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COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY PRESENTED BY Cindy Sorum 01/11/10

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Page 1: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

COMMUNICATIONS PROPOSAL FOR

SHELBY COUNTY

PRESENTED BY

Cindy Sorum

01/11/10

Page 2: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

January 8, 2010 Bob Seivert Shelby County E911 Service Board 612 Court Street Harlan, IA 51537 Dear Bob: The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for some additional licensing to include: a Fire Ground Frequency - $300; and (2) UHF mobile only frequencies - $500. The systems proposed are based on our many discussions, propagation studies and design reviews by RACOM Engineering and our knowledge of Shelby County’s specific requirements. All prices quoted include State Contract discounts. We value our relationship with Shelby County and are committed to the successful implementation of this project. Best Regards, Cindy Sorum Cindy Sorum Business Development Manager RACOM CORPORATION

Page 3: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

TABLE OF CONTENTS

SECTION 1 – Zetron Series 4000 Radio Console

• Systems Description

• Pricing

• Literature SECTION 2 – Zetron Series 3300 VoIP 911 Phone System

• Systems Description

• Pricing

• Literature SECTION 3 – Norstar Administrative Phone System

• Pricing

• Literature SECTION 4 – Door Access Control System

• Pricing

• Literature SECTION 4 – Narrow Banding

• Site Infrastructure Replacement and Reprogramming Pricing

• Mobiles, Portables and Pagers Reprogramming Pricing

• Mobiles, Portables and Pagers Equipment Inventory

• Literature

Page 4: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

SHELBY COUNTY ZETRON CRT CONSOLE SYSTEM DESCRIPTION

The ZETRON Integrator RD Console is the most flexible user-friendly communications console on the market today. The console designed for Shelby County is a CRT based Windows XP console, which consolidates all operation into one efficient package. The design includes two individual dispatch positions with a maximum of 15. It can control a combination of 48 separate radio channels or trunked talk-groups. Each console position can be programmed to present the screen layout most desirable for the individual dispatcher. Monitors will display the current status and activity on all channels. System control will be via a three-button mouse. System software includes the extended paging package with two-tone sequential signaling and full featured MDC-1200. The 4219 audio panel includes the select and unselect speakers with volume control and LCD screen for the VU meter. The rugged desktop microphone utilizes a gooseneck style boom on a heavy metal base. Each position is equipped with two telephone/radio headset jack boxes that will automatically arbitrate between phone and radio and provide supervisory control or training capacity via a second jack box wired in parallel. Console spare cards are included in the quote. The console is equipped with an auxiliary input/output card to provide console door control. One equipment rack has been included to accommodate the console CEC hardware and power supplies. RACOM will stage the console prior to installation and provide all dispatcher training per a mutually agreed upon schedule.

Page 5: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Proposal Prepared for:Address

CityState & Zip Code

CountyPhone/FAX

Contact NameContact E-mail

ITEM QTY PART NO. UNIT EXTENDED

1 1 OPERATOR POSITION 2 POSITION BUNDLED 4048 RD INCLUDES: (2) INTEGRATOR RD CLIENTS, (2) RD/M 4219 108,675.50$ 108,675.50$

BUNDLES WORKSTATIONS, (2) SYSTEM TRAFFIC CARDS, (2) M4048 POWER SUPPLIES, (1) M4020 CCE, -$ -$

(2) M4048 CONSOLE INTERFACE CARDS, (4) S4000 DUAL UNIVERSAL CONTROL CARDS AND -$ -$

MANUALS -$ -$

-$ -$

2 2 OPERATOR POSITION (2) INTEGRATOR RD EXTENDED PAGING PACKAGE -$ -$

SOFTWARE OPTIONS (2) INTERGRATOR RD MDC-1200 FULL FEATURE -$ -$

-$ -$

3 2 OPERATOR (3) TELEPHONE/RADIO HEADSET INTERFACE -$ -$

ACCESSORIES (1) DUAL TRHI CONNECTOR -$ -$

(2) FOOTSWITCH -$ -$

-$ -$

4 2 DESKTOP (2) DESKTOP GOOSENECK MICROPHONE -$ -$

MICROPHONE -$ -$

-$ -$

5 1 COMMON CONTROL (1) M4048 CONSOLE INTERFACE CARD CAGE -$ -$

EQUIPMENT (1) M4048 CHANNEL INTERFACE CARD CAGE -$ -$

(1) M4048 POWER SUPPLY (SPARE) -$ -$

-$ -$

6 1 RADIO CHANNEL (2) DUAL CHANNEL UNIVERSAL T/R CONTROL CARD (1 SPARE) -$ -$

CARDS (4) DUAL CHANNEL TONE/LOCAL T/R CONTROL CARD -$ -$

(2) HARRIS EDACS WIRELESS DUAL CHANNEL T/R CARD (1 SPARE) -$ -$

(3) HARRIS EDACS WIRELESS INTERFACE MODULE (1 SPARE) -$ -$

-$ -$

7 1 CONTROL AND (2) AUXILIARY INPUT/OUTPUT INTERFACE CARD (1 SPARE) -$ -$

ADAPTOR CARDS (1) SYSTEM TRAFFIC CARD (SPARE) -$ -$

(1) CONSOLE INTERFACE CARD (1 SPARE) -$ -$

Total Equipment Price 108,675.50$

Installation -$

Subtotal 108,675.50$

Tax Rate Taxes -$

Shipping 250.00$

Total 108,925.50$

Proposal Presented By: Cindy Sorum Date: 01 07 10

Proposal Accepted By: Date:

SHELBY

712-755-5160

BOB SEIVERT

[email protected]

SHELBY COUNTY EMERGENCY MGMT.

612 COURT STREET

HARLAN

IA 51537

Zetron Series 4000 Radio Dispatch ConsoleDESCRIPTION

Terms of Purchase: Net 30

Payment with Order: $22,500

Approximate Delivery Date: 4-6 weeks

If applicable, product warranty: One year parts

Proposal is valid for 60 days from the date listed below

System Description: Customer will provide (3) monitors for the system

Cindy Sorum

5700 Culwells Rd.

Lincoln, NE 68516

402-489-9911 - Phone

402-483-0365 - Fax

[email protected]

Shelby County Series 4000 Quote rev. 2 01 07 10.xls - Printed 1/7/2010

Page 6: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Page 2

ITEM QTY Part No. UNIT EXTENDED

CONTROL ADAPTOR (13) CONSOLE CARD SLOT COVER -$ -$

CARDS CONTINUED (6) CHANNEL CARD SLOT COVER -$ -$

-$ -$

8 1 COMMON (4) S4000 DUAL CHANNEL MEMORY OPTION - FOR MDC -$ -$

CONTROLLER -$ -$

OPTIONS -$ -$

-$ -$

9 1 INSTALLATION (11) 25-PAIR CABLES -$ -$

COMPONENTS (8) CONNECTORIZED PUNCHDOWN BLOCKS -$ -$

-$ -$

10 3 SYSTEM MANUALS MODEL 4048 SERVICE MANUAL, INTERFACE CARDS MANUAL, DISPATCH CONSOLE MANUAL -$ -$

-$ -$

11 1 HEADSETS (2) 6-WIRE NOISE CANCELLING WIRELESS HEADSET BASE -$ -$

(6) NOISE CANCELLING HEADSET TOPS -$ -$

-$ -$

12 1 RACK EQUIPMENT RACK WITH SHELVES AND 12-OUTLET POWER STRIP -$ -$

-$ -$

-$ -$

-$ -$

14 1 EXTENDED YEAR ONE - WARRANTY + LABOR = $1,200 -$ -$

WARRANTY YEAR TWO - HARDWARE, SOFTWARE AND LABOR - $4,920 -$ -$

YEAR THREE - HARDWARE, SOFTWARE AND LABOR - $4,920 -$ -$

YEAR FOUR - HARDWARE, SOFTWARE AND LABOR - $4,920 -$ -$

YEAR FIVE - HARDWARE, SOFTWARE AND LABOR - $4,920 -$ -$

-$ -$

-$ -$

-$ -$

DESCRIPTION

Shelby County Series 4000 Quote rev. 2 01 07 10.xls - Printed 1/7/2010

Page 7: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

communications control systemseries 4000

communications control systemThe Series 4000 is a programmable, multichannel, multi-position radio control console featuring three operator position styles to meet a variety of user needs.

• Public Safety

• Police/Fire • EMS/Ambulance • EOC/Disaster Management Centers • Government

• Transportation

• Aviation • Mass Transit • Maritime • Railways

• Utilities

• Energy • Fresh/Waste Water • Oil/Gas • Electric

• Facilities Safety & Security

• Healthcare • Corporate/College Campuses • Casinos • Hotels/Resorts

system overviewThe Zetron Series 4000 Communications Control System is a full-featured radio dispatch console for a multichannel radio system. It provides operators with an efficient means of monitoring and dispatching with up to 48 radios, both conventional and trunked. A Series 4000 system is comprised of a common control unit and one or more console operator positions.

common control units (ccu)The CCU is the central “switch” that routes audio between radio/phone channels and console operating positions. Series 4000 CCUs are available in two capacities to match your application needs.

consolesThe Series 4000 can be controlled and monitored from up to sixteen console operator positions. Three different styles of console positions are available and may be mixed in the same system: rackmount, desktop, and PC-based consoles.

Designed for reliabilityDepending on the application, the Series 4000 can be configured for “no single point of failure” or full redundant operation. The Model 4020 and 4048 CCUs, with their dual system buses, may be configured with dual system controllers and dual power supplies to ensure that no single failure will result in a complete loss of operation. For highly critical applications, the Series 4000 CCUs can be configured for full redundant operation.

ccu channel operating cross channel model capacity Positions Patches

4020 20 6 8

4048 48 16* 24

*15 with patch card installed

model 4048 ccuintegrator rD

model 4020 ccu

Page 8: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

radio interface compatibilityThe Series 4000 is compatible with virtually all manufacturers’ base stations, control stations, and repeaters utilizing local, standard tone or DC control protocols. Depending upon the configuration of the radio, these control protocols typically support frequency selection, activation of CTCSS tones, main/standby selection, and a host of other functions. The Series 4000 may also support a variety of trunked radio systems using the Wireless Console concept.

The Series 4000 offers exceptional application flexibility to meet a wide range of user requirements. Operating position types can be “mixed or matched”, and radios and/or operating positions are easily remoted.

wireless consoles & interoPerabilityConsoles manufactured by trunked radio system manufacturers are typically designed to communicate with their trunked radio infrastructure via wired communications links. While this may provide a few operational advantages (such as the ability to override a conversation in progress) the cost for the additional infrastructure interfaces and the cost of the leased wire circuits can quickly add up. This cost may be justified for a large, main dispatch center, but it may be prohibitive for secondary agencies who are sharing the system.

The Wireless Console concept allows the Series 4000 to interface to a wide variety of different trunked radio schemes using subscriber units (mobile radios) as control stations. This avoids the extra cost for additional infrastructure equipment and recurring wireline leases. In most cases, Series 4000 operators can access the full set

of features present on the subscriber unit (including PTT ID), but with the subscriber unit located where needed for proper RF coverage. For Wireless Console operation Zetron’s advanced PC-based radio dispatch software, Integrator RD is recommended.

Because of the wide variety of wireless trunked radio interfaces, Zetron’s Series 4000 is an ideal platform to support communications interoperability. The Series 4000 may be used to patch together two or more agencies using different trunked radio schemes to communicate with each other. For on-scene communications, a small version of the Series 4000, the Model 4020, can be installed in a mobile communications van and used for both tactical dispatching, as well as on-scene interoperability patching.

The following is a list of currently available Wireless Console interfaces. Certain options for designated radios may be required. Call Zetron for details.

motorola astro®

• CompatiblewithMotorolaASTRO® Quantar/Quantro base stations via the Motorola DIU-3000 digital interface

• Supportsconventional,CAI(P25),ASTRO® 25

• PTT,channelselection,PL/NACselection,repeaton/off,coded/clear and encryption key selection

eF Johnson 5300 series• CompatiblewiththeEFJohnson531x/532x(VHF),

533x/536x(UHF),and538x(800MHz)mobileradios(maynotbecompatiblewiththe53SLSeries)

• SupportsanalogandP25conventional,andSMARTNET®/SmartZone®, ASTRO®andP25trunking

• PTTID,statusmessagingand15controlfunctionsincludingchannel/talk-groupselection,PL/NACselection, talk-around on/off, coded/clear and scan on/off

Integrator RD Workstation(w/Model 4219)

Model 4118/4115Rackmount Console

Model 4018Desktop Console

Local Base Station

Model 4020/4048Common Control Unit

Model 4020/4048Common Control Unit

LAN/WAN

Remote Base Station/Repeater

(leased lines)

RF/MW Link

Remote Base Station/Repeater

(control station interface)

Local Control Station

Page 9: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

motorola iDen®

• CompatiblewiththeMotorola®R750+andi325ISradios,andELUTIONSR1600I

• SupportsNextel®NationwideDirectConnectSM or cross-fleetprivatecallsandNextel® Group Walkie-Talkie (cross fleet group calls) on some radio models

• PTTID,statusmessaging,callalerts,localareagroupcalls, target area group calls, and in-fleet private calls

m/a-com• EDACS®withM/A-COMOrion,Jaguar725M,and

M7100IPradios

• P25withM/A-COMM7100IPRadio

• GroupandlocalIDdisplay

• Groupcalls,individualcallsandemergencycalls

mPt 1327• CompatiblewiththeMotorolaGM1200,TaitT2020,

2035,T2040,andTM8255radioswithMAP27options

• New1327&KenwoodRadios

• CompatiblewiththeZetronModel427fordirect connection to Zetron infrastructure

• CompatiblewiththeTaitMAP27Gatewayfordirectconnection to Tait infrastructure

Kenwood® tK-x80, tK-x180, and tK-5x10• CompatiblewiththeTK-780/7180,880/8180,980and

981radios

• SupportsLTR® and Passport®(TK-x80andx180)trunking

• SupportsP25conventionalandtrunking(TK-5x10)

• SupportsasubsetofKenwoodFleetsync™ analog signaling including PTT ID and status ID display

• 15controlfunctionsincludingchannelortalkgroupselection, monitor, coded/clear and talk-around

Feature summaryThe Series 4000 was designed to simplify the job of operating a multichannel system, allowing operators to concentrate on the content of their dispatching task. Product features include:

Programmable Controls — Button functions are fully programmable. Each is clearly labeled to provide function association. All primary functions are performed by a single keystroke.

