COLLABORATIVE IMPACT

2015 ONTARIO COUNCIL ANNUAL CONFERENCE APRIL 10 - 11, 2015

Delta Meadowvale Hotel and Conference Centre Mississauga, Ontario

REGISTRATION PACKAGE

COLLABORATIVE IMPACT

Feature Presentation: How SJA Can Become the Nordstrom of Training & Service OrganizationsRobert Spector is a best-selling author, international speaker and the founder of Robert Spector Consulting. His book The Nordstrom Way to Customer Service Excellence has revolutionized how millions of people engage their customers. Robert will discuss how the Nordstrom principles can be applied to St. John Ambulance and how we can improve communications and relationships with the public, clients, staff and volunteers.

Robert Spector

Feature Presentation: Focus on the 90% Darci Lang will share her message and her philosophy – Focus on the 90%. She will challenge you to reflect on what is positive in your life at work and at home. Darci is very proud to call Regina, Saskatchewan home. She is a full time speaker, national best selling author and a blogger.

Darci Lang

Feature Presentation: The Archaeology and History of the foundations for the Knights of St. JohnThe various orders of the Hospitallers especially the Order of St. John laid the foundations for hospitals, ambulatory care and first aid. But before the Knights of St. John and the many other orders or knights that were established during the crusades the concepts and principles of these orders already existed. The archaeology and history of these foundations will be presented along with the early establishment of the Order of St. John. Professor Carney Matheson is trained as an archaeologist, ancient historian and biochemist. An unusual combination for the study of the past. Also a member of St John Ambulance and had the privileged to be a member of two Priories, Australia and Canada.

Prof. Carney Matheson

SATURDAY, APRIL 11

FRIDAY, APRIL 10

Other Plenary Sessions• Mental Health Spectrum & Self Care Strategies• Good to go for the Games

Concurrent Sessions• Pan AM/Parapan AM Games - Operations• Therapy Dog - Yes, Event Planning And Fundraising Can Be Fun And Action-Packed• MFR – Infection Control• Youth – Youth Rally 2016• Instructor - Learning Techniques• Pan AM/Parapan AM Games – Supervisor Roles

• Therapy Dog - No, Zoonosis Is “Not” An Unnatural Fear Of Zoos!• MFR – Sports Injuries & Sprains• Youth – Youth Camp 911• Instructor – Learning Techniques• Pan AM/Parapan AM Games – Other Roles• Therapy Dog - Good Mental Health! How We Can Help Students Relieve Stress• MFR – Introducing, reviewing new & recent changes• Competition – Judging session• Car Seat – Governance Update

Other Plenary Sessions• Sales, Marketing & Customer Service• Fundraising & Preparing Donation Presentations

Concurrent Sessions• 360 ° Finance (Branch Managers/ED’s) • Leading for Success – A CS Chair/CS Leaders Guide• St. John Ontario Town Hall (Branch Chairs/Incoming Chairs)• Becoming a Brand Ambassador

COLLABORATIVE IMPACT

CONFERENCE DETAILS

CONFERENCE PROGRAM

The St. John Council for Ontario is pleased to announce the program for the 2015 Provincial Conference.

This year the conference will offer unique opportunities to learn about new initiatives and share ideas to continue to improve St. John Ambulance’s ability to provide vital health and safety programs, products and services in Ontario. We are thrilled with our calibre of speakers and presenters and know you will be exposed to new techniques, skills and learning.

DAILY SCHEDULE

Please note that session times on Friday are: 8:45AM - 5:00PM, session times on Saturday: 9:00AM – 5:15PM Registration time is 7:30AM - 8:45AM on Friday, 7:30AM-9:00AM on Saturday

Catering ProvidedConference participants will be provided with the following: • Continental Breakfast - Fri - Sat • Morning & Afternoon Coffee Breaks • Awards Banquet Dinner- Fri (Partial delegate contribution required) • Lunch - Fri - Sat

St. John Ambulance preferred vendors and exhibitors will be on site, during networking breaks and lunch breaks.

ONTARIO COUNCIL AWARDS BANQUET

On Friday a Reception (cash bar) will be available prior to a Dinner, at 5:30PM-6:15PM. Dinner (cash bar) and Council Awards Banquet will be offered for all participants, from 6:15PM – 9:15PM. The cost of the dinner is being partially subsidized by Council. Participant cost is $45.00 per person. Payment must be submitted with your registration form.

