (PVOs)

    peoples' organizationscommunity-based organizationscivic clubstrade unionsgender, cultural, and religious groupscharitiessocial and sports clubscooperativesenvironmental groupsprofessional associationsacademiapolicy institutionsconsumers/consumer organizationsthe mediacitizens' militiaorganized religion

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    Such organizations are seen as servingseveral essential functions:Providing a means for expressing and activelyaddressing the varied and complex needs of societyMotivating individuals to act as citizens in all aspects of

    society rather than bowing to or depending on state

    power and beneficencePromoting pluralism and diversity in society, such as

    protecting and strengthening cultural, ethnic, religious,

    linguistic and other identitiesCreating an alternative to centralized state agencies for

    providing services with greater independence andflexibilityEstablishing the mechanisms by which governments

    and the market can be held accountable by the public

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    The majority of theseorganizations are referred to as

    non-governmental organizations

    (NGOs) for the purpose of definingthe primary operational target

    group

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    As catalysts forachieving local and

    global sustainable

    development

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    Promoting the triplebottom-line

    Economic viability

    Social equityEnvironmental integrity

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    THE CHALLENGES

    Globalisation,

    which re-shapes patterns of global poverty, accentuates inequalities, and promot

    es new levels of insecurity in the world.

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    The reform of internationalco-operationto deal with these

    developments, moving away fromforeign aid to embrace a broaderfocus on rules, standards and

    interventions to protect the mostvulnerable.

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    Complex political

    emergencies",which are characteristic of the post-Cold War d

    isorder as state authority erodesand people take refuge in ethnicity and religion.

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    NEEDED:

    new forms of

    solidarity - or new"social contracts"

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    Between citizens ofdifferent polities and ne

    w structures ofauthority at different lev

    els of the world system

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    New relationships

    -

    expressed through partnerships, alliances and other for

    ms of collaboration

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    BECAUSE:

    Nation-states and their

    governments cannot

    manage development and

    reforms on their own

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    Social capitalis generally

    referred to as the set of trust,institutions, social norms, social

    networks, and organizations thatshape the interactions of actorswithin a society and are an asset for

    the individual and collectiveproduction of well-being.

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    At the macro level, social

    capital can affect the

    economic performance and

    the processes of economicgrowth and development.

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    Social capitalis a socio-economic concept with a variety

    of inter-related definitions, basedon the value of social networks.

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    In The Forms of Capital(1986)

    Pierre Bourdieu defines socialcapital as "the aggregate of theactual or potential resources

    which are linked to possessionof a durable network of more or

    less institutionalizedrelationships of mutualacquaintance and recognition."

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    Social capital "refers to the

    collective value of all'social networks' and the

    inclinations that arise fromthese networks to do

    things for each other,"according to Robert

    Putnam

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    Francis Fukuyama described

    "Social capital simply as theexistence of a certain set of

    informal values or norms

    shared among members of a

    group that permit cooperation

    among them."

    TYPES OF SOCIAL

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    TYPES OF SOCIALCAPITAL

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    BRIDGINGIt is inclusive and cutsacross such social

    boundaries as thoseconstituted by

    language, race,ethnicity or religion.

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    BONDING

    exclusive and primarilyassociated with strong

    enforceable ruleswithin a group whereindividuals know each

    other, but allow for adifferent standard when

    dealing with outsiders

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    BINDINGwhich we see asbringing people

    together, for example,into inter-ethnic or

    trans-religiousorganizations withoutbecoming bridging in

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    BLINDINGIt arises in modern societieswhere exclusivist groupsemerge, not as a result of

    race or ethnicity, but belief in acause, i.e. something thatserves to mobilize individualsinto an organization wheremembership is determined byideological commitment and

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    Social network theory views

    social relationships in terms ofnodes and ties.

    In its most simple form, a

    social network is a map of all

    of the relevant ties between thenodes being studied.

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    Nodes are the individual

    actors within the networks,and ties are the relationships

    between the actors.

    There can be many kinds of

    ties between the nodes.

