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CLIENT CHARTER 2018 - 2021

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Page 1: CLIENT CHARTER 2018 - 2021€¦ · VISION Centre of Excellence for Reliable Registra on Services. MISSION To provide accessible, reliable and innova ve registra on services for a

VISIONCentre of Excellence for Reliable Registra�on Services.

MISSIONTo provide accessible, reliable and innova�ve registra�on services for a formalized Economy.

CORE VALUES Professionalism Integrity Teamwork Excellence Transparency Accountability

FUNCTIONS OF THE BUREAUSec�on 4(2) of the URSB Act s�pulates that the Bureau shall, for the purpose of achieving its objec�ves, have the following func�ons:- Carry out all registra�ons required under the relevant laws; Maintain registers, data and records on registra�ons effected by the bureau and act as a clearing house for informa�on and data on those registra�ons; Evaluate from �me to �me the prac�cability and efficacy of the relevant laws and advise the Government accordingly; Carry on research and also disseminate research findings in the fields covered by the relevant laws through seminars, workshops, publica�ons or other means and to recommend to the Government any improvements in the relevant laws appearing to the Bureau to be required as a result; Charge fees for any services performed by the Bureau; Perform any other func�on or to carry out such other ac�vity as may be conducive or incidental to the efficient discharge of its objects or as the Minister may, by statutory instrument, direct. Act as the agent of the Uganda Revenue Authority in the collec�on of stamp duty under the Stamps Act in respect of any documents or other ma�er on or in respect of which stamp duty is required to be paid and connected with the func�ons of the bureau under this Act.

MANDATEThe following laws regulate our service standards as an organiza�on:

Business Registra�on The Uganda Registra�on Services Bureau Act Cap 210 The Companies Act No. 1 of 2012 Registra�on of Documents Act Cap 81

Partnership Act, No.2 of 2010 Business Names Registra�on Act Cap 109 The Finance Act, 2003 (as amended) The Cha�els Securi�es Act No. 7 of 2014 The Capital Markets Authority (Amendment) Act No.12 of 2011 The Non-Governmental Organiza�ons Act No.1 of 2016 The Mortgage Act No. 8 of 2009

Intellectual Property Rights The Industrial Property Act of 2014 > Industrial property regula�ons, 2017 > Industrial property (fees) regula�ons, 2017 The Geographical Indica�ons Act 2013 The Trademarks Act 2010 The Trademark Regula�ons 2012 The Copyright and Neighbouring Rights Act, 2006 The Copyright and Neighbouring Rights Regula�ons S.I No. 1, 2012 The Trade Secrets Protec�on Act, 2009

Official Receiver The Companies Act, 2012 Insolvency Act,2011 Insolvency Regula�ons, S.I No. 36 of 2013 Insolvency Inves�ga�on and Prosecu�on Regula�ons, 2018 Insolvency Prac��oners Regula�ons,2017 Insolvency Fees (Amendment) Regula�ons, 2018

Civil Registra�on Ar�cle 18 of the 1995 Cons�tu�on of Uganda Uganda Registra�on Services Bureau Act Cap 210 The Marriage Act Cap 251 The Marriage (Amendment of 2nd Schedule) Order, No.25 of 2014 The Marriage (Districts and Registrars) Order Statutory Instrument 251-1 Hindu Marriage and Divorce Act Cap 250 The Hindu Marriage and Divorce (Marriage Registra�on) Rules Statutory Instrument 250-1 The Hindu Marriage and Divorce (Marriage Registra�on) (Amendment) Rules, No.22 of 2014 Customary Marriage (Registra�on) Act Cap 248 The Customary Marriage (Registra�on) (Prescrip�on of forms and fees) Regula�ons Statutory Instrument 248-1 The Marriage and Divorce of Mohammedans Act Cap 252 The Marriage and Divorce of Mohammedans (Jurisdic�on in matrimonial causes) Instrument Statutory Instrument 251-3

The Marriage and Divorce of Mohammedans (Appointment of Registrars) (Amendment) Order, No. 23 of 2014 The Marriage and Divorce of Mohammedans (Fees) (Amendment)Order, No. 24 of 2014

Ins�tu�onal and Legal Framework The Cons�tu�on of the Republic of Uganda The Uganda Registra�on Services Bureau Act Cap 210 Stamps Act Cap 342 The Local Government Act Cap 243 as amended

CLIENT CHARTER

2018 - 2021

Page 2: CLIENT CHARTER 2018 - 2021€¦ · VISION Centre of Excellence for Reliable Registra on Services. MISSION To provide accessible, reliable and innova ve registra on services for a

VISIONCentre of Excellence for Reliable Registra�on Services.

MISSIONTo provide accessible, reliable and innova�ve registra�on services for a formalized Economy.

CORE VALUES Professionalism Integrity Teamwork Excellence Transparency Accountability

FUNCTIONS OF THE BUREAUSec�on 4(2) of the URSB Act s�pulates that the Bureau shall, for the purpose of achieving its objec�ves, have the following func�ons:- Carry out all registra�ons required under the relevant laws; Maintain registers, data and records on registra�ons effected by the bureau and act as a clearing house for informa�on and data on those registra�ons; Evaluate from �me to �me the prac�cability and efficacy of the relevant laws and advise the Government accordingly; Carry on research and also disseminate research findings in the fields covered by the relevant laws through seminars, workshops, publica�ons or other means and to recommend to the Government any improvements in the relevant laws appearing to the Bureau to be required as a result; Charge fees for any services performed by the Bureau; Perform any other func�on or to carry out such other ac�vity as may be conducive or incidental to the efficient discharge of its objects or as the Minister may, by statutory instrument, direct. Act as the agent of the Uganda Revenue Authority in the collec�on of stamp duty under the Stamps Act in respect of any documents or other ma�er on or in respect of which stamp duty is required to be paid and connected with the func�ons of the bureau under this Act.

MANDATEThe following laws regulate our service standards as an organiza�on:

Business Registra�on The Uganda Registra�on Services Bureau Act Cap 210 The Companies Act No. 1 of 2012 Registra�on of Documents Act Cap 81

Partnership Act, No.2 of 2010 Business Names Registra�on Act Cap 109 The Finance Act, 2003 (as amended) The Cha�els Securi�es Act No. 7 of 2014 The Capital Markets Authority (Amendment) Act No.12 of 2011 The Non-Governmental Organiza�ons Act No.1 of 2016 The Mortgage Act No. 8 of 2009

Intellectual Property Rights The Industrial Property Act of 2014 > Industrial property regula�ons, 2017 > Industrial property (fees) regula�ons, 2017 The Geographical Indica�ons Act 2013 The Trademarks Act 2010 The Trademark Regula�ons 2012 The Copyright and Neighbouring Rights Act, 2006 The Copyright and Neighbouring Rights Regula�ons S.I No. 1, 2012 The Trade Secrets Protec�on Act, 2009

Official Receiver The Companies Act, 2012 Insolvency Act,2011 Insolvency Regula�ons, S.I No. 36 of 2013 Insolvency Inves�ga�on and Prosecu�on Regula�ons, 2018 Insolvency Prac��oners Regula�ons,2017 Insolvency Fees (Amendment) Regula�ons, 2018

Civil Registra�on Ar�cle 18 of the 1995 Cons�tu�on of Uganda Uganda Registra�on Services Bureau Act Cap 210 The Marriage Act Cap 251 The Marriage (Amendment of 2nd Schedule) Order, No.25 of 2014 The Marriage (Districts and Registrars) Order Statutory Instrument 251-1 Hindu Marriage and Divorce Act Cap 250 The Hindu Marriage and Divorce (Marriage Registra�on) Rules Statutory Instrument 250-1 The Hindu Marriage and Divorce (Marriage Registra�on) (Amendment) Rules, No.22 of 2014 Customary Marriage (Registra�on) Act Cap 248 The Customary Marriage (Registra�on) (Prescrip�on of forms and fees) Regula�ons Statutory Instrument 248-1 The Marriage and Divorce of Mohammedans Act Cap 252 The Marriage and Divorce of Mohammedans (Jurisdic�on in matrimonial causes) Instrument Statutory Instrument 251-3

The Marriage and Divorce of Mohammedans (Appointment of Registrars) (Amendment) Order, No. 23 of 2014 The Marriage and Divorce of Mohammedans (Fees) (Amendment)Order, No. 24 of 2014

Ins�tu�onal and Legal Framework The Cons�tu�on of the Republic of Uganda The Uganda Registra�on Services Bureau Act Cap 210 Stamps Act Cap 342 The Local Government Act Cap 243 as amended

Page 3: CLIENT CHARTER 2018 - 2021€¦ · VISION Centre of Excellence for Reliable Registra on Services. MISSION To provide accessible, reliable and innova ve registra on services for a

VISIONCentre of Excellence for Reliable Registra�on Services.

