communication skills for project manager
TRANSCRIPT
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Communication Skills Presented by : Muhammad Awais CMS # : 19236STUDENT OF Engineering management at Riphah International University ,Islamabad
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What is communication skills
What are ingredients of communication skills
Why project manager should need communication skills
Impact of communication on project.
Contents
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What is communication
It is process of generating meaning bysending and receiving verbal or nonverbal symbol and signs.
Communication is two way interactive process
Communicating to others.
How to response the information received from others.
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What are ingredients of communication skills (7’C for effective communication)
Completeness
Conciseness
Consideration
Concreteness
Clarity
Courtesy
Correctness
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COMPLETENESS
Message is complete when it contains all facts the reader or listener needs for the
reaction you desire.
Communication senders need to assess their message through the eyes of the
receivers to be sure they have included all relevant information.
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Conciseness
Conciseness is saying what you have to say in fewest possible words without
sacrificing other C qualities. A concise message is complete without being wordy.
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Consideration
Consideration means preparing every message with the message receivers in
mind: put yourself at their place; being aware of their ideas, emotions, attitudes,
desires, circumstances and probable reactions to your point.
Handle the matter from their point of view, called as “you-attitude”
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Communicating concretely means being specific, definite rather than general.
Use denotative words (dictionary based, direct) rather than connotative words
(ideas, notions suggested by or associated with a word”.
CONCRETENESS
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CLARITY
Getting the meaning from your head into the head of your reader – accurately –is
the purpose of clarity
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COHERENCE
Words are correctly arranged so that ideas correctly convey the intended meaning.
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COURTESY
Courtesy means not only aware of others perspective but feelings.
Show respect and concern for others .
Consider your audience
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CORRECTNESS
Use of proper grammar, punctuation and spellings.
Use the right level of language
Check accuracy of figures, facts and words.
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Why Project manager needs skills of communication. Each step often requires a new task to discuss, because it’s dependent on
another task or decision—or even another person.
In order to be a successful project manager one must have to use communication
skills first, and the tools second.
The PMI (Project Management Institute) suggest a project manager should spend
90 percent of their time communicating.
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Impact of communication on project
Project management is more than tools and process. It’s also about also people
and working with them to produce projects that meet or exceed requirements
If P.M are not making a strong effort to communicate with team, will likely fail
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Thank you05/03/2023