commitment and trust in achieving financial goals of strategic alliance
TRANSCRIPT
International Journal of Islamic and Middle Eastern Finance and ManagementCommitment and trust in achieving financial goals of strategic alliance: case in Islamic microfinance:Imam Wahyudi
Article information:To cite this document:Imam Wahyudi , (2014),"Commitment and trust in achieving financial goals of strategic alliance: case in Islamicmicrofinance", International Journal of Islamic and Middle Eastern Finance and Management, Vol. 7 Iss 4 pp. -Permanent link to this document:http://dx.doi.org/10.1108/IMEFM-10-2013-0113
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Commitment and trust in achieving financial
goals of strategic alliance: case in Islamic
microfinance
1. Introduction
At the present, the market segment of Islamic banks, both on the side of the depos-
itors and the debtors (client), is dominated by personal entrepreneurs, micro, small
and medium-sized businesses (Wahyudi et al., 2013). In executing its function as
financial intermediary, Islamic banks often face the problem of asymmetric infor-
mation, contributing to the occurrence of adverse selection (Akerlof 1970) and
credit rationing (Stiglitz and Weiss, 1981). Moreover, the type of financing that
occurred is of a granular nature; the quantity of clients financed is high yet the
value of individual financing is low (Srinivas, 2005).
At the same time, Islamic banks in Indonesia are also expected to be the an ex-
tension of the government for credit programs aimed at micro, small and medium-
sized businesses, i.e. small business credit (KUK), farming ventures credit (KUT),
and society business credit (KUR), so that the potential of micro, small and medi-
um enterprises are spread evenly and well-nourished (Bank Indonesia, 2010). To
realise this, Bank Indonesia decreed that Islamic banks’ financing to micro, small
and medium enterprises can be done directly or through partners (or with linkage
programs) with other financial institutions like baitul maal wa tamwil (BMT).
These linkage programs can take the form of several schemes: channeling, execut-
ing, or joint financing (Bank Indonesia, 2010).
This does not mean that BMT does not have its own share of problems in build-
ing an alliance with Islamic banks, particularly strategic alliance. There are many
tasks that need to be done by the Islamic banks and the BMT. From the side of the
bank itself, the problem of adverse selection and credit rationing makes the bank
reluctant to partner with BMT. Even with the presence of political willingness and
encouragement from the government to include BMT as part of the finance indus-
try (Act no. 1/2013 about microfinance institutions) and as an extension of a
bank’s outreach towards medium, small and micro enterprises (MSME), BMT it-
self still contains various potential problems. BMT in general operates at a small
scale, a limited operating theatre, with a relatively undeveloped management and
organization system, as well as limitations in their capability to develop financial
products and services. The variability of BMT also makes it difficult to develop
institutional standards for them, procedures for day-to-day management, new
product development and the operation of implementing financial products in the
field. Variability in BMT is affected by the informality of the BMT’s form. Dif-
ferences from one BMT to another can cover the number and structure of its man-
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agement, the BMT’s size, operational area, ownership, and the most significant is
variability in terms of business model and conduct of business. Between them,
there are BMT similar to a micro bank, and there are also those that only run sav-
ings and borrowings between members like a cooperative. For the Islamic banks
themselves, funds channeled to the BMT in the form of equity exposes the bank to
capital-loss risk as well as power-loss risk.
Even with many obstacles on the way, both internal (from BMT’s side and Is-
lamic bank’s side) and external, the trend of making strategic alliances between
the Islamic bank and the BMT is still increasing. Among its contributing factors is
the increase in the amount of success stories in the strategic alliances around the
world. Empirically, the number of strategic alliance has increased almost twice-
fold in 10 years, and is predicted to continue increasing in the future (Herbert and
Morris, 1987). To improve failure prevention, the parties involved need to be
aware of the synergy required as well as the challenge faced in any close partner-
ship relationship (Zineldin and Bredenlow, 2003).
Using the framework of social capital theory, this paper illustrates theoretically
and empirically the decision and result of strategic alliance between BMT and Is-
lamic banks as a relationship based on trust, mutual-trustworthiness and commit-
ment. This paper also identifies the basic criteria for the resilience of a strategic al-
liance, the challenges and the barriers in a strategic relationship along with
managerial and operational implications. This paper is constructed based on the
following order. Section 1 is the introductions, section 2 is institutional back-
ground, section 3 is literature review, section 4 is about methodology, section 5 is
analysis, section 6 is the conclusion and section 7 is the limitations of the research
and the suggestions for further research.
2. Institutional background
2.1 Baitul maal wa tamwil (BMT)
In Indonesia, the regulations governing BMT is the Constitution of the Republic
of Indonesia 1945 (article 27 and 33) and Act no. 17/2012 about cooperatives,
where BMT is categorized as an Islamic financial services cooperative. At this
point, baitul maal wa tamwil (BMT) exists in the form of an Islamic financial ser-
vices cooperative (KJKS), not as microfinance organisation. This has a large im-
plication on several issues. First, as a cooperative, BMT is not allowed by regula-
tion to draw funds from the public in the form of savings or deposits. This limits
the fund that a BMT can raise easily. BMT can only rely on primary, mandatory
and voluntary savings from its members, each limited in amount and tied down by
its charters/bylaw (AD/ART). Other sources of funding that accessible by the
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BMT are third-party loans and donations. Second, BMT cannot channel their
funds to the wider public in the form of financing, except to its own members.
This creates a restriction on the operational area of the BMT. The solution is to
create inter-BMT strategic alliance to strengthen their network. Inter-BMT strate-
gic alliance is an agreement between one BMT and another BMT in the context of
business. This can still create conflict in the long-run since it is still possible for a
BMT to open a branch in a different county or municipality.
Third, as a cooperative, there are at least three parties involved in the running
of a BMT, the saving members, the management and the borrowing members (Az-
iz, 2008). With principles catering to its members, by its members and for its
members, there is a particular lack of professionalism in the management of BMT.