MISSIONTo provide accessible, reliable and innova�ve registra�on services for a formalized Economy.

CORE VALUES Professionalism Integrity Teamwork Excellence Transparency Accountability

FUNCTIONS OF THE BUREAUSec�on 4(2) of the URSB Act s�pulates that the Bureau shall, for the purpose of achieving its objec�ves, have the following func�ons:- Carry out all registra�ons required under the relevant laws; Maintain registers, data and records on registra�ons effected by the bureau and act as a clearing house for informa�on and data on those registra�ons; Evaluate from �me to �me the prac�cability and efficacy of the relevant laws and advise the Government accordingly; Carry on research and also disseminate research findings in the fields covered by the relevant laws through seminars, workshops, publica�ons or other means and to recommend to the Government any improvements in the relevant laws appearing to the Bureau to be required as a result; Charge fees for any services performed by the Bureau; Perform any other func�on or to carry out such other ac�vity as may be conducive or incidental to the efficient discharge of its objects or as the Minister may, by statutory instrument, direct. Act as the agent of the Uganda Revenue Authority in the collec�on of stamp duty under the Stamps Act in respect of any documents or other ma�er on or in respect of which stamp duty is required to be paid and connected with the func�ons of the bureau under this Act.

MANDATEThe following laws regulate our service standards as an organiza�on:

Business Registra�on The Uganda Registra�on Services Bureau Act Cap 210 The Companies Act No. 1 of 2012 Registra�on of Documents Act Cap 81

Partnership Act, No.2 of 2010 Business Names Registra�on Act Cap 109 The Finance Act, 2003 (as amended) The Cha�els Securi�es Act No. 7 of 2014 The Capital Markets Authority (Amendment) Act No.12 of 2011 The Non-Governmental Organiza�ons Act No.1 of 2016 The Mortgage Act No. 8 of 2009

Intellectual Property Rights The Industrial Property Act of 2014 > Industrial property regula�ons, 2017 > Industrial property (fees) regula�ons, 2017 The Geographical Indica�ons Act 2013 The Trademarks Act 2010 The Trademark Regula�ons 2012 The Copyright and Neighbouring Rights Act, 2006 The Copyright and Neighbouring Rights Regula�ons S.I No. 1, 2012 The Trade Secrets Protec�on Act, 2009

Official Receiver The Companies Act, 2012 Insolvency Act,2011 Insolvency Regula�ons, S.I No. 36 of 2013 Insolvency Inves�ga�on and Prosecu�on Regula�ons, 2018 Insolvency Prac��oners Regula�ons,2017 Insolvency Fees (Amendment) Regula�ons, 2018

Civil Registra�on Ar�cle 18 of the 1995 Cons�tu�on of Uganda Uganda Registra�on Services Bureau Act Cap 210 The Marriage Act Cap 251 The Marriage (Amendment of 2nd Schedule) Order, No.25 of 2014 The Marriage (Districts and Registrars) Order Statutory Instrument 251-1 Hindu Marriage and Divorce Act Cap 250 The Hindu Marriage and Divorce (Marriage Registra�on) Rules Statutory Instrument 250-1 The Hindu Marriage and Divorce (Marriage Registra�on) (Amendment) Rules, No.22 of 2014 Customary Marriage (Registra�on) Act Cap 248 The Customary Marriage (Registra�on) (Prescrip�on of forms and fees) Regula�ons Statutory Instrument 248-1 The Marriage and Divorce of Mohammedans Act Cap 252 The Marriage and Divorce of Mohammedans (Jurisdic�on in matrimonial causes) Instrument Statutory Instrument 251-3

The Marriage and Divorce of Mohammedans (Appointment of Registrars) (Amendment) Order, No. 23 of 2014 The Marriage and Divorce of Mohammedans (Fees) (Amendment)Order, No. 24 of 2014

Ins�tu�onal and Legal Framework The Cons�tu�on of the Republic of Uganda The Uganda Registra�on Services Bureau Act Cap 210 Stamps Act Cap 342 The Local Government Act Cap 243 as amended

VISION ............................................................................................ 1

MISSION .......................................................................................... 1

CORE VALUES ................................................................................... 1

FUNCTIONS OF THE BUREAU ............................................................ 1

MANDATE......................................................................................... 1 SERVICES PROVIDED BY URSB ......................................................... 3

DETAILS OF THE BUSINESS REGISTRATION PROCESS ......................... 5

REGULATION OF INSOLVENCY PRACTICE .......................................... 8 WINDING UP PROCEDURE ............................................................. 9

DETAILS OF THE INTELLECTUAL PROPERTY REGISTRATION PROCESS ........................................................................................ 12

DETAILS OF THE CIVIL REGISTRATION PROCESS ............................... 14

TABLE OF CONTENTS

Page 4: CLIENT CHARTER 2018 - 2021€¦ · VISION Centre of Excellence for Reliable Registra on Services. MISSION To provide accessible, reliable and innova ve registra on services for a

1

VISIONCentre of Excellence for Reliable Registra�on Services.

MISSIONTo provide accessible, reliable and innova�ve registra�on services for a formalized Economy.

CORE VALUES Professionalism Integrity Teamwork Excellence Transparency Accountability

FUNCTIONS OF THE BUREAUSec�on 4(2) of the URSB Act s�pulates that the Bureau shall, for the purpose of achieving its objec�ves, have the following func�ons:- Carry out all registra�ons required under the relevant laws; Maintain registers, data and records on registra�ons effected by the bureau and act as a clearing house for informa�on and data on those registra�ons; Evaluate from �me to �me the prac�cability and efficacy of the relevant laws and advise the Government accordingly; Carry on research and also disseminate research findings in the fields covered by the relevant laws through seminars, workshops, publica�ons or other means and to recommend to the Government any improvements in the relevant laws appearing to the Bureau to be required as a result; Charge fees for any services performed by the Bureau; Perform any other func�on or to carry out such other ac�vity as may be conducive or incidental to the efficient discharge of its objects or as the Minister may, by statutory instrument, direct. Act as the agent of the Uganda Revenue Authority in the collec�on of stamp duty under the Stamps Act in respect of any documents or other ma�er on or in respect of which stamp duty is required to be paid and connected with the func�ons of the bureau under this Act.

MANDATEThe following laws regulate our service standards as an organiza�on:

Business Registra�on The Uganda Registra�on Services Bureau Act Cap 210 The Companies Act No. 1 of 2012 Registra�on of Documents Act Cap 81

Partnership Act, No.2 of 2010 Business Names Registra�on Act Cap 109 The Finance Act, 2003 (as amended) The Cha�els Securi�es Act No. 7 of 2014 The Capital Markets Authority (Amendment) Act No.12 of 2011 The Non-Governmental Organiza�ons Act No.1 of 2016 The Mortgage Act No. 8 of 2009

Intellectual Property Rights The Industrial Property Act of 2014 > Industrial property regula�ons, 2017 > Industrial property (fees) regula�ons, 2017 The Geographical Indica�ons Act 2013 The Trademarks Act 2010 The Trademark Regula�ons 2012 The Copyright and Neighbouring Rights Act, 2006 The Copyright and Neighbouring Rights Regula�ons S.I No. 1, 2012 The Trade Secrets Protec�on Act, 2009

Official Receiver The Companies Act, 2012 Insolvency Act,2011 Insolvency Regula�ons, S.I No. 36 of 2013 Insolvency Inves�ga�on and Prosecu�on Regula�ons, 2018 Insolvency Prac��oners Regula�ons,2017 Insolvency Fees (Amendment) Regula�ons, 2018

