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ANALYZE THISCoding Qualitative Data
Shailoo Bedi & Ruby Warren
OVERVIEW: QUALITATIVE METHODS
Analyzing Qualitative
Data:Intro
When would you use qualitative methods?
Qualitative methods are useful to use when one:
• Is trying to answer “how” or “why” related to their assessment questions
• May have little control over an environment or event
• Needs to focus on a current issue or situation
• Requires an extensive “in-‐depth” description or assessment of the situation
Analyzing Qualitative
Data:Intro
Examples of Qualitative Methods
• case study
• narrative inquiry
• interviews
• focus groups
• ethnography
Analyzing Qualitative
Data:Intro
ACTIVITY15 minutes:
Discuss your experiences with qualitative methods.
• What was your assessment inquiry and why did you select a qualitative method?
• Which qualitative method did you select? And why the particular method you did?
• What challenges did you encounter?
CODING TRANSCRIPTS
Analyzing Qualitative
Data:Get Those
Transcripts(Audio)
• Transcription Services
– Literally a million of them
– Transcript Heroes (Toronto, $35/hour)
– KJ Typing (Local Winnipeg, $25/hour)
• Transcription Software
– Dragon Naturally Speaking (desktop, $300)
– Transcribe (web, $20 annual fee)
– Express Scribe (desktop, foot pedal compatible, Free -‐$50)
• For When You Have No Money
– Use Enhancements in WMP to Slow Audio Play Speed
– Good ol’ Word Doc
– Literal mountain of coffee
Analyzing Qualitative
Data:Get Those
Transcripts(Other)
• Field Notes
• Email/Letters/Memos
• Observer Notes
• Written Participant Responses
• Etc.
Analyzing Qualitative
Data:CODING!!!
• "A code in qualitative data analysis is most often a word or short phrase that symbolically assigns a summative, salient, essence-‐capturing, and/or evocative attribute for a portion of language-‐based or visual data." -‐ Saldaña 2011
• You could also begin with Theming, which involves using long sentences to describe thematic elements in the text.
– This is less common & less flexible so we’ll skip it.
Analyzing Qualitative
Data:Types of Coding
• Process Coding
– A word or phrase representing actions (-‐ing words)
• Descriptive Coding
– Summarizes the topic (nouns)
• In Vivo Coding
– Code using words/phrases from that section of the transcript
• Values Coding
– Identifying the Values, Beliefs, and Attitudes in the text
• Versus Coding
– Identifying conflicts in the data
Analyzing Qualitative
Data:In Vivo
Example
• MP: I find, its kind of hard because sometimes when you’re only like two people and like you said different libraries have different policies right. But if you kind of just want a quiet area to work, in like, like a room, sometimes the librarian might say, oh you need two, three people.
• MI: Right.
• MP: So one time what we did, I’m not sure if this was legal or not, but we called, we pretended to call like one of our friends, we were like, hey can you come over, we need three people and just be here and the librarian was like, okay go ahead to the room, but he never showed up (chuckle). I know that’s bad but its kind of hard sometimes because we just want like two groups like since we were studying for math and the other person wasn’t in math at all.
“DIFFERENT POLICIES”
“WANT A QUIET AREA”
“KIND OF HARD”
Analyzing Qualitative
Data:In Vivo Coding
ACTIVITY10 Minutes:
Code the one page transcript in front of you using In Vivo coding.
Analyzing Qualitative
Data:In Vivo Coding
ACTIVITY5 Minutes:
Write the In Vivo codes you used into a list. Hang onto it, we’re gonna come back to it!
Analyzing Qualitative
Data:Descriptive
Example
• MP: I find, its kind of hard because sometimes when you’re only like two people and like you said different libraries have different policies right. But if you kind of just want a quiet area to work, in like, like a room, sometimes the librarian might say, oh you need two, three people.
• MI: Right.
• MP: So one time what we did, I’m not sure if this was legal or not, but we called, we pretended to call like one of our friends, we were like, hey can you come over, we need three people and just be here and the librarian was like, okay go ahead to the room, but he never showed up (chuckle). I know that’s bad but its kind of hard sometimes because we just want like two groups like since we were studying for math and the other person wasn’t in math at all.
POLICY FRUSTRATION
GROUP SIZE
POLICY CIRCUMVENTION
GROUP SIZE
Analyzing Qualitative
Data:Open
Coding
ACTIVITY10 Minutes:
Code a second copy of the one page transcript in front of you using descriptive coding.
Analyzing Qualitative
Data:Open
Coding
ACTIVITY5 Minutes:
Write the Descriptive codes you used into a list.
Analyzing Qualitative
Data:Improving
Credibility/Confirmability
• You can go forward like this on your own!
OR
• You can increase the number of coders on your project in order to increase your credibility.
Analyzing Qualitative
Data:Creating a
Unified Code List
PAIR (or TRI) ACTIVITY15 Minutes:
• Grab a buddy (or two buddies if your table is odd numbered).
• Compare your lists of Descriptive codes. Try to consolidate codes with similar meanings or definitions into an agreed upon code.
• Write your list of agreed codes (& any unique codes from each individual list) into a new list of codes.
Analyzing Qualitative
Data:ReCoding
ACTIVITY10 Minutes:
Re-‐code a fresh copy of the one page transcript using your agreed-‐upon code list.
Analyzing Qualitative
Data:ICR (&
improving ICR)
• After creating a unified code list in this way, you can test your ICR (Inter Coder Reliability) using a variety of methods.
