ckm-mod-one
TRANSCRIPT
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Module-1
Personal Change
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Personal Change
Self awareness
Self analysis
Self esteem
Self efficacy
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Self Analysis
Personal SWOT analysis
Self analysis has to do with analyzing oneself,
when an individual understand himself the
change process becomes easier andcomfortable.
Suitable aptitude.
Capable of handling roles and responsibility.Stress tolerance level
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SELF AWARENESS
When you know who you are, you may
have to change; and some people just
do not want to change because
changing demands effort!Self-awareness requires honesty and
courage ... to get in touch with what we
are thinking and feeling and to face the
truth about ourselves.
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Aptitude for a given job
Handling various job & responsibilities
What motivates & drains ones energyOnes stress tolerance level
-analysis of ones meaningful
relationship with others
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Self-awareness
Knowing your own strengths, limitations,needs, values, biases, skills, trust radius,intentionality, pressures, resilience, internalsignals, etc.
Emotional self-awareness: recognizingemotions and their effects
Accurate self-assessment: knowing strengths
and weaknessesSelf-confidence: strong sense of self-worth
and capabilities
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Self awareness
The better you understand
yourself, the better you are able
to accept or change who you are.Being in the dark about yourself meansthat you will continue to get caught up in
your own internal struggles and allowed
outside forces to mould and shape you.
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Self awareness
How we see ourselves may be cloudedby the feedback messages we receivedabout ourselves from others. But how
could anyone know more about you thanyou? They do not feel your emotions orthink your thoughts; they do not face theissues that you wrestled with.
Some people may not be prepared toface the truth about themselves.
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Self awareness
Self-Awareness
SocialAwareness
Self-Management
Social Skills
EmotionalSelf-Awareness
AccurateSelf-Assessment
Self-Confidence
Empathy Organizational
Awareness Service Orientation
Self-Control Trustworthiness Conscientiousness Adaptability Achievement
Orientation Initiative
Developing Others Leadership
Influence Communication Change Catalyst Conflict Management Building Bonds Teamwork &
Collaboration
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Self awareness
Knowing your limits, hot buttons, edges, etc.and being able to stop your reactions beforethese points in order to make moreappropriate choices for response
Self-control: keep impulses under controlTrustworthiness: Maintaining standards of
honesty and integrityConscientiousness: responsibility in managing
oneselfAdaptability: flexibility in adapting to change or
obstacles
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Social Skills:
The ability to interact with, communicate with , andinfluence others effectively
Developing Others: sensing needs and bolsteringabilities
Leadership: Inspire and guide Influence: use interpersonal influence tactics Communication: send clear and convincing
messages Change Catalyst: initiate and manage change
Working with Others Conflict Management: resolve disagreements Building Bonds: build relationships with others Teamwork & Collaboration: work w/others
shared goal
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Self-awareness Questions
What are your strengths?What are your weaknesses?
How do your friends describe you?Do you agree with their descriptions? Why or
why not?List two situations when you are most at ease.
What specific elements were present whenyou felt that way?
What types of activities did you enjoy doingwhen you were a child?What about now?
What motivates you? Why?
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Self-awareness Questions
What are your dreams for the future?What steps are you taking to achieve your dreams?
What do you fear most in your life? Why? What stresses you?
What is your typical response to stress? What qualities do you like to see in people? Why?
Do you have many friends as you just described? Whyor why not?
When you disagree with someone's viewpoint, whatwould you do?
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Personal development through
Self Awareness
Skill development.Helps managers in which they will be most
effective.
Skill development-Skill gapKnowing your strength & weakness
Seeing big pictureStress-Motivation. It is very difficult to cope up with
poor results when you dont understand whatcauses them
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Personal development through
Self Awareness
LeadershipPracticing this management skillAsk somebody
QuestionnaireSeek professional help21st century leadership based on self
awareness Johari windowMBTI (Myers Briggs Type Indicator)
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WHAT IS SELF-ESTEEM?
Psychologists usually regard self-esteem asan enduring personality characteristic (traitself-esteem), though normal, short-termvariations (state self-esteem) occur.
Self-esteem can apply specifically to aparticular dimension (for example: "I believe Iam a good writer, and feel proud of that inparticular") or have global extent (for example:"I believe I am a good person, and feel proudof myself in general").
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Where Does Self-Esteem Come From?
Our self-esteem develops and evolves throughout ourlives as we build an image of ourselves through ourexperiences with different people and activities.
Experiences during our childhoodplay a particularlylarge role in the shaping of our basic self-esteem.When we were growing up, our successes (andfailures) and how we were treatedby the members of
our immediate family, by our teachers,
coaches, religious authorities,and by our peers, all contributed to thecreation of our basic self-esteem.
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Healthy Self-Esteem
Childhood experiences that lead tohealthy self-esteem include-
being praisedbeing listened tobeing spoken to respectfullygetting attention and hugsexperiencing success in sports or schoolhaving trustworthy friends
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Low Self-Esteem
Childhood experiences that lead to lowself-esteem include-
being harshly criticizedbeatenbeing ignored, ridiculed or teasedbeing expected to be "perfect" all the
timeexperiencing failures in sports or school
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Self-efficacy
Perceived self-efficacy is defined as
people's beliefs about their
capabilities to (perform a task) produce designated levels of
performance that exercise
influence over events that affecttheir lives.