This would especially come to a head when the overseers and the management
have differing opinions. Management as the idea-creator (business) and network
can be fired at any time through the end-of-year assembly or special meeting, even
without the presence of the management in those meetings. Fourth, since they’re
not considered as financial institutions, their regulations are not under the auspices
of Bank of Indonesia or the Ministry of Finance, but under the Ministry of Coop-
eratives and Small and Medium Enterprises (Kemenkop). It cannot be denied that
in Indonesia, a rigorous and standardised regulation only exists in the financial in-
dustry and not much else, the Ministry of Cooperatives included in this last cate-
gory. This means that BMT is relatively weak in micro and macro prudential as-
pects.
Since the application of Act no. 1/2013 about microfinance institutions (lem-
baga keuangan mikro – LKM), BMT is given the option to stay in the form of
KJKS (the cooperative form) or change into an LKM. Act no. 1/2013 requires a
BMT to change status to an LKM, if the BMT does not want its development to be
limited by zoning rules. When converting into an LKM, the BMT has to sacrifice
some business flexibility available in the KJKS form. When a BMT changes to an
LKM, the form and operation of the BMT will be formalized and standardized
according to various rules and regulations already in place in the financial industry
(highly regulated), and is under the supervision of the Financial Services Authori-
ty (Otoritas Jasa Keuangan – OJK) just like other entities that are part of Indone-
sia’s financial industry. In other words, the BMT has the option to stay as a KJKS
and supervised by the Ministry of Cooperatives and SMMEs, or to change into an
LKM and be supervised by the OJK (see Table 1).
Tabel 1 Difference in the treatment of Act no. 17/2012 and Act no. 1/2013 towards
BMT
Act no. 17/ 2012 Act no. 1/2013
Definition Koperasi jasa keuangan Islam Micro financial institutions
Regulator and Supervi-
sor
Kementerian UMKM, Lem-
baga Pengawas Koperasi Sim-
pan Pinjam
OJK
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Act no. 17/ 2012 Act no. 1/2013
Operating License Ministry of Cooperative OJK
Legal Form of Institu-
tion Cooperative
Limited liability company
(PT) or cooperative
Supporting Regulations Government Regulations None Yet
Operational Area National Regency/municipality
Guarantor N/A
Indonesian Depository Insur-
ance (Lembaga Penjamin
Simpanan – LPS)
This implies that Islamic banks often face a series of risks and problems when
deciding to use BMT as the medium and method of channeling funds to micro,
small and medium enterprises. Among the risks faced are capital-loss risk and
power-loss risk as a result of information gap (or asymmetric information), as well
as the potential for moral hazard from BMT. When the Islamic bank commits to a
strategic alliance with the BMT, there is a potential for synergy and coordination
between the two of them, as well as the risk of alliance failure. To avoid it, the Is-
lamic bank can choose to do early initiation before entering a strategic alliance
(Zineldin and Jonsson, 2000). Early initiation was done by selecting BMT that
will be its strategic alliance partner. Usually the BMT chosen is one with the busi-
ness scale of middle-sized and higher, and with a good track record.
Zineldin and Bredenlow (2003) have tried to analyse formative indicators to
differentiate between succesful alliances from failed ones while reviewing the
risks and issues involved with entering and maintaining the success of a strategic
alliance. Zineldin and Bredenlow (2003) used 5 criteria of successful partnership
from Zineldin (1998), that is: the presence of individual willingness, motivation
and strategic fit; interdependence; cultural fit; organizational arrangement and in-
stitutionalization; and integration and integrity.
2.2 Existence of asymmetric information
Islamic financial system is based on the principle of trust and trustworthiness be-
tween the involved partners (Ayub, 2007). Akerlof (1979) stated that there is in-
formation asymmetry between the management and the owners of the firm (inves-
tor or creditor). Only management knows with a high degree of accuracy the
internal conditions, prospect and risks faced by the firm. In favourable conditions,
the firm will use debt to finance itself since it would prefer not to share its abun-
dant cash flow more than necessary, and the reverse is also true; the firm will use
equity-based instrument conditions are predicted to be unfavourable to it (Myers
and Majluf, 1984).
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This sort of condition is also faced by Islamic banks when they invest their
funds in their debtors, including BMT, both in contracts based on the sale of debt
or equity (Wahyudi et al., 2013). By using two-tier mudharabah, Islamic banks
can minimise the financial risk faced, but this is not beneficial for the depositors
who will absorb the loss in their capacity as fund owners (Vogel and Hayes,
1998), because the principle of loss-sharing is based on the proportion of funds
and not an initial agreement like profit-sharing (Ayub, 2007). Islamic banks often
ask for a guarantee on funding channelled, both in terms of asset collateral (rahn),
or guarantee (kafalah) from a third-party (Venardos, 2006; Iqbal and Mirakhor,
2007).
As experienced by conventional banks, this condition of asymmetric infor-
mation exposes the Islamic bank to adverse selection risk in choosing debtors or
business partners (Stiglitz and Weiss, 1981). This research will be very useful in
studying the relationship between an Islamic bank and BMT, especially when one
is considering information asymmetry as one of the critical factors of it, in the var-
ious fields of a bank’s channeling performance, a bank’s financial health, how the
Islamic bank handles issues of granularity in channeling funds, how it handles in-
formation asymmetry and the potential for moral hazard from BMT, as well as in-
creasing the welfare of SMME’s in general through BMT. Right now, to over-
come these problems, the bank needs to use an effective selection method and
procedure in choosing debtors or business partners (Bester, 1985). Though, rahn
(asset collateral) and kafalah (third party guarantor) are expected to be an effective
credit risk-mitigation tool (Vogel and Hayes, 1998). In principle, a financing
scheme based on the form of a debt (conventional debt), or debt based on a sale
(murabahah, salam, istishna’), ijarah and qardhul hasan in an Islamic bank, can
use rahn and kafalah to automatically mitigate capital recovery risk from default,
both for reasons of the debtor’s inability to pay and the debtor’s unwillingness in
paying (moral hazard). But in a financing based on investment in equity (mudhar-
abah or musyarakah), rahn and kafalah is only effective to mitigate capital recov-
ery risk from the risk stemming from debtor’s moral hazard, and does not mitigate
the risk stemming from the debtor’s inability to pay (Wahyudi et al., 2013). But,
any occurrence of default from debtors or business partners will cost the bank op-
portunity loss and reduced long-term bank profitability (Wahyudi et al., 2013).