Civil Registra�on Ar�cle 18 of the 1995 Cons�tu�on of Uganda Uganda Registra�on Services Bureau Act Cap 210 The Marriage Act Cap 251 The Marriage (Amendment of 2nd Schedule) Order, No.25 of 2014 The Marriage (Districts and Registrars) Order Statutory Instrument 251-1 Hindu Marriage and Divorce Act Cap 250 The Hindu Marriage and Divorce (Marriage Registra�on) Rules Statutory Instrument 250-1 The Hindu Marriage and Divorce (Marriage Registra�on) (Amendment) Rules, No.22 of 2014 Customary Marriage (Registra�on) Act Cap 248 The Customary Marriage (Registra�on) (Prescrip�on of forms and fees) Regula�ons Statutory Instrument 248-1 The Marriage and Divorce of Mohammedans Act Cap 252 The Marriage and Divorce of Mohammedans (Jurisdic�on in matrimonial causes) Instrument Statutory Instrument 251-3

The Marriage and Divorce of Mohammedans (Appointment of Registrars) (Amendment) Order, No. 23 of 2014 The Marriage and Divorce of Mohammedans (Fees) (Amendment)Order, No. 24 of 2014

Ins�tu�onal and Legal Framework The Cons�tu�on of the Republic of Uganda The Uganda Registra�on Services Bureau Act Cap 210 Stamps Act Cap 342 The Local Government Act Cap 243 as amended

Page 5: CLIENT CHARTER 2018 - 2021€¦ · VISION Centre of Excellence for Reliable Registra on Services. MISSION To provide accessible, reliable and innova ve registra on services for a

2

VISIONCentre of Excellence for Reliable Registra�on Services.

MISSIONTo provide accessible, reliable and innova�ve registra�on services for a formalized Economy.

CORE VALUES Professionalism Integrity Teamwork Excellence Transparency Accountability

FUNCTIONS OF THE BUREAUSec�on 4(2) of the URSB Act s�pulates that the Bureau shall, for the purpose of achieving its objec�ves, have the following func�ons:- Carry out all registra�ons required under the relevant laws; Maintain registers, data and records on registra�ons effected by the bureau and act as a clearing house for informa�on and data on those registra�ons; Evaluate from �me to �me the prac�cability and efficacy of the relevant laws and advise the Government accordingly; Carry on research and also disseminate research findings in the fields covered by the relevant laws through seminars, workshops, publica�ons or other means and to recommend to the Government any improvements in the relevant laws appearing to the Bureau to be required as a result; Charge fees for any services performed by the Bureau; Perform any other func�on or to carry out such other ac�vity as may be conducive or incidental to the efficient discharge of its objects or as the Minister may, by statutory instrument, direct. Act as the agent of the Uganda Revenue Authority in the collec�on of stamp duty under the Stamps Act in respect of any documents or other ma�er on or in respect of which stamp duty is required to be paid and connected with the func�ons of the bureau under this Act.

MANDATEThe following laws regulate our service standards as an organiza�on:

Business Registra�on The Uganda Registra�on Services Bureau Act Cap 210 The Companies Act No. 1 of 2012 Registra�on of Documents Act Cap 81

Partnership Act, No.2 of 2010 Business Names Registra�on Act Cap 109 The Finance Act, 2003 (as amended) The Cha�els Securi�es Act No. 7 of 2014 The Capital Markets Authority (Amendment) Act No.12 of 2011 The Non-Governmental Organiza�ons Act No.1 of 2016 The Mortgage Act No. 8 of 2009

Intellectual Property Rights The Industrial Property Act of 2014 > Industrial property regula�ons, 2017 > Industrial property (fees) regula�ons, 2017 The Geographical Indica�ons Act 2013 The Trademarks Act 2010 The Trademark Regula�ons 2012 The Copyright and Neighbouring Rights Act, 2006 The Copyright and Neighbouring Rights Regula�ons S.I No. 1, 2012 The Trade Secrets Protec�on Act, 2009

Official Receiver The Companies Act, 2012 Insolvency Act,2011 Insolvency Regula�ons, S.I No. 36 of 2013 Insolvency Inves�ga�on and Prosecu�on Regula�ons, 2018 Insolvency Prac��oners Regula�ons,2017 Insolvency Fees (Amendment) Regula�ons, 2018

Civil Registra�on Ar�cle 18 of the 1995 Cons�tu�on of Uganda Uganda Registra�on Services Bureau Act Cap 210 The Marriage Act Cap 251 The Marriage (Amendment of 2nd Schedule) Order, No.25 of 2014 The Marriage (Districts and Registrars) Order Statutory Instrument 251-1 Hindu Marriage and Divorce Act Cap 250 The Hindu Marriage and Divorce (Marriage Registra�on) Rules Statutory Instrument 250-1 The Hindu Marriage and Divorce (Marriage Registra�on) (Amendment) Rules, No.22 of 2014 Customary Marriage (Registra�on) Act Cap 248 The Customary Marriage (Registra�on) (Prescrip�on of forms and fees) Regula�ons Statutory Instrument 248-1 The Marriage and Divorce of Mohammedans Act Cap 252 The Marriage and Divorce of Mohammedans (Jurisdic�on in matrimonial causes) Instrument Statutory Instrument 251-3

The Marriage and Divorce of Mohammedans (Appointment of Registrars) (Amendment) Order, No. 23 of 2014 The Marriage and Divorce of Mohammedans (Fees) (Amendment)Order, No. 24 of 2014

Ins�tu�onal and Legal Framework The Cons�tu�on of the Republic of Uganda The Uganda Registra�on Services Bureau Act Cap 210 Stamps Act Cap 342 The Local Government Act Cap 243 as amended

Page 6: CLIENT CHARTER 2018 - 2021€¦ · VISION Centre of Excellence for Reliable Registra on Services. MISSION To provide accessible, reliable and innova ve registra on services for a

3

VISIONCentre of Excellence for Reliable Registra�on Services.

MISSIONTo provide accessible, reliable and innova�ve registra�on services for a formalized Economy.

CORE VALUES Professionalism Integrity Teamwork Excellence Transparency Accountability

FUNCTIONS OF THE BUREAUSec�on 4(2) of the URSB Act s�pulates that the Bureau shall, for the purpose of achieving its objec�ves, have the following func�ons:- Carry out all registra�ons required under the relevant laws; Maintain registers, data and records on registra�ons effected by the bureau and act as a clearing house for informa�on and data on those registra�ons; Evaluate from �me to �me the prac�cability and efficacy of the relevant laws and advise the Government accordingly; Carry on research and also disseminate research findings in the fields covered by the relevant laws through seminars, workshops, publica�ons or other means and to recommend to the Government any improvements in the relevant laws appearing to the Bureau to be required as a result; Charge fees for any services performed by the Bureau; Perform any other func�on or to carry out such other ac�vity as may be conducive or incidental to the efficient discharge of its objects or as the Minister may, by statutory instrument, direct. Act as the agent of the Uganda Revenue Authority in the collec�on of stamp duty under the Stamps Act in respect of any documents or other ma�er on or in respect of which stamp duty is required to be paid and connected with the func�ons of the bureau under this Act.

