college of business ba101 class 8 bis what is bis? byron marshall 1
Post on 19-Dec-2015
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BA101CLASS 8
BIS
What is BIS?
BYRON MARSHALL1
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The right information… to the right place… at the right time…
Byron Marshall, Ph.D.Business Information SystemsCollege of BusinessOregon State University
Business Information Systems (BIS)
Our product: Data Information
Our resources:
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What do Today’s Businesses Want?
• Want to cut costs?– Automate/reengineer processes
• Want to know your customers?– Collect and analyze customer data
• Want to know how you did today?– Keep track of what you did today
• Want a presence?– Make information available on the Web
Information systems are the
common denominator in many of today’s
business solutions
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28% of large-scale IS projects “succeed”*
• Developers lack the needed domain (business process) knowledge.
• Improper business process reconstruction.• Underestimation of work involved (“π-factor”).• Unwillingness to cut a bad project short.• Bleeding edge technology.• Poor management planning.• Etc.
Therefore, …72% do not!
*Source: SoftwareMag.com (Feb 2001); Survey of 280,000 IS Dev. Projects
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Systematically controlled IT functions aim to assure that IS: Provides value, Pushes the envelope, and Mitigates risk
Business As Usual
Management Inattention
“We’ll write the documentation later”
“We’re too small to be on a hacker’s radar”
“Pick the best solution for our department”
Scale and cost
SOX Compliance
Threat vulnerability
Increased IT dependence
IT’s role in organizational change
“There’s no real need for a log file”
“It will be plenty fast”
“We’ll delete that old user ID later”
Although the IT function is central to a company…
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So much for an intro…
• IS historical perspective
• Things we study in BIS
• IS job prospects
• BIS at OSU
• Things your professors study
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IS Historical Perspective…
• Historical periods
– Agricultural age
– Industrial age
– Services/Information age
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USA Labor Force Composition
Fitzsimmons & Fitzsimmons (2010) Service Management.
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Characteristics of an Information Worker
• Define what information/data are needed.
• Know how and where to obtain needed information.
• Understand the meaning of the information.
• Make decisions and act upon the information.
Where would we be without IT?
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Things we Study in BIS…
• Modeling processes & systems• Organizing data• Acquiring & designing systems• Hardware and software• Networks and telecommunications• System architectures
The goal: IT to make organizations better!10
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Flow Charts
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Modeling Systems• Models represent and communicate
facets of a system:– Function: What is accomplished?– Structure: How is it constructed?– Behavior: How do the parts act and interact?
UML Component
Diagram
UML Sequence Diagram
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Study: Organizing Data
• As a retail store manager you’re told by one of your employees that diaper sales have been highest on Fridays.
• What would you do?
You can only analyze the data you have…
… and only when you can actually find that data
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Study: Acquiring & Designing IS systems
SYSTEMS INVESTIGATIONUnderstand problem
SYSTEMS ANALYSISUnderstand business process
SYSTEMS DESIGNSelect and plan best solution
SYSTEMS IMPLEMENTATIONPut the solution into place
SYSTEMS MAINTENANCE AND REVIEWEvaluate results of solution
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Currency conversion Web Service(Chicago?)
Currency conversion Web Service(Chicago?)
Application (HTTP)Application (HTTP)
Transport/Internet (TCP/IP)Transport/Internet (TCP/IP)
Network Access (Ethernet)Network Access (Ethernet)
Study: System Architecture in E-Commerce
AnalysisAnalysis
HTTPHTTP
TCP/IPTCP/IP
WiresWires
1. List currencies and stocks
2. Get stock prices
3. Compute
4. Convert currency
5. Summarize
Stock price Web Service (New York?)
Stock price Web Service (New York?)
Currency Amounts
Portfolio Value $
Prices
HTTPHTTP
TCP/IPTCP/IP
WiresWiresRates
Portfolio
Stock Symbols
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BIS Job Prospects…
Wall Street Journal, Oct 13, 2010
BTW, be critical!! Read the small print!!
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US Bureau of Labor Statistics2008 – 2018employment growth expectation
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302 – Business Process Management
272 – C# Programming
371 – System Design
378 – IS Intro
364 – Project Management
483 – IT Management479 – Networks & Telecommunications
372 –System Development
Skills/Technologies Business Impact
IS Project Focused
SQL/Database
IT Service Delivery
BIS@OSU CurriculumWell-rounded, relevant, current and valued
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Recent BIS@OSU Interns and Graduate Placement
• Nike• Hitachi Consulting• KPMG• Accenture• Standard Insurance• Stockamp & Associates• Symantec• WebMD• Secretary of State
– Audits Division
• Family Business• Entrepreneurship• WA State Bar Association
• Mazama Capital Management• Ferguson Wellman Capital
Management• Empire Pacific Risk Management• Leupold and Stevens• Weyerhaeuser• Approva• Oregon Zoo• Obrien Dental Lab• Willamette ESD• BIS Intern in Guatemala• M.S. Student in HCI at Carnegie
Mellon University
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BIS@OSU: Experiential Learning Opportunities + …
• Hands-on IT skills
• BIS@OSU students work on real world business projects sponsored by:– Hewlett-Packard– Stockamp & Associates– Hitachi Consulting– Symantec– Standard Insurance– Corvallis Clinic– Etc.
• Access to MECOP and other internships (http://mecop.ous.edu)
• Virtual team experiences
• SIM Club events/training
• Field trips
• Networking opportunities
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BIS@OSU: Experiential learning opportunities + …
• ISACA endorsement supports Certified Information Systems Auditor (CISA) certification
• Internships:
– COB - Business Solutions Group (BSG)
– MECOP (http://mecop.ous.edu)
– Others
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Things we Study: Information Retrieval
Prof. Byron Marshall
The importance of networks (‘Importance Flooding’).
Start with target individuals
Start with target individuals
Research known associates
Research known associates
Consider patterns of relationships
Consider patterns of relationships
Dealers
Leg breakersCheck washers
Runners
Users
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Prof. Michael Curry
Can IT governance; e.g., COBIT* be effectively employed in small business?
* Control OBjectives for Information and related Technology22
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Adaptive Multiplicative Voronoi Diagram
EChen et al.(20×10) = .825
EAMWVD(1200×1200) = 0.002
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Information Visualization (InfoViz)
Map of the market
Social networks
Visualizing large, hierarchical networks (family & organizational trees, species classification trees, etc.
Patent spaces
Web sites
Document spaces
Accounting Flows
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Help Teachers Find Good Lesson Plans
•50,000+ STEM standards
•1000’s of e-lessons
•Which goes with which?
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Technologies that Help People (Virtually) Collaborate
• Prof. Raja and his partners in Washington and India are exploring how virtual collaboration technologies help people accomplish tasks; e.g., work and learning.
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Come and Learn With Us!
… just come and see us for a chat.
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If someone tells you that BIS is just a fad –
or in contrast (believe us, we’ve heard both!)
that information management is no longer a problem that needs work…
just point to these slides and this video:
http://www.youtube.com/watch?v=vxmuhzLzubM
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