2.3 The necessity of strategic alliance
The alliance interaction pattern between Islamic banks, baitul maal wa tamwil
(BMT) and micro, small and medium enterprises is shown by Figure 1. Since
forming a strategic alliance will blur boundaries between the Islamic bank and
BMT involved, a close and tight bond is expected to form between the two parties
(Kanter, 1998). With the strategic alliance, a long-lived and strong relationship be-
tween the two of them will reduce the potential for any opportunistic behaviour
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(John, 1984). Gradually, this relationship will contribute to increased information
linkages, managing deeper interaction and relationship, and capture dynamic ex-
change of information and resources between the partners.
Fig.1. Formation of strategic alliance between Islamic bank and BMT
Inventarizing any aspect of alliance:§ Distribution aspect of human resource and capability
§ Aspect of efficiency in business
§ Aspect of operational risk andrelation
Islamic bank:§ Issue of organizational and regulation framework§ Value and Islamic principle that held§ Commitment in applying the Islamic rule in business§ Goals and business scope§ Aspect of bank’s operation and business§ Size of bank§ Source of fund, nature of business, restriction that faced and expectation of the return
§ Geographic coverage of bank’s business
Baitul Maal wa Tamwil (BMT):§ Issue of organizational and regulation framework§ Value and Islamic principle that held§ Commitment in applying the Islamic rule in business§ Goals and business scope§ Aspect of bank’s operation and business§ Size and business’s coverage§ Source of fund, nature of business, restriction that faced and expectation of the return
§ Geographic coverage of business§ Characteristic of debitur (micro, small, and medium enterprise) that financed
§ Information technology and database system § Human resource§ Standarization of product and operation among BMTSelection criteria of partners and alliance
structure:§ Goals of partnership§ Benefits that want to achieved§ Power would be obtained§ Weakness that would be eliminated§ Perception§ Rule of the game§ Core business§ Right and obligation among partners§ Transparancy§ Coverage and definition of tasks andworks
Coverage of strategic alliance:§ Management§ Investment or shared capital
§ Business operation
Self-selection alliance (Arend dan Amit, 2005)
Form of alliance between Islamic bank and BMT:1. Joint venture2. Equity strategic alliance3. Non-equity strategic allianceFinancing to micro, small and
medium enterprise:§ Sale-based contract(murabahah, muajjal, salam, istishna’ and ijarah)
§ Equity-based contract(mudharabah, musyarakah)
§ Debt-based contract (qardhul hasan, hiwalah)
§ Other financing services(jualah, wakalah, kafalah, wadiah)
Asymmetric information versus trust&trustworty
Asymmetric information versus trust&trustworty
Asymmetric information versus trust&trustworty
Source: Wahyudi (2014). Realizing knowledge sharing in strategic alliance: case
in Islamic microfinance. Forthcoming in Humanomics.
Picture 1 shows the various drivers of the relationship patterns between the
BMT and the Islamic bank. There are BMT preconditions or characteristics that
provide the BMT with the tendency to be interested in a strategic alliance, or unin-
terested in one, and similar thing applies to the Islamic bank. From the survey
done in this research, we found that large BMT with a high margin (or profits) is
not always interested in cooperating with a bank for a long time. We suspect that
the BMT will consider several criteria to select an Islamic bank as a strategic part-
ner, like issues of organizational and regulatory framework, the Islamic values and
principles held by the bank, commitment in applying the Islamic rules in business,
the goals and business scope, aspect of bank’s operation and business, size of
bank, source of fund, nature of business, restrictions and resistence from the bank,
expected return requested by the bank, and the geographic coverage of bank’s
business.
The Islamic banks have their own set of criterias too. Before entering a strate-
gic alliance with any particular BMT, the bank will consider several things, like
the issue of organizational and regulation framework, the values and Islamic prin-
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ciples held by BMT, the BMT’s commitment in applying the Islamic rules in
business, the goals and business scope, the aspect of BMT’s operation and busi-
ness, size and business’s coverage, source of fund, nature of business, restrictions
and resistance from the BMT, the expected return requested by the BMT, geo-
graphic coverage of business, characteristic of debtors (micro, small, and medium
enterprises) that is financed by the BMT, information technology and database
system used by the BMT, the BMT’s human resource, standarization of product,
and operation among BMT. These preconditions from the bank can affect the bank
to: (i) be interested or be uninterested to be involved in a strategic alliance with
the BMT, and (ii) if the bank is interested in entering an alliance or a formal form
of cooperation with the BMT, then what sort of cooperation would the bank be in-
terested in: joint venture, strategic alliance, atau non strategic alliance?
Other than preconditions from the bank, the presence of BMT that is consid-
ered to be able to cooperate well with the bank also helps in easing the strategic al-
liance process. Because of that, the bank tend to self-select the BMT as well as the
negotiation process over the alliance structure that is about to be formed.
Theoretically, there are three types of alliance that is possible between an Is-
lamic bank and a BMT, that is: executing, channelling, and joint financing. Yet
the degree of cooperation, task division and control in each of the forms of alli-
ance is not the same and varies wildly, depending on the type of deal made. As a
result, there are many forms of alliances between a BMT and an Islamic bank
across different regions, and the alliance itself develops according to need and
agreement. One way of categorizing these various forms of alliance is by labelling
each of the cooperation projects names according to the type of contract used in
Islamic finance: sale-based contract (murabahah, muajjal, salam, istishna’), ija-
rah-based contract, equity-based contract (mudharabah, musyarakah), debt-based
contract (qardhul hasan, hiwalah), and other financing services (ju’alah, wakalah,
kafalah, wadiah). By knowing those Islamic business contracts, the researcher can
map the flow of capital, the pattern of financing from the bank to the BMT, the
control mechanisms and the division of risks between the bank and the BMT.
2.4 Islam’s encouragement to enter a strategic alliance
In Islam, the application of strategic alliance is mirrored in various forms of the
syirkah contract between partners (syarik). Linguistically, syirkah is translated as
the merging (ikhtilâth) of two or more fortune into one. According to syari’ termi-
nology, syirkah is the ownership rights towards something that is owned by two or
more people acccording to a certain percentage, and can be the partnership in a
business or just the mutual ownership of a particular object. Syirkah is divided into
two: alliance in ownership (syirkatul milk) and alliance within a contract (syirkatul
‘uqud). The law to enter into a syirkah is mubah, based on the arguments provided
by the Al-Qur'an and As-Sunnah as well as ijmâ’. Like the case of the syirkatul
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milk of the ownership rights of mutual wealth of an inheritance, Allâh Azza wa
Jalla has said: “… then they shall be sharers in the third” (QS an-Nisââ’:12). Or in
the case of the mutual ownership the spoils of war, as the hadith from Abdullah
Ibnu Mas'ud radhiyallaahu 'anhu, he said: “I, Ammar, and Sa'ad have allied our-
selves in the spoils of war that we have gained from the battle of Badr” (Hadits
narrated by Nasa'i).