Up to Three Unselect Speakers — A Select speaker and up to three Unselect speakers provide a left/right audio effect, making it easy to distinguish whether the call was from the primary (Selected) channel or another channel. Selecting a channel moves its monitor audio to the Select speaker. Unselected audio channels can be divided and routed to one of three Unselect speakers by operator selection.

“Channel Check” Integrated Instant Recall Recorder Option — The Series 4000 may be configured to provide a “per channel” instant recall recorder. Recording duration

is 4 minutes for each channel, and playback is through the Select or Unselect speakers. If a radio call is received during playback, the recorded audio is paused.

Emergency Alert/Acknowledge — With mobile and portableradiosequippedwithMDC-1200protocol,ausercanpressabuttontotransmitanemergencyANIsignalto request immediate help. Integrator RD provides an efficient way for the dispatch to receive the identification information, send an acknowledgment back to the radio, and respond to the emergency.

Instant Call Paging — The operator may “tone out” an entire sequence of pages with the press of a single Instant Call button. A two-level menu allows pages to be grouped into a logical structure (e.g. “Police”, “Fire”, “EMS”) for easy access. Paging sequences are automatically routed to the proper channel and frequency, minimizing errors. Paging sequences may contain self-initiating alert tones for indicating specific types of events. The button’s indicators provide a “check list” to verify that the proper pages were sent. Multi-format capability eliminates the need to have a different encoder for each type of pager/decoder.

Patch — Channels may be patched to other channels or telephone lines. The operator may monitor the patch and operate on other channels. One patch can involve more than two channels. Multiple concurrent patches are supported.

Simul-Select — The operator may select multiple channels simultaneously so that one dispatch may be broadcasted to several channels at once. Group-Selects may be invoked to select predetermined groups of channels.

Individual Channel Volume — Each channel’s volume may be set independently, allowing the operator to prioritize listening based on volume level. A digital display shows volume percentage, allowing accurate settings without audio present. Minimum audio levels can be programmed to avoid missed calls.

Mute/All-Mute — Channel muting instantly reduces the volume of a channel to a predetermined level. Removing a source of unnecessary traffic helps the operator to concentrate on the task at hand. All-Mute instantly reduces the volume of all non-selected channels at once.

Call — When channel activity is present, the channel’s “CALL”indicatoractivates,makingiteasytolocatethesource of the call. The call indicator remains on for a few seconds after the activity stops — in case the operator was busy.

Busy — Whenever another console is transmitting on the channel, the channel’s “BSY” indicator illuminates. This makes it easy for the operator to distinguish parallel console transmissions from field activity.

Transmit — The operator may transmit over the selected channel simply by pressing the “Transmit” button or by pressing the optional foot-operated transmit switch. With “Instant Transmit”, the operator may transmit over a non-selected channel in order to give a brief reply without changing channel selection.

Page 10: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Last-Call Transmit — The operator may transmit on the last channel that experienced activity, allowing a call to be answered without knowing the channel that it occurred on.

Volume Enhance — (PC based console only) To help the operator focus on important messages, audio on the indicated channel may be instantly boosted to an operator-controlled, preset level.

Level Meter—TheLCDbar-graphlevelmetershowsthelevel of the transmitted voice so the operators can speak at the proper level during transmissions. The meter also indicates level when call activity is present on the selected channel.

Coded/Clear — For channels supporting encrypted speech, this allows selection of encrypted or clear voice transmission. Positive Mode Control can be enabled to ensure that the proper encryption mode is always being used.ThissupportsMotorolaDigitalVoicePrivacyusinglate model Motorola fixed RF stations, including those using the Motorola DIU-3000 Digital Interface Unit.

Console Intercom — Allows an operator to call and talk to another console operator within the system without using the phone or leaving the position. Only the “called” console is involved; other console operators are not affected.

Auxiliary Input/Output — Operators may control various contact-closure operated devices (such as lights, door locks, and voter controls) from the console. External inputs (such as voter displays and alarms) may be monitored at the console.

Alert — Up to four different alert tones may be transmitted to indicate the type or priority of the dispatch to follow.

oPerating Positions

Desktop console — model 4018For users requiring a compact desktop

console with styling suitable for an office environment, the Model

4018 represents an ideal solution.Measuring9”x18”x14”

(HxWxD),theModel4018featuresanattractivetwo-toneclam-shell design with select and unselect speakers, clock/audio level meter, volume controls, and a built-in paging encoder.

TheModel4018supportsatotalof76buttonsforcontrolof system, channel, auxiliary I/O, and paging functions. TwoLEDsadjacenttoeachchannelcontrolbuttonindicatestatus of the various channel functions and auxiliary I/O devices.

AlthoughtheModel4018canhandleupto24channels,thetypicalsystemdoesnotexceed6-10channelsduetothe limited number of available buttons. Users requiring more channel capacity than this should consider either the Model4118/4115BortheIntegratorRDworkstation.

rackmount console — model 4118/4115bFor users who require a rackmount installation or need a console with up to 24 channel capability, Zetron offers the Model 4118 Dispatch Console and Model 4115B Console Expander. Each unit is 51/4”highx19”widewithapaneldesignedtofacilitatemountinginastandardEIA19”rack.

TheModel4115BConsoleExpanderprovides60programmablefunctionkeys,eachwithdualLEDsforstatus indication of key functions. At least one Model 4115BisrequiredwitheachModel4118.Thisconfigurationprovides functionality that is identical to that of the Model 4018withtheaddedadvantageofexpandability.UptothreeModel4115BscanbeinterfacedwithaModel4118,providingasmanyas196buttonsforcontrolofchannel,auxiliary I/O, Instant Call pages, and other functions.

Pc-based console — integrator rD workstationThe Integrator RD radio dispatch workstation is comprised of a host computer, monitor, Integrator RD software and either the Model 4217B Audio Panel or the Model 4219 Audio Interface. The Integrator RD workstation is the most sophisticated and largest capacity operator position in the Series 4000 family. For applications requiring state of the art performance, the Integrator RD workstation supports multi-tasking, networking, and multiple monitors.

TheModel4219isequippedwith a pair of high quality of 5-wattspeakers,eachwiththeir own volume control andvoicemodulatedLED.TheModel4219slim-lineaudio panel may be flexibly mounted behind, under or on top of the work surface, and is sufficiently sized to serveasastandfor15”andsmallerLCDvideomonitors.

Operating under a Windows® XP Pro or Windows®Vistaplatform,IntegratorRDdisplaysupto36channelsonasingle screen, providing a compact and intuitive means of controlling even the most complex radio system.

With its multi-screen user interface, Integrator RD can easily accommodate up to 48 channels, hundreds of Instant Call pages, and a generous number of external alarm inputs and control outputs.

Integrator RD also supports multiple languages including English, French, Spanish, Chinese and Arabic.

Model 4217B

Model 4219

Page 11: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Screens may be customized by the agency for a variety of tactical situations and later recalled with a single mouse click. Thus, only necessary channels are present on the screen even when dispatch requirements change from hour to hour.

Control actions are accomplished with simple “point and click” mouse operations or, when appropriately configured for touchscreen operation, by touching an icon on the screen.

Integrator RD allows several types of information (e.g. ANIcallsandalarms)tobepresentedtotheoperatorasa descriptive name or phrase rather than an ID number. Pages can be initiated by direct entry of a “cap code” or with an Instant Call “button”. Instant Call pages of a given type may be grouped into logical “folders” to simplify and speed operator access.

WiththeoptionalUserLogonfeatureusersmayusetheText Intercom to send messages between workstations. Also administrators can give advanced feature permissions to supervisors.

For additional detail, please contact Zetron for a copy of the Integrator RD specification sheet.

common control unitsThe Common Control Unit, or CCU, is the central “switch” that routes audio and control signals between the dispatch operating positions and external communications devices such as radios and telephone lines. The modular architecture of the Series 4000 CCU allows a system to be configured

to economically meet the user’s current needs while providing a cost-effective upgrade path for future expansion. Two sizes of common controllers are available. The Model 4020 provides a single card cage solution for applications requiring up to 20 channels. For larger applications, the Model 4048 accommodates up to 48 channelsand16operatingpositions.Bothemploythesame architecture and a common set of circuit cards. Each can be configured for “no single point of failure” with dual system busses, dual power supplies, and dual controllers. Standard features include a dial-up diagnostic port for remote monitoring, provisions for connection ofanexternaltimereference,anddualvoltage(12VDCand120/240VAC)operationwiththeModel4048powersupply. An optional Radio System Management software package allows users to collect usage statistics on a “by channel” and “by position” basis.

Circuit card options to populate the Model 4020 and 4048 CCU include: System Traffic Controller, Console Interface, Dual Channel T/R Control, Auxiliary I/O, and Patch.

The System Traffic Controller, or STC, performs the central control function for all cards in the CCU.

Model 4020

STC’s may be operated individually, or in a redundant configuration with one operating in “hot standby”. In the event that the primary card fails, the hot standby unit assumes control without interruption. The STC features ports for remote diagnostics via a modem, a diagnostic printer output, an external time reference, and radio system management output to an external PC executing the Radio System Management software. Up to 4MB history of card configuration reports, system changes, and errors are stored on the STC for Zetron Service Assistance.

The Console Interface Card provides the interface circuitry to connect the CCU to one dispatch console position (desktop, rack, or video).

The Dual Channel T/R Control Card provides a two-channel interface capability for base stations, control stations, repeaters, “POTS” telephone lines, PAs, or intercoms.

Selected dual channel cards can optionally be configured with “Channel Check”, an integrated four minute per channel instant recall recorder.

Each Auxiliary Input/Output Card provides relay outputs and discrete inputs for control/monitoring of external devices. Typical applications include room light control, remote door opening, intruder alarms, intercom signaling, and voter inputs. The card also contains an IRIG-B decoder to support an interface with external time references using that protocol.

The Patch Card is mandatory for applications requiring cross-channel patch capability. Both radio-to-radio and radio-to-telephone patches are supported. The Patch Card may beconfiguredfor3levelsofpatchpaths;8,16,or24.

The optional VoIP Console Gateway allows any Integrator RD console position to be remoted from the CCU via an agency’sLAN/WAN.ThisgivesgreatflexibilityinplacementofdispatchpositionsanywheretheLAN/WANisavailable.

Model 4048Shown mounted in optional cabinet. Contact Zetron for cabinet options and pricing.

Page 12: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Dispatch consoles may be separated from the Common Control Unit by any distance. Short distances allow direct wiringvia5-paircable,whilelongerdistancesrequiretheuse of modems. When modems are used over leased lines,only5-pairsofaudiogradelinesarerequired.Whenused over microwave, only three full-duplex channels are required.

Channel configuration is performed by CPS/RDPS, jumpers and switches. Each channel may be configured for 2-wire, 4-wireor6-wire(E&M),full-duplexorsimplex,highorlowimpedance. Channel test points and level adjustments are accessible without the need for an extender card. All channelstatusLEDsonthecardsarevisiblefromthefrontof the Common Control Unit.

Each card in the Common Control Unit performs continuous self-diagnostics. If a serial RS-232 printer is connected to the system, the diagnostics can be automatically recorded. The supervisor’s console is notified in the event of a problem.

The distributed microprocessor architecture of the Series 4000 is tolerant to component failure and can operate despitethelossofachannelorconsole.LEDindicatorsidentify which card may be causing a problem. A card or an entire console may be removed or replaced while the system is in operation.

The service manual contains full schematics, parts IDs and parts lists. Factory service, spare boards, and spare parts kits are available. Available for-fee services include factory or on-site training, on-site commissioning, and after-hours service technician support.

accessory comPonents

microphone/Headset options A wide range of microphone and headset options are available. Each type is compatible with the desktop, rackmount or video consoles. Options include console-mounted gooseneck microphone, desktop microphone with PTT bar, headset jack with volume control, secondary training headset jack, and PTT handset with cradle. Any console may be equipped with two of the options; one gooseneck or desk microphone, and one headset or handset. “Smart” audio switching always ensures that the proper microphone is activated. Plugging a headset into its jack or lifting the handset from its cradle automatically switches the select audio from the console speaker to the earpiece. The footswitch option allows hands-free transmit and monitor operation.

Programming oF consolesOne of the unique features of the Series 4000 system is that it is fully field programmable with the Console Programming System for Windows® (CPSW) or Radio Dispatch Programming Software (RDPS), and a Windows® 2000, Windows® XP, or Windows®VistaPC.CPSWandRDPS not only allow channels to be configured for various types of base stations, but they also allow any button to be assigned any available function. This eliminates costly upgrades while allowing the system manager to reconfigure the buttons (or icons) at any time in order to accommodate new operating procedures or radio system changes.Keytoplabelsareremovableanddonotrequireengraving, allowing the keys to be relabeled as easily as they are programmed. Standard key top legends are supplied by Zetron while custom legends may be created in the field using transparent key tops.

Consoles are shipped from the factory programmed and labeled to customer specifications. Changing the function of a key is simply a matter of using the cursor to select a new function from a menu-style list on the computer screen. When all selections are made, the new configuration is saved on the diskette and printed out for a paper copy. The console to be changed doesn’t have to be taken out of service until all programming changes have been completed and saved on diskette. When ready, stored configurations are downloaded to consoles in a matter of seconds. Configurations can also be uploaded from a console to a PC for storage or modification.

installation anD maintenanceThe Series 4000 is easy to install because of its “skinny wire” design. The Common Control Unit is typically installed in an equipment room near radio and telephone line terminations where the bulk of the wiringisperformed.Only5-pairsofwiresmustberunfrom the equipment room to each console. This not only simplifies cable routing but reduces cable costs. Connections between the Common Control Unit and theradio/telephoneterminationsarevia25-paircablesand punchdown blocks. Standard or lightning-protected punchdown blocks are available.

