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ANALYZE THIS Coding Qualitative Data Shailoo Bedi & Ruby Warren

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Page 1: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

ANALYZE THISCoding  Qualitative  Data

Shailoo  Bedi  &  Ruby  Warren

Page 2: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

OVERVIEW: QUALITATIVE METHODS

Page 3: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Intro

When  would  you  use  qualitative  methods?

Qualitative  methods  are  useful  to  use  when  one:

• Is  trying  to  answer  “how”  or  “why”  related  to  their  assessment  questions

• May  have  little  control  over  an  environment  or  event

• Needs  to  focus  on  a  current  issue  or  situation

• Requires  an  extensive   “in-­‐depth”  description  or  assessment  of  the  situation

Page 4: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Intro

Examples  of  Qualitative  Methods

• case  study

• narrative  inquiry

• interviews

• focus  groups

• ethnography

Page 5: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Intro

ACTIVITY15  minutes:

Discuss  your  experiences  with  qualitative  methods.  

• What  was  your  assessment  inquiry  and  why  did  you  select  a  qualitative  method?  

• Which  qualitative  method  did  you  select?  And  why  the  particular  method  you  did?  

• What  challenges  did  you  encounter?

Page 6: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

CODING TRANSCRIPTS

Page 7: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Get Those

Transcripts(Audio)

• Transcription  Services

– Literally  a  million  of  them

– Transcript  Heroes  (Toronto,  $35/hour)

– KJ  Typing  (Local  Winnipeg,  $25/hour)

• Transcription  Software

– Dragon  Naturally  Speaking  (desktop,  $300)

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• For  When  You  Have  No  Money

– Use  Enhancements  in  WMP  to  Slow  Audio  Play  Speed

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– Literal  mountain  of  coffee

Page 8: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Get Those

Transcripts(Other)

• Field  Notes

• Email/Letters/Memos

• Observer  Notes

• Written  Participant  Responses

• Etc.

Page 9: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:CODING!!!

• "A  code  in  qualitative  data  analysis  is  most  often  a  word  or  short  phrase  that  symbolically  assigns  a  summative,  salient,  essence-­‐capturing,  and/or  evocative  attribute  for  a  portion  of  language-­‐based  or  visual  data."  -­‐  Saldaña  2011

• You  could  also  begin  with  Theming,  which  involves  using  long  sentences  to  describe  thematic  elements  in  the  text.

– This  is  less  common  &  less  flexible  so  we’ll  skip  it.

Page 10: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Types of Coding

• Process  Coding  

– A  word  or  phrase  representing  actions  (-­‐ing words)

• Descriptive  Coding

– Summarizes  the  topic  (nouns)

• In  Vivo  Coding

– Code  using  words/phrases  from  that  section  of  the  transcript

• Values  Coding

– Identifying  the  Values,  Beliefs,  and  Attitudes  in  the  text

• Versus  Coding

– Identifying  conflicts  in  the  data

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Analyzing Qualitative

Data:In Vivo

Example

• MP: I  find,  its  kind  of  hard  because  sometimes  when  you’re  only  like  two  people  and  like  you  said  different  libraries  have  different  policies  right.  But  if  you  kind  of  just  want  a  quiet  area  to  work,  in  like,  like  a  room,  sometimes  the  librarian  might  say,  oh  you  need  two,  three  people.

• MI: Right.

• MP: So  one  time  what  we  did,  I’m  not  sure  if  this  was  legal  or  not,  but  we  called,  we  pretended  to  call  like  one  of  our  friends,  we  were  like,  hey  can  you  come  over,  we  need  three  people  and  just  be  here  and  the  librarian  was  like,  okay  go  ahead  to  the  room,  but  he  never  showed  up  (chuckle).  I  know  that’s  bad  but  its  kind  of  hard  sometimes  because  we  just  want  like  two  groups  like  since  we  were  studying  for  math  and  the  other  person  wasn’t  in  math  at  all.

“DIFFERENT  POLICIES”

“WANT  A  QUIET  AREA”

“KIND  OF  HARD”

Page 12: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:In Vivo Coding

ACTIVITY10  Minutes:

Code  the  one  page  transcript  in  front  of  you  using  In  Vivo  coding.  

Page 13: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:In Vivo Coding

ACTIVITY5  Minutes:

Write  the  In  Vivo  codes  you  used  into  a  list.  Hang  onto  it,  we’re  gonna come  back  to  it!