A strategic alliance in Islam is not always only related to capital and
work/efforts (‘amal), but covers a wider variety of other things, like the formation
of a strategic alliance between the ulama and an Islam bank, as has been explained
by Kahf (2002). Cooperation and synergy between them will hasten the growth of
the Islamic banking industry, expecially in forming financial products through
syariah-based financial engineering, to assist with monitoring the operations of an
Islamic bank’s business and ensure that it stays within acceptable syariah bounds
or to ensure that the manifestations of the ambitions of the bankers does not stray
from the values and principles of Islamic finance.
3. Literature review
3.1 Social capital theory
Social capital can be defined as a society’s ability to associate one member with
another, and will later on become an important resource, not just for economic
life, but also for every other aspects of social existence (Burt, 1992). While Fu-
kuyama (1995) defined social capital as a series of informal values or norms
shared between the members of a group that allows cooperation to occur between
them. The acquisition of social capital necessitates the habituation towards the
norms of a community, and in the context also adopts its acts of goodwill. Social
capital also refers to an institutional dimension, in the relationships created, and
norms forming the quality as well as the quantity of social interaction in a society.
Social capital is not just a line of institutions or groups supporting social interac-
tion. It covers a wider spectrum, it is the social glue that preserves the unity of a
group together. The dimension of social capital grows in a society containing val-
ues and norms as well as social interaction patterns that governs the daily life of
its members (Woolcock dan Narayan, 2000). Because of this, the social capital
dimension is a picture of the internal connectedness colouring the collective struc-
ture and providing a cohesiveness and mutual benefits from the dynamic social
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process occurring in a society. Social capital, as described by the trusts, norms and
network, can increase a society’s effectiveness in coordinating and can be an ef-
fective tool when used as a social development policy, as in the “Grameen Bank”
microfinance program in Bangladesh (Feigenberg, Field and Pande, 2013). Social
capital can tie members of society together and function as a sort of social collat-
eral (joint-liability contract). It is able to reduce the default rate in a microfinance
program, and is usually done through increasing the social interaction between the
members of the group.
3.2 Strategic alliance
Strategic alliance is an alliance where several independent organizations shares the
benefit of partnership and participate continuously in one or more key strategic ar-
ea like technology or marketing (Yoshino and Rangan, 1995). Udin and Akhter
(2011) defined strategic alliance as an alliance for strategic purposes, that is, to
gain a competitive advantage (Ireland, Hitt and Vaidyanath, 2002). There are sev-
eral forms of strategic alliance, i.e. memorandum of understanding, cooperative,
joint venture, equity investment, lisensi, outsourcing, franchising, consortium,
partnership et cetera (Serrat, 2010).
There are many reason to build a strategic alliance. Some of the reasons are: the
firm’s organic growth rate on its own is not enough to fulfil expectations about its
required growth rate (Kuratko, Ireland and Hornsby, 2001), to increase adjustment
to market (Inkpen and Ross, 2001), increasing market complexity (Geletkanycz,
2001; Chesbrough, 2002), a partnership has the ability to reduce research expendi-
ture and development, and an alliance can help penetrate further into a market
(Gonzales, 2001; Bernstein and Weinstein, 2002). With alliance, the firm receives
many competitive advantages in the market (Uddin dan Akhter, 2011).
The success of a strategic alliance depends on several factors, amongst them is
how involved its member partners are in solving problems, how trustworthy and
how involved in value creation and consolidation of resources and capabilities
(Uddin dan Akhter, 2011), and persuasion between partners for cooperation and
coordination (Zineldin and Bredenlow, 2003). Considerations of operational and
relational risk in choosing partners and identifying the appropriate alliance struc-
ture needs to be done to minimise potential risk and assure the achievement of
competitive advantage (Uddin and Akhter, 2011).
Gonzalez (2001) explains that an alliance has five stages in its life cycle, where
every stage requires preparation and negotiation processes, which are determining
the alliance strategy, choosing a partner, choosing an alliance structure, managing
the alliance relationship and reevaluating the alliance performance. Strategic alli-
ance in general can be grouped into three dimensions, that is: joint venture, equity
strategic alliance and non-equity strategic alliance.
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3.2.1 Joint venture
Joint venture is the combination of two or more companies to form an independent
company to share their collaborative capabilities and resources to achieve compet-
itive advantage (Uddin dan Akhter, 2011). Usually, the partners contribute re-
sources and participate equally in the management of the new firm. The main rea-
son to do it is to share knowledge, not just profit, and through the placement of
people by partners (Berman, Down and Hill, 2002) because knowledge will be one
of the sources of the competitive advantage (Tiessen dan Linton, 2000). This
model of strategic alliance creates a new, separate entity that is prepared to access
new market(s), intelligence data and the flow technical information on a reciprocal
basis (Hoskinson dan Busenitz, 2002).
3.2.2 Equity strategic alliance
This form does not require an equal portion of equity ownership among the part-
ners involved. Usually, this form of strategic alliance is found in foreign direct in-
vestment (Harzing, 2002). In Islamic finance, this alliance takes the form of equity
contract (syirkah), as in (i) mudharabah, where one partner contributes 100% to
equity (shahibul mal) and the other partner as the manager (mudharib), (ii)
musyarakah, where some of the partners involved contributed equity and effort, or
one of the two, (iii) muzara’ah and musaqat, where both partnership form of agri-
culture management with a partner owning the land and the other managing it. All
these forms of syirkah require the existence of a profit-sharing system instead of
one with a predetermined return (Venardos, 2006; Iqbal dan Mirakhor, 2007;
Ayub, 2007).