Radio Dispatch Programming Software (RDPS) for the Integrator RD workstation.

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modemsAn external modem pair is used to remotely locate a dispatch console up to a mile from its Common Control Unit when the distance between them exceeds 2000 feet. The modem provides amplification of audio signals and conversion of data signals to in-band audio signals.

telephone radio Headset interface The Telephone/Radio Headset Interface allows the operator to use a common headset for both telephone and dispatch console. Under normal circumstances, the audio from the console’s select channel is presented in the operator’s headset. Upon activation of “XMIT”, the operator’s voice is directed to the selected channel of the console. When the telephone instrument is taken off-hook to answer a call, select channel audio reverts back to the console’s select speaker, and telephone audio is presented in the operator’s headset. The operator may then carry on a full-duplex telephone conversation using the headset. While off-hook, radio dispatch is muted to the phone caller. Requires “off-hook” contact closure from telephone for automatic switching.

caD encoder PortFor operator positions equipped with rackmount or desktop consoles, a paging encoder provides a Computer Aided Dispatch (CAD) port which allows the CAD system to select the proper tone sequences and channels, eliminating much of the potential for error. CAD interface is an optional feature on the Integrator RD workstation.

instant recall recorders Zetron’s Instant Recall Recorders are used to temporarily record and replay radio and/or telephone traffic that passes through a dis patch position. They allow the operator to replay for verification his or her recent traffic without having to leave the position to search for the recording at the logging recorder. The Integrator IRR Instant Recall Recorder is a PC-based voice recording application which adds Intelligent Integrated Workstation (IIWS) call recording/playback capabilityto9-1-1telephoneand/or radio dispatch systems. Zetron also offers the Model 3022 for rackmount console positions, which can be configured to meet specific needs.

automatic number identification (ani) FieldunitsequippedwithANIencodersmaybeidentifiedat the console whenever they transmit, providing instant identificationofthecallingparty.ANIsmaybestoredandqueuedsothatmultipleANIsmaybereviewedinthe order in which they were received. The rackmount console operates like the desktop with its single display. TheIntegratorRDworkstationdisplaystheANI,oritsalphanumericalias,ineachchannel’sdisplayarea.ANIformatssupportedincludeDTMF,5/6tone,GE-StarandMDC-1200.

tone remote adapterZetron’s Model 250 Tone Remote Adapter adapts to most EIA-standard base station radios so they can be controlled by a dispatch console operator. Multiplechannelselectionforupto15frequencies,uptosix control outputs, and monitor and transmit (PTT), make theModel250apowerfulunit.

12presetconfigurationsofchannelcombinations,controloutputs,andmonitorfunctionsmaketheModel250easyto use.

Door intercom interfaceThe Door Intercom Interface allows intercom station call and audio signals to be monitored and controlled via the operator consoles. The press of a station’s call button provides audible and visual indicators to the operator. The operatormayselectoneofupto12stationstomonitoror speak through. Compatible with common 3- or 4-wire intercommodulessuchasAiphoneLE-D.(Notsuitablefor“multi-master” intercom systems.)

voiP console gatewayTheoptionalVoIPConsoleGatewayallowsanyIntegratorRD console position to be remoted from the CCU via anagency’sLAN/WAN.ThisgivesgreatflexibilityinplacementofdispatchpositionsanywheretheLAN/WANis available.

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For more information on this and other Zetron products, contact:

sPeciFicationstransmit electrical sPeciFicationsAudio Output +10 dBm max. into 600 ohm lineOutput Impedance Transmit: 600 ohm balanced. Idle: 600 or 3500 ohmsDistortion <2% at full output. Hum, Cross-Talk all 50 dB at full outputMicrophone Input -65 dBm for full outputAux. Mic Input -20 dBm for full outputPage/Spare Input -15 dBm, not compressedFrequency Response -3 dB to +1 dB from 250-3400 Hz except guard tone notchCompression Input level increase of 30 dB above knee of compression causes <3 dB output increase

receive electrical sPeciFicationsInput Impedance 600 or 10K ohm (4-wire) 600, or 3500 ohm (2-wire)Line Balance 66 dB at 1000 HzRx Sensitivity -30 dBm max. at knee of compression; adjustableFrequency Response -3dB to 1 dB from 250-3400 Hz except guard tone notchCompression Input level increase of 30 dB above knee of compression causes <3 dB output increaseDistortion < 2%Call Light Sensitivity 20 dB below knee of compression (vox operation)Audio Outputs 5 watts into 4 ohmsMute Programmable from 0 to -50 dB “All-mute” time programmable

PHysical sPeciFications (H x w x D)Model 4018 9 x 18 x 14 inchesModel 4118 5.25 x 19 x 4.5 inchesModel 4115 5.25 x 19 x 2.25 inchesIntegrator RD Workstation Video Display Varies with selected monitor M4217 Audio Panel 5.25 x 19 x 4.5 inches M4219 Audio Interface 1.75 x 19 x 7 inchesModel 4048 Chan. Card Cage 15.75 x 19 x 9.75 inches Cons. Card Cage 17.5 x 19 x 9.75 inches Power Supply 3.5 x 19 x 9.75 inchesModel 4020 22.75 x 19 x 10 inchesDust/Liquid Ingress NEMA 1, IEC 60529 IP 30Operating Temp 0 to 45 degrees Celsius

otHer electrical sPeciFicationsCapacity (M4048) 2-48 Channels 1-16 Operating Positions (15 w/ Patch Card)Capacity (M4020) 2-20 Channels 1-6 Operating Positions Console Interface 3 audio pairs (Select, Unselect, MIC) and 2 data (RS-422 @ 9600 Baud)Channel Audio 2-wire simplex/half-duplex, or 4-wire half/full-duplex

Channel Control Local, E&M, Tone Remote, DC* Remote, Telephone (end-to-end), and selected trunking radio protocols DC Control Programmable from + 15 mA in 2.5 increments, plus + 5.5, 6.0, 11, and 15.5 mA. Operable up to 8K ohm loop resistance. Accuracy + 0.25 mA Tone Control 15 standard tones supported, programmable (in 100 Hz increments) to 650-2050Hz. High Level Guard Tone duration 100-790 msec. Function Tone duration 40 msec. Guard Tone Freq. 2175 Hz, alterable. Tone freq. accuracy + 0.2%; timing accuracy +1.0 Local Control PTT normally open relay contact rated 1.0 A at 24 VAC/DC E&M Control Tx control via PTT relay, external 48V required Trunking Control EDACS®, MAP27, iDEN®, P25, SNSZ®, LTR®, PassPort®

Busy Chan. Detect Local Cross-Busy detection; Guard Tone or DC Control detection (LOTL)Time Synch IRIG-B (with Aux I/O Card) RS-232 (1200, 2400, 9600, 19.2 Baud)Radio Management Port RS-232 (1200, 2400, 9600, 19.2 Baud)Logger Port RS-232 (1200, 2400, 9600, 19.2 Baud)Modem Port RS-232 (1200, 2400, 9600, 19.2 Baud)Recorder Outputs 1 per channel (Tx/Rx audio summation), plus 1 output per console. 0 dBm level, 600 ohm single endedPower Input (M4048) 85-132 VAC 170-264 VAC 47-63 Hz 12-13.8 VDC 280 Watts maximumPower Input (M4020) 95-240 VAC 2 amps 50-60 Hz 150 Watts maximumApprovals FCC part 15, FCC part 68

Contact Zetron for a copy of a detailed Configuration Guide.

* Model 4020 modular power supply supports up to 5 simultaneously keyed DC remote channels when Model 4020 card cage is fully populated. For greater capacity, select Model 4048 power supply, or the Model 4020 dual power supply.

SeeZetronpricelistforoptionpricing.Specificationssubjecttochangewithoutnotice005-0150WMay2008

ZETRON USAPOBox97004 Redmond, WA 98073-9704 USATEL 4258206363 FAX 4258207031

[email protected]

WWW.ZETRON.COM

ZETRON UK27-29CampbellCourt BramleyTADLEY BasingstokeRG265EG UK TEL +44(0)1256880663 FAX +44(0)1256880491

[email protected]

ZETRON AUSTRALASIAPOBox3045 Stafford Mail Centre StaffordQLD4053 Australia TEL +61738564888 FAX +61733566877

[email protected]

© 2008 Zetron, Inc. All rights reserved. Zetron is a registered trademark of Zetron, Inc.

All trademarks are properties of their respective owners.

Page 15: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

SHELBY COUNTY ZETRON SERIES 3300 VoIP

911 TELEPHONE SYSTEMS DESCRIPTION

The ZETRON Series 3300 VoIP E9-1-1 Telephone system is designed to help Shelby County respond to emergencies quickly and accurately, resolve critical compatibility issues and comply with industry and Federal standards including Wireless Phase 1 and 2. Shelby County’s system includes a 24-Call IP system with 24 Analog input ports, a 911 Server with PC, (6) E911 trunks, 10 Caller ID Lines, Integrator Reporting System, SQL 008 Server, and recommended spares. The 3300 is CRT based and includes two individual Integrator dispatch positions with Windows XP Pro, Dell Workstations and Client Software. Each position is equipped with IRR (instant recall), backup 3240 – 40 Key Desktop phones and TDD. Shelby County’s system provides (6) E911 trunks and (10) Caller ID lines. The 3300 is designed for any combination of administrative, ringdown, emergency lines and E911 trunks up to a total of 100 providing the opportunity for future growth. It is Phase II ready and fully NENA compliant. The Key Service Unit (KSU) will be located in your equipment room and includes: (1) IP Call System, (1) Station Card Shelf, (3) Station Cards (1 Spare), (3) AC Interrupter Cards (1 spare), (7) E911 Trunk card (1 spare), (11) Caller ID Line Cards, (4) Station Ringdown Line Cards, (3) AC Talk Supplies (1 spare to meet NENA standards), (3) Workstation Power Supplies (1 Spare), (1) RS-232 Serial Port Card with 2 ports, (1) 9-1-1 Server License, (3) CTI cables, (1) EX E9-1-1 Controller with ALI, (2) Line Card Shelves, (2) Rack Distribution Cables, (1) 8-Port Ethernet Hub, (3) CO/PBX cables, Punchdown Blocks, (1) 1200 Baud ALI database modem, and a Call Detail Record Printer. A 72” equipment rack is being provided to accommodate the equipment. In the event of failure built-in alarms notify PSAP personnel, and using an IP VPN secure connection, the system can be supported remotely. The distributed architecture of the system and high “mean time between failures” design ensures high availability and minimal impact in the event of failure. Spares have been provided to allow hot-swappable component replacement while the system is operating.

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CAD and GIS interfaces are standard on the 3300. The CAD port can be used by both CAD and Mapped ALI systems to automatically populate address fields and display map locations. RACOM will configure the system prior to installation in cooperation with county personnel. All dispatcher training will be provided per a mutually agreed upon schedule. An optional hardware/software extended warranty has been quoted for one year and five years.

Page 17: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Proposal Prepared for:Address

CityState & Zip Code

CountyPhone/FAX

Contact NameContact E-mail

ITEM QTY PART NO. UNIT EXTENDED

1 1 OPERATOR POSITION 9-1-1 OPERATOR, 2-POSITION BUNDLE INCLUDES: (2) INTEGRATOR 911 CLIENTS, (2) INTEGRATOR141,472.00$ 141,472.00$

BUNDLES IRR, (1) 911 SERVER LICENSE, (1) STATION CARD SHELF, (2) STATION CARDS, (3) CTI CABLES, -$ -$

(1) EX E911 CONTROLLER WITH ALI, (2) LINE CARD SHELVES, (2) E911 TRUNK CARDS, (2) RACK -$ -$

DISTRIBUTION CABLES, SHELF BLANKS, AND MANUALS -$ -$

$ $

2 1 VOIP CALL SYSTEM IP CALL SYSTEM, 24 CALL (HIGH AVAILABILITY) -$ -$

BUNDLES -$ -$

$ $

3 1 VOIP CALL OPTIONS (2) IP CALL GATEWAY, FXO, 12 PORT -$ -$

(2) RACK ENCLOSURE -$ -$

$ $

4 1 INTEGRATOR SUITE INTEGRATOR REPORTING SYSTEM -$ -$

SOFTWARE -$ -$

$ $

5 2 DESKTOP 911 3240D 40 KEY DESKTOP -$ -$

CONSOLES -$ -$

$ $

6 2 CONSOLE OPTIONS TDD OPTION -$ -$

$ $

7 1 STATION CARD PRIMARY STATION CARD (SPARE) -$ -$

SHELVES & STATION STATION CARD SLOT COVER -$ -$

CARDS & VOIP -$ -$

$ $

8 1 ALI CONTROLLER (2) 1200 BAUD ALI DATABASE MODEM -$ -$

OPTIONS (1) CDR PRINTER -$ -$

(1) CDR PRINTER "Y" CABLE -$ -$

$ $

9 1 LINE CARD SHELVES (3) AC INTERRUPTER CARD (1 SPARE) -$ -$

AND LINE CARDS (5) S3300 ADVANCE E911 TRUNK CARD (1 SPARE) -$ -$

(11) S3300 ADVANCED CALLER ID LINE CARDS (1 SPARE) -$ -$

(4) STATION RINGDOWN LINE CARD (1 SPARE) -$ -$

$ $

10 3 POWER SUPPLIES (3) AC SIG/LAMP/RING SUPPLY (1 SPARE) -$ -$

(3) AC TALK SUPPLY, -48 VDC (1 SPARE) -$ -$

$ $

11 1 CABLING AND (3) CO/PBX CABLE -$ -$

INSTALLATION (3) CO/PBX PUNCH BLOCK -$ -$

Total Equipment Price 141,472.00$

Installation -$

Subtotal 141,472.00$

Tax Rate Taxes -$

Shipping 250.00$

Total 141,722.00$

SHELBY COUNTY EMERGENCY MGMT.

712-755-5160

BOB SEIVERT

[email protected]

SHELBY COUNTY EMERGENCY MGMT.