Page 14: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Descriptive

Example

• MP: I  find,  its  kind  of  hard  because  sometimes  when  you’re  only  like  two  people  and  like  you  said  different  libraries  have  different  policies  right.  But  if  you  kind  of  just  want  a  quiet  area  to  work,  in  like,  like  a  room,  sometimes  the  librarian  might  say,  oh  you  need  two,  three  people.

• MI: Right.

• MP: So  one  time  what  we  did,  I’m  not  sure  if  this  was  legal  or  not,  but  we  called,  we  pretended  to  call  like  one  of  our  friends,  we  were  like,  hey  can  you  come  over,  we  need  three  people  and  just  be  here  and  the  librarian  was  like,  okay  go  ahead  to  the  room,  but  he  never  showed  up  (chuckle).  I  know  that’s  bad  but  its  kind  of  hard  sometimes  because  we  just  want  like  two  groups  like  since  we  were  studying  for  math  and  the  other  person  wasn’t  in  math  at  all.

POLICY  FRUSTRATION

GROUP  SIZE

POLICY  CIRCUMVENTION

GROUP  SIZE

Page 15: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Open

Coding

ACTIVITY10  Minutes:

Code  a  second  copy  of  the  one  page  transcript  in  front  of  you  using  descriptive  coding.  

Page 16: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Open

Coding

ACTIVITY5  Minutes:

Write  the  Descriptive  codes  you  used  into  a  list.  

Page 17: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Improving

Credibility/Confirmability

• You  can  go  forward  like  this  on  your  own!

OR

• You  can  increase  the  number  of  coders  on  your  project  in  order  to  increase  your  credibility.

Page 18: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Creating a

Unified Code List

PAIR  (or  TRI)  ACTIVITY15  Minutes:

• Grab  a  buddy  (or  two  buddies  if  your  table  is  odd  numbered).  

• Compare  your  lists  of  Descriptive  codes.  Try  to  consolidate  codes  with  similar  meanings  or  definitions  into  an  agreed  upon  code.

• Write  your  list  of  agreed  codes  (&  any  unique  codes  from  each  individual  list)  into  a  new  list  of  codes.

Page 19: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:ReCoding

ACTIVITY10  Minutes:

Re-­‐code  a  fresh  copy  of  the  one  page  transcript  using  your  agreed-­‐upon  code  list.

Page 20: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:ICR (&

improving ICR)

• After  creating  a  unified  code  list  in  this  way,  you  can  test  your  ICR  (Inter  Coder  Reliability)  using  a  variety  of  methods.

– Fleiss’  Kappa  is  the  most  common  one,  but  there  are  others.

• Repeat  these  steps  for  each  new  transcript  coded  – adding  to  the  unified  list  as  necessary  for  new  concepts,  unifying  those  new  concepts,  and  recoding  with  them.

Page 21: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Improving

Credibility/Confirmability

• Once  the  final  unified  code  list  is  completed,  you  may  decide  to  return  and  re-­‐code  all  transcripts/interviews  with  the  complete  list.

– Ensures  that  a  concept  identified  later  wasn’t  simply  missed  earlier.

– Makes  results  seem  more  dependable.

Page 22: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Categories

• Next,  we  group  our  codes  into  little  abstractly  labelled  groups  that  make  sense  together,  or  Categories.

• We  can  then  group  those  categories  into  broader  top  level  categories  if  necessary.

• For  traditional  grounded  theory,  you  want  one  final  category  – other  theorists  say  3-­‐7  is  final  goal.

Page 23: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Categories

• While  making  codes  and  categories  it  can  be  helpful  to  make  small  analytic  memos  to  yourself  – these  can  explain  how  codes  fit  into  categories,  or  potential  connections  you  want  to  investigate  later.

• Try  to  use  formatting  to  make  your  memos  skimmable.

Page 24: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Categories

Example

• POLICY  FRUSTRATION

• GROUP  SIZE

• POLICY  CIRCUMVENTION

• CONVENIENCE

• PRE-­‐BOOKING

• PROCEDURE  VISIBILITY

• DIDN’T  KNOW  ABOUT  SERVICE

• POLICY  ENFORCEMENT

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Analyzing Qualitative

Data:Categories

Example

• LIBRARY  POLICY– POLICY  

FRUSTRATION

– POLICY  CIRCUMVENTION

– POLICY  ENFORCEMENT

• ACCESS– CONVENIENCE

– PRE-­‐BOOKING

– GROUP  SIZE

• AWARENESS– DIDN’T  KNOW  

ABOUT  SERVICE

– PROCEDURE  VISIBILITY

Page 26: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Categories

Example

• LIBRARY  POLICY– POLICY  

FRUSTRATION

– POLICY  CIRCUMVENTION

– POLICY  ENFORCEMENT

• ACCESS– CONVENIENCE

– PRE-­‐BOOKING

– GROUP  SIZE

• AWARENESS– DIDN’T  KNOW  

ABOUT  SERVICE

– PROCEDURE  VISIBILITY

• RULES– POLICY  

FRUSTRATION

– POLICY  CIRCUMVENTION

– POLICY  ENFORCEMENT

• ACCESS– CONVENIENCE

– PRE-­‐BOOKING

– POLICIES  ONLINE

– GROUP  SIZE

• AWARENESS– DIDN’T  KNOW  

ABOUT  SERVICE

– PROCEDURE  VISIBILITY

Page 27: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Categories

ACTIVITY10  Minutes:

Look  at  your  In  Vivo  code  list.  Divide  your  codes  into  categories  that  make  sense  to  you.  

TIP:  A  category  should  pass  a  “touch”  test  – can  you  touch  it?  Find  a  more  abstract  way  of  communicating.

Page 28: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Categories

ACTIVITY10  Minutes:

Look  at  your  Unifed Descriptive  code  list.  Divide  your  codes  into  categories  that  make  sense  to  you.  

TIP:  A  category  should  pass  a  “touch”  test  – can  you  touch  it?  Find  a  more  abstract  way  of  communicating.

Page 29: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Finding

Relationships

• Next  we  use  memos,  the  transcripts,  and  diagrams  to  identify  potential  relationships  between  our  categories.

• Feel  free  to  write  more  memos  at  this  stage!  Explain  your  relationships  – this  becomes  a  rough  draft  of  your  report.

Page 30: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Grounded

Theory

• The  effort  to  make  Qualitative  Data  more  rigorous,  increasing  credibility  and  perceived  reliability.  

• 10-­‐30  interviews

• Cyclical  process  – open  coding,  categorizing  (sometimes  called  axial  coding),  adding  open  codes  as  necessary  with  next  interview  and  categorizing/recategorizing,  etc etc

• Finally  identifying  a  single  theme

Page 31: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

CODING VISUAL IMAGES

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Analyzing Qualitative

Data:The Case for

Visual Images

At  your  tables,  please  discuss  the  following  questions:  (5  mins)

• Why  use  visual  qualitative  approaches?

• What  are  some  examples  of  visual  forms  that  can  provide  us  with  data?

• What  is  so  special  about  visual  data?

Page 33: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:How to Code

Visual Images

When  coding  an  image:• Look  for  meaning• Think  about  context

Ask  yourself:– What  is  being  framed  in  the  photo?

– What  labels  might  you  apply?– Are  there  patterns?  If  so,  what  do  the  patterns  highlight?

Page 34: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Visual Image

Coding

ACTIVITY

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Analyzing Qualitative

Data:Visual Image

Coding

Activity  Wrap  up

Page 46: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:Visual Image

Coding

Strengths  to  using  visual  data  for  assessment

Challenges  or  limitations

Page 47: CLAW Workshop Slides Oct25 (Read-Only)€¦ · Analyzing Qualitative Data: Intro Examplesof%QualitativeMethods • casestudy • narrativeinquiry • interviews • focusgroups •

Analyzing Qualitative

Data:References &

Further Reading

• Gubrium,  J.  F.,  Holstein,  J.  A.,  Marvasti,  A.  B.  &  McKinney,  K.  D.  (2012). The  SAGE  handbook  of  interview  research:  The  complexity  of  the  craft Thousand  Oaks,  CA:  SAGE  Publications  Ltd  doi:  10.4135/9781452218403

• Kelle,  U.  (2007).  The  development  of  categories:  different  approaches  in  grounded  theory.  In  Bryant,  A.  &  Charmaz,  K. The  SAGE  handbook  of  grounded  theory (pp.  191-­‐213).  :  SAGE  Publications  Ltd.  doi:  10.4135/9781848607941

• Pink,  S.  (2001).  Doing  ethnography:  Images,  media  and  representation  in  research.  London:  Sage.

• Pink,  S.  (2003).  Interdisciplinary  agendas  in  visual  research:  Re-­‐situating  visual  anthropology.  Visual  studies,  18(2),  179-­‐192.

• Saldaña,  J.  (2011).  Fundamentals  of  Qualitative  Research.  New  York:  Oxford  University  Press.

• Schwartz,  D.  (1989).  Visual  ethnography:  Using  photography  in  qualitative  research.  Qualitative  Sociology,  12(2),  119-­‐154.

• Spencer,  S.  (2011).  Visual  research  methods  in  the  social  sciences:  Awakening  visions.  London  &  New  York:  Routledge.