3.2.3 Non-equity strategic alliance
This alliance is a non-formal form of joint venture. To achieve competitive ad-
vantage, two or more firms choose to form a contract-based alliance rather than
making a separate new firm or sharing equity (Uddin dan Akhter, 2011). Because
it is mostly an informal and simple relationship, the consequences are such that
there’s no guarantee regarding the degree of commitment of the partners involved
(Das et al, 1998). An alliance of this form is more flexible in responding, the com-
plexity and speed of market dynamics as well as high competition (Uddin dan
Akhter, 2011).
3.3 The determinants of a strategic alliance’s success
Islamic banks and BMT need to be able to see their relationship as beneficial, mu-
tually-dependent, and requires effort to maintain. An opportunistic action by one
of the partners will mar the relationship, prompting the other partner or both to
feel dissatisfied with the alliance due to its negative outcome, based on the map of
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the pattern of relationships in Picture 1 and the framework of social capital theory
related to the interaction among entities. Thus, amongst the important attribute of
the strategic partnership is commitment, mutual reliance, coordination, trust and
control.
1. Commitment: this refers to the tendency of both strategic partners to direct ef-
fort based on the relationship formed (Porter et al., 1974). Commitment is a key
performance factor of an alliance (Rampersad, Quester and Troshani, 2010).
Commitment, especially in finance, is an indicator of future orientation, where
business partners aim to build a relationship (Chen, Lee and Wu, 2008). A high
commitment supplies context where both parties can achieve their respective
goals without having to resort to opportunistic behaviour. A higher commit-
ment is hopefully associated with the success of strategic partnership (Angle
dan Perry, 1981); and positively affects trust between partners (Rampersad et
al., 2010);
2. Coordination: this is related with the definition of the limits of a partnership,
and reflects the tasks that each party expects to be done by the other. In
Rampersad et al. (2010) it is said that in an alliance, coordination should be less
rigid, with more synchronisation and more moderate in intensity compared to
coordination between two units within one organisation. A successful working
partnership is marked by coordinated action with a consistent purpose with the
partner’s (Anderson and Narus, 1990). Coordination between allied partners is
positively affected by the trust that exists between them (Rampersad et al.,
2010);
3. Interdependence: when Islamic bank and BMT found their strategic partnership
for mutual benefit, this is the beginning of admitting that success relies not
solely on their own shoulders but also on the other party (Rodriguez, 2002).
This perspective grows from a social exchange paradigm (Molm, 1994). Both
parties admit that the gain from interdependence is higher than trying for it in-
dependently. In this context, trust and commitment are emergent factors that
help build interdependency through an exchange structure (Das and Teng,
1998);
4. Trust: Trust is intimately related with the intent to collaborate; when based on
trust, a partnership will be more able to manage happening conflict and show a
greater ability to adapt (Anderson and Narus, 1990). In an alliance, trust is said
to be not only a critical success factor, but also the key result of a successful
collaboration (Green, 2003). Sako (1992) defined trust as ‘a state of mind, an
expectation held by one trading partner about another that the other behaves
or responds in a predictable and mutually acceptable manner’. Then, Sako
(1992) divides trust into three: competence trust, contractual trust and goodwill
trust. More over, Green (2003) said that trust is related to performance and con-
tinuous improvement and will increase with experience and in line with the cul-
ture of the alliance partner (Jennings et al., 2000);
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5. Control: control is achievable through functional accountability, measuring and
evaluating the performance of individual partners based on goals. When the
functional accountability system performs well, then the supervisory function
can be minimized and sometimes causes coordination to weaken. Moreover,
the more effective functional accountability is, then the more limited the con-
trolling supervision, the working team is more effective, there are more active
conflict resolution between partners with increased communication, increase in
shared knowledge and increased mutual respect between partners (Gittell,
2000).
In the end, the success of a strategic alliance between Islamic banks and BMT
relies on how both of them interpret the actions and behaviour within the life cycle
of their relationship, and maintaining an atmosphere of loyalty and commitment
(Zineldin and Bredenlow, 2003), and this often implies that both should be able to
separate it from their individual corporate goals and culture. Maintaining a differ-
ent goal, the inability to share risk and the lack of trust will lead to an early frac-
turing of the alliance (Johansson, 1997).
Even further, Elmuti dan Kathawala (2001) theoretically defined several prob-
lems faced by alliance, that is: (i) clash of cultures and incompatible personal
chemistry, (ii) lack of coordination between management teams, (iii) differences
in operating procedures and attitudes among partners, (iv) lack of clear goals and
objectives and lack of trust and opportunistic behavior, and (v) performance of
risk as a result of external factors, market factors and internal factors.
Separately, Zineldin and Bredenlow (2003) explained the weaknesses of an al-
liance, that is: (i) strategic alliance can be quite resource-demanding and an uncer-
tain investment (high risk), (ii) lack of experience makes strategic alliance a waste
of time, effort and energy and makes one or more of the partners involved to
abandon their core business, (iii) strategic alliance may end up costing highly for
coordination and control, (iv) various activities involve handing over the control
and management of various resources to a partner, where this in itself is a logical
consequence of a close relationship, and (v) power and dependence can be a
source of conflict.
4. Data and methodology
Scientific effort can, to a large extent, assist in generating theories based on empir-
ical evidence, from where it could be interpreted in various ways (Zineldin and
Bredenlow, 2003). Because of this concern, the research question as well as its de-
sign must be explained so its relevance is clarified (Von Wright, 1993). Tradition-
ally, strategic research is exploratory, using the case study method as well as in-
terview to collect empirical data (Frankel et al., 1996). With a semi or
unstructured format, the two qualitative methods enable the extraction of infor-
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mation in the right direction, very flexible and simplify the effort of finding an at-
tractive track in exploratory research.
Yet in this study, we have chosen to use the confirmatory approach through a
structured questionnaire (Appendix) by means of field survey to 131 baitul maal
wa tamwil (BMT) spread throughout Central Java and Yogyakarta. From the total
sample, 89 BMT fulfilled the sampling criteria, that is: (i) has operated for a min-
imum of two years and did not experience any financial difficulties, (ii) has en-
tered a financing contract with an Islamic bank, (iii) channelled some of its funds
to micro, small, and medium enterprises, and (iv) is in the form of a cooperative,
and not a micro financial institute. Researchers define BMT that are not experi-
encing financial difficulties with the criteria (i) based on the survey, BMT states
that it hadn’t experienced a loss in the last 3 years, (ii) BMT is stated as financial-
ly healthy according to the standards used by Inkopsyah, and (iii) based on the
survey, BMT states that it does not face major financial problems. Data treatment
uses the method of listwise deletion. Data analysis uses equation model with the
software LISREL version 8.80.