MANDATEThe following laws regulate our service standards as an organiza�on:

Business Registra�on The Uganda Registra�on Services Bureau Act Cap 210 The Companies Act No. 1 of 2012 Registra�on of Documents Act Cap 81

Partnership Act, No.2 of 2010 Business Names Registra�on Act Cap 109 The Finance Act, 2003 (as amended) The Cha�els Securi�es Act No. 7 of 2014 The Capital Markets Authority (Amendment) Act No.12 of 2011 The Non-Governmental Organiza�ons Act No.1 of 2016 The Mortgage Act No. 8 of 2009

Intellectual Property Rights The Industrial Property Act of 2014 > Industrial property regula�ons, 2017 > Industrial property (fees) regula�ons, 2017 The Geographical Indica�ons Act 2013 The Trademarks Act 2010 The Trademark Regula�ons 2012 The Copyright and Neighbouring Rights Act, 2006 The Copyright and Neighbouring Rights Regula�ons S.I No. 1, 2012 The Trade Secrets Protec�on Act, 2009

Official Receiver The Companies Act, 2012 Insolvency Act,2011 Insolvency Regula�ons, S.I No. 36 of 2013 Insolvency Inves�ga�on and Prosecu�on Regula�ons, 2018 Insolvency Prac��oners Regula�ons,2017 Insolvency Fees (Amendment) Regula�ons, 2018

Civil Registra�on Ar�cle 18 of the 1995 Cons�tu�on of Uganda Uganda Registra�on Services Bureau Act Cap 210 The Marriage Act Cap 251 The Marriage (Amendment of 2nd Schedule) Order, No.25 of 2014 The Marriage (Districts and Registrars) Order Statutory Instrument 251-1 Hindu Marriage and Divorce Act Cap 250 The Hindu Marriage and Divorce (Marriage Registra�on) Rules Statutory Instrument 250-1 The Hindu Marriage and Divorce (Marriage Registra�on) (Amendment) Rules, No.22 of 2014 Customary Marriage (Registra�on) Act Cap 248 The Customary Marriage (Registra�on) (Prescrip�on of forms and fees) Regula�ons Statutory Instrument 248-1 The Marriage and Divorce of Mohammedans Act Cap 252 The Marriage and Divorce of Mohammedans (Jurisdic�on in matrimonial causes) Instrument Statutory Instrument 251-3

The Marriage and Divorce of Mohammedans (Appointment of Registrars) (Amendment) Order, No. 23 of 2014 The Marriage and Divorce of Mohammedans (Fees) (Amendment)Order, No. 24 of 2014

Ins�tu�onal and Legal Framework The Cons�tu�on of the Republic of Uganda The Uganda Registra�on Services Bureau Act Cap 210 Stamps Act Cap 342 The Local Government Act Cap 243 as amended

Directorate / Unit Services Offered

Business Registra�on

i) Companies Name Reserva�on Name Searches Registra�on of companies Verifica�on and Cer�fica�on of Records Media�on and Advising clients Registra�on of company forms & resolu�ons Search of records Registra�on of charges including Debentures and Mortgages

ii) Business Names Search of Business Names Registra�on of business names Verifica�on and Cer�fica�on of Business Names Registra�on of changes in par�culars of Business Names Cessa�on of Business

iii) Documents Search of documents Registra�on of documents such as Powers of A�orney, Deeds, Cons�tu�ons, Agreements, affidavits Verifica�on and Cer�fica�on of Documents Registra�on of Cha�el Securi�es

Below is a descrip�on of the services providedSERVICES PROVIDED BY URSB

Page 7: CLIENT CHARTER 2018 - 2021€¦ · VISION Centre of Excellence for Reliable Registra on Services. MISSION To provide accessible, reliable and innova ve registra on services for a

4

VISIONCentre of Excellence for Reliable Registra�on Services.

MISSIONTo provide accessible, reliable and innova�ve registra�on services for a formalized Economy.

CORE VALUES Professionalism Integrity Teamwork Excellence Transparency Accountability

FUNCTIONS OF THE BUREAUSec�on 4(2) of the URSB Act s�pulates that the Bureau shall, for the purpose of achieving its objec�ves, have the following func�ons:- Carry out all registra�ons required under the relevant laws; Maintain registers, data and records on registra�ons effected by the bureau and act as a clearing house for informa�on and data on those registra�ons; Evaluate from �me to �me the prac�cability and efficacy of the relevant laws and advise the Government accordingly; Carry on research and also disseminate research findings in the fields covered by the relevant laws through seminars, workshops, publica�ons or other means and to recommend to the Government any improvements in the relevant laws appearing to the Bureau to be required as a result; Charge fees for any services performed by the Bureau; Perform any other func�on or to carry out such other ac�vity as may be conducive or incidental to the efficient discharge of its objects or as the Minister may, by statutory instrument, direct. Act as the agent of the Uganda Revenue Authority in the collec�on of stamp duty under the Stamps Act in respect of any documents or other ma�er on or in respect of which stamp duty is required to be paid and connected with the func�ons of the bureau under this Act.

MANDATEThe following laws regulate our service standards as an organiza�on:

Business Registra�on The Uganda Registra�on Services Bureau Act Cap 210 The Companies Act No. 1 of 2012 Registra�on of Documents Act Cap 81

Partnership Act, No.2 of 2010 Business Names Registra�on Act Cap 109 The Finance Act, 2003 (as amended) The Cha�els Securi�es Act No. 7 of 2014 The Capital Markets Authority (Amendment) Act No.12 of 2011 The Non-Governmental Organiza�ons Act No.1 of 2016 The Mortgage Act No. 8 of 2009

Intellectual Property Rights The Industrial Property Act of 2014 > Industrial property regula�ons, 2017 > Industrial property (fees) regula�ons, 2017 The Geographical Indica�ons Act 2013 The Trademarks Act 2010 The Trademark Regula�ons 2012 The Copyright and Neighbouring Rights Act, 2006 The Copyright and Neighbouring Rights Regula�ons S.I No. 1, 2012 The Trade Secrets Protec�on Act, 2009

Official Receiver The Companies Act, 2012 Insolvency Act,2011 Insolvency Regula�ons, S.I No. 36 of 2013 Insolvency Inves�ga�on and Prosecu�on Regula�ons, 2018 Insolvency Prac��oners Regula�ons,2017 Insolvency Fees (Amendment) Regula�ons, 2018

Civil Registra�on Ar�cle 18 of the 1995 Cons�tu�on of Uganda Uganda Registra�on Services Bureau Act Cap 210 The Marriage Act Cap 251 The Marriage (Amendment of 2nd Schedule) Order, No.25 of 2014 The Marriage (Districts and Registrars) Order Statutory Instrument 251-1 Hindu Marriage and Divorce Act Cap 250 The Hindu Marriage and Divorce (Marriage Registra�on) Rules Statutory Instrument 250-1 The Hindu Marriage and Divorce (Marriage Registra�on) (Amendment) Rules, No.22 of 2014 Customary Marriage (Registra�on) Act Cap 248 The Customary Marriage (Registra�on) (Prescrip�on of forms and fees) Regula�ons Statutory Instrument 248-1 The Marriage and Divorce of Mohammedans Act Cap 252 The Marriage and Divorce of Mohammedans (Jurisdic�on in matrimonial causes) Instrument Statutory Instrument 251-3

The Marriage and Divorce of Mohammedans (Appointment of Registrars) (Amendment) Order, No. 23 of 2014 The Marriage and Divorce of Mohammedans (Fees) (Amendment)Order, No. 24 of 2014

Ins�tu�onal and Legal Framework The Cons�tu�on of the Republic of Uganda The Uganda Registra�on Services Bureau Act Cap 210 Stamps Act Cap 342 The Local Government Act Cap 243 as amended

Register Patents, U�lity models, Industrial Designs, Copyright and Neighboring Rights, Trademarks and Geographical Indica�ons Handle opposi�ons and rec�fica�ons Inves�gate and Enforce protec�on of Intellectual Property RightsRegulate Collec�ve Management Organiza�onsVerifica�on and Cer�fica�on of RecordsProvide advice to clients Searches on the Intellectual Property register To handle Tradi�onal Knowledge related ma�ers

Directorate / Unit Services Offered

OfficialReceiver

Civil Registra�on

Intellectual Property

Marriages Celebra�on of civil marriages for Kampala City Registra�on of Marriages Licensing places of worship for celebra�ng marriages Licensing any other place other than places of worship for celebra�on of a Marriage Providing Marriage registra�on materials Verifica�on and Cer�fica�on of Marriage records Providing advice to clients Issuing Single status le�ers

Administering of Insolvent companies &individualsRegistra�on and Regula�on of Insolvency Prac��onersInves�ga�on of Insolvent Companies & individualsProsecu�on of persons for offences commi�ed under the Insolvency Act Providing advice to Government on ma�ers of Insolvency Providing advice to clients Ac�ng as an agent of a reciproca�ng state in cross border Insolvency Searches on the Insolvency Prac��oners Register

Page 8: CLIENT CHARTER 2018 - 2021€¦ · VISION Centre of Excellence for Reliable Registra on Services. MISSION To provide accessible, reliable and innova ve registra on services for a

VISIONCentre of Excellence for Reliable Registra�on Services.

