1 November 2010 CONFIDENTIAL

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Copyright of Shell Projects & Technology

Coaching Plans & Progress

How to plan & measure

progress

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COACHING PLANS

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Plan you coaching!

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Which location will you coach? Familiarise yourself with the location

What is the gap? What is the attitude of the operators and supervisors

Score the PCC33 Determine which item you want to focus on first?

Do not deal with to many items at the same time on 1 location

Make assessments do measure performance. Update PCC33

When item has improved move on to the next. Keep an eye on the old ones

PCC33?

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In Ensure Safer Production we used 33 items to measure progress. This list will be extended to include all OI items

The completion criteria

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Some love it, some hate it.

A list of 33 criteria to measure completion of the

implementation of ESP

List is based on audit like questions

Technique used derives from project

management, e.g. slice and dice

Enables easy tracking of implementation progress

Enables comparing sites and take learning / share

practices / steal with pride

A bit of history

Originally there were 66 criteria which were used in Downstream and Gas GAME. In 2009 the list has been simplified to 33 items and is currently used in Downstream and Upstream The original 66 stood symbol for the long road to completion!

The structure

Documents in place

Documents in place

Training given

Process embedded

% of the Criteria

The PCC 33

Similar structure to 66 Same type of scoring

Description of

requirement

Weighing factor Observation

Score per sub-item

Total Score for the Criteria

The pyramid

The pyramid; red < 50%, yellow 50-80%, light green 80-90%, green >90%

Scoring per sub-item

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These scores are grouped and used in the AI-PSM reporting

Sustainability Items

Alarm Management

Items

M&CC Items

PCCs as part of the OI and AI-PSM Progress Tracking

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All Assets have submitted their plans which have been translated in a planned progress score.

0%

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OI Actual

OI Planned

Compare yourself with others

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PCCs

PCCs

Changbei (Nov 2009)

Changbei (Mar 2010)

What does the alarm rate vs PCC score look like?

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What do you think? Alarm Metrics are supposed to be a leading indicator to improved operational performance. Some correlations have been investigated.

Alarm rate versus PCC Score

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ESP Completion (%)

Ala

rm R

ate

Fulfilling PCCs drives the alarm rate down

What you would expect with ISUs gradually being completed

Outlier? (This Site had good Bad Actor Analysis in place

Collection of scores will result in total score for UIG

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Gamba Rabi -------- Okoloma Nembe Forcados Soku Bonny

SPDC Gabon

UIG

Reporting

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Q & A

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