– Fleiss’ Kappa is the most common one, but there are others.
• Repeat these steps for each new transcript coded – adding to the unified list as necessary for new concepts, unifying those new concepts, and recoding with them.
Analyzing Qualitative
Data:Improving
Credibility/Confirmability
• Once the final unified code list is completed, you may decide to return and re-‐code all transcripts/interviews with the complete list.
– Ensures that a concept identified later wasn’t simply missed earlier.
– Makes results seem more dependable.
Analyzing Qualitative
Data:Categories
• Next, we group our codes into little abstractly labelled groups that make sense together, or Categories.
• We can then group those categories into broader top level categories if necessary.
• For traditional grounded theory, you want one final category – other theorists say 3-‐7 is final goal.
Analyzing Qualitative
Data:Categories
• While making codes and categories it can be helpful to make small analytic memos to yourself – these can explain how codes fit into categories, or potential connections you want to investigate later.
• Try to use formatting to make your memos skimmable.
Analyzing Qualitative
Data:Categories
Example
• POLICY FRUSTRATION
• GROUP SIZE
• POLICY CIRCUMVENTION
• CONVENIENCE
• PRE-‐BOOKING
• PROCEDURE VISIBILITY
• DIDN’T KNOW ABOUT SERVICE
• POLICY ENFORCEMENT
Analyzing Qualitative
Data:Categories
Example
• LIBRARY POLICY– POLICY
FRUSTRATION
– POLICY CIRCUMVENTION
– POLICY ENFORCEMENT
• ACCESS– CONVENIENCE
– PRE-‐BOOKING
– GROUP SIZE
• AWARENESS– DIDN’T KNOW
ABOUT SERVICE
– PROCEDURE VISIBILITY
Analyzing Qualitative
Data:Categories
Example
• LIBRARY POLICY– POLICY
FRUSTRATION
– POLICY CIRCUMVENTION
– POLICY ENFORCEMENT
• ACCESS– CONVENIENCE
– PRE-‐BOOKING
– GROUP SIZE
• AWARENESS– DIDN’T KNOW
ABOUT SERVICE
– PROCEDURE VISIBILITY
• RULES– POLICY
FRUSTRATION
– POLICY CIRCUMVENTION
– POLICY ENFORCEMENT
• ACCESS– CONVENIENCE
– PRE-‐BOOKING
– POLICIES ONLINE
– GROUP SIZE
• AWARENESS– DIDN’T KNOW
ABOUT SERVICE
– PROCEDURE VISIBILITY
Analyzing Qualitative
Data:Categories
ACTIVITY10 Minutes:
Look at your In Vivo code list. Divide your codes into categories that make sense to you.
TIP: A category should pass a “touch” test – can you touch it? Find a more abstract way of communicating.
Analyzing Qualitative
Data:Categories
ACTIVITY10 Minutes:
Look at your Unifed Descriptive code list. Divide your codes into categories that make sense to you.
TIP: A category should pass a “touch” test – can you touch it? Find a more abstract way of communicating.
Analyzing Qualitative
Data:Finding
Relationships
• Next we use memos, the transcripts, and diagrams to identify potential relationships between our categories.
• Feel free to write more memos at this stage! Explain your relationships – this becomes a rough draft of your report.
Analyzing Qualitative
Data:Grounded
Theory
• The effort to make Qualitative Data more rigorous, increasing credibility and perceived reliability.
• 10-‐30 interviews
• Cyclical process – open coding, categorizing (sometimes called axial coding), adding open codes as necessary with next interview and categorizing/recategorizing, etc etc
• Finally identifying a single theme
CODING VISUAL IMAGES
Analyzing Qualitative
Data:The Case for
Visual Images
At your tables, please discuss the following questions: (5 mins)
• Why use visual qualitative approaches?
• What are some examples of visual forms that can provide us with data?
• What is so special about visual data?
Analyzing Qualitative
Data:How to Code
Visual Images
When coding an image:• Look for meaning• Think about context
Ask yourself:– What is being framed in the photo?
– What labels might you apply?– Are there patterns? If so, what do the patterns highlight?
Analyzing Qualitative
Data:Visual Image
Coding
ACTIVITY
Analyzing Qualitative
Data:Visual Image
Coding
Activity Wrap up
Analyzing Qualitative
Data:Visual Image
Coding
Strengths to using visual data for assessment
Challenges or limitations
Analyzing Qualitative
Data:References &
Further Reading
• Gubrium, J. F., Holstein, J. A., Marvasti, A. B. & McKinney, K. D. (2012). The SAGE handbook of interview research: The complexity of the craft Thousand Oaks, CA: SAGE Publications Ltd doi: 10.4135/9781452218403
• Kelle, U. (2007). The development of categories: different approaches in grounded theory. In Bryant, A. & Charmaz, K. The SAGE handbook of grounded theory (pp. 191-‐213). : SAGE Publications Ltd. doi: 10.4135/9781848607941
• Pink, S. (2001). Doing ethnography: Images, media and representation in research. London: Sage.
• Pink, S. (2003). Interdisciplinary agendas in visual research: Re-‐situating visual anthropology. Visual studies, 18(2), 179-‐192.
• Saldaña, J. (2011). Fundamentals of Qualitative Research. New York: Oxford University Press.
• Schwartz, D. (1989). Visual ethnography: Using photography in qualitative research. Qualitative Sociology, 12(2), 119-‐154.
• Spencer, S. (2011). Visual research methods in the social sciences: Awakening visions. London & New York: Routledge.