MISSIONTo provide accessible, reliable and innova�ve registra�on services for a formalized Economy.

CORE VALUES Professionalism Integrity Teamwork Excellence Transparency Accountability

FUNCTIONS OF THE BUREAUSec�on 4(2) of the URSB Act s�pulates that the Bureau shall, for the purpose of achieving its objec�ves, have the following func�ons:- Carry out all registra�ons required under the relevant laws; Maintain registers, data and records on registra�ons effected by the bureau and act as a clearing house for informa�on and data on those registra�ons; Evaluate from �me to �me the prac�cability and efficacy of the relevant laws and advise the Government accordingly; Carry on research and also disseminate research findings in the fields covered by the relevant laws through seminars, workshops, publica�ons or other means and to recommend to the Government any improvements in the relevant laws appearing to the Bureau to be required as a result; Charge fees for any services performed by the Bureau; Perform any other func�on or to carry out such other ac�vity as may be conducive or incidental to the efficient discharge of its objects or as the Minister may, by statutory instrument, direct. Act as the agent of the Uganda Revenue Authority in the collec�on of stamp duty under the Stamps Act in respect of any documents or other ma�er on or in respect of which stamp duty is required to be paid and connected with the func�ons of the bureau under this Act.

MANDATEThe following laws regulate our service standards as an organiza�on:

Business Registra�on The Uganda Registra�on Services Bureau Act Cap 210 The Companies Act No. 1 of 2012 Registra�on of Documents Act Cap 81

Partnership Act, No.2 of 2010 Business Names Registra�on Act Cap 109 The Finance Act, 2003 (as amended) The Cha�els Securi�es Act No. 7 of 2014 The Capital Markets Authority (Amendment) Act No.12 of 2011 The Non-Governmental Organiza�ons Act No.1 of 2016 The Mortgage Act No. 8 of 2009

Intellectual Property Rights The Industrial Property Act of 2014 > Industrial property regula�ons, 2017 > Industrial property (fees) regula�ons, 2017 The Geographical Indica�ons Act 2013 The Trademarks Act 2010 The Trademark Regula�ons 2012 The Copyright and Neighbouring Rights Act, 2006 The Copyright and Neighbouring Rights Regula�ons S.I No. 1, 2012 The Trade Secrets Protec�on Act, 2009

Official Receiver The Companies Act, 2012 Insolvency Act,2011 Insolvency Regula�ons, S.I No. 36 of 2013 Insolvency Inves�ga�on and Prosecu�on Regula�ons, 2018 Insolvency Prac��oners Regula�ons,2017 Insolvency Fees (Amendment) Regula�ons, 2018

Civil Registra�on Ar�cle 18 of the 1995 Cons�tu�on of Uganda Uganda Registra�on Services Bureau Act Cap 210 The Marriage Act Cap 251 The Marriage (Amendment of 2nd Schedule) Order, No.25 of 2014 The Marriage (Districts and Registrars) Order Statutory Instrument 251-1 Hindu Marriage and Divorce Act Cap 250 The Hindu Marriage and Divorce (Marriage Registra�on) Rules Statutory Instrument 250-1 The Hindu Marriage and Divorce (Marriage Registra�on) (Amendment) Rules, No.22 of 2014 Customary Marriage (Registra�on) Act Cap 248 The Customary Marriage (Registra�on) (Prescrip�on of forms and fees) Regula�ons Statutory Instrument 248-1 The Marriage and Divorce of Mohammedans Act Cap 252 The Marriage and Divorce of Mohammedans (Jurisdic�on in matrimonial causes) Instrument Statutory Instrument 251-3

The Marriage and Divorce of Mohammedans (Appointment of Registrars) (Amendment) Order, No. 23 of 2014 The Marriage and Divorce of Mohammedans (Fees) (Amendment)Order, No. 24 of 2014

Ins�tu�onal and Legal Framework The Cons�tu�on of the Republic of Uganda The Uganda Registra�on Services Bureau Act Cap 210 Stamps Act Cap 342 The Local Government Act Cap 243 as amended

5

DETAILS OF THE BUSINESS REGISTRATION PROCESS

Service Details Time Frame

1. Company Incorpora�on

Reserva�on of company name 1 hour

Submit company documents for assessment 10 Minutes

Payment of fees at the Bank 10 Minutes

Processing of applica�on and issuance of cer�ficate

4 Hours

2. Registra�on of other company forms

Assessment of fees payable 10 Minutes

Payment 10 Minutes

Processing of documents / forms 4 Hours

3. Search of Records

Assessment of fees 10 Minutes

Payment 10 Minutes

Self-Online Search Instant

Applica�on for Search with a search Report 3 Hours

4. Registra�on of Documents

Assessment of fees 10 Minutes

Payment of fees 10 Minutes

Registra�on of documents 3 Hours

5. Registra�on of Business Names

Name Search 1 Hour

Assessment of fees 10 Minutes

Payment of fees 10 Minutes

Cer�ficate of Registra�on 3 Hours

6. Change of Par�culars

Assessment of fees 10 Minutes

Payment 10 Minutes

Registra�on of the change 3 Hours

*There is a bank situated within URSB premises. However, clients are encouraged to make payments from any Bank of choice, or through Mobile Money and Visa payments

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VISIONCentre of Excellence for Reliable Registra�on Services.

MISSIONTo provide accessible, reliable and innova�ve registra�on services for a formalized Economy.

CORE VALUES Professionalism Integrity Teamwork Excellence Transparency Accountability

FUNCTIONS OF THE BUREAUSec�on 4(2) of the URSB Act s�pulates that the Bureau shall, for the purpose of achieving its objec�ves, have the following func�ons:- Carry out all registra�ons required under the relevant laws; Maintain registers, data and records on registra�ons effected by the bureau and act as a clearing house for informa�on and data on those registra�ons; Evaluate from �me to �me the prac�cability and efficacy of the relevant laws and advise the Government accordingly; Carry on research and also disseminate research findings in the fields covered by the relevant laws through seminars, workshops, publica�ons or other means and to recommend to the Government any improvements in the relevant laws appearing to the Bureau to be required as a result; Charge fees for any services performed by the Bureau; Perform any other func�on or to carry out such other ac�vity as may be conducive or incidental to the efficient discharge of its objects or as the Minister may, by statutory instrument, direct. Act as the agent of the Uganda Revenue Authority in the collec�on of stamp duty under the Stamps Act in respect of any documents or other ma�er on or in respect of which stamp duty is required to be paid and connected with the func�ons of the bureau under this Act.

MANDATEThe following laws regulate our service standards as an organiza�on:

Business Registra�on The Uganda Registra�on Services Bureau Act Cap 210 The Companies Act No. 1 of 2012 Registra�on of Documents Act Cap 81

Partnership Act, No.2 of 2010 Business Names Registra�on Act Cap 109 The Finance Act, 2003 (as amended) The Cha�els Securi�es Act No. 7 of 2014 The Capital Markets Authority (Amendment) Act No.12 of 2011 The Non-Governmental Organiza�ons Act No.1 of 2016 The Mortgage Act No. 8 of 2009

Intellectual Property Rights The Industrial Property Act of 2014 > Industrial property regula�ons, 2017 > Industrial property (fees) regula�ons, 2017 The Geographical Indica�ons Act 2013 The Trademarks Act 2010 The Trademark Regula�ons 2012 The Copyright and Neighbouring Rights Act, 2006 The Copyright and Neighbouring Rights Regula�ons S.I No. 1, 2012 The Trade Secrets Protec�on Act, 2009

Official Receiver The Companies Act, 2012 Insolvency Act,2011 Insolvency Regula�ons, S.I No. 36 of 2013 Insolvency Inves�ga�on and Prosecu�on Regula�ons, 2018 Insolvency Prac��oners Regula�ons,2017 Insolvency Fees (Amendment) Regula�ons, 2018