To validate the result of data analysis, we have also run a focus group discus-
sion (FGD) with Directorate of Syariah Banking, Bank Indonesia and in-depth in-
terviews (IDI) with BMT parent clusters. FGD is done separately, that is FGD
with Bank Indonesia that is attended by the research and development team, and
IDI with the chairman of several parents Islamic cooperative, that is: Inkopsyah,
BMT Center and PBMT Ventura. FGD with Bank Indonesia is done in Bank In-
donesia on 27 May 2013, while IDI with every parent Islamic cooperative is done
a month after that, serially, starting from the 15th of June 2012 with the Director of
the Inkopsyah at the Faculty of Economic and Business, Universitas Indonesia.
FGD is done openly according to the rules in place. Ethical conduct that is held in
FGD and IDI is that the name of the FGD/IDI participants will be disguised in the
report (anonymous), and what is mentioned is only the position of the FGD/IDI
participants. During the data collection process, it is explained to the FGD/IDI
participants that all information gained from the FGD/IDI will only be used for re-
search purposes only. The transcription method used in the FGD/IDI is done indi-
rectly. The FGD/IDI will be recorded, and then the result of the FGD/transcription
of the recordings was being shown to the participants for their confirmation, and
this will become the final conclusion for the FGD/IDI. The data from this final
FGD/IDI result (transcription) will then be processed and analysed by researchers
as a form of validation and more in-depth information about the answers to the
questionnaires that is filled by the BMT. The method used in analysing the results
of the FGD/IDI is by using content analysis.
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5. Analysis and discussions
Based on the literature review of previous theoretical and empirical researches,
such as Uddin dan Akhter (2011), Zineldin and Bredenlow (2003) and Rodriguez
(2002), we at first suspected that the success of the financial performance of the
strategic alliance between Islamic banks and baitul maal wa tamwil (BMT) is only
influenced by four factors: commitment, coordination, interdependence, and trust.
Yet as the research progresses, we have found that the relationship between those
four variables and the profitability of the alliance is more complex. Commitment
from BMT is formed formally with the Islamic bank. Afterwards, the Islamic bank
will put its trust in the BMT and will continuously keep up coordinating with the
BMT to maintain commitment. At first, the trust given by the Islamic bank is build
from agreement, social capital shown by BMT, and the reality of interdependence
between the Islamic banks and BMT. Communication and coordination that is de-
veloped also affected the Islamic bank’s trust to BMT. To reach the financial goal
of an alliance, not only commitment and trust is needed, but also the transfer of
funds and knowledge sharing. Knowledge transfer is needed to help standardise
the business processes of the BMT and to help assist it be more efficient in profit
generation. Yet this transfer of knowledge if determined mainly by the amount of
trust the Islamic bank has given, the amount of commitment, coordination and so-
cial capital that the BMT has and future conflict potential. Afterwards, coordina-
tion, social capital, trust, knowledge sharing and commitment simultaneously con-
tribute to the success of achieving the financial goals of the formed strategic
alliance.
5.1 Contribution of coordination on achieving financial goal
Empirically, it has been found that only commitment has a positive influence on
the success of the alliance in reaching its financial goals, while trust, knowledge
sharing, coordination and social capital is found to be insignificant in influence at
a 5% error. On the whole, the model is significant at 1%. Even if not significant,
trust, knowledge sharing, and social capital is indicated to contribute positively
towards achieving alliance profitability.
Fig.2. The determinants of the success of the financial performance of a strategic alliance
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Interestingly, even if insignificant, the influence of coordination is negative to-
wards the achieving the financial goals of the alliance. This can happen when the
coordination mechanism built by the Islamic bank to BMT is too extensively de-
tailed, making the BMT feel constricted and less flexible in making operational
and business decisions. On the other hand, with their status as fund providers, it is
not suprising that Islamic banks often feel more dominant towards BMT. They can
easily impose various restictions on the management or operation of a BMT. This
condition is not always considered as acceptable by BMT management or owners,
unless there has already been a memorandum of understanding between the bank
and BMT. Yet even with such a memo, this domineering nature can still spark any
feelings of disappointment about the strategic alliance at large, tempting them to
act out more to their liking to balance that, and possibly not to the bank’s satisfac-
tion at all. The individual will and motivation of the BMT becomes too weak to
finish the contract of alliance with the Islamic bank. Other than that, if the inten-
tion to coordinate as well as to assuage the Islamic bank high fear in losing control
of its funds, it would undoubtedly increase coordination and monitoring costs, as
had been mentioned by Zineldin and Bredenlow (2003). Unfortunately, the whole
ends up placed on the alliance, which will distort its actual profit.
5.2 Impact of agreement dan coordination on commitment
In this model’s construct, we admit that there is both a direct and indirect effect of
agreement and coordination, through commitment, on the profitability of the alli-
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ance. If coordination did not contribute significantly to profitability directly, both
surprisingly contribute significantly towards the financial performance of the alli-
ance.
This indicates that agreement and coordination is able to enforce BMT to hon-
our the commitment and run activities oriented at keeping the continuation of a
close-relationship. Even though it is expensive, both is necessary to ensure BMT
does not experience disorientation and demotivation.
5.3 Relationship between trust and commitment
In the results of the estimation of the structural model, there is a positive and sig-
nificant influence of trust from Islamic bank towards the commitment given by
BMT. Trust is indicated to affect the achievement of the financial goals of an alli-
ance. In practice, bank often requires a guarantee for the funds, both in the form of
collateral assets (rahn) or guarantee (kafalah). Regulation-wise, based on the Act
no. 10/1999 (article 9 clause 1), before channeling any financing, the bank is re-
quired to carefully asses the character, ability, capital, collateral, and business pro-
spect of a potential debtor. In relation to the collateral, the bank often practices the
use of a collateral margin; this is the ratio of the value of the financing to the value
of the collateral. For example, a bank has a collateral margin of 80%, and then the
value of the loan that can be given is at most 80% of the size of the collateral’s
value, except if the collateral is a loaned object.