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    The network can also beused to determine the

    social capital ofindividual actors.

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    These concepts are often

    displayed in a socialnetwork diagram, where

    nodes are the points andties are the lines.

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    The shape of the

    social network helpsdetermine a

    network's usefulness

    to its individuals.

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    Smaller, tighter networks

    can be less useful to theirmembers than networkswith lots of looseconnections (weak ties) toindividuals outside the

    main network.

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    A group of individuals

    with connections toother social worlds is

    likely to have access toa wider range of

    information.

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    It is better for

    individual successto have connections

    to a variety ofnetworks rather

    than manyconnections within

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    More "open" networks, with

    many weak ties and socialconnections, are more likely

    to introduce new ideas andopportunities to their

    members than closed

    networks with many

    redundant ties.

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    In other words, agroup of friendswho only do thingswith each otheralready share thesame knowledge

    and opportunities

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    NGOs, STATE,

    BUSINESS, CIVILSOCIETY

    RELATIONSHIPS

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    3 ROLES

    FOR NGOs

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    NGO IN THE 21ST CENTURY

    NEEDS

    PROBLEMSOPPORTUNITIES

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    NGOs as the:

    Third FORCE

    ALTERNATIVE

    LEADER

    LINK

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    ROLES OF NGOs

    ADVOCACY (Policy)BRIDGE (Network)

    CATALYST (Change agent)DOLE-OUT (Provider)EMPOWERMENT (Equipper)

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    ATTRIBUTES OF NGOs

    RELEVANCERELIABILITY

    RESOURCEFULNESSRESPONSIBILITYRESILIENCERESEARCH-ORIENTEDRELATIONAL

    The voluntary sector can influence main

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    The voluntary sector can influence main-stream development in the following ways(Clark 1991):

    1.encouraging official aid agencies and

    government ministries to adopt

    successful approaches developedwithin the voluntary sector;

    2. educating and sensitizing the public as

    to their rights and entitlements under

    state programs;

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    3. attuning official programs to

    public needs by acting as aconduit for public opinion and

    local experience;

    4. operational collaboration with

    official bodies;

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    5. influencing local development

    policies of national and internationalinstitutions; and

    6. helping government and donorsfashion a more effective

    development strategy through

    strengthening institutions, stafftraining and improving management

    capacity.

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    Second, because of their style of

    work.

    Many NGOs have demonstrated an ability to

    reach poor people, work in inaccessible areas,innovate, or in other ways achieve thingswhich are difficult for official agencies (Tendler1982).

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    Third, many of them represent

    poorer people.

    Many NGOs have close links with poor

    communities. Some are membershiporganizations of poor or vulnerable

    people. Others are skilled at participatory

    approaches (Bratton 1988 and 1990).

    Th NGO tt ib t it d b h

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    The NGO attributes cited above havebecome increasingly important in

    recent years as:

    a. Official aid agencies and many governments

    seek to give greater attention to assistingwomen, the food insecure, indigenous peoples,

    AIDS sufferers/orphans and other vulnerable

    groups, which NGOs are better able to reach

    (Bebbington and Farrington 1992a and 1992b).

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    c. There is a more clearlyrecognized need for pluralism

    and prominent citizens' voices innational development planning.

    NGOs can contribute to this inmany ways including, at thelocal level, by the promotion ofgrassroots mobilization forsocial change (Clark 1991) orparticipatory development

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    d. There is increasing

    realization of the need to"roll back the State" in

    many countries where ithas become over-extended.

    This gives greater

    rominence to the rivate

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    e. The rapid growth in

    numbers of NGOs many highly-specialized or localized whichgives donors a wide choice of

    partners and considerableinfluence over those partnersin many countries.

    This proliferation is highlycountry-specific.

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    A Healthy State-NGO

    Relationship

    Share common objectives

    A degree of financial autonomy ofthe NGO sector is necessary to ensu

    re their independence.