Civil Registra�on Ar�cle 18 of the 1995 Cons�tu�on of Uganda Uganda Registra�on Services Bureau Act Cap 210 The Marriage Act Cap 251 The Marriage (Amendment of 2nd Schedule) Order, No.25 of 2014 The Marriage (Districts and Registrars) Order Statutory Instrument 251-1 Hindu Marriage and Divorce Act Cap 250 The Hindu Marriage and Divorce (Marriage Registra�on) Rules Statutory Instrument 250-1 The Hindu Marriage and Divorce (Marriage Registra�on) (Amendment) Rules, No.22 of 2014 Customary Marriage (Registra�on) Act Cap 248 The Customary Marriage (Registra�on) (Prescrip�on of forms and fees) Regula�ons Statutory Instrument 248-1 The Marriage and Divorce of Mohammedans Act Cap 252 The Marriage and Divorce of Mohammedans (Jurisdic�on in matrimonial causes) Instrument Statutory Instrument 251-3

The Marriage and Divorce of Mohammedans (Appointment of Registrars) (Amendment) Order, No. 23 of 2014 The Marriage and Divorce of Mohammedans (Fees) (Amendment)Order, No. 24 of 2014

Ins�tu�onal and Legal Framework The Cons�tu�on of the Republic of Uganda The Uganda Registra�on Services Bureau Act Cap 210 Stamps Act Cap 342 The Local Government Act Cap 243 as amended

SCHEDULE OF FEES

Service Details Costs (Ugx. & Us$)

Con�nuous filing on companies Company Forms 20,000/=

Company Resolu�ons 20,000/=

Stamp duty on transfer of shares 1.5% of amount being transferred

Registra�on of transfer of shares 20,000/= Plus 1% of amount of shares being transferred

Annual Returns 50,000/=

Business NamesRegistra�on

Other Services

Registra�on Of Legal Documents

50,000/=

30,000/=

Change of par�culars 10,000/=

Registra�on Fees 24,000/=

Cer�fica�on of company documents 20,000/=

Search Fees 25,000/=

Search 2,000/=

Filing Fees 1,000/= per copy

Cancella�on of Entry 5,000/= per copy

Rec�fica�on of register 10,000/= per copy

No�ce of cessa�on 10,000/= per set

Cer�fica�on 5000/=

Powers of A�orney and Cons�tu�on

Change of Address 5,000/= per copy

Affidavits and Statutory Declara�ons

Incorpora�on of Companies with Share Capital

Name reserva�on 20,000/=

Registra�on fees of nominal capital of 1M-5M

50,000/=

Registra�on fees of nominal capital exceeding 5M

1% of Share Capital

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7

VISIONCentre of Excellence for Reliable Registra�on Services.

MISSIONTo provide accessible, reliable and innova�ve registra�on services for a formalized Economy.

CORE VALUES Professionalism Integrity Teamwork Excellence Transparency Accountability

FUNCTIONS OF THE BUREAUSec�on 4(2) of the URSB Act s�pulates that the Bureau shall, for the purpose of achieving its objec�ves, have the following func�ons:- Carry out all registra�ons required under the relevant laws; Maintain registers, data and records on registra�ons effected by the bureau and act as a clearing house for informa�on and data on those registra�ons; Evaluate from �me to �me the prac�cability and efficacy of the relevant laws and advise the Government accordingly; Carry on research and also disseminate research findings in the fields covered by the relevant laws through seminars, workshops, publica�ons or other means and to recommend to the Government any improvements in the relevant laws appearing to the Bureau to be required as a result; Charge fees for any services performed by the Bureau; Perform any other func�on or to carry out such other ac�vity as may be conducive or incidental to the efficient discharge of its objects or as the Minister may, by statutory instrument, direct. Act as the agent of the Uganda Revenue Authority in the collec�on of stamp duty under the Stamps Act in respect of any documents or other ma�er on or in respect of which stamp duty is required to be paid and connected with the func�ons of the bureau under this Act.

MANDATEThe following laws regulate our service standards as an organiza�on:

Business Registra�on The Uganda Registra�on Services Bureau Act Cap 210 The Companies Act No. 1 of 2012 Registra�on of Documents Act Cap 81

Partnership Act, No.2 of 2010 Business Names Registra�on Act Cap 109 The Finance Act, 2003 (as amended) The Cha�els Securi�es Act No. 7 of 2014 The Capital Markets Authority (Amendment) Act No.12 of 2011 The Non-Governmental Organiza�ons Act No.1 of 2016 The Mortgage Act No. 8 of 2009

Intellectual Property Rights The Industrial Property Act of 2014 > Industrial property regula�ons, 2017 > Industrial property (fees) regula�ons, 2017 The Geographical Indica�ons Act 2013 The Trademarks Act 2010 The Trademark Regula�ons 2012 The Copyright and Neighbouring Rights Act, 2006 The Copyright and Neighbouring Rights Regula�ons S.I No. 1, 2012 The Trade Secrets Protec�on Act, 2009

Official Receiver The Companies Act, 2012 Insolvency Act,2011 Insolvency Regula�ons, S.I No. 36 of 2013 Insolvency Inves�ga�on and Prosecu�on Regula�ons, 2018 Insolvency Prac��oners Regula�ons,2017 Insolvency Fees (Amendment) Regula�ons, 2018

Civil Registra�on Ar�cle 18 of the 1995 Cons�tu�on of Uganda Uganda Registra�on Services Bureau Act Cap 210 The Marriage Act Cap 251 The Marriage (Amendment of 2nd Schedule) Order, No.25 of 2014 The Marriage (Districts and Registrars) Order Statutory Instrument 251-1 Hindu Marriage and Divorce Act Cap 250 The Hindu Marriage and Divorce (Marriage Registra�on) Rules Statutory Instrument 250-1 The Hindu Marriage and Divorce (Marriage Registra�on) (Amendment) Rules, No.22 of 2014 Customary Marriage (Registra�on) Act Cap 248 The Customary Marriage (Registra�on) (Prescrip�on of forms and fees) Regula�ons Statutory Instrument 248-1 The Marriage and Divorce of Mohammedans Act Cap 252 The Marriage and Divorce of Mohammedans (Jurisdic�on in matrimonial causes) Instrument Statutory Instrument 251-3

The Marriage and Divorce of Mohammedans (Appointment of Registrars) (Amendment) Order, No. 23 of 2014 The Marriage and Divorce of Mohammedans (Fees) (Amendment)Order, No. 24 of 2014

Ins�tu�onal and Legal Framework The Cons�tu�on of the Republic of Uganda The Uganda Registra�on Services Bureau Act Cap 210 Stamps Act Cap 342 The Local Government Act Cap 243 as amended

Stamp duty

Incorpora�on of Company without share capital

Registra�on fees of a company limited by guarantee

80,000/=

Stamp Duty of Company limited by Guarantee

35,000/=

Registra�on of annual returns of a company Limited by Guarantee including a copy of balance sheet

30,000/=

Service Details Costs (Ugx. & Us$)

0.5% of share capital on new companies with share capital above 5M

Foreign Companies

Registra�on of cer�fied copy of memorandum or equivalent

$250

Any other document (forms) $55

Cer�fica�on, per copy $10

Registra�on of Charges

Registra�on of mortgage/charge 50,000/=

Registra�on of series of debentures 50,000/

Inspec�on of register 20,000/=

25,000/=Registra�on of receiver or manager of property

Note: Submission should be in triplicate (2 originals and 1 photocopy, each extra copy costs 10,000/=)

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8

REGULATION OF INSOLVENCY PRACTICE1. Registra�on of Insolvency Prac��oners

5 minutes 150,000

5 minutes 50,000

10 minutes 20,000

Service Details Time Frame Cost

Applica�on For Registra�on Of Insolvency Prac��oner

Requirements • Applica�on Form- Form 1-Insolvency Prac��oners Regula�ons, 2017Supported by Cer�fied copies of the qualifica�ons of the person Proof of membership of the professional body. Evidence of the professional indemnity Evidence of a bank account for insolvency ma�ers. Proof of payment of fees Any other document that the official receiver may require for purposes of compliance with the Act and Regula�ons

Communica�on of decision on the applica�on Within 15 Working days

Filing Annual Returns By Insolvency Prac��oner

Annual Returns for Insolvency Prac��oners - Form 3 of Insolvency Prac��oners Regula�ons, 2017

Search on Register Applica�on to search on Insolvency Prac��oners Register

5 minutes Free

2. Inves�ga�on and Prosecu�on

Service Details Time Frame Cost

Inves�ga�on of Conduct of Insolvency Prac��oners; Directors, Shareholders, Contributories of Insolvent Companies; Promo�on, Forma�on, Failure and Conduct of Business of Insolvent Company

A complaint, shall specify the:- • names and physical address of the person against whom the complaint is made; • names and address of the complainant; • material par�culars of complaint or allega�on; • capacity of the person filing a complaint; and • �me that the ac�on arose

The Investigation report shall be made available within 60 days from the date of commencement of the investigation or at such a time as determined by the Official Receiver.