This implies that the trust given by the bank is measurable in terms of the ratio
between the value of the collateral and the funds given; this is called contractual
trust (Sako, 1992). The higher the ratio, the lower the bank’s trust in the BMT, and
it will force the BMT to fulfil its contract. This is because the bank is less con-
cerned of the various risks faced by the BMT, how serious they are in running
their operations as well as its actual performance—the bank is only concerned
with ensuring the return of its capital at the end of the period by all means. Be-
cause of this, trust from the Islamic bank, as an external supporting factor, has a
positive and significant effect to BMT’s commitment, but not on the BMT’s abil-
ity to generate profit. This indicates that the BMT has managed to build commit-
ment internally and run a profit-oriented business activity even without adequate
trust from Islamic banks. Commmitment is measured through questions in the
questionnaire using the likert scale (Appendix).
Apart from that, these findings also indicate that BMT needs this strategic alli-
ance more than the Islamic banks. The individual willpower as well as internal
motivation seems strong in BMT. They are motivated to enter an alliance. They
possess something of value (including social capital) and they intend to actively
contribute to the success of an alliance, both in the long run or just for opportunis-
tic and short-term reasons.
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5.4 Impact of interdependence on trust and commitment
Interdependence should be the connecting thread between Islamic banks and BMT
in building a mutually beneficial alliance (Zineldin and Bredenlow, 2003). Ideally
partners should have complementary skills and resources, which when used to-
gether can help them both reach goals that they could not separately. In those con-
ditions, they will invest in each other in their mutual necessity. In reality, Islamic
bank only invests its funds to BMT, and BMT alone will run the business accord-
ing to the agreed-upon contract. The partners do not develop linkages nor share
ways of their respective operation in order to work together smoothly (Zineldin
and Bredenlow, 2003). The communication and coordination system that has been
built is mostly one way, rarely reciprocal in nature. Islamic banks only created re-
strictions that BMT is required to follow, and the complement happens on the oth-
er side; BMT only reports conditions and business performance according to the
bank’s requests. Even among Islamic banks and BMT, there is still the impression
of hoarding information, inflexibility in interaction and without according the oth-
er appropriate respect. Alliances are still built based on the opportunistic purpose
of individual organisations. One of the reasons is the practice of customer canni-
balism that can occur in the relationship between the BMT and the Islamic bank.
When the customer (or client) of the BMT grows in size, the customer moves on
to become the Islamic bank’s customer.
5.5 Risk sharing implementation in the strategic alliance
In this research, we have omitted the risk-sharing variable in the relationship con-
struct between commitment, trust and knowledge-sharing and how they influence
an alliance’s success in achieving its financial goals. As has been addressed by the
Directorate of Islamic Banking, Bank Indonesia, this occurs because the partner-
ship between Islamic banks and BMT right now has only covered several forms
yet, and these are: direct without non-financial assistance; direct with non-
financial assistance; channeling without non-financial assistance; and channelling
with non-financial assistance. What is meant by channeling partnership is that the
Islamic bank does not directly partner with the BMT, but partners with a parent
cluster of the BMT or the secondary cooperative that is the umbrella co-op for
several BMT. They said:
“The partnership forms between BMT and Islamic banks almost never use the
concept of risk-sharing. Even if there exists, then the risk shared is limited to
the risk over the funds invested by the Islamic bank itself. There are also Is-
lamic banks who decided to create their own BMT in order to enter micro and
nano scale financing like Bank XYZ”
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Theoretically, the risk sharing form of partnership should not just cover the
capital invested by the Islamic bank, but also operational costs and effort invested
(Wahyudi et al., 2013). When risk sharing only covers the capital invested, Islamic
banks have little incentive to be involved with BMT-run businesses, and several
problems may crop up. First is the potential for moral hazard and adverse selection
by BMT in managing the funds from the Islamic banks. It is probable that BMT
will act aggressively and enter into businesses (financing) with positive net pre-
sent value (NPV) but high in risk. They may do this because of (i) inadequate
monitoring by the Islamic banks, (ii) in case of success, the BMT will receive a
large share of the profit, and (iii) in case of failure, the consequences of capital
loss (financing) will be borne by the Islamic banks. Second, if BMT owns several
business lines and the partnership only occurred in on or more business lines, then
the BMT will lack enough focus to fulfill commitments. BMT in general also lack
experience and competent human resources. Running several businesses at the
same time while expecting equal focus across all lines becomes unrealistic. Not to
mention that it becomes tempting to divert funds from one business line to anoth-
er, crossing the line into fraud. Third, by not running business together within the
alliance, Islamic bank lose control over the funds invested as well as being in the
dark about the business processes of the BMT. As a result, the Islamic banks are
vulnerable to overlookthe BMT’s manipulation of financial statements.
6. Conclusions
From the result of data analysis, there are several conclusions. First, in a strategic
alliance between Islamic banks and BMT, the BMT’s commitment is the only sig-
nificant contributor in determining the alliance’s success in achieving its financial
goals. Second, bank does not place its trust on BMT. The Islamic banks’ trust is
tied to the collateral or guarantee that is required of the BMT for the funds that the
banks will provide. Third, the alliance between them is still contractual in nature,
where trust and commitment is tied by the agreement between the two of them.
Fourth, coordination contributes a positive impact to the trust placed by the bank
and the commitment from the BMT, but is negatively related to alliance profitabil-
ity. Fifth, social capital has a positive effect on trust. This means that reputation
plays a significant role in building the alliance between the Islamic banks and
BMT. Strategic alliance can also occur and increase in quality if both BMT and
the Islamic bank show initiative in forming an alliance or cooperating. BMT
should demonstrate more commitment, and the Islamic bank should give more
trust to the BMT. One of the indicators of the increase in those two variables
(commitment and trust) is an increase in risk sharing and knowledge sharing be-
tween the two institutions.
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6. Limitations and Suggestions for Further Research
The limitations of this study are that it does not directly involve commercial Is-
lamic bank in a direct survey, only using FGD from the banking regulator as a
source of supporting data. But the opinion of the regulator is not guaranteed to re-
flect the opinion of the banking industry itself in general. Further research can use
secondary data from financial statements (non-perception data) to analyse the in-
fluence of strategic alliance to profitability and the bank’s business development.