612 COURT STREET

HARLAN

IA 51537

ZETRON SERIES 3300 911 TELEPHONE SYSTEMDESCRIPTION

Terms of Purchase: Net 30

Payment with Order: $28,000

Approximate Delivery Date: 6-8 Weeks

If applicable, product warranty: One year parts

Proposal is valid for 60 days from the date listed below

Cindy Sorum

5700 Culwells Rd.

Lincoln, NE 68516

402-489-9911 - Phone

402-483-0365 - Fax

[email protected]

Shelby County 3300 Quote 01 07 10.xls - Printed 1/7/2010

Page 18: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Proposal Presented By: Cindy Sorum Date: 01 07 10

Proposal Accepted By: Date:

Page 2

ITEM QTY Part No. UNIT EXTENDED

1 INSTALL E911 PROGRAMMING -$ -$

-$ -$

12 2 COMPUTERS WINDOWS VISTA PC, DELL OPTIPLEX -$ -$

ARMS -$ -$

-$ -$

13 1 COMPUTER PC (2) 2-PORT (DUAL DVI OR VGA) PCI EXPRESS VIDEO CARD, 128, MB -$ -$

CARDS (1) RS-232 SERIAL PORT CARD, 2-PORT -$ -$

-$ -$

14 1 COMPUTER NETWORK 8-PORT ETHERNET HUB -$ -$

-$ -$

15 2 EQUIPMENT RACKS 77" EQUIPMENT RACKS WITH SHELVES -$ -$

-$ -$

16 1 LABOR/TRAINING ENGINEERING, SET-UP, SYSTEM CONFIGURATION, PROGRAMMING AND TRAINING -$ -$

-$ -$

17 1 OPTIONAL (1) INTERGRATOR REPORTING SYSTEM - $5,450 -$ -$

INTEGRATOR (1) MICROSOFT SQL 2008 SERVER W/10 CALS - $5,350 -$ -$

SUITE SOFTWARE -$ -$

-$ -$

18 1 OPTIONAL ONE YEAR WARRANTY - HARDWARE, SOFTWARE, AND LABOR - $6,899.00 -$ -$

FIVE YEAR WARRANTY - HARDWARE, SOFTWARE AND LABOR - $26,398.00 -$ -$

-$ -$

19 2 OPTIONAL 3 OVER 3 DESKTOP MONITOR MOUNTS - $1050.00 EACH X 2 = $2010.00 -$ -$

CHIEF MONITOR -$ -$

MOUNTS -$ -$

-$ -$

-$ -$

-$ -$

DESCRIPTION

System Description:

Series 3300 VoIp telephone System including 24-Call IP system with 24 analog input ports, 2 CTI positions with PC's

and 3240D backup position, customer provided 911 Server, (6) 911 Trunks, 10 Caller ID Lines, and recommended

spares.

Shelby County 3300 Quote 01 07 10.xls - Printed 1/7/2010

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VOIP call-takIng systemserIes 3300

FeatUres● 9-1-1 call handling immune from PC or IP

network failures

● VoIP intelligent call overflow of voice and data to alternate Series 3300 equipped PSAPs

● Next generation 9-1-1 ready

● Automatic Phase II Wireless ALI Repeat on primary or alternate Series 3300 system

● Full IP Remote call-taker positions from central Series 3300

● Economic addition of administrative IP phones

● Standards-based using Session Initiation Protocol

● Extensive feature set of well established Integrator 9-1-1 Computer Telephony Integration (CTI)

● Dynamic Line Buttons with descriptive labels

● Fault tolerant, high availability architecture

● Convert Series 3200 to IP capable Series 3300 without a forklift replacement

IntrOdUctIOn

Zetron’s VoIP emergency call-taking system is a standards-based solution that offers the advantages of IP without risking reliability or performance. It is built upon an IP core and uses the widely accepted Session Initiation Protocol (SIP). Yet, the extensive set of features available in Zetron’s Integrator 9-1-1 Computer Telephony Integration software are not sacrificed. The Series 3300 accepts standard 9-1-1 trunks, 7-digit emergency lines, caller ID lines, wireless Phase 1 or 2, or, if the PSAP has service from a VoIP provider, VoIP calls. After the call is received, 9-1-1 calls are routed to ring at the call-taker position without any additional

call-processing delay. At the position, the call-taker can answer the call with a mouse, keyboard, touch screen, or 9-1-1 telephone set, which is always present to maintain the call in case of PC failure. With the Series 3300, 9-1-1 calls can be transferred manually or automatically to a PSAP’s alternate emergency call-taking system over IP, avoiding the Central Office.

system FeatUres

Built on Proven technologyThe Series 3300 integrates proven technology to deliver essential solutions for today’s IP capable PSAP. By using proven technology, such as Integrator 9-1-1, the Series 3300 is a reliable, feature-rich product that sacrifices nothing while delivering IP’s benefits.

9-1-1 call ProcessingThe architecture of the Series 3300 isolates the 9-1-1 call so it is unaffected by IP security attacks or network congestion. This means that if the Server goes down, the call-taker can still answer 9-1-1 trunk calls. The Series 3300 rings at the call-taker position without the extra call conversion and processing time found with other architectures that convert CAMA to IP on each and every call.

High reliabilityThe distributed architecture and high MTBF design of the system ensures not only high availability, but also minimal impact in the event of a failure. The Series 3300 has built-in redundancy which ensures compliance to NENA reliability standards with two levels of power redundancy available. When properly configured a single failure typically impacts only one console or

Model 3299

Model 3240

SIP Phone

Series 3300Integrator 9-1-1

Series 3300Controller

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IP FeatUres

network of PsaPsBy using a standard means of connection, the Series 3300 can send 9-1-1 or caller ID calls between PSAPs over IP without going back through the Central Office. This creates the opportunity for PSAPs to build call-taker back-up in support of large incidents or for a 24/7 PSAP to relieve a part-time PSAP after business hours.

Intelligent call OverflowIn addition to manual transfers and night service, the Series 3300 has intelligent call overflow over IP. Series 3300-equipped PSAPs with intelligent call overflow between them exchange data messages that indicate their status and readiness to accept an IP transfer. It senses when all call-takers are busy then searches that call-takers are available in the designated back-up PSAPs before transferring the call.

call data delivered with the callWhen manual transfers, night service, or intelligent call overflow occur, it is important that the receiving PSAP call-taker know where the call came from, accurate ANI/ALI, and the call priority. The Series 3300 provides this information. Since the back-up PSAP may not have the same ALI provider, all ALI look-ups go back through the PSAP initially receiving the call.

dynamic Button line groupsThe Series 3300’s IP Call Server also includes options for grouping and pooling calls, so multiple incoming lines can be represented on a single button on the Integrator 9-1-1 screen. This reduces the number of resources your call-takers must manage.

trunk, but never more than half the system. Making extensive use of optical and physical isolation maximizes the probability of withstanding lightning strikes so 9-1-1 calls can continue to be processed.

diagnostics and maintenanceIn the event of a failure, built-in diagnostics generate alarms to PSAP personnel, and if optionally equipped, to remote repair technicians. Using an IP VPN or secure dial-up connections, the system can be supported remotely. This includes ALI controller updates and full remote diagnostics. The system design allows components replacement while the system is operating. Thus power supplies, cards and consoles can be replaced with minimal disruption to service.

Future readyThe Series 3300 is a reliable emergency call-taking solution that has all of the IP capabilities necessary for today. It can grow and expand to meet future requirements as the needs and technology constantly evolve. Since the Series 3300 is designed, developed and maintained by Zetron’s 9-1-1 experts, it will easily adapt to meet or exceed technology needs of tomorrow and beyond.

conversion Path from series 3200With the Series 3300, your current Series 3200 product can be converted to a Series 3300 if and when the need arises. And due to the use of Integrator 9-1-1 suite software, call-takers familiar with using the Series 3200 can begin using the Series 3300 with minimal retraining.

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Interactive Voice response (IVr)For incoming administrative calls, it is useful to have a voice prompt to help guide the caller to the proper extension. Voice prompts are available and can be locally recorded so a single line can be directed to any of several phones.

VoIP remote PositionsSometimes it is desirable for small back-up sites with one or two call-takers to be economically provisioned without the need to install the CPE back-room equipment at each location. The Series 3300’s VoIP Remote Position option enables this over the IP network. All that’s required at the remote position is a small interface unit and Integrator 9-1-1 CTI. This could result in circuit cost savings.

Integrator alI call-taking extensionZetron’s Integrator ALI call-taking extension (ACE IP) is a software-based telephone that can be run on any typical office computer or laptop that shares a network connection with the Series 3300 E9-1-1 Call taking System. The Integrator ACE IP is capable of handling 9-1-1 calls in a busy-overflow environment or calls that are manually transferred directly to it. For incoming calls, ACE IP provides the user with a text display of the ALI information that was provided to the 3300 system. The Integrator ACE IP soft phone provides a cost-effective backup position for periods of unusually high traffic, making it ideal for Emergency Operation Centers (EOCs) located in the same building.

sIP administrative PhonesThe Series 3300 offers the opportunity for PSAPs to install SIP telephones for administrative personnel easily and economically. The system can support any standard SIP based phone set. The Series 3300 can also tie into other PBX systems that serve other agencies to create an integrated system.

OtHer FeatUres

system capacityThe system can expand up to 90 call-taker positions. The number of incoming lines or trunks is dependent upon whether the Dynamic Button Line Groups are configured. If that feature is not used, the combination of lines and trunks can go up to 90 with an additional 10 lines for ringdown circuits. If the Dynamic Button Line Group feature is used the total number of lines can grow beyond this limit.

Fcc Phase 1 & 2The system can handle Phase 1 and 2 wireless calls. With its Enhanced MF capability it is able to accept all call delivery methods including CAS, NCAS and HCAS.

automatic Wireless alI repeatThe system can be configured to automatically make a second ALI retrieval to obtain the Phase 2 ALI information without call-taker intervention. Call-taker controls also permit continuous updates for moving incidents.

Pre-answer alIWith Pre-Answer ANI/ALI, the ANI and ALI of all incoming calls are represented on each individual line appearance. This allows the user to see call information before they answer. On-screen information also shows which console is connected to a line. The ANI/ALI can be displayed on those calls answered by others. When using Zetron’s optional Integrator Map, this feature allows the call-taker to view and handle calls from the map screen before they are answered.

Busy announcementWith the optional Busy Announcement feature, whenever all call-takers are busy, 9-1-1 callers can receive a pre-recorded voice announcement in place of ringing.

Integrated ttyThe TDD/TTY feature is fully ADA compliant and includes HCO/VCO, Baudot and ASCII compatibility, as well as compliance with Wireless TTY standards. Buttons on the console permit quick sending of preprogrammed messages, or by plugging in the optional keyboard, free-form text may be sent.

Integrated Instant recall recorderAn integrated Instant Recall Recorder (IRR) option is available for consoles to provide limited conversation recording playback via the console’s handset or headset.

Integrated Phone BookWithin the CTI, a phone book is provided that displays names and numbers that can be grouped in lists. Any entry may be assigned as a single-button auto dial. The list may be searched alphabetically using up/down buttons or by using the optional keyboard to perform name matches.

cad & gIs InterfaceA standard feature of the Series 3300 is a NENA compliant Computer Aided Dispatch (CAD) port which delivers ALI data upon call answer. This port can be used by both CAD and GIS (Mapped ALI) systems to automatically populate address fields and to display map locations.

Priority answerEach type of line in the system can be assigned high, medium or low answer priority. By pressing the Answer button, the highest priority, longest ringing line is always answered first.

Page 22: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

See Zetron price list for option pricing. Specifications subject to change without notice 005-1359G September 2009

ZETRON USAPO Box 97004 Redmond, WA 98073-9704 USATEL 425 820 6363 FAX 425 820 7031

[email protected]

WWW.ZETRON.COM

ZETRON UK27-29 Campbell Court Bramley TADLEY Basingstoke RG26 5EG UK TEL +44 (0)1256 880663 FAX +44 (0)1256 880491

[email protected]

ZETRON AUSTRALASIAPO Box 3045 Stafford Mail Centre Stafford QLD 4053 Australia TEL +61 7 3856 4888 FAX +61 7 3356 6877

[email protected]

© 2009 Zetron, Inc. All rights reserved. Zetron is a registered trademark of Zetron, Inc.All trademarks are properties of their respective owners.

distinctive ringUp to 12 different ringing sounds can be assigned to each group of lines so that call-takers can tell what type of line they will be answering without looking at the phones.

call-taker logonUsing Zetron Account Manager (ZAM) administrators are able to a assign profiles and permissions to call-takers. Thus, when a call-taker logs on, their preferences and permissions follow them. This includes call group membership, personal dial list, supervisory features, and screen color/layout.

sPecIFIcatIOns

IP dIstrIBUtIOn InterFacesRJ-45 female, 100BaseTX Ethernet, w/ optional power over Ethernet (802.3af), SIP v2, G711, IAX2

admInIstratIVe and emergency lIne InterFace● Analog RJ-21, FXO 2-wire loopstart, ring and tone detection, disconnect supervision, Caller ID detection● Digital T1 RJ-48c, CAS Robbed bit loop and ground start, E&M, immediate, wink, double wink● Digital PRI RJ-48c, ISDN DSS-1, NI-2, Q.SIG● E9-1-1 Trunk RJ-21, 2-wire, reverse battery, 900 ohm, accepting MF (R1) signaling, Direct CO, Tandem CO, Enhanced MF

alI InterFaceDB-25 male wired at DTE up to 19200 baud

RS232 (external modem)

cad InterFaceDB-25 female wired as DCE, RS-232, 1200 to 9600 baud

master clOck InterFaceDB-9 male wired as DTE, RS-232, 1200 to 9600 baud

cdr PrInter InterFaceDB-9 female wired as DCE, RS-232 9600 baud, abbreviated ASCII text

tdd/tty cOmmUnIcatIOns5-bit Baudot at 45.45 baud, 7-bit ASCII at 300 baud

enVIrOnmentalOperating Temp 0 to 50C (32 to 122F) (5 to 37C for power supply)● Operating Humidity up to 80%, non-condensing

sIZe24 Call, IP Call System w/ 2 Gateways: 14 U (24.5”) H, 19” W, 16” D, 65 lbs

Additional IP Call System enclosures fully loaded:

3 U (5.25”) H, 19” W, 16” D, 18 lbs 5 U (8.75”) H, 19” W, 16” D, 36 lbs 8 U (15.75”) H, 19” W, 16” D, 65 lbs

Station Card Shelf: 10 U (17.5”) H, 19” W, 12” D, 35 lbs (max)

Line Card Shelf: 3 U (5.25”) H, 19” W, 10” D, 15 lbs (max)

AC Power Supply: 5 U (7.5”) H, 19” W, 6” D, 14 lbs

AC N+1 Power Supply: 3 U (5.25”) H (add 1 U above and below for air flow), 19” W, 16.5” D

POWer24 Call, IP Call System w/ 2 Gateways: 100-240 VAC (50/60Hz), 275W dissipation

Line & Station Shelves: 110W dissipation per shelf (max.)