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9

WINDING UP PROCEDURE1. Winding Up Of Companies

This is a procedure for solvent companies initiated by the company’s members and involves the orderly winding-up of the company’s affairs, the appointment of a liquidator to manage the process of realizing the company’s assets, ceasing or sale of its operations, payment of its debts (if any) and distribution of surplus assets (if any) among its members.

Cause a mee�ng of the creditors of the company on the same day as the mee�ng for the resolu�on for Liquida�on is to be proposed or on the following day.

Fees determined by UPPC and Newspaper of choice

Notice for the meeting of the creditors to be advertised in the gazette and newspaper of wide circulation.

Service Statutory RequirementsTime Frame

Of Registra�on

Cost(Ugx)

Members Voluntary Winding Up

30 minutes

30 minutes

5 Minutes

30 minutes

Within 14 days give public no�ce of special resolu�on to wind up and appointment of liquidator in the gaze�e and Newspaper

Filing of copies of public no�ce of the special resolu�on of winding up and appointment of Liquidator.

Filing of any report required to be filed under the Act- Preliminary Report, Interim Report and Final Report

20,000

Free

20,000

Fees determined by UPPC and Newspaper of choice

Registra�on of Special Resolu�on for winding up and appointment of a liquidator

Filing and Registra�on of Statutory Declara�on of Solvency supported by Statement of Assets and Liabili�es (Form 20 Insolvency Regula�ons,2013)

30 minutes 50,000

It is a procedure, instigated by an insolvent company, by which the assets of the insolvent company are sold, and the proceeds are distributed to the company's creditors. At the end of the liquidation, the company is dissolved. The process is managed by a liquidator. A company goes into CVL after its directors realise that its liabilities exceed its assets or it cannot pay its debts as they fall due and so the company cannot carry on its business.

Creditors Voluntary Winding Up

5 Minutes FreeFile copy of the no�ce in the gaze�e and newspaper.

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Service Statutory RequirementsTime Frame

Of Registra�on

Cost(Ugx)

30 minutes 20,000Registra�on of Special Resolu�on for winding up and appointment of a liquidator

5 minutes FreeFiling of a copy of public no�ce of the special resolu�on of winding up and appointment of Liquidator.

30 minutes 20,000Filing of any report required to be filed under the Act- Preliminary Report, Interim Report and Final Report

Within 14 days give public no�ce of special resolu�on to wind up and appointment of liquidator in the gaze�e and Newspaper

Fees determined by UPPC and Newspaper of choice

2. Corporate Rescuea) RECEIVERSHIP

Service Statutory RequirementsTime Frame

Of Registra�on

Cost(Ugx)

Fees determined by UPPC and Newspaper of choice

Receiverships are provided for under sections 175 – 197 of the Insolvency Act. This is a remedy available to secured creditors on default of payment by the debtor. A receiver may be appointed under a debenture or a deed creating security over the Company assets or by court. A receiver’s main focus is to realise assets and manage the business of a company for the benefit of the security holder.

Receivership Registra�on of No�ce of appointment of areceiver. Form 12 of Schedule 1 ofInsolvency Regula�ons

30 minutes 20,000

30 minutes 20,000

*An appointed receiver should be a qualified insolvency practitioner.

Within 14 days give public no�ce in the gaze�e and Newspaper

Filing of copy of Public No�ce of Receivership and Appointment of receiver

Filing of any report by the receiver (Filed within 5 days after preparation)

10 Minutes Free

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b) ADMINISTRATION

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Service Statutory RequirementsTime Frame

Of Registra�on

Cost(Ugx)

Administra�on Filing and registra�on of special Resolu�on agreeing that the company needs to make a se�lement with the company creditors

30 minutes

30 minutes

30 minutes

30 minutes

20,000

20,000

20,000

20,000

*An appointed provisional administrator should be a qualified insolvency practitioner

Filing and registra�on of special Resolu�on appoin�ng a provisional Administrator

No�ce of appointment of provisional administrator Form 12 of Schedule 1 of Insolvency Regula�ons Filing of any report by the administrator every six months during the administra�on period.

FEES Fee (Ug. Shs)

On the filing of an order of public examina�on 20,000

2,000,000 for every 30 days.

2,000,000 for every 30 days.

150,000

2,000,000 for every 30 days.

200,000 for every 30 days.

Fees for registra�on of an insolvency prac��oner

50,000Filing annual returns by an insolvency prac��oner

20,000Filing statement of affairs for company

20,000Filing a list of contributories

20,000Search in the insolvency prac��oners register

Where the Official Receiver acts as an agent of a reciproca�ng state

20,000Filing with the Official Receiver any report required to be filed under the Act

SCHEDULE OF FEES Insolvency Fees (Amendment) Regulations, 2018

Where the Official Receiver acts as a provisional liquidator or provisional administrator.

Where the Official Receiver acts as a liquidator, administrator or receiver of an insolvent company.

Where the Official Receiver acts as an interim receiver, trustee, special manager or supervisor of an individual debtor.

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The Official Receiver’s aim is to to establish a fair insolvency system which strengthens the business sector by offering confidence to investors and the public to make viable decisions that support economic growth. The Official Receiver focuses on rescuing insolvent companies and individuals by encouraging them to adopt business rescue mechanisms.

Insolvency is the inability to pay one’s debts as and when they fall due. A debtor is presumed unable to pay his debts if: He has failed to comply with a statutory demand;

in whole or in part; or

person enforcing a charge over that property.The laws applicable to insolvency in Uganda include: the Companies Act, 2012; the Insolvency

mainly dealing with: (a) (b) officers of an insolvent company or of a company which being wound up or liquidat- ed, for the purpose of establishing any fraud of impropriety; (c) insolvent company; (d)

(e)

(f) (g fulfil provisions of the Insolvency Act.

Corporate Insolvency

1.

DETAILS OF THE INTELLECTUAL PROPERTY REGISTRATION PROCESS

DetailsService TimeFrame

Costs (Ugx & Us$)

UGX (Shs) Dollars ($)

Trademarks Receiving an applica�on 10 minutes 50,000/= $150

Request to the Registrar for preliminaryadvice on dis�nc�veness

1 Day 25,000/= $40

Search 1 Hour 25,000/= $ 65

Cer�fica�on 1 Hour 25,000/= $ 40Applica�on is adver�sed in the gaze�e. Fess paid directly to UPPC

If there is no opposi�on a�er the 60 days from the date of adver�sement, a cer�ficate of registra�on is issued for the trademark a�er registra�on.

2 Days 100,000/= $250

If there is an opposi�on to the registra�on, a no�ce of opposi�on is filed by the party so doing.

2 Days 100,000/= $250

The party registering the trademark then files a counter statement.

2 Days 50,000/= $150

Registra�on of an assignment within 2 months of the assignment.

1 Day

1 Day

1 Day

1 Day

1 Day

35,000/= $75

Registra�on of an assignment within 4 months of the assignment.

55,000/= $150

Registra�on of an assignment within 6 months of the assignment.

100,000/= $250

Change of names 20,000/= $30

Renewal of trademark registra�on 100,000/= $250$100Patents Filing patent applica�on form and

issuance of Applica�on number and filing date

2 hours 100,000/=

$15010 Day 150,000/=

$1001 Day 90,000/=

Substan�ve examina�on

Grant of patent

$5050,000/=

A�er the grant, the applicant adver�ses the grant in the Uganda Gaze�e.