Even if this research has shown that the commitment and trust taking place in
building the relationship between the BMT and the Islamic bank is still contractu-
al, but this research has not studied more extensively the type and specification of
the contract that actually happens. Is the contract similar to the credit scheme used
in a conventional bank, and because of that the Islamic bank does not bear financ-
ing risk, or is the contract in accordance with the specifications for an equity in-
vestment (syirkah) scheme, and as such the Islamic bank is still sharing risk as
well as profit with the BMT? Further research is expected to be able to provide
more details on the contract specifications formalizing the forms of commitment
and trust, as well as checking whether the strategic alliance happening took the
form of channeling, executing, or joint financing (Bank Indonesia, 2010); it can
also move in the direction of the potential development from the stiff contractual
relationship into a dynamic one that is harmonic, synergic, based on mutual trust
and trustworthisness throught the development of honest, open, continuous coor-
dination and communication as well as the establishment of functional accounta-
bility between BMT and the Islamic bank. Finally, to study dynamic strategic rela-
tionship more extensively, some considerations for further research should be
given for the possible occurrence of paradox between coordination and control,
optimisation of relationship bond and trust to build commitment, the potential for
social exchange through knowledge sharing as well as to consider other variables,
like collaboration, structural bonding, social bonding, integration, cultural fit, in-
tegrity, partner willingness and motivation to enter into an alliance, and harmony.
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Acknowledgments:
This research conducted by National Collaborative Research Grant 2013. The
author is grateful to anonymous reviewer of this research grant. The author is also
obligated to Bambang Hermanto, Zaafry A. Husodo, Rizky Luxianto and Muham-
mad Budi Prasetyo for valuable discussion. Thanks to my assistants, which are
Rizki Nugrahani, Niken I. S. Putri, Rushli Fauzan and Imam Salehudin, for their
aims in collecting and tabulating the data. The remaining errors are our own re-
sponsibility.
Appendix
The following is the list of questions and research variables in the structured ques-
tionnaire:
No Variable Question
1 Profitability
After entering the partnership, we have experienced an increase in profit
This business has benefited financially since entering the partnership
This business is able to avoid loss since entering the partnership
This partnership enables us to reach a beneficial financing scale
2 Knowledge shar-
ing
After entering partnership, we experience improvements in aspects other
than finance, like organisational management, and record-keeping
This business receives assistance in many non-financial aspects since en-
tering the partnership
We have received many knowledge transfer from the partnership that we
entered
We learn a lot about the aspects of Islamic management and finance from
the Islamic bank that became our business partner
3 Risk sharing
After we entered the partnership, if we experienced a loss, we received a
grace period for payment/reduction in capital that needed to be returned
Our partner financial institution is willing to bear a part of the business
loss that we experience, according to the proportion of the capital in-
volved
After the business entered the partnership, if we experienced a loss, we
are still allowed to receive more capital from the bank
Our partner Islamic bank is willing to bear a part of the risk over the
funds that becomes a part of the partnership
4 Work agreement
The partnership that we enter into with the Islamic bank is formalised in
the form of a cooperation agreement
The partnership that we enter into has a time limit as well as terminating
terms and conditions, as well as the rights and responsibilities of both
parties
The partnership that we enter into affects the operation of our work be-
cause the nature and extent of the partnership is important
The clauses listed in the cooperation agreement between our BMT and
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No Variable Question
the Islamic bank is balanced as is not heavier on one party than the other
5 Commitment
We are very committed with the partnership that is formed
We are very concerned with the continuity of the partnership with the Is-
lamic bank that is our partner
We will continue this partnership
We feel that this partnership is important for our future progress
6 Coordination
The program that is run is coordinted well between the Islamic bank and
the BMT.
Our business process is tightly connected with the business process of our
partner Islamic bank
The partnership activities are coordinated well between the Islamic bank
and the BMT.
We have a good communication with the Islamic bank that became our
partner
The policies taken by our partner Islamic bank also affects our work pro-
cess
7 Trust
We believe that the decisions taken in this partnership will benefit our
business
This partnership is marked by a high degree of harmony
We believe that the partnership between the Islamic bank and the BMT is
based on the principle of mutual trust
The presence of our BMT as a business partner is appreciated by our
partner Islamic bank
8 Interdependency
If we want to, we can easily move to a different Islamic bank for partner-
ship
If we want to, we can exit from the existing partnership
There are no significant costs for us to find and change partner Islamic
banks
Our partnership with the Islamic bank is only a matter of formality with-
out any organisational implication
9 Social capital
This partnership occurs because the Islamic bank has a vision of bringing
the prosperity of the people that is the same like ours
We partner with the Islamic bank because we are of one faith
Our business process and our partner Islamic bank’s process are both
based on the Islamic syari’ah
The people working in our partner Islamic bank has a simialr vision and
background with us
10 Conflict
Sometimes the partner (bank) adjusts or changes the facts a little to get
what they want
The partner often promises something that is not fulfilled in the future
The partner has given valuable information, even when it is not required b
ythe contract
We tend to question/suspect the information given by the partner
The partner usually also tend to question/suspect the information that we
give them
11 Control
This alliance has a very detailed binding contract
This alliance has a punishment mechanism (letter of warning, summons)
if targets are unfulfilled
Information from the partner and for the partner is done on a daily or
weekly basis
Performance evaluation is done routinely and on schedule
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No Variable Question
There is a clear division of commitment and resources (the data on
MSME clients is not for the Islamic bank)
Questions of the FGD/IDI in general are related to:
Bank Indonesia and parent BMT
1. The potential for the BMT to become representatives or extension of an Islamic
bank.
2. The BMT’s position in the Indonesian banking architecture.
3. What sort of cooperation pattern exists between the BMT and the Islamic bank.
4. The ideal cooperation pattern between the BMT and the Islamic bank.
5. The legal framework able to support the ideal cooperation pattern between the
BMT and the Islamic bank.
Parent BMT
6. Opportunities as well as resistance of the BMT in building a partnership with an
Islamic bank.
7. The role of the parent BMT in business operation and strategic decision-making
of the BMT.
8. Dilemma and degree of readiness of the BMT in facing Act no. 1/2013 about
microfinance institutions.
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