AC: 100-134 VAC, 57 to 63 Hz, (distributed or N+1 PSU configuration available)

DC: -43.5 to 56.5 VDC

Stations: 36 W each (computers, monitors, and accessories not included)

cOmPlIance● FCC CFR 47 Parts 15 and 68, Docket 6787● EIA/TIA RS-310, 574, TIA/EIA-825● BellCore TA-NPL-00912, TR-NWT-000030 & 001188,

TR-TSY-000064 & 000350● NENA 04-001, 04-002, 03-002, 02-010, 08-001,

58-001, 08-501● ANSI/TIA/EIA 574, 825

netWOrk reQUIrementsVoice Traffic 150 Kbps between Series 3300 Bandwidth per 250 Kpbs to VoIP Remote Station duplex conversation

Voice Traffic Payload < 40% of total available bandwidth to Bandwidth Ratio

Packet Loss < 1.0% (< 0.1% mission critical)

Packet Delay < 80ms (< 40 ms mission critical)

Packet Jitter < 40 ms (< 20 ms mission critical)

Page 23: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Proposal Prepared for:Address

CityState & Zip Code

CountyPhone/FAX

Contact NameContact E-mail

ITEM QTY PART NO. UNIT EXTENDED

1 1 NORSTAR INCLUDES: (1) NORSTAR MICS MODULAR INTEGRATED COMMUNICATION SYSTEM 0 X 32 23,927.00$ 23,927.00$

SYSTEM STATIONS EXPANDABLE TO 250 TOTAL PORTS, (1) NORSTAR EXPANSION MODULE, -$ -$

(1) NORSTAR MICS MODULAR CARTRIDGE (PROVIDES CONNECTION FOR UP TO 2 FIBER -$ -$

TRUNK OR STATION MODULES, (3) NORSTAR CALLER ID TRUNK CARTRIDGES, (1) NORSTAR -$ -$

CALL PILOT 150 VOICEMAIL MESSAGING SYSTEM WITH 4 PORTS/8CHANNELS, 32 MAILBOXES, -$ -$

CUSTOM CALL ROUTING, IP-ENABLED WITH 100 ETHERNET PORTS, (29) NORSTAR DIGITAL -$ -$

PHONE SETS WITH SPEAKER PHONE, 24-PROGRAMMABLE MEMORY BUTTONS, INTEGRATED -$ -$

BUSY LAMP FIELD, 2-LINE, 16 CHARACTER-PER-LINE LCD WITH 3 SOFTKEYS, TILT DISPLAY WITH -$ -$

INTEGRATED VISUAL RING/MESSAGE WAITING INDICATOR, MENU DRIVEN DISPLAY, SYSTEM -$ -$

PROGRAMMING, SET-UP, TRAINING AND INSTALLATION -$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

Total Equipment Price 23,927.00$

Installation -$

Subtotal 23,927.00$

Tax Rate Taxes -$

Shipping 35.00$

Total 23,962.00$

Proposal Presented By: Cindy Sorum Date: 10 15 09

Proposal Accepted By: Date:

SHELBY COUNTY EMERGENCY MGMT.

712-755-5160

BOB SEIVERT

[email protected]

SHELBY COUNTY EMERGENCY MGMT.

612 COURT STREET

HARLAN

IA 51537

Norstar Administrative Phone SystemDESCRIPTION

Terms of Purchase: Net 30

Payment with Order: $4700

Approximate Delivery Date: 1 month

-If applicable, product warranty:

-If applicable, network access fees:

Proposal is valid for 60 days from the date listed below

System Description:

Cindy Sorum

5700 Culwells Rd.

Lincoln, NE 68516

402-489-9911 - Phone

402-483-0365 - Fax

[email protected]

Shelby County Norstar Admin Phone System Quote 10 15 09 - Printed 10/15/2009

Page 24: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Portfolio Overview

Flexible, reliable, and scalable –Delivering powerful solutionsto small and medium businesses

Nortel NetworksNorstar Integrated

Communications Systems Portfolio

Page 25: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

2

Whether you are a standalone business office, multi-sitebusiness, franchise, branch office, or department within a larger organization, your business relies on your phonesystem to perform every time you pick up the receiver or press a key. You need a simple-to-use telephone systemwith practical, scalable features that does not requirecostly end-user training to be effective. You need a cost-effective system to fit your budget today, with the capacityand scalable applications to secure that competitive edge asyou grow. Norstar* Integrated Communications Systemsoffer end-to-end solutions to small and medium-sizedbusinesses and branch offices to enable you to focus onyour bottom line—your business.

Norstar’spowerful solutions

support your business goals so that you can focus on

your business, not your network.

Page 26: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

3

Norstar Integrated CommunicationsSystems: Providing superior reliabilityfor your communicationsEvery Norstar solution begins with anIntegrated Communications System(ICS). This fully digital platform bringstogether all your communications—voicemail, e-mail, computer, and telephone—right at your desktop. The communicationneeds and size of your business will helpdetermine the best system for yourcompany. Whatever system you choose,every Norstar ICS offers these importantadvantages:

• High bandwidth to the desktop lets you use applications like ISDN andComputer Telephony Integration(CTI) without changing your existingwiring.

• VoIP Telephony enables trunk-side IPconnectivity for Norstar by providingmulti-site companies with direct inter-office voice and fax traffic over an IP network.

• Modular, scalable design lets you choosethe system that fits your needs today,while planning for the future.

• Digital technology creates a platform forcurrent and future PC-based applications.

• Outstanding quality makes Norstar oneof the most durable and reliable voicesolutions available, delivering one ofthe lowest failure rates in the industry.For example, the compact ICS has atested mean time between failure(MTBF) rate of 100 years.

Norstar 3x8 Integrated Communications

System (ICS)

Simple, yet sophisticated, this unit wasdesigned specifically for small businessesand supports:

• Up to 3 CO lines and 8 telephoneextensions

• Voice mail, automated attendant, andtelephone support

• All Business Series Terminals, includingfully-featured digital functions withLCD and soft keys

Norstar Compact Integrated

Communications System (ICS)

A flexible building-block design expandswith your business easily and cost effectively:

• Grows from a 4x8 to an 8x24 capacity

• Supports voice mail, unified messag-ing, automated attendant, telephones,basic call center, and CTI

• Allows you to easily add enhancementsas your business needs change

• Supports all Business Series Terminals

• Supports Norstar VoIP Gateway for IP Telephony

Norstar Modular Integrated

Communications System (ICS)

Designed to be both flexible and scalable,there is ample room to expand the soft-ware and hardware capacity of theNorstar Modular ICS supporting:

• Up to 248 ports in various configurations

• Advanced integrated applications:voice messaging, unified messaging,digital networking, and enhanced call centers

• Software and system expansionmodules that let you grow as yourbusiness needs change

• All Business Series Terminals

• Supports Norstar VoIP Gateway for IP Telephony

Practical solutions meet your needs today and give your business room to grow.

Figure 1: Norstar IntegratedCommunications Systemsoffer practical solutions.Models from left to right are the Norstar Compact ICS,Norstar 3x8, and the NorstarModular ICS.

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4

Figure 2: Four desktop Business Series Terminalscome in both platinum and charcoalcolor options. Models from left to rightare T7316E, T7100, T24, T7208, and theT7406 Cordless, which is available incharcoal. For niche applications, theaudio conference unit and door phonecan be added as simply as any digitalterminal.

Intelligentbusiness platforms

Business Series Terminals: Helping toincrease your business productivity

To end users, the telephones are the system. Your telephone is the mostcritical interface to your business productivity. Internal communica-tions, customer services, and business-to-business activities—they areyour lifeline to business communications. Nortel Networks understandsthat the user’s perception of the telephone and the manner in which itdelivers services are the benchmark by which a voice system is measured(see Figure 3). Norstar offers a wide range of user-friendly Business SeriesTerminals, to fit any need in your business (see Figure 2)—from the frontdesk to the conference room, and anywhere in between.

Simple,efficient tools drive increased productivity.

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5

Message Waiting Indicator (MWI)/Visual Ringing Lamp (VRL) – AllT7100, T7208, and T7316E telephonesare complete with an intelligent red LEDto keep you aware of incoming messageswith a single glance. Four unique patternsinclude: fast flash—phone is ringing, onanother call, or you’re away from yourdesk; slow flash—call on hold; solidpattern—message waiting; blank—phone is idle.

Call Log – You can easily find out exactlywho has called while you were away fromyour desk. The Call Log leverages CallingLine Identification (CLID) services to showa record of incoming call information—including date and time of calls as well asnumber of repeated attempts. Also availableon the T7100, T7208, T7316E, and T7406.

Soft Keys – Communications are further simplified by three soft keys onthe T7316E that let you select the appro-priate action with just one touch of akey—without the need to remembercumbersome commands.

Feature Button – Just press this buttonto quickly program or use one of themany features on the Norstar and NortelNetworks Business CommunicationsManager (an integrated voice and datasolution) voice platforms.

Release Button – No need to lift andreplace the handset to hang up after ahands-free call—just press the Releasebutton.

Built-in Speaker – High-quality audioenables hands-free conversation, back-ground music, group listening, andpaging announcements. A crisp speakersaves your neck and ear during long callsand avoids any conversation distortion.

Mute Button – You can use the Mutebutton to listen without being heard.

LCD Window – The Business SeriesTerminals have an LCD display thatwalks you through Norstar and BusinessCommunications Manager features step-by-step so you can easily transfer calls,establish conference calls, respond tomessages, and leverage network and appli-cation services. The LCD display willidentify the person calling before youanswer if you subscribe to CLID servicesfrom your voice services provider. TheLCD display allows you easy access toadvanced applications—such as VoiceMail, Fax Messaging, and Dial-by-Name—without the need for studyinginstruction manuals. And to makeviewing even easier, the T7100, T7208,and T7316E telephones feature fullyadjustable tilt LCD windows.

Memory Buttons – Need quick accessto the numbers of your most importantcustomers? You can easily programfrequently used numbers for one-touchdialing. You can also program the memorybuttons for quick access to system featuresor network services. The choice is yours—customize the phone for the way you work.

Volume Control Bar – You can easilyand quickly adjust the ringer, handset,headset, or speaker volume by merelytapping the volume control bar to accom-modate soft-spoken customers or to hearan important incoming call when youstep away from your desk.

1

2

3

4

5

6 10

9

8

12

13

14

1234567

891011121314

Integrated Busy Lamp Field/DirectStation Select (BLF/DSS) – TheT7316E provides integrated BLF/DSScapability for one-button access to anycombination of features, internal auto-dials, and external autodials. You caneasily customize each phone to meet theneeds of each user. For example, if youmeet frequently with customers in youroffice, you can program a button for “DoNot Disturb” and avoid interruptions bymerely pressing a button.

Hold – A simple touch of a button placescallers on hold—with tones or music to assure them that they have not beendisconnected. External calls on hold playperiodic reminder tones, and ExclusiveHold—available as a simple feature code—prevents co-workers from inadvertentlypicking up your call from their sets.

Hands-free Button – With one-touch,handsfree operation, you can place oranswer calls without picking up thehandset.

T7316E + T24 Central AnsweringPosition – The T24 Key IndicatorModule (KIM) is a 24-button modulethat attaches directly to the T7316E;together they form the Business SeriesTerminal (BST) Central AnsweringPosition (CAP). This modular approach is extremely flexible and allows for easyconfiguration and expansion. Once inplace, the BST CAP transforms the paceand efficiency of business by centralizingand efficiently distributing calls. Typicalusers include contact center supervisors,office administrators, and centralanswering positions.

11

Figure 3: The Business Series Terminals come with a long list of standard features. The model shown is Business Series Terminal T7316E.

7

Page 29: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Intelligentapplication tools

Integrated applications: Building power to increase your competitive advantage

With scalable integrated applications, you and your employees can getmore work done in less time by managing all communications from onelocation, and you can save money on long-distance charges by usingyour own network for voice and fax messaging. You will quickly noticethe increased productivity, and your customers will notice the increasedresponsiveness, too.

CallPilot 100/150 Desktop Messaging

Deliver voice and e-mail messages to yourcomputer screen so you can manage all yourcommunications from one location. TheCallPilot 150 messaging system deliversadvanced messaging applications to businesses with 32 to 300 users, while theCallPilot 100 addresses the messaging needsof businesses with 10 to 40 mailbox users.

Norstar Digital Networking

Take advantage of the LAN/WAN yourbusiness already has in place—supportingVoice Profile for Internet Mail (VPIM)makes it easier for remote messagingsystems to work together—even if theyare from different manufacturers. DigitalNetworking lets you send voice mailmessages as data over your data networkrather than the telephone network—reducing long-distance charges. It alsoreduces network usage by letting you senda single message simultaneously to morethan one recipient.

Computer Telephony Integration (CTI)

Bring the power of your most-used busi-ness tools together—your computer andyour telephone—so you can manage allyour communications right from yourdesktop. You can get, use, move, andaccess information faster than ever before.

CTI is changing the way business worksby significantly reducing repetitive tasksso your employees will work smarter,while reducing 800/888 line charges byhandling customer calls more quickly.