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    Inviting NGO leaders to serve on

    government commissions or by holding public consultations in which grassroots organiz

    ation are able to voice their concern and exp

    erience

    Consultation can be a surprisingly

    productive process and reduce tensions.

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    Genuine partnership between

    NGOs and the government to

    work on a problem facing the

    country or a region... based onmutual respect, acceptance of

    autonomy, independence, and

    pluralism of NGO opinions and

    positions.

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    When both parties see that

    their solutions are not competing alternatives but are comple

    mentary contributions, the possibility for a genuine collaborat

    ion is opened.

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    Official aid agencies are able to influence

    the State-NGO relationship and to enhanc

    e the political will necessary for constructi

    ve engagement.

    NOTE: The health of the State-NGOrelationship (and the features

    determining the quality of that

    relationship) is sector-specific.

    Barriers to a Healthy State

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    Barriers to a Healthy State-

    NGO Relationship

    a.A highly political policy environment.

    NGOs often fall in the opposition campand the government or ruling party maysee itself as the sole legitimate voice of

    the people. The root cause of suchpolitical polarization warrants study.

    b NGOs preference for isolation hence

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    b. NGOs preference for isolation hence

    unwillingness to dialogue with

    government, and poor coordinationwith one another. Some NGOs preferto keep well separated from the government

    orbit to avoid drawing attention, and

    therefore outside control, to their activities.

    c. Jealousy of civil servants towards

    the NGOs' access to resources.

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    d.Pressure on successfulNGOs from major donors

    to receive more funds,leading to a decline in

    performance.

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    e. The NGOs constituency.

    If as frequently is the case it is a narrow

    constituency (such as one kinship group, or

    even just the poorest farmers) the governmentmay consider it too selective since it must

    consider the common good. Similarly, NGOs

    have the "luxury" to pick one or two issueswhich dominate their attention, while

    governments must juggle with a multitude of

    concerns.

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    f. NGOs capacity.

    NGO projects may not be as effective as

    claimed, the professional skill of NGO

    staff, the accountability of NGOs to the

    grassroots, and strategic planning poorly

    developed.

    g. The public sector's capacity.

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    g.The public sector s capacity.

    The government's commitment toimproving services, eradicatingdiscrimination and poverty may be weak;

    there may be a shortage of competent staffespecially at local level; corruption andnepotism may be rife.

    In countries driven by strife there is often alegitimacy issue when much of the countryis not under government control.

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    h. Political jealousy.Governments may not want to foster a healthierNGO sector for fear of bolstering the political

    opposition. How NGOs survive and operate in

    an adverse policy environment is an importantissue for study. In some countries they have

    been crushed, but elsewhere they have thrived

    on controversy.

    i D d f i d

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    i. Dependence on foreign donors.A government might be more suspicious of

    NGOs which are highly dependent on foreignfunds and therefore might impugn theirmotives as "guided by a foreign hand."Conversely, an NGO which derives a

    considerable proportion of its funding fromits members has maximum authenticity.When the NGO sector is dominated byforeign or international NGOs as has been

    documented by Edwards (1991 ) and Hanlon(1990), there can be problems between the government and the NGOs.

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    Fostering an Enabling

    Environment

    How can governments constructa policy environment conduciveto the strengthening of the NGO

    sector?

    This ill depend significantl on the initial

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    This will depend significantly on the initialrelationship between the two sectors, as described byTandon (1991).

    The first form of relationship is where

    NGOs are in a dependent-client

    position vis-a-vis the government; inwhich NGOs implement state-prepare

    d programs and/or receive funding thr

    ough the State (a dependency of money, ideas and resources).

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    Thesecond type of relationship isadversarialin which there are no com

    mon starting points and no wish from

    either side to search out areas of agreement.

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    The third and most constructive

    relationship emerging in certainliberal democracies is a

    collaborationist one; a genuine

    partnership to tackle mutually

    agreed problems, coupled with

    energetic but constructivedebate on areas of

    disagreement

    The State has various instruments

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    The State has various instruments

    it can use, for good or ill, to influen

    ce the health of the NGO sector (Brown 1990).

