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In addition to paying close attention to the latest press announcements that have crossed their desks, an industry expert and Engineer's Digest's editor-in-chief spent much of their time at the National Plant Engineering and Management (NPEM) Show talking with somare developers. They

wanted to find out where computerized maintenance management is-and where it's going. Here's what they discovered.

By Terry Wireman, Director of Advanced Consulting, TSW International and Larry Beck, Editor-in-Chief

or years, we have been-mak- ing a case for viewing main-

overhead expense. We have championed TQM and TPM as avenues to greater machine readi- ness, increased productivity, and quality products and services. And we have bemoaned the fact that even maintenance depart- ments with computerized mainte- nance management systems (CMMS) remain islands of au- tomation within the larger corpo- rate picture.

Now, it appears, the vendors of CMMS are responding to our concerns. The latest packages have data links to other corporate information systems and share relevant information with those systems. Other enhancements simply make CMMS easier to use. Often, however, simply

F tenance as more than an

May 1996 Engineer's Digest 19

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making a system easier to use better sup improve their products. For example, the 16. MRO purchasing - ports TQM, TPM, and other cutting-edge manufacturing and maintenance strategies.

Easler-to-use software Since the advent of Microsoft@ Win-

dowsTM, most vendors of CMMS have released Windows versions to comple- ment their DOS-based products. Just as Windows has increased the power and integration capabilities of other business functions, it has done the same for CMMS. For example, Desktop Innova- tions Inc. (Toronto) recently introduced a Windows version of its MainBoss soft- ware that interfaces with other Windows applications for text or drawings.

Software companies that have had Win- dows versions for some time continue to

latest version of Expert Maintenance Man- agement (EMM) from Eagle Technology (Mequon, Wis.) provides for a more de- scriptive task file than earlier versions and adds new user reports to the hard-coded re- ports previously available. To facilitate data entry, Version 4.53 offers list boxes (drop- down section panels) in nine fields.

To mention another example of easier- to-use software, TSW International (At- lanta) has added a “Workbench” feature to its software (EMPAC 7.0). This fea- ture allows a user with a specific job function to work from a single screen rather than moving among screens. For example, the enhancement allows a planner to look up, open, update, or close a work order from a single screen.

Several sessions in the NPEM confer- ence addressed the issue of purchasinx for maintenance, repairs, and operations (MRO). The hot topic was so-called inte- grated supply, which, in its various forms, attempts to cut the cost of MRO purchasing and inventory management. The year-old alliance between Datas- tream (Greenville, S.C.) and W. W. Grainger-one that provides a direct in- terface between Datastream’s MP2 for Windows and Grainger’s Electronic Cat- alog-falls into this category.

Expect more vendors of CMMS to provide capabilities for electronic shop- ping and ordering directly from their CMMS. For example, the soon-to-be-re- leased EMPAC 7.0 from TSW Intema-

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ouncing one heLwy-duty 1 coupling. Heavy-duty quality. Take Dayco hydraulic products. Add Imperial Eastman’s hose and coupling division. What do you get? One heavy-huty “couphg that means more choice and quality products.

Bottom line, that’s what you

get now that Dayco Products, Inc. has acquired Imperial Eastman’s hose and coupling division.

Heavy duty service. You’ll see an ced line of quality products. All

ugh one supplier: Dayco Eastman. All delivered more efficiently than ever before.

20 Engineer’s Digest May 1996

Same excellence. More choices. Dayco Products, Inc. 1 Prestige Place PO. Box 1004 Dayton, OH 45401-1004

ax (800) 688-4854

With Dayco Eastman, you can offer exclusive products not available anywhere else. Phone (800) 283-2926

Dayco Eastman. One heavy-duty coupling. Dayco Eastman and you. - .L\ H-

One heavy-duty team. ” T L a I I

‘IRCLE CARD No 515 May 1996 Engineer’s Digest 21-1

tional offers a purchasing module en- abled for electronic commerce. From within the purchasing application, a user can access the Internet and electronic cat- alogs on a LAN (local area network), as well as make ED1 (electronic data inter- change) transactions.

Some common problems related to MRO purchasing are the result of the use of credit cards (Mastercard, Visa, American Express) for small pur- chases. In practice, credit card pur- chasing saves time and paperwork for a company. However, there is always difficulty in tracking such purchases and making sure they are recorded properly in the CMMS. The purchas- ing function in MaintiMizer from CK Systems (Ann Arbor, Mich.) interfaces with a standard credit card reader. Not

only can a user pay for parts by credit card via a faxed transmission of the order, the computer provides a transac- tion list at month’s end for comparison with the bank’s statement. Also, with the purchase already electronically recorded, minimal additional entries by an operator will assign purchases to the histories of the correct equipment. Can the time be far off when one swipe of a card will affect the purchase and record the data?

Typical of today’s CMMS, the latest release from Fleming Systems Corp. (Thunder Bay, Ont.), 4Site for Windows, features “The Pricebook,” which man- ages stores and the purchasing function. It catalogs in one database all goods and services. The data may then be used throughout a facility.