• Screen Pops give you instant access to customer information onyour computer before youanswer the call.

• Calling Line ID is a powerfulfeature when combined with instantaccess to customer information andadvanced call routing capabilities.Customer service representatives canadd new information and send thiscustomer data along with the call when it’s necessary to transfer it to a specialist for further assistance.

• Call Routing efficiently routes customercalls—based on the time of day,departmental activity, or your owncriteria—for faster service, fewer callstransferred, and happier customers.

Norstar Private Networking

Now small to medium-sized businessoffices can cost-effectively deliver theadvantages of shared applications tobranch and remote offices, while provid-ing seamless access to applications fromthe server at the main office, withouthaving to purchase external systems.

For example, you can set up a centralizedvoice mail attendant at the main officethat can forward messages and callsbetween the branch offices and the mainsite via a shared applications server. This iscompletely transparent to your customers,who won’t know if they are talking with a branch office or the headquarters loca-tion. You will save money because youwill not have to purchase external systemsand your network management will besimplified. Norstar-to-Meridian 1* andNorstar-to-Norstar Private Networking

is available on the Norstar ModularICS 6.1 release, as is support for

Norstar-to-Norstar andNorstar-to-Meridiansystems via PRI links

to the single sites.

Norstar VoIP Gateway

Norstar VoIP Gateway enables trunk-sideIP connectivity for Norstar by providingmulti-site companies with direct inter-office voice and fax traffic over an IPnetwork. It also provides interoper-ability with other Norstar systems andother Nortel Networks IP Telephony solu-tions, such as Business CommunicationsManager, Succession* 1000M, andSuccession 1000. And, because theNorstar VoIP Gateway is interoperablewith other Nortel systems, you have a solu-tion that enables seamless interworking.

The Norstar VoIP Gateway provides acost-effective IP enablement for currentNorstar customers and is fully compatiblewith software releases of MICS and CICSNorstar systems.

6

Page 30: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Figure 4:Norstar IntegratedCommunications Systemsprovide complete, integratedcommunications solutions topower businesses worldwide.

The VoIP Gateway supports quality voice,through QoS, voice compression, echocancellation, and buffers. It also supportscommon dialing plan and trunk CLIDbetween Nortel Networks solution sites(Norstar, Business CommunicationsManager, Succession 1000M, andSuccession 1000).

Call centersCustomers appreciate reaching the appro-priate person quickly to address theirneeds, and customer call retention iscrucial to your company’s success. Norstarmakes call center capabilities realistic and cost-effective.

Norstar Prelude Automatic

Call Distribution (ACD)

Norstar Prelude ACD, which issupported by Norstar Modular ICS, is

designed for businesses with as many as15 active telephone service representa-tives and from 5 to 30 incoming tele-phone lines. To help improve how yourbusiness handles inbound calls, thisversatile application offers:

• Digital voice announcements played to callers on hold

• Call overflow and other advanced callrouting features

• 17 in-depth management reports onagent, group, and system performance

• “Longest idle” call distribution

• Real-time group and system statusdisplays

NorstarModularICS

7

When your business grows beyond the capacity of Norstar Prelude ACD, upgrading to the Norstar Cinphony ACD is a quick and easy installation of new software.

Norstar Cinphony Automatic Call

Distribution (ACD)

Norstar Cinphony ACD, which issupported by Norstar Modular ICS, offers additional capacity and supervisorfunctions to meet the needs of growingbusinesses. Cinphony ACD is availablewith two different capacity levels: Level Isupports up to 30 active representativesand 80 phone lines; Level II supports up to 80 active representatives and 120 phonelines. In addition to all of the features ofPrelude, Cinphony provides an impressivearray of powerful call center capabilities,including:

• Intelligent call routing

• Priority queuing for callers

• Export of ACD information to otherpopular software tools for customizedreporting

• Supervisor tools, such as informationdisplays on the Norstar telephones, help requests from employees, and silent monitoring

• Provides 17 in-depth managementreports

Norstar CallPilot Call Center Basic

Norstar Call Center Basic, which issupported by Norstar Modular ICS andCompact ICS, offers small businesses acost-effective call center application todrive exceptional customer and increasedrevenue opportunities.

• Optional key code activation onCallPilot 100

• Comes equipped on CallPilot 150

• Enables 2 queues and 10 active agents

• Call Center Reporting is also availablevia key code activation

• Call Center Basic can be used on a ‘Tryand Buy” basis with CallPilot 100

—Professional Call Center

NorstarVoIPGateway

Page 31: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

† Source: InfoTrack for CPE and Multimedia 04/2001, Phillips InfoTech Consulting, Inc.

The Power of NorstarWhen you’re searching for a business communications system, there’s one

name that appears time and time again—Norstar, from Nortel Networks.

In fact, more people buy Norstar than any other voice solution in the world.

Today, you’ll find Norstar telephones on the desks of more than 15 million

people, in more than 80 countries around the globe, making Norstar the #1

voice solution in the world. And in 2001, Norstar achieved the ranking of #1

phone system in North America† as well. That’s because Norstar offers the

advantage of sophisticated features that are easy to use and give businesses

the flexibility to handle future growth and new services, too. Plus, Norstar offers

outstanding quality, with one of the highest reliability ratings in the industry.

Now that’s value that lasts!

In the United States: In Canada: In Caribbean and Latin America: In Europe: In Asia:Nortel Networks Nortel Networks Nortel Networks Nortel Networks Nortel Networks35 Davis Drive 8200 Dixie Road, 1500 Concorde Terrace Maidenhead Office Park 6/F Cityplaza 4Research Triangle Park, Suite 100 Sunrise, Westacott Way TaikooshingNorth Carolina 27709 Brampton, Ontario L6T 5P6 Florida 33323 Maidenhead Berkshire SL6 3QH 12 Taikoo Wan RoadUSA Canada USA UK Hong Kong

For more information, contact your Nortel Networks representative, or call 1-800-4 NORTEL or 1-800-466-7835 from anywhere in North America.

*Nortel Networks, the Nortel Networks logo, the globemark, Meridian, and Norstar are trademarks of Nortel Networks.All other trademarks are the property of their owners.

Copyright © 2004 Nortel Networks. All rights reserved. Information in this document is subject to change without notice. Nortel Networks assumes no responsibility for any errors that may appear in this document.

NN102220-011204

Nortel Networks is an industry leader and innovator focused on transforming how the world communicates andexchanges information. The Company is supplying its service provider and enterprise customers with communicationstechnology and infrastructure to enable value-added IP data, voice and multimedia services spanning WirelessNetworks, Wireline Networks, Enterprise Networks, and Optical Networks. As a global Company, Nortel Networks doesbusiness in more than 150 countries. More information about Nortel Networks can be found on the Web at:

www.nortelnetworks.com/norstar

Page 32: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Proposal Prepared for:Address

CityState & Zip Code

CountyPhone/FAX

Contact NameContact E-mail

ITEM QTY PART NO. UNIT EXTENDED

1 1 DOOR ACCESS SECURITY FOR 6 DOORS WILL INCLUDE THE FOLLOWING: 18,533.00$ 18,533.00$

SYSTEM (2) DOORS WILL HAVE ROSSLARE AY-Q12 VANDAL RESISTANT READERS WITH KEYPADS FOR -$ -$

ACTIVATION -$ -$

(2) DOORS WILL HAVE ROSSLARE AY-Q12 VANDAL RESISTANT READERS WITH KEYPADS ON -$ -$

ONE SIDE OF THE DOOR TO ENTER SECURE AREA; THE OTHER SIDE OF THE DOOR WILL -$ -$

HAVE MOTION ACTIVATED SENSORS TO ACTIVATE DOOR OPENING -$ -$

(2) DOORS WIL HAVE ROSSLARE AY-Q12 VANDAL RESISTANT READERS WITH KEYPADS ON -$ -$

ONE SIDE OF THE DOOR TO ENTER SECURE AREA; THE OTHER SIDE OF THE DOOR WILL -$ -$

REQUIRE A MOTION SENSOR ALLONG WITH A REQUEST TO EXIT BUTTON, WHICH WILL BE -$ -$

MOUNTED ON THE WALL NEXT TO THE DOOR. MAGNETIC LOCKS WILL BE INSTALLED AT THE -$ -$

TOP OF THE DOOR JAMB -$ -$

SYSTEM WILL INCUDE ALL WIRING, CONDUIT, AND WIRE MOLD FOR COMPLETE SYSTEM -$ -$

INSTALLATION. EXISTING FOOT CONTROLS AND RADIO CONTROLS, WHICH CURRENTLY -$ -$

OPERATE DOORS WILL BE INTEGRATED INTO THE NEW DOOR SECURITY SYSTEM. ALL -$ -$

WIRING INCLUDED IN THIS BID IS RATED FOR PLENUM ENVIRONMENTS. (50) CLAMSHELL -$ -$

PROXIMITY CARDS ARE INCLUDED IN THE PACKAGE -$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

Total Equipment Price 18,533.00$

Installation -$

Subtotal 18,533.00$

Tax Rate Taxes -$

Shipping -$

Total 18,533.00$

Proposal Presented By: Cindy Sorum Date: 12 31 09

Proposal Accepted By: Date:

SHELBY COUNTY EMERGENCY MGMT.

712-755-5160

BOB SEIVERT

[email protected]

SHELBY COUNTY EMERGENCY MGMT.

612 COURT STREET

HARLAN

IA 51537

Door Access Control SystemDESCRIPTION

Terms of Purchase: Net 30

Payment with Order:

Approximate Delivery Date:

-If applicable, product warranty:

-If applicable, network access fees:

Proposal is valid for 60 days from the date listed below

System Description:

Cindy Sorum

5700 Culwells Rd.

Lincoln, NE 68516

402-489-9911 - Phone

402-483-0365 - Fax

[email protected]

RACOM Door Access Control Quote 12 31 09.xls - Printed 1/8/2010

Page 33: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

The AY-Q65 Prox & Pin Reader and AY-T55/AY-S55 Pinreaders can be programmed to function with a variety ofcontrollers.

Description

These readers are designed to interface to host accesscontrol panels through Wiegand and Clock Dataprotocols (Multi-Format).

Proximity Card (AY-Q65) data is sent to the host in either26-Bit Wiegand or Clock Data formats. Keypad Data issent in one of several Wiegand or Clock Data formats.

Multi-Format settings are programmed entirely throughthe piezoelectric keypad interface.

Features

Weatherproof, vandal-resistant enclosuresBuilt-in multi-format proximity card reader (AY-Q65)Read Range (AY-Q65): 65mm (2.5")Built-in multi-format piezoelectric keypad for PINcode entryInternal buzzerBuilt-in case and back TamperIncludes security screw and security screw toolTwo status/programming interface LEDsMounting template for easy installation

Specifications

Operating Voltage Range5 -16 VDC from a regulated power supply

Maximum Input CurrentStandby: 40 mARead: 130 mA

Built-in Proximity Reader(AY-Q65)(Clock & Data and 26-Bit Wiegand Formats)Read Range*: 65mm (2.5")Modulation: ASK at 125kHzCompatible Cards: All 26-Bit EM Cards

Built-in multi-format standard keypad for PIN codeSingle key, 6-Bit Wiegand, Rosslare formatSingle key, 6-Bit Wiegand, Nibble and ParitiesSingle key, 8-Bit Wiegand, Nibbles complemented4 keys binary & facility code, 26-Bit Wiegand1 to 5 keys + Facility Code, 26-Bit Wiegand6 keys BCD and Parities Bits, 26-Bit WiegandSingle key, 3 x 4 keypad (MD-P64)4 keys binary, Clock & DataLEDs

Two-bi-colored LEDs

Environmental CharacteristicsOperating Temperature:

Mechanical CharacteristicsDimensions:

Weight: 0.9 lbs (410g)

* Measured using Rosslare Proximity Card (AT-11/12) orequivalent. Range also depends on electrical environmentand proximity to metal.

AY-Q65, AY-T55, AY-S55Vandal-Resistant Programmable Readers (Piezoelectric Keypad)

Head OfficeRosslare Enterprises Ltd.905-912 Wing Fat Industrial Bldg.,12 Wang Tai Road, Kowloon Bay, Hong Kong.Tel: (852) 2795 5630 Fax: (852) 2795 1508Enquiry: [email protected]: http://www.rosslare.com.hk

United StatesRosslare Security Products2001 Reliance Parkway, Suite DBedford, TX 76021, USA.Tel: (817) 685 0162Fax: (817) 695 9188Enquiry: [email protected]

EuropeRosslare Security Products S.r.lVia F.lli Gabba 5, 20121 Milano, ItalyTel: (39) 0382 24800Fax: (39) 0382 24800Enquiry:

[email protected]@tin.it

AY-S55

AY-Q65 AY-T55

4.72" (120mm) L x 3" (76mm) W x 1" (27mm) D

-25°F to 145°F (-31°C° to 63°C)

Page 34: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

GESecurity

The RCR-REX is a dual technology, request-to-exit sensor used for secure door egress and door access control. The RCR-REX combines the power of passive infrared and Doppler range-controlled radar technologies to provide the industry’s most secure request-to-exit sensor.

Historically, request-to-exit sensors have not been used in sensitive areas because they are easy to defeat. With the RCR-REX, dual technology requires that both the unit’s PIR sensor and RCR sensor detect intrusion activity to trigger the internal relay. For maximum protection, adjust the radar so that the curtain is above the floor; objects slipped under the door will not activate the sensor, making it virtually impossible to defeat.The sensor has two detection patterns, the infrared PIR and the Range Controlled Radar, that are adjusted independently. Radar range can be adjusted from 3 to 15 feet (1 to 4.5 m) and can be set to just above the floor if desired.Two Form C output relay contacts are used to switch a door lock and shunt a door switch. The RCR-REX’s flexible lock relay may be set to either Fail Safe or Fail Secure mode for operation when the unit is not powered.The user can determine lock relay activation times with easy-to-change

DIP switch settings. Factory default is 1/2 second, but can be adjusted to 1, 2, 4, 8, 16, 32, or 64 seconds.When the RCR-REX’s sounder is turned on, it produces an audible tone to warn of door-open-too-long (DOTL) conditions, depending on settings. Fifteen seconds before the timer closes the lock relay contacts and opens the monitor relay contacts to send an alarm signal. Closing the door silences the sounder, while new movement restarts the timer and resets the sounder. A beeping tone will sound at the end of the external input signal if the door is open.An LED indicator turns red for the duration of the lock relay time when motion is detected and flashes twice per second during the 20-second warm-up period. It turns yellow when the radar detects motion, and green with the passive infrared detects motion.A tamper switch identifies when the housing cover is opened.

