Code 210 All Hands Meeting

AUGUST 13, 2015

Agenda Procurement Updates Status of Initiatives Thank You Program Awards Spotlight on Industry Assistance Office CMM Milestone Plan Refresher

Procurement Updates

• Business Services Assessment (BSA): Agency-wide assessment of health of procurement function

• Questionnaire sent to all NASA Centers in June 2015, with wide range of questions on the efficiency of the procurement process, the workforce, policy issues, and procurement tools

• Summary of findings to be presented to Center management representatives on August 18, and to HQ Steering Committee on August 31

• Final recommendations/decisions in November 2015

Procurement Updates

Procurement function overall is providing very good support, with some improvements needed

• Common themes identified by Centers:• Support from requiring organizations often untimely, inconsistent; need greater

accountability for COR’s, SEB members• Lead times, particularly for competitives, too long; need process changes• Lead time data for all actions insufficient to determine state of health• Improvements needed in development, dissemination of policy, e.g. updates to

NFS• Knowledge management: need better sharing of practices across Centers• Insufficient resources within procurement function; need to look at how/what

procurement services are provided by Centers• Use of strategic sources not optimized; need to utilize existing common buy

vehicles

Status of Initiatives

• Supervisory Feedback Surveys• Administered by OHCM• Implemented by office, phased over next 3 – 4 months• Written surveys to rate supervisor in key areas, with

opportunity for write-in comments• Follow-up group discussion with supervisor facilitated by

OHCM • Procurement Officer access to feedback results

Status of Initiatives

• Climate Advisory Team Activities• Team split into 3 groups to develop recommendations for improvements• Team representatives will solicit feedback on recommendations from

offices – Please participate!• Expect to present recommendations to Procurement Officer in

September• New rep for Code 210.P – Danit Rainey -- now coming up to speed

• Office Visits by Division Management• Discuss current events, roles and responsibilities of management team• Questions, desired topics from employees encouraged• Group discussions with managers and employees, followed by

opportunity for direct dialog with Procurement Officer

Status of Initiatives

• Customer Feedback Tool• Link in Email signature line to customer service feedback survey• Assesses whether procurement support was responsive,

professional, helpful• Mandatory for all members of the Management Team• Intended to capture internal customer feedback; not required

for emails to external entities• Will track and assess trends over time• Procurement Officer access to feedback results• Assess overall survey effectiveness in 6 month pilot period, then

decide on broader Code 210 customer feedback survey

Employee Suggestion Box by the Numbers

210.P Anonymous 210.Y 210.I 210 210.S 210.M 210.H02468

10121416

1510 8 7 6 6 5 3

No. of Suggestions Submitted by Office

Suggestions Submitted

Total Number of Suggestions Submitted: 60

Thank You Program Awards(as of 8-12-15)

CODE 200 AWARDS CEREMONY – CAST, WRITERS, AND PRODUCERS OF FAMILY FEUD!

Jonathon Wingerberg, Cindy Tart, Tiffany Neal, Spencer Hurd, Janicea McCree, Ashley McQueen, Torey Stephenson, Candis Edwards, Melanie Crespo-Ramos, Julie Janus, Eboni Washington, Tiera Greene, Rogenia Dean, Michelle McIntyre, Pauline Barrett, Sherika Wilson, Jen Johnson, Odessia Becks, Jo Howard, Didi Vazquez-Soto, Nancy Lockard, Wanda Moore, Raymond Jones, Terry Haynes, Craig Keish, Jackie Arrington-Goins, Tammy Seidel, Cassandra Moore, Djaataa Onanuga, Steve Kramer

Additional Thank You Award for this month: Steve Lloyd

Back-up

Code 210 Guiding Principles

Positive, supportive environment where everyone’s views are respected

Strong trust between management and employees◦ Leaders/managers look out for employees’ best interests◦ Employees give best effort and are accountable for their work

Leaders/managers consistently model the behaviors they expect from employees

Employees are motivated to be inquisitive, offer ideas, and seek to understand why we do what we do

Everyone takes pride in their work, and quality of work improves

Climate Advisory Team Membership

• Niamah Bhuruki, Code 210.M• Andrea Davis, Code 210.I• Finale Uptegrow, Code 210.I (Wallops)• Michael Levy, Code 210.H• Kelly Lytton, Code 210 (JPSS)• Danit Rainey, Code 210.P• Ashley McQueen, Code 210.S• Jason Lou, Code 210.Y• Kathy Thomas, Simplified Acquisitions• Deanna Herschell, Code 210 (SOS)• Camille Thurston, Procurement Manager• Jim Becker, Senior Staff• Pauline Barrett, Procurement Manager• Tammy Seidel, Associate Chief