Building bridges from the island Sharing data

throughout a facility and among sites is the key to changing main- tenance from an island of automation to an ac- tive partner in a corpo- rate enterprise.

Building bridges to the rest of an organiza- tion is one the of fo- cuses of R5-CAMMS (Computerized Asset Management and Maintenance System) just released by SQL Systems (Eden Prairie, Minn.). According to the company, the sys- tem’s integration capa- bilities support finan- cial applications and MRPII, among others.

Similarly, MAX- IMO 3.0, a new re- lease from PSDI (Cambridge, Mass) helps build bridges from the maintenance island. Specifically, it provides database- level application pro- gramming interfaces for real-time integra- tion with corporate fi- nancial systems. This feature is in addition to asset modeling that allows, among other

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f -1 things, life-cycle costing and decision making that takes into account a deci- sion's impact on all affected systems.

Like other companies, TMA Systems, of- fers bridges via the Internet. For multiple-site organizations, l"s new module, W a l k , lets TMA systems be web servers that can be accessed from any popular web browser running on any computer platform.

Market consolidation What we've expected seems to be hap-

pening. The maintenance management = software market is consolidating.

While this may not, in itself, indicate a .I movement toward increased asset care, a closer look reveals a strategy. Most vendors of C M M S offer products aimed at customers of a certain size (small, medium, or large) or $ 1

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CIRCLE CARD NO 517 24 Engineer's Digest May 1996

a particular type of company (discrete man- ufacturing, process, commercial, or institu- tional). For example, Revere Inc. (Binning- ham, Ala.) recommends its IMMPOWR pack- age for process manu- facturers with 75 or more maintenance pro- fessionals and an annual maintenance budget of more than $4 million.

Often, then, when software vendors work with customers or prospects that have multiple kinds of facili- ties, the vendors are not always able to meet the needs of each facility. However, consolida- tions such as the pur- chase of Maintenance Automation Corp. (Hallandale, Ha.) and its CHIEF ADvantage software, best known as a package for non- manufacturing sites, by PSDI should allow the latter to better serve its

customers that have multiple neea. As consolidation continues, users of

CMMS will be able to do more one-stop shopping, form closer partnerships with CMMS suppliers, and further enhance their capabilities to care for corporate assets.

Relationships and partnerships Another indicator of vendor support for

total-asset management is the relationships and partnerships that have formed in the last year. Many vendors have formed third-party rela- tionships with other software providers to enhance the ability of their products to meet the clients' needs. For example, several ven- dors have enhanced their reporting func- tions by integrating with third-party report writers and graphics packages.

One vendor, DP So- lutions Inc. (DPSI, Greensboro, N.C.), provides an interface to a statistical process control package that al- lows for high-level sta- tistical manipulation and analysis of asset and equipment data.

Similarly, Datas- tream has formed a re- lationship with Won- denvare Corp., a provider of man-ma-

chine interface software. With the new in- terface, machine failure or cycle counts de- tected by Wonderware's InTouch system are reported immediately by the mainte- nance software for appropriate action- emergency repair or preventive mainte- nance-and work orders to prrect the problem can be automatically generated by the C M M S .

All of these partnerships and the other en- hancements mentioned earlier indicate that a transformation is taking place. CMMS are becoming more than just electronic filing cabinets for storing data. The focus of the vendors is on providing software and other value-added services that enable their users to manage corporate assets within larger or- ganizational frameworks. ED

Bolt on a MOVOTEP ergdnomic height adjustment system and you’ll likely raise worker productivity. And reduce potential for repetitive strain injuries. These fluid-drive lifts fit tables, benches, counters, etc. for infinite adjustments (within 15

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CIRCLE CARD NO 519 26 - Engineer’s Digest May 1996

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Engineer’s D&W‘ CARD 5196 #2

Name Title Corn

, ’ Do you wish to receivekontinue to receive Engineer’s Digest FREE? 0 Yes 0 No I

~ Signature Date

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3 Lawn care services 18 Lighting products 29 250,000 to 499,999 sq ft 4 Landscaping services 19 Heating, ventilating, air-conditioning 30 500,000 or more sq ft 5 Replacement roofing products 6 New roofing construction 20 Building management controls/ Approximate budget for construction 7 Roof maintenance products systems and renovation equipment, products 8 Roof maintenance services 21 Aerial work platforms and services during the next 15 9 Exterior paints &coatings 22 Mezzanines months:

10 Interior paints 8 coatings 23 Enclosed, interior office space 31 Less than $5,000 11 Adhesives &sealants 24 Pest control productsiservices 32 $5,000 to $24,999 12 Parking lot striping equipmentipaint 33 $25,000 to $49,999 13 Paving services The square footage of our facility is 34 $50,000 to $99,999 14 Asphaltlconcrete repair products 25 Under 10,000 sq ft 35 $100,000 or more 15 Floor care equipment 26 10,000 to 49,999 sq ft 16 Floor care products 27 50,000 to 99,999 sq ft

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