cloud management for msps

CLOUD MANAGEMENT

FOR MSPS

Panelists

• David Redmond

• Director, Sales Development

• Steve Kochenderfer

• Partner Development, Service Providers

• The Market

• Key Use Cases

• Go-To-Market Service Engagements

• CMP is the Engine

• Service Provider Stories

• Q&A

Agenda

• Managed hosters

• Value-added resellers

• Data center outsourcers

• Systems integrators

• Cloud-native consultancies

When we say MSPs, we mean:

The Market

Hybrid Cloud: Table Stakes for Your Customers

Lack of Resources/Expertise is Challenge #1

1. Provide managed cloud services

2. Implement / integrate cloud management platform for

customers to run

3. Expand cloud practice beyond managed services (e.g.

cloud migration, cloud brokerage, cost optimization,

DevOps)

Service Provider Use Cases for CMP


Sample: 78 inquiries,

10/1/16 – 2/2/17



10/1/16 – 2/2/17

You Need a Launch Point…

Photo credit: Andy Spearing

https://creativecommons.org/licenses/by/2.0/

1. Optimizing cloud spend

2. Migrating to the cloud

3. Improving governance

MSPs Need GTM Service Engagements

Cost Optimization:

Saving Customers Money

Costs Not Under Control

RightScale Confidential Information

Cost Optimization: Methodology

Area Tasks

Analyze Cost Drivers 5

Tagging/Organization 3

Budgeting/Forecasting 4

Instance Standardization 2

Discount/Purchase Options 7

Cloud Analysis 2

Waste Analysis & Action 9

Provisioning Controls 2

Cost Savings Report 4

Total 37


Example 1: Overprovisioning

m3.xlarge

$.266

$2330/year m3.large

$.133

$1165/year m3.medium

$.067

$587/year

Save

50% Save

75%


Example 2: Dev Environment Waste

Mon Tue Wed Thu Fri Sat Sun

00:00

11:59

24x7

168 hours

12x5

60 hours

35%


Example 3: Old Instance Types

Cloud Provider Previous

Generation

Current

Generation

Size Mapping % Savings

(East)

AWS T1 T2 Same size 35%

AWS M1 M3 Same size 24%

AWS M2 R3 Downsize one 32%

AWS C1 C3 Same size 60%

AWS CR1 R3 Same size 24%

AWS HS1 D2 Downsize one 40%

Azure D* D*v2 Same size 4%


Monthly Spend Savings Identified

Customer #1 $200,000 44%

Customer #2 $26,000 40%

Customer #3 $46,000 33%

Customer #4 $19,000 34%

Customer #5 $137,000 20%

RightScale’s Last 5 Cost Optimization Reviews

You Need to Automate to Prevent Drift

One Off RI Utilization Analysis

and Recommendations

Automated Set up alerts if miss the

chance to use an RI

One Off Find unused instances

Automated Terminator scripts

One Off Check budget vs, actual

Automated Set up budget alerts

CloudSight:

Migrating Customer Workloads

Photo credit: Flickr Soldatnytt https://creativecommons.org/licenses/by/2.0/

CloudSight: Methodology

How does cloud fit into

my corporate strategy

and business needs?

What does cloud

success look like?

How do I measure it?

Which applications are

best for the cloud?

How do I map

opportunities against

requirements?

How do I prioritize?

Which clouds are best

for my applications?

What are the

architectural decisions

to consider?

How do I migrate?

Roadmap Portfolio

Assessment Architecture & Plan Execution

How do I leverage my

MSP to build and

deploy my

applications?

CloudSight: Deliverables

Strategic objectives

Technical constraints

Key success factors

Application

Assessment: 20 apps

CloudRank

Heat Map

Cloud Short List:

2 apps

Architecture

Requirements

Architecture Diagram

High-Level Project

Plan

Roadmap Portfolio

Assessment Architecture & Plan Execution

Detailed Project Plan

Onboarding Scrums

Custom Engineering

Launch Support

CloudSight: Heat Mapping

Governance:

Increase Visibility & Security

Photo credit: Kathleen Murtagh https://creativecommons.org/licenses/by/2.0/

Governance: Methodology

Area Tasks

Account Setup 4

User Access Controls 9

Tagging/Organization 5

Security 8

Audit Trails 3

Assets 7

Storage/Data 5

BC/DR 5

Cost Controls 4

Total 50

• Multiple Availability Zones/Data Centers/Regions

• Scalability

• Monitoring/Alerting

• DB Failover

• Cross-Region Backups

Example: BC/DR

1. Optimizing cloud spend

2. Migrating to the cloud

3. Improving governance

MSPs Need GTM Service Engagements

CMP is the Engine

RightScale Cloud Management Platform

Cloud Analytics Self Service

Universal Cloud Management Platform

Cloud Management

Multi-Cloud Orchestration

Governance & Automation

Virtual

Servers

Public

Clouds IaaS+/PaaS

Services

Private

Clouds Bare Metal

Servers

Container

Workloads

Cloud Analytics: Bring Financial Insight to Customers

• Track All Customer

Cloud Costs & Usage

• Develop Forecasts

and Budgets

• Optimize Spend and

Reduce Waste

• Build Chargeback and

Showback Reports

• Take Action on Insights

Cloud Management: Standardize Cloud Operations

• Standardize for Any

Cloud or Data Center

• Use Templates for

Servers and Applications

• Implement Multi-Tenant

Governance Policies

• Scale Operations with

Rule Based Automation

Self Service: Broker Complete Cloud Systems

• Broker Cloud Resources

with Your Logo & Brand

• Orchestrate Applications

and 3rd Party Services

• Automate Application

Lifecycle Management

• Build & Reuse Cloud

Application Templates

Align: Evolving for the Cloud

Situation

• Mid-market IT services shop,

providing DC, networking, security

services, and managed services

• Customers more frequently

requesting public cloud resources

and services

• Customers across verticals such

as financial services , media, and

technology

Strategy with RightScale

• Implementing CMP on top of an

existing DC managed services practice

• Targeting net new opportunities as they

relate to hybrid cloud deployments

• Leveraging RightScale’s service

engagements to accelerate their GTM

strategy

Telstra: Leveraging the Full Stack

MSP and Telco

Situation • Large variety of clients with different needs

• Cloud marketplace for services but no way to

bring it all together

• Able to leverage underlying capabilities of

their network

Results with RightScale • Leveraging RightScale internally to fully

manage clients

• Allow customers to use RightScale directly

• Click-to-Activate RightScale as Reseller

• Sales enablement for existing sales team to

have new conversations

MSP Starter Pack MSP Production Pack

Intent Governance, Analytics, & POCs Production

Customer Success

(Training, project support, CSEs, etc)

20 Hours Included

40 Hours Included

Term

1 year 2 years

Pricing

Please call Please call

MSP Package Options

*Reserved for qualified MSPs only

• Capture managed service business as customers move toward public

clouds

• Protect your investments in the datacenter

• Compete to win bids with enterprise customers

• Create professional services & intellectual property around cloud

Cloud Management for MSPs

To learn more about the RightScale CMP, email:

[email protected]

Q&A

cloud management for msps

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