    The level of response can be non-interventionist, active encouragement, partnership, co-option or control

    .

    The policy instruments used can be:

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    a.Factors of governance (encouragingpublic debate and consultation, and the

    right to organize interest groups);

    b. NGO regulations and the legal

    framework (for example, regarding

    registration and reporting, auditing and

    accounting requirements);

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    c. NGO incentives (including

    taxation policies on incomeor local fund-raising, dutieson imports, subsidies for

    NGOs, etc.);

    d. Collaboration (use ofNGOs in program/projectimplementation);

    e. Involvement in policy-making (serving on

    itt i ti ith bli lt ti )

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    committees, assisting with public consultations);

    f. Public disclosure of information (NGOsserving as a conduit to inform the public about

    development schemes which effect them);

    g. Coordination requirements within the NGO

    sector; and

    h. Direct expenditure, including official support

    (grants, contracts, etc.), and research benefiting

    the NGO sector.

    Conclusions The Major

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    Conclusions - The Major

    Policy Issues

    "Good Governance".How can civil society be strengthened to help the

    government be better attuned to popular concerns, to

    develop public accountability of state institutions and toimprove efficiency? Of relevance are issues of plurality

    (rights of association, rights to organize interest groups) and

    information (public access to information about development

    programs). Governments might reduce implementation

    problems and enhance public support for their programs byeasing access to information and allowing affected

    communities the opportunity to voice their concerns. NGOs

    can play an important role as interlocutors and facilitators of

    public

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    The Legal Framework Regulating NGOs.Do registration and reporting requirements hinder NGO growth?

    How might they become less restrictive while guarding against corruption and other malpractices within the sector?

    Taxation Policies.Do these stifle NGO initiative or provide incentives? Do they

    make it difficult for NGOs to receive foreign funds and donated

    goods? Do they hamper or encourage local philanthropy or

    income generating activities of NGOs? Is there a perceived

    arbitrariness or bias in the awarding of these incentives? Are

    there tax exemptions for NGOs operating in priority sectors?

    Might tax exemptions increase the risk of corruption?

    Collaboration.

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    In what sectors/projects does the government collaborate with NGOs?

    What is the attitude of the relevant central and local government officials to

    such collaboration? What is the attitude of the major NGOs to

    collaboration? How much encouragement, guidance and training isprovided for such collaboration? How are the NGO partners selected? At

    what stage is collaboration sought (e.g. with projects: at identification,

    design, appraisal, implementation, service delivery, monitoring, or

    evaluation stages)? What different types of collaboration are practiced?

    How does collaboration influence changes within government structures

    (e.g. greater openness to the opinion of local communities, increasedpreparedness to share information)? How does collaboration influence

    changes within the NGOs (e.g. more attention to strategic planning,

    deflection from their traditional constituencies and purpose, altering the

    relative sizes and strengths)? When NGOs are engaged to make

    development programs participatory, are they able to represent a broad

    cross section of stake-holders or only certain interest groups? Asgovernments move towards contracting out services that were previously

    provided by public employees, it is important to learn from experience

    what has worked and where pitfalls lie. What are the public sector

    management implications of expanded NGO collaboration, if both the NGO

    and public sectors are to avoid damage?

    Public Information, Education and

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    Consultation.Does the government use NGOs for these purposes,

    encourage, permit, or resist such activities? In whichsectors is the informational and educational work of

    NGOs most valuable (e.g. AIDS prevention;

    environmental awareness; combating

    gender/ethnic/caste bias; promoting family planning;

    adult literacy)? In which sectors/projects have NGOs

    played an important role in public consultations (e.g.

    environmental assessments, assessing social impact

    of projects, identifying needs for resettlement and

    rehabilitation)? In which policy areas have NGOsplayed a significant role (public consultation,

    information, or implementation)? Do NGOs serve on

    government commissions or other official bodies? In

    what capacity do they serve?

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    Official Support

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    Official Support.