Features• Proprietary GE dual technology—

request-to-exit uses both RCR and PIR to detect intruders

• Incorporates two Form C output relay contacts

• Tamper switch detects device open

• Includes mask for easy adjustment of PIR field of view

• Optional single gang wall plate• Swing open design allows easy

adjustment• Housing available in white, gray,

or black• Built-in adjustable sounder for

door position monitoring• Wall or ceiling mount• Dual relay outputs

RCR-REX Dual technology request-to-exit motion sensor

RCR-REX

Page 35: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Americas503-885-5700888-GE-SECURITY (437-3287)faxback [email protected]

Asiatel 852-2907-8108fax 852-2142-5063

Australiatel 61-3-9259-4700fax 61-3-9259-4799

Europetel 32-2-725-11-20fax 32-2-721-86-13

Latin Americatel 305-593-4301fax 305-267-4300

© 2006 GE Security. As a company of innovation, GE Security reserves the right to change product specifications without notice. For the latest product specifications, visit GE Security online at www.GESecurity.com or contact your GE Security sales representative. 20060103_DS_RCR-REX / 466-176

Electrical• Voltage: 12 to 30 VAC/VDC• Current: 23 mA typical, 28 mA max. @ 12 VDC; 15

mA typical, 17 mA max. @ 24 VDC; 31 mA typical, 38 mA max. at 12 VAC; 26 mA typical, 29 mA max. at 24 VAC

• Time delay: 1/2, 1, 2, 4, 8, 16, 32, 64 sec. at ± 10%, selectable

• Loop type: Open or Closed• Max. loop rating: 2 A @ 30 VDC• Alarm output: DPDT (Form C)• Tamper output: 50 mA @ 30 VDC• Wire gauge: AWG 14 to 22 (18 to 22 recommended)Features• Radar frequency: 5.8 GHz• Range, depth: 3 to 15 ft. (0.9 to 4.57 m) adjustable• Range, width: 7.9 ft. (2.4 m)• Range, PIR: 15 ft. (4.6 m), adjustable

Specifications

Ordering informationRCR-REX-W Dual technology request-to-exit

motion sensor, DPDT, Form C, includes wall plate, white

RCR-REX-B Dual technology request-to-exit motion sensor, DPDT, Form C, includes wall plate, black

RCR-REX-G Dual technology request-to-exit motion sensor, DPDT, Form C, includes wall plate, gray

AccessoriesRCR-WP-W Single gang wall plate, 2.25 x 8.375 in.

(57 x 213 mm), whiteRCR-WP-B Single gang wall plate, 2.25 x 8.375 in.

(57 x 213 mm), blackRCR-WP-G Single gang wall plate, 2.25 x 8.375 in.

(57 x 213 mm), gray

Environmental• Operating temperature: -20 to 120°F (-29 to 50°C)• Relative humidity: 0 to 95% noncondensing• RFI immunity: 10 V/m @ 80 MHz to 2 GHz• Static immunity: 10 kV• Lightning immunity: 2.3 kV @ 1.4 JPhysical• Dimensions (HxWxD): 1.76 x 7.395 x 1.85 in. (45 x

188 x 47 mm)• Weight: 9.2 oz. (261 g)• Housing material: ABS plastic• Colors: White, black, gray• Mounting height: 7 to 15 ft. (2.13 to 4.57 m) typicalRegulatory• FCC, CE, UL, CUL

Dimensions

Coverage Patterns

Page 36: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Proposal Prepared for:Address

CityState & Zip Code

CountyPhone/FAX

Contact NameContact E-mail

ITEM QTY PART NO. UNIT EXTENDED

1 1 SXHMCX LANDFILL - 110 WATT, VHF MASTR III REPEATER WITH PROGRAMMING AND INSTALLATION 6,068.25$ 6,068.25$

-$ -$

2 1 SXHMCX TENANT - 110 WATT, VHF MASTR III REPEATER WITH PROGRAMMING AND INSTALLATION 6,068.25$ 6,068.25$

-$ -$

3 1 SXHMCX COM CENTER - 110 WATT, VHF MASTR III REPEATER WITH PROGRAMMING AND INSTALLATION 6,068.25$ 6,068.25$

-$ -$

4 1 AUXILIARY COM CENTER - (3) VHF MASTR III AUXILIARY RECEIVERS, (2) MASTR III AUXILIARY RECEIVER 10,629.75$ 10,629.75$

RECEIVERS SHELVES, (1) POWER SUPPLY, 120 VAC, 47-63 HZ, 12 VDC, (1) BLANK PANEL, (2) POWER CABLES -$ -$

WITH PROGRAMMING, CONFIGURATION AND INSTALLATION -$ -$

-$ -$

5 1 OPS CONTROL COM CENTER - KENWOOD 30 WATT, VHF TK 7180 CONTROL STATION WITH BACKLIT LCD, 12 929.20$ 929.20$

STATION CHARACTER ALPHANUMERIC ALIASES, DATE AND 12/24 HOUR TIME CLOCK, CHANNEL GUARD, -$ -$

DIGITAL CHANNEL GUARD, TWO-TONE DECODE, CPI DC REMOTE WITH ENCLOSURE AND -$ -$

INTERFACE CABLE, PROGRAMMING AND INSTALLATION -$ -$

-$ -$

REPROGRAMMING SITE EQUIPMENT -$ -$

6 1 LANDFILL REPROGRAM OPS, AVL, COUNTY ROADS AND STANDBY REPEATERS AT LANDFILL 440.00$ 440.00$

2 COM CENTER REPROGRAM MOTOROLA 1225 AND 1250 RADIOS 65.00$ 130.00$

1 ELKHORN REPROGRAM ELKHORN REPEATER 176.00$ 176.00$

LOCAL PORTABLE COVERAGE EXPANSION* -$ -$

7 1 PORTSMOUTH INCLUDES: (1) 50 WATT, CONTINUOUS DUTY, VHF REPEATER WITH DUPLEXER, PROGRAMMING, 4,918.10$ 4,918.10$

TABLE RACK, POWER SUPPLY, OMNI-DIRECTIONAL ANTENNA, CONNECTORS, LIGHTNING -$ -$

PROTECTION, JUMPERS, STAGING AND TESTING -$ -$

-$ -$

8 1 PANAMA INCLUDES: (1) 50 WATT, CONTINUOUS DUTY, VHF REPEATER WITH DUPLEXER, PROGRAMMING, 4,918.10$ 4,918.10$

TABLE RACK, POWER SUPPLY, OMNI-DIRECTIONAL ANTENNA, CONNECTORS, LIGHTNING -$ -$

PROTECTION, JUMPERS, STAGING AND TESTING -$ -$

Total Equipment Price 50,182.10$

Installation -$

Subtotal 50,182.10$

Tax Rate Taxes -$

Shipping 750.00$

Total 50,932.10$

Proposal Presented By: Cindy Sorum Date: 01 07 10

Proposal Accepted By: Date:

Replacement Infrastructure Equipment - Narrow BandingDESCRIPTION

SHELBY COUNTY EMERGENCY MGMT.

612 COURT STREET

HARLAN

IA 51537

SHELBY COUNTY EMERGENCY MGMT.

712-755-5160

BOB SEIVERT

[email protected]

Terms of Purchase: Net 30

Payment with Order: $10,000

Approximate Delivery Date: 6 Weeks

-If applicable, product warranty:

-If applicable, network access fees:

Proposal is valid for 60 days from the date listed below

System Description:

* Installation for local coverage expansion repeaters will be quoted separately based upon location

requirements. Customer will be responsible for providing a location with power to house the repeater

and mount the antenna. These systems require an additional VHF frequency and are contingent upon

licensing.

Cindy Sorum

5700 Culwells Rd.

Lincoln, NE 68516

402-489-9911 - Phone

402-483-0365 - Fax

[email protected]

Narrow Banding Site Equipment Quote 01 07 10.xls - Printed 1/7/2010

Page 37: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Page 2

ITEM QTY Part No. UNIT EXTENDED

9 1 DEFIANCE INCLUDES: (1) 50 WATT, CONTINUOUS DUTY VHF REPEATER WITH DUPLEXER, PROGRAMMING, 4,918.10$ 4,918.10$

TABLE RACK, POWER SUPPLY, OMNI-DIRECTIONAL ANTENNA, CONNECTORS, LIGHTNING -$ -$

PROTECTION, JUMPERS, STAGING AND TESTING -$ -$

-$ -$

10 1 SHELBY INCLUDES: (1) 50 WATT, CONTINUOUS DUTY VHF REPEATER WITH DUPLEXER, PROGRAMMING, 4,918.10$ 4,918.10$

TABLE RACK, POWER SUPPLY, OMNI-DIRECTIONAL ANTENNA, CONNECTORS, LIGHTNING -$ -$

PROTECTION, JUMPERS, STAGING AND TESTING -$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

-$ -$

DESCRIPTION

Narrow Banding Site Equipment Quote 01 07 10.xls - Printed 1/7/2010

Page 38: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

NARROWBANDING

The spreadsheets provided by Shelby County have been modified to include either a notes/comments column or a narrowband capable column. After researching the various models we have indicated their narrowband capability in those columns with the following:

• Yes – Unit is capable of narrow band operation • No – Unit needs to be replaced • ? – We need more information to determine status • Factory Modification – Will need to be sent to the manufacturer for modification

RACOM will reprogram the Shelby County equipment at predetermined locations to achieve narrowband compliance. The programming will include all service calls, labor and testing to accomplish this task. This assumes all equipment will be available at the location and includes (1) reprogramming per piece of equipment. Note: It appears most AVL radios were not included in the lists provided. Cost: Research and Program Building: $1,900 Mobile/Portable Radios: $50.00 each Pagers: $35.00 each

Page 39: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

RF Communications | P. O. Box 2000 | Lynchburg, VA USA 24501 www.harris.com | 1-800-368-3277 (+1-434-455-6403) Harris, assuredcommunications, and MASTR are registered trademarks of Harris Corporation. Aegis is a trademark of Harris Corporation. Copyright 2009 Harris Corporation. All rights reserved. Printed in U.S.A. 07/09 ECR-5778T

Conventional MASTR® III StationVHF, UHF, 800 MHz

The Conventional MASTR III provides the flexibility to change system setup as nec-essary. Whether users are designing a system, program-ming radio functions, or arranging an installation site, MASTR III keeps pace with their needs.

Flexible, Efficient Design The microprocessor-controlled, PC programmable options provide flexibility, simplified setup, and easy field upgrades. The fully synthe-sized design of the MASTR III Base Station allows the user to make frequency changes

quickly, easily, and affordably. In addition, the MASTR III can operate in either a wideband (25 kHz) or narrowband (12.5 kHz) mode.

The modular design of the MASTR III Base Station makes maintenance and servicing simple and fast. Each module furnishes easy-to-read indications of proper operation.

Equipment is available in 37-inch, 69-inch, or 83-inch cabinets or an 86-inch open rack.

Backward Compatible The MASTR III Base Station can be used in combination with MASTR II or IIe stations. The MASTR III is readily upgradeable through software revisions.

The Conventional MASTR III Base Station provides

A comprehensive array of control capabilities

The latest in digital signal processing technology

Fully shielded and removable modules, front-mounted controls, and remote diagnostics

Page 40: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Technical specifications are subject to change without notice. Product sales are subject to applicable U.S. export control laws. Technical specifications are subject to change without notice. Product sales are subject to applicable U.S. export control laws.