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Self-efficacy beliefs determine how
people feel, think, motivate themselves
and behave.
Such beliefs produce these diverse
effects through four major processes.
They include cognitive, motivational,
affective and selection processes
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Self-efficacy
A strong sense of efficacy
enhances human
accomplishment andpersonal well-being in many
ways.
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People with high assurance in
their capabilities approach
difficult tasks aschallenges to be mastered
rather than as threats to beavoided.
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Such an efficacious outlook fosters
intrinsic interest and deep
engrossment in activities. They setthemselves challenging goals and
maintain strong commitment to
them.
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In managing personal change, self efficacy is
major determinant for success.
People with higher SE can overcome
obstacles and challenges that are inevitablepart of any change effort.
(SE help people who doubt their
capability shy away from difficulties &challenges which they view as personal
threat )
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Sources of Self-Efficacy
People's beliefs about their efficacy can be
developed by four main sources of influence.
The most effective way of creating a strong
sense of efficacy is through masteryexperiences.
Successes build a robust belief in one's
personal efficacy. Failures undermine it,
especially if failures occur before a sense of
efficacy is firmly established.
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Self-efficacy
A resilient sense of efficacy requiresexperience in overcoming obstacles throughperseverant effort.
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The second way of creating and
strengthening self-beliefs of efficacy is
through the vicarious-(sensational)
experiences provided by social models.Seeing people similar to oneself
succeed by sustained effort raises
observers' beliefs that they too possessthe capabilities master comparable
activities to succeed
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Self-efficacy
Perceived self-efficacy is concerned with
people's beliefs in their capabilities to
exercise control over their own
functioning and over events that affecttheir lives.
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Self-efficacy
Beliefs in personal efficacy affect life
choices, level of motivation, quality of
functioning, resilience (toughness) to
adversity and vulnerability to stress anddepression.
People's beliefs in their efficacy are
developed by four main sources ofinfluence.
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Self-efficacy
People must have a robust
sense of efficacy to sustain
the perseverant effort neededto succeed.
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Self-efficacy
Succeeding periods of life present new
types of competency demands requiring
further development of personal efficacy
for successful functioning.The nature and scope of perceived self-
efficacy undergo changes throughout the
course of the lifespan.
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Organizational Roles:
Role is a set of functions, whichan individual performs in
response to the expectations ofthe significant members of asocial system, and his own
expectations about the positionthat he occupies in it.
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The concept of role is VITAL
for the integration of the
individual with anorganization.
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Organizational Role efficacy
Role efficacy means the
potential effectiveness of an
individual occupying aparticular position in an
organization.
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Role Conflict & Role ambiguity
Role ambiguity occurs when an
employee is uncertain about
assigned job duties &Responsibilities.
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Role is the convergence regionbetween the individual &
organization what is given inorganization structure is position& when individual occupies a
position it becomes a role.
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It has been defined as a set
of behavior enacted by
person as a result of hisoccupying certain position in
an organization.
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Role Efficiency
The performance of a person working
is an organization depends on his
own potential effectiveness,technical competence & managerial
experience as well as on the design
of the role that he performs in anorganization.
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Role Efficiency
It is the integration of the two (the
person & the role. that ensures a
persons effectiveness.Unless a person has the requisite
knowledge, technical competence &
skill required for the role, he cannotbe effective.
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Role taking is responding is theexpectations of others.
(REACTIVE),
while role making is taking initiating
to creatively design the role
(PROACTIVE),
so that the expecting of both others
& the role occupant one integrated.
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If the role does not allow the
person to use his competence if
he constantly feels frustrated inthe role, his effectiveness is
likely to be low.
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Similarly role set is a pattern of
interrelationship between one role
among many others.
Role efficacy has also been found to
related to age, the type of role & the
location of the work place & length ofemployment.
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Organizational Role
Organizational roles are a method of
providing service entitlements to
individuals within the system.
If individuals are assigned to an
organization role, managed resource
available to the role then become
available to the individual in that role.
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Organizational Role efficacy
It Is Important to Understand That The
Performance of People Working In a
Programme or in an Organization Depends on
their technical Competence, Managerial Skills,and Their Potential Effectiveness In The Role
They Perform in the Organization.
It Is the Merging of the Two (The Person and
the Role) That Ensures the IndividualsEffectiveness in the Organization.
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The Ten Aspects of Role Efficacy
Role efficacy has ten aspects toconsider. These aspects can beclassified into three groups, ordimensions namely, role making,role centering and role linking.
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"Role making" is anactive attitude towards
the role, i.e. definingand making the role one
likes to take on.
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"Role centering" isconcerned with
increasing the power ofthe role, making it more
important.
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Role linking" is concerned with
extending the relationship of the
role with other roles and groups.The three dimensions have been
further subdivided into the ten
aspects of role efficacy
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Organizational Role efficacy