Maintenance fees (paid a�er grant), annual for applica�on or patent under regula�on 35 (1) of S.I No.12 of 2017

Fees payable to the Uganda Prin�ng and Publishing Corpora�on

2ⁿd year

$7070,000/=3rd year$9090,000/=4th year$110110,000/=5th year

$130130,000/=6th year

$150150,000/=7th year

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within which to re-organize its affairs with an aim of turning around the business to profitabili-

-

used interchangeably with winding up. Winding up is the process by which the life of a company is brought to an end. The decision to liquidate or wind up a company may be based on a number of factors. The

lose interest in the business the company was undertaking.

impossible. In the first two instances, the company may be solvent while in the last instance, the company is insolvent. In such cases, the shareholders may decide to liquidate or wind up the company. The person appointed for this purpose (the liquidator) will sell the assets of the company, pay off all its debts, distribute any balance to the shareholders and the life of the company will come to an end.

Benefits Of Formally Winding Up A Business/Company

legal process. (c) Protects the interests of creditors. (d) The company may acquire a new lease of life through business rescue mecha

Modes of Winding up (a) Voluntary winding up which includes; members’ voluntary winding up and credi-tors winding up. (b) Winding up subject to supervision of the Court. (c) Compulsory winding up/ winding up by Court.

13

Industrial Designs

U�lityModel

$190190,000/=9th year

$210210,000/=10th year

$230230,000/=11th year

$250250,000/=12th year

$270270,000/=13th year

$290290,000/=14th year

$310310,000/=15th year

$330330,000/=16th year

$350350,000/=17th year

$370370,000/=18th year

$390390,000/=19th year

$410

$250

$20

410,000/=20h year

50,000/=

1 Day

1 Day

1 Day

1 Day

1 Day

1 Day

10 Days

1 Day

10 Minutes20 Minutes

30 Minutes

30 Minutes

20,000/=

100,000/=

$150100,000/=

$5050,000/=$5015,000/=

$2020,000/=

$10050,000/=$5030,000/=

$5050,000/=

Filing industrial design applica�onFormality examina�on of industrial design

Substan�ve examina�on of industrial design

Substan�ve examina�on

Cer�ficate of grant of u�lity mode.

Surcharge under regula�on 35 (3) of S.I No.12 of 2017

File u�lity model applica�on and carry out formality examina�on of applica�on

Surcharge under sec�on 76 (1) of the Act

Cer�ficate of grant of industrial design

Applica�on for renewal of registra�on of an industrial design

Applica�on for restora�on of protec�on granted to an industrial design

Request for extension of �me:a) In respect of a patentb) In respect of a u�lity model

Annual fee for u�lity model cer�ficate:

$100

$5030,000/=

$5030,000/=

$10060,000/=

Fee due in 1st year a�er grant

Fee due in 2ⁿdyear a�er grant

60,000/=Fee due in 4thyear a�er grant

Fee due in 3rdyear a�er grant

$10060,000/=Fee due in 5thyear a�er grant

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Winding Up Subject To Supervision Of Court (a)

(b) Where an order to that effect is made the court may appoint another liquidator who shall have the same powers. (c) company were liquidated voluntarily.

Compulsory Winding Up/winding Up By Court

(a) (b) the company is unable to pay its debts. (c)

(d) provisional liquidator. He/she shall have power to dispose of any perishable goods the value of which is likely to diminish. (e) The provisional liquidator shall within fourteen days from the date of appoint

(f)

(g)

DETAILS OF THE CIVIL REGISTRATION PROCESS

$150100,000/=Fee due in 7th year a�er grant

$150100,000/=Fee due in 8thyear a�er grant

$150100,000/=Fee due in 9th year a�er grant

$150100,000/=Fee due in 10th year a�er grant

Copyright 50,000/=30 MinutesApplica�on for Registra�on

200,000/=1 DayApplica�on for registra�on of license

50,000/=1 DayApplica�on for registra�on of assignment or transfer

Adver�sement in the Uganda Gaze�eAdver�sement in the Uganda Gaze�e

No fees charged1 dayA�er 60 days from the date of adver�sement, a cer�ficate of registra�on is Issued.

ServiceTime

FrameDetailsNa�onal

Applica�ons(Ugx)

ForeignApplica�ons

(Usd)Civil Marriages

CustomaryMarriages

10,000/=10 MinutesFile no�ce of marriage $10

200,000/=15 MinutesCelebra�on of marriage $150

FREE21 days (no�ce is valid for 3 months from the date of publica�on)

Display of no�ce on no�ce board FREE

25,000/=10 Minutes

10 Minutes30 Minutes

Issuing of marriage cer�ficate $25

20,000/=30 minutesIssuance of customary Marriage Cer�ficate

N/A

20,000/=20 minutesRegistra�on of a customary marriage within six (6) months

N/A

40,000/=20 minutes N/A

Special Licences

300,000/=5 daysProcess applica�ons for special licenses $200

25,000/=Registra�on of marriagesa) Marriages conducted at URSBb) Marriages conducted at the Districts

$25

$10060,000/=Fee due in 5th year a�er grant

$15060,000/=Fee due in 6th year a�er grant

Registra�on of a customary marriage a�er six (6) months

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Corporate Rescue Proceedings

within which to re-organize its affairs with an aim of turning around the business to profitabili-

-

ReceivershipsReceiverships are remedies available to secured creditors on default of payment by the debtor.

assets or by court. A receiver’s main focus is to realise assets and manage the business of a company for the benefit of the security holder.

The receivership process is as follows:

*Fees for registration of civil marriages exclude fees for registration of Affidavits.

FEEDBACK AND COMPLAINTS MANAGEMENT MECHANISMWe value feedback from our clients because it equips us with informa�on on how to improve

our services and offer be�er services.

URSB is commi�ed to offering quality services based on our core values and mission. The tools

generated to provide feedback shall include but are not limited to:

Client Rela�ons Desk on level 4

Call center line 0417 338100

General line 0417 338000

Toll Free Line 0800 100 006

Verbal complaints – approach any of our Front Desk Officers

Email: [email protected]

15

$2525,000/=30 Minutes

$2525,000/=30 Minutes

N/A25,000/=2 Hours

Searches And Cer�fica�ons

Marital Status

Church, Hindu And Muslim Marriages

Muslim & Hindu Divorces

Cer�fica�on of marriage cer�ficates/returns AND Muslim and Hindu Divorce Cer�ficates

$3535,000/=30 MinutesVerifica�on for the general public of Muslim and Hindu divorces.

Issuing of single status le�ers

20 MinutesFiling of marriage returns and registra�on of marriages

$3535,000/=

10 MinutesCompliance Check

10 MinutesApproval of marriage return

N/AFREE

$3535,000/=

10 MinutesCompliance Check

20 MinutesFiling of divorce returns and registra�on of divorce.

Verifica�on of Marriages andMuslim & HinduDivorces

FREEFREE2 HoursE-searches for Government& Foreign Missions

Licensing Places Of Worship To Celebrate Marriages

FREE4 Working daysGran�ng of license to celebrate marriage

200,000/=1 DayProcess applica�ons from clients N/A

N/A

N/A

FREE2 DaysInspec�on of place of worship of the applicant, report and recommenda�ons

Searches on the Marriage register/Muslim and Hindu divorce Register

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Winding UP

Patents

Northern Uganda Regional OfficeMinistry of Jus sAffairs Building,Plot 6B, Princess Road,Gulu

Western Uganda Regional OfficeMinistry of Jus sAffairs Building,Plot 1, Kamukuzi Hill,Mbarara

West Nile Regional Office Ministry of Jus sAffairs,Plot 42/44 Packwach Road

Eastern Uganda Regional OfficeMinistry of Jus sAffairsPlot 3, Park CrescentMbale

Kampala Branch offices1. Plot 35 Kampala Road

Posta UgandaCounter 1,2,3 & 5

2. Plot 22B Lumumba AvenueUganda Investment AuthorityTwed Towers Ground Floor

3. Nakivubo MewsSekaziga House, 1st Floor

Regional

Offices

Page 20: CLIENT CHARTER 2018 - 2021€¦ · VISION Centre of Excellence for Reliable Registra on Services. MISSION To provide accessible, reliable and innova ve registra on services for a

P.O.BOX 6848,Georgian House,Plot 5, George StreetKampala

+256 417 – 338000

0800 - 100 006

www.ursb.go.ug URSBHQ

@[email protected]