TRAVEL & ACCOMMODATION

Participants will be responsible for their own travel and accommodation arrangements. A block of rooms at the Delta Meadowvale Hotel & Conference Centre; 6750 Mississauga Road, Mississauga, Ontario has been temporarily held and guaranteed under a preferred rate for St. John until Friday March 13th, 2015. Use the following link (https://www.deltahotels.com/Groups/Delta-Meadowvale-Groups/St.-John-Ambulance) to reserve your room, or you can call for reservations at 905-821-1981. Use reservation code: SJA. Please take advantage of the preferred hotel reservation guarantee before the Friday March 13th deadline to avoid disappointment.

Registration deadline is Wednesday March 25, 2015. For more information, please contact Clare Akintoye at clare.akintoye@on.sja.ca or by phone: 1-800-268-7581 ext. 233.

We look forward to hosting this event and to hosting your Branch and Community Services’ participants.

**PLEASE NOTE THAT THE CONFERENCE IS A SCENT-FREE EVENT**

PLEASE PRINT. Application MUST be fully completed.

Name: ____________________________________ Address: __________________________________________________________

Branch/Unit #: _____________________________ City/Town: ________________________________________________________

Phone (Home): ____________________________ Postal Code: ______________________________________________________

Phone (Work): _____________________________ Email: ____________________________________________________________

Emergency Contact Name: _____________________________________ Phone: ________________________________________

Participant Type: (Please check applicable attendee type/types)q Branch Chair q Branch Board Member q Branch Manager q Client Serv. Rep. q Training Coordinator q Community Services Leader q Community Services Member q Council Board Volunteer q Council Committee Volunteer q Other ___________________________________q Branch I.T. Rep q Branch Fellowship Rep

Friday April 10 - (Branch Managers’/Branch Chairs/Client Services Reps/Training Coordinators/Community Services Lead)Are you attending the Feature Presentations? q Yes q No | Are you attending the Plenary Sessions? q Yes q No

Concurrent Sessions: (Select one session)q “360º Finance” (Branch Managers & ED) q “Leading for Success - A CS Chair’s / CS Leaders Guide” q “St. John Ontario Town Hall” (Branch Chairs/ Incoming Chairs) q Becoming a Brand Ambassador

Dinner/Awards Ceremony ($45.00/Person - cash bar) Will you attend? q Yes q No

Dinner Payment: q Visa q Mastercard q Cheque or Money Order (Payable to St. John Council for Ontario)

Credit Card Number:___________________________________ Exp. Date:__________ Signature: ___________________________

Special dietary or other needs: ___________________________________________________________________________________

Saturday April 11 (Branch Board, Branch Managers, CS Leaders, CS Volunteers, Instructor-Trainer Reps, Fellowship Reps) Are you attending the Feature Presentations? q Yes q No | Are you attending the Plenary Sessions? q Yes q No Concurrent Sessions are in Tracks - SELECT ONE FROM EACH SESSION

• Track 1: Pan AM (3 sessions) • Track 2: Therapy Dog (3 Sessions) • Track 3: MFR (3 Sessions)• Track 4: Youth (2 sessions) • Track 5: Instructor (2 sessions) • Competition – Judging session• Car Seat – Governance Update

1st session (1:30 – 2:30): q Track 1: Pan AM - Operations q Track 2: Therapy Dog - Event Planning & Fundraising Can Be Fun And Action-Packedq Track 3: MFR – Infection Control q Track 4: Youth – Youth Rally 2016 q Track 5: Instructor - Learning Techniques q Car Seat – Governance Update

2nd Session (2:40-3:40):qTrack 1: Pan AM – Supervisor Roles qTrack 2: Therapy Dog - No, Zoonosis Is “Not” An Unnatural Fear Of Zoos!qTrack 3: MFR – Sports Injuries & Sprains qTrack 4: Youth – Youth Camp 911qTrack 5: Instructor - Learning Techniques (repeat from above)

3rd session (3:55-4:55):qTrack 1: Pan AM – Other Roles qTrack 2: Therapy Dog - Good Mental Health! How We Can Help Students Relieve StressqTrack 3: MFR – Introducing and Reviewing New and Recent Changes qCompetition – Judging session

Registration deadline: Wednesday March 25, 2014. Hotel preferred reservation rate deadline: Friday March 13th, 2015For more information please contact Clare Akintoye, 1-800-268-7581 ext. 233, email: clare.akintoye@on.sja.ca

THE ANNUAL CONFERENCE IS A SCENT-FREE EVENT.

REGISTRATION FORM