    Does the government finance NGO activities directly, andif so, what mechanisms does it use? What impact does

    this have on the work, constituency and autonomy of the

    NGO sector? Are NGO representatives involved in such

    funding decisions? Similarly does the government offercontracts directly to NGOs? Does the government seek

    to control the funding of NGOs by official aid agencies or

    Northern NGOs? What is the role of donors in improving

    or worsening the State-NGO relationship. Donors can

    over-fund indigenous NGOs, or cause international NGOsto start operations and eclipse indigenous ones.

    I ll f th th i t ti l f

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    In all of these areas there is potential for

    conflict: conflict between NGOs and the

    government, between different NGOs(because in most countries they are farfrom a homogenous group) and even

    within an individual NGO.

    Official support for NGOs involved in

    service delivery may be resented by those

    actively seeking reforms in government

    policies and practice.

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    NGO-BUSINESS RELATIONSHIP

    Risks of Partnerships and Engagement

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    Risks of Partnerships and Engagement

    The Nordic report also sees several dangers whencompanies and NGOs get into bed with each other.

    NGOs risk jeopardizing their

    legitimacy.

    Businesses risk wasting resources.

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    But there are also risks for the

    partnership -- that the business simply

    reaps the reputational reward without

    making serious efforts to achieve

    progress.

    That could backfire on both partners, the reportsays: for business, it is undeniable that

    partnering with NGOs has positive effects ontheir image.

    However if this benefit is

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    However, if this benefit is

    misused and not underscored by

    a willingness to actually work

    with NGOs towards shared

    goals, it will quickly lose itsvalue, as NGOs credibility

    diminishes, along with that of

    business.

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    NGO-BUSINESSRELATIONSHIP

    SustainAbility identified somekey success factors:

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    The company must be

    serious about changing itsbehavior, and should be able

    to drive change in its ownsector and across the

    business community more

    generally.

    The NGO must be able to

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    The NGO must be able to

    maintain clear accountability to

    its own key stakeholders, andmust maintain its independence

    from the business partner.

    Each partner needs to benefit

    directly, and to understand theother benefits.

    The rules of engagement need

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    e u es o e gage e t eed

    to be clearly agreed at the

    outset.

    Individual participants must

    be sufficiently senior to have

    their organization mandate and

    be able to take difficultdecisions without constantly

    having to refer back.

    The people involved must trust

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    p p

    each other.

    The difficulty of achieving all those conditionsexplains why effective partnerships are few andfar between. But if it works, companies

    prepared to take the risk can benefit in moreways than simply enhancing their reputationsas good corporate citizens. They can also learnin ways which help them avoid or reduce risks,seize new market opportunities, and stimulateinnovation.

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    IMPLICATIONS OFTHE CHANGING

    GLOBAL CONTEXTFOR NGOs

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    GLOBALIZATION

    SOCIALCAPITAL

    SOCIALNETWORKS

    CIVILSOCIETY

    NGO/NPO

    SUSTAINABLEDEVELOPMENT

    GOVERNANCE

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    HOW TO MOBILIZE AGENUINELY-INCLUSIVECIVIL SOCIETY AT

    EVERY LEVEL OF THEWORLD SYSTEM?

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    HOW TO HOLD OTHERINSTITUTIONSACCOUNTABLE FOR THEIR

    ACTIONS AND ENSURETHEY RESPOND TO

    SOCIAL ANDENVIRONMENTAL NEEDS?

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    HOW TO ENSURE THAT

    GAINS MADE AT THEGLOBAL LEVEL ARE

    TRANSLATED INTOCONCRETE BENEFITS ATTHE GRASSROOTS AND

    VICE VERSA.

    REQUIRED ORGANIZATIONAL

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    REQUIRED ORGANIZATIONALCHANGES FOR NGOs

    RolesRelationshipsCapacities

    Legitimacy andAccountability

    SUMMARY QUESTIONS:

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    SUMMARY QUESTIONS:

    WHY are NGOs importantACTORS of governance in

    the pursuit of sustainabledevelopment?

    Are NGOs still relevant inthe next 15 20 years?