Conventional Options and Accessories Programmable Options

Transmit Frequencies Receive Frequencies Channel Guard Digital and Tone Channel Guard Disable Repeater Disable Intercom Function DTMF Decode Morse Code ID Squelch Tail Elimination (STE) Carrier Control Timer Station Control

DC Control Tone Control Repeater DC/Repeat Tone/Repeat

2- or 4-Wire Audio Scan

Additional Options Service Microphone Antenna Multicoupler 230V Power Supply Duplexer Antenna Relay (VHF/UHF) Combiner Isolator Squelch-Operated Relay Remote Controllers Battery Standby Battery Charger Gel Cell Battery Voice Guard Encryption Aegis™ Digital Switchable Channel Spacing

Conventional Tone and DC Remote Controlled Stations

Audio (Line to Transmitter) Line Terminating Impedance: 600 Line Level (Adjustable): -20 to +7 dBm Frequency Response: ±3 dB @ 300-3000 Hz

Tone Control Function Tones: 1050,1150,1250,1350,1450,

1550,1650, 1750,1850,1950 and 2050 Hz Secur-it Tone and Transmit Tone: 2175 Hz Transmitted 2175 Hz Tone Level: 20 dB Below Voice Permissible Control Line Loss

@2175 Hz: 27 dB Audio (Receiver to Line)

Audio Amplifier Input Impedance: 10 K Input Level: 1 V RMS (for 5 kHz Deviation)

Output Impedance to Line: 600 Output Level to Line Voice (1 kHz ref): +7 dBm (Adjustable)

Tone (1 kHz ref): +7 dBm (Reference 7 dBm) Frequency Response: +1 and -3 dB @ 300-3000 Hz Hum and Noise, Noise Squelch: -55 dB (Reference 7 dBm)

Tone Squelch: -30 dB (Reference 7 dBm) DC Control Control Currents: -2.5, ±6, and ±11 mA

Line Loop Resistance (maximum): 11 K (Includes 3K Termination)

AC POWER100-120 VAC, 50/60 HZ, 4 Amp MAX TOTAL 27.2 VDC 13.6 VDC

Station Power DC output ON

DC output OFF

VOLUME SQUELCH

PAALARM

MIC

ADVANCE DIGITAL CAPABLERXIF

RXFRONT END

RXSYNTHESIZER

TXSYNTHESIZER

SYSTEMMODULE

POWERMODULE

DATAPORT

DSPPORT

One Conventional Channel

General Specifications INDOOR CABINET (Floor Mount) Service Speaker: 1W @ 8 CABINET 37 in. 69 in. 83 in. Service Microphone: Transistorized Dynamic Size [in. (mm)] Duty Cycle (EIA) Continuous: Transmit/Receive - 100% Height Width

37.0 (940) 21.5 (550)

69.1 (1750) 23.1 (590)

83 (209) 23-3/16 (59)

Ambient Temperature (or full spec performance per EIA):

-22 to +140oF (-30 to +60oC)

Depth 18.25 (460) 21.0 (533) 21 (53.3) Humidity (EIA): 90% @ 122oF (50oC) Input Power Source: 120 VAC (±20%), 47-63 Hz Weight (min) [(lb (kg)] Optional Input Power Source: 230 VAC (±15%), 47-63 Hz Continuous Duty 121 (55) 576 (261) 693 (315) Standby Battery Source: 26.4 VDC, 50 AHR (min.) Packed, Domestic Shipping 136 (62) 606 (275) 729 (331) Antenna Connections: Type N Length of AC Power Cable: 10 ft (3048 mm) Number of Rack Units 17 33 41 Metering: Provided through Handset or TQ0619 Software Max. Units w/Power Supply 1 4 5 Altitude: NOTE: One rack unit equals 1.75 inches. Stations occupy 6 rack units of cabinet space. Operable: Up to 15,000 ft (4,570 m) Shippable: Up to 50,000 ft (15,250 m) Mean Time Between Failure (MTBF): 150,000 hours

Source Power Drain VHF UHF 800 Frequency Range (MHz) 136-174 380-512 851-870 Tx 806-825 Rx AC Input Power 5A @ 120 VAC or 3A @ 230 VAC 5A @ 120 VAC or 3A @ 230 VAC 5A @ 120 VAC or 3A @ 230 VAC DC Input Power (A) VDC

Tx 13.8 2 2 2 Rx only 13.8 2 2 2 Tx (full/half power) 26.4 12/8 12/8 12/8 Rx only 26.4 0.5 0.5 0.5

Transmitter (All specifications measured per TIA/EIA-603 Procedure) VHF UHF 800 Frequency Range (MHz) 136-174 380-512 851-870 Rated Power Output (W) 110 100 100 RF Output Impedance () 50 50 50 Conducted Spurious and Harmonic Emission (dBm) -36 -36 -36 Frequency Stability (ppm) ±1.0 ±1.0 ±1.0 Modulation Deviation (kHz)

Wideband 0 to ±5 0 to ±5 0 to ±5 Narrowband 0 to ±2.5 0 to ±2.5 NA NPSPAC NA NA 0 to ±4

FM Noise (dB) -55 -55 -55 Channel Spacing (kHz) 12.5/25/30 12.5/25 25

12.5 (NPSPAC) Synthesizer Step Size (kHz) 1.25 1.25 6.25 Frequency Spread Full Spec (MHz) 2 2 0.5

Audio Distortion (@ 1 kHz): Less than 3% Number of Channels (Conventional): Up to 12 Audio Response (pre-emphasis): Within +1/-3 dB of 6 dB/octave, 300 to 3000 Hz per EIA NOTE: Rated power output is measured at the transmitter power amplifier output connector per FCC Type Acceptance filing information. Any customer-required optional items

such as power measuring devices and/or duplexers will introduce loss between the transmitter output connector and the station cabinet output connector. This loss will reduce the available power at the station connector.

Receiver (All specifications measured per TIA/EIA-603 Procedure) VHF UHF 800 Frequency Range (MHz) 136-174 380-512 806-825 RF Input Impedance () 50 50 50 Channel Spacing (kHz) 12.5/25/30 12.5/25 12.5 (NPSPAC)/25 Synthesizer Step Size (kHz) 1.25 1.25 6.25 Sensitivity (dBm) EIA 12 dB SINAD -116 (0.35 V) -116 (0.35 V) -118 (0.28 V)

Threshold Squelch (dBm) -119 (0.25 V) -119 (0.25 V) -121 (0.18 V) Selectivity EIA 2-Signal (dB)

12.5 kHz 75 75 20 (NPSPAC) 25 kHz 85 85 85 30 kHz 90 NA NA

Frequency Stability (ppm) ±1.0 ±1.0 ±1.0 Signal Displacement Bandwidth (kHz) 12.5:±1, 25/30:±2 12.5:±1, 25:±2 25:±2 Intermodulation (dB)

12.5 kHz 75 75 NA 25 kHz 80 80 80 30 kHz 80 NA NA

Spurious and Image Rejection (dB) 90 90 90 Frequency Spread

Full Specs. (MHz) 2.0 2.0 0.5 Audio Response (de-emphasis): Within +2/-8 dB of 6 dB/octave (@ Local Speaker), 300 to 3000 Hz per EIA

Within +1/-3 dB of 6 dB/octave (@ Line Output), 300 to 3000 Hz per EIA Audio Output: 1 Watt at less than 3% distortion @ 1000 Hz, 25/30 kHz Channel

Regulatory Data Frequency

Range (MHz)

Power Output (Adjustable)

(W)

FCC Type Acceptance

Number

Applicable FCC Rules

Industry Canada

Certification Number

Applicable Industry Canada Rules

CE Marking

NTIA Certification

Number

136-174 10-110 OWDTR-0032-E 22, 90 3636B-0017 RSS-119 JF-1208074 403-450 10-100 OWDTR-0038-E 90 3636B-0038 RSS-119 JF-1208074

(380-400, 403-425) 450-512 10-100 OWDTR-0039-E 22, 90, 74 3636B-0039 RSS-119

Stations available in UHF that meet

the following: ETS 300 086 ETS 300 219 ETS 300 113

NA

806-870 10-100 OWDTR-0036-E 90 3636-194-215 RSS-119 NA NA

Page 41: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

Technical specifications are subject to change without notice. Product sales are subject to applicable U.S. export control laws. Technical specifications are subject to change without notice. Product sales are subject to applicable U.S. export control laws.

Conventional Options and Accessories Programmable Options

Transmit Frequencies Receive Frequencies Channel Guard Digital and Tone Channel Guard Disable Repeater Disable Intercom Function DTMF Decode Morse Code ID Squelch Tail Elimination (STE) Carrier Control Timer Station Control

DC Control Tone Control Repeater DC/Repeat Tone/Repeat

2- or 4-Wire Audio Scan

Additional Options Service Microphone Antenna Multicoupler 230V Power Supply Duplexer Antenna Relay (VHF/UHF) Combiner Isolator Squelch-Operated Relay Remote Controllers Battery Standby Battery Charger Gel Cell Battery Voice Guard Encryption Aegis™ Digital Switchable Channel Spacing

Conventional Tone and DC Remote Controlled Stations

Audio (Line to Transmitter) Line Terminating Impedance: 600 Line Level (Adjustable): -20 to +7 dBm Frequency Response: ±3 dB @ 300-3000 Hz

Tone Control Function Tones: 1050,1150,1250,1350,1450,

1550,1650, 1750,1850,1950 and 2050 Hz Secur-it Tone and Transmit Tone: 2175 Hz Transmitted 2175 Hz Tone Level: 20 dB Below Voice Permissible Control Line Loss

@2175 Hz: 27 dB Audio (Receiver to Line)

Audio Amplifier Input Impedance: 10 K Input Level: 1 V RMS (for 5 kHz Deviation)

Output Impedance to Line: 600 Output Level to Line Voice (1 kHz ref): +7 dBm (Adjustable)

Tone (1 kHz ref): +7 dBm (Reference 7 dBm) Frequency Response: +1 and -3 dB @ 300-3000 Hz Hum and Noise, Noise Squelch: -55 dB (Reference 7 dBm)

Tone Squelch: -30 dB (Reference 7 dBm) DC Control Control Currents: -2.5, ±6, and ±11 mA

Line Loop Resistance (maximum): 11 K (Includes 3K Termination)

AC POWER100-120 VAC, 50/60 HZ, 4 Amp MAX TOTAL 27.2 VDC 13.6 VDC

Station Power DC output ON

DC output OFF

VOLUME SQUELCH

PAALARM

MIC

ADVANCE DIGITAL CAPABLERXIF

RXFRONT END

RXSYNTHESIZER

TXSYNTHESIZER

SYSTEMMODULE

POWERMODULE

DATAPORT

DSPPORT

One Conventional Channel

General Specifications INDOOR CABINET (Floor Mount) Service Speaker: 1W @ 8 CABINET 37 in. 69 in. 83 in. Service Microphone: Transistorized Dynamic Size [in. (mm)] Duty Cycle (EIA) Continuous: Transmit/Receive - 100% Height Width

37.0 (940) 21.5 (550)

69.1 (1750) 23.1 (590)

83 (209) 23-3/16 (59)

Ambient Temperature (or full spec performance per EIA):

-22 to +140oF (-30 to +60oC)

Depth 18.25 (460) 21.0 (533) 21 (53.3) Humidity (EIA): 90% @ 122oF (50oC) Input Power Source: 120 VAC (±20%), 47-63 Hz Weight (min) [(lb (kg)] Optional Input Power Source: 230 VAC (±15%), 47-63 Hz Continuous Duty 121 (55) 576 (261) 693 (315) Standby Battery Source: 26.4 VDC, 50 AHR (min.) Packed, Domestic Shipping 136 (62) 606 (275) 729 (331) Antenna Connections: Type N Length of AC Power Cable: 10 ft (3048 mm) Number of Rack Units 17 33 41 Metering: Provided through Handset or TQ0619 Software Max. Units w/Power Supply 1 4 5 Altitude: NOTE: One rack unit equals 1.75 inches. Stations occupy 6 rack units of cabinet space. Operable: Up to 15,000 ft (4,570 m) Shippable: Up to 50,000 ft (15,250 m) Mean Time Between Failure (MTBF): 150,000 hours

Source Power Drain VHF UHF 800 Frequency Range (MHz) 136-174 380-512 851-870 Tx 806-825 Rx AC Input Power 5A @ 120 VAC or 3A @ 230 VAC 5A @ 120 VAC or 3A @ 230 VAC 5A @ 120 VAC or 3A @ 230 VAC DC Input Power (A) VDC

Tx 13.8 2 2 2 Rx only 13.8 2 2 2 Tx (full/half power) 26.4 12/8 12/8 12/8 Rx only 26.4 0.5 0.5 0.5

Transmitter (All specifications measured per TIA/EIA-603 Procedure) VHF UHF 800 Frequency Range (MHz) 136-174 380-512 851-870 Rated Power Output (W) 110 100 100 RF Output Impedance () 50 50 50 Conducted Spurious and Harmonic Emission (dBm) -36 -36 -36 Frequency Stability (ppm) ±1.0 ±1.0 ±1.0 Modulation Deviation (kHz)

Wideband 0 to ±5 0 to ±5 0 to ±5 Narrowband 0 to ±2.5 0 to ±2.5 NA NPSPAC NA NA 0 to ±4

FM Noise (dB) -55 -55 -55 Channel Spacing (kHz) 12.5/25/30 12.5/25 25

12.5 (NPSPAC) Synthesizer Step Size (kHz) 1.25 1.25 6.25 Frequency Spread Full Spec (MHz) 2 2 0.5

Audio Distortion (@ 1 kHz): Less than 3% Number of Channels (Conventional): Up to 12 Audio Response (pre-emphasis): Within +1/-3 dB of 6 dB/octave, 300 to 3000 Hz per EIA NOTE: Rated power output is measured at the transmitter power amplifier output connector per FCC Type Acceptance filing information. Any customer-required optional items

such as power measuring devices and/or duplexers will introduce loss between the transmitter output connector and the station cabinet output connector. This loss will reduce the available power at the station connector.

Receiver (All specifications measured per TIA/EIA-603 Procedure) VHF UHF 800 Frequency Range (MHz) 136-174 380-512 806-825 RF Input Impedance () 50 50 50 Channel Spacing (kHz) 12.5/25/30 12.5/25 12.5 (NPSPAC)/25 Synthesizer Step Size (kHz) 1.25 1.25 6.25 Sensitivity (dBm) EIA 12 dB SINAD -116 (0.35 V) -116 (0.35 V) -118 (0.28 V)

Threshold Squelch (dBm) -119 (0.25 V) -119 (0.25 V) -121 (0.18 V) Selectivity EIA 2-Signal (dB)

12.5 kHz 75 75 20 (NPSPAC) 25 kHz 85 85 85 30 kHz 90 NA NA

Frequency Stability (ppm) ±1.0 ±1.0 ±1.0 Signal Displacement Bandwidth (kHz) 12.5:±1, 25/30:±2 12.5:±1, 25:±2 25:±2 Intermodulation (dB)

12.5 kHz 75 75 NA 25 kHz 80 80 80 30 kHz 80 NA NA

Spurious and Image Rejection (dB) 90 90 90 Frequency Spread

Full Specs. (MHz) 2.0 2.0 0.5 Audio Response (de-emphasis): Within +2/-8 dB of 6 dB/octave (@ Local Speaker), 300 to 3000 Hz per EIA

Within +1/-3 dB of 6 dB/octave (@ Line Output), 300 to 3000 Hz per EIA Audio Output: 1 Watt at less than 3% distortion @ 1000 Hz, 25/30 kHz Channel

Regulatory Data Frequency

Range (MHz)

Power Output (Adjustable)

(W)

FCC Type Acceptance

Number

Applicable FCC Rules

Industry Canada

Certification Number

Applicable Industry Canada Rules

CE Marking

NTIA Certification

Number

136-174 10-110 OWDTR-0032-E 22, 90 3636B-0017 RSS-119 JF-1208074 403-450 10-100 OWDTR-0038-E 90 3636B-0038 RSS-119 JF-1208074

(380-400, 403-425) 450-512 10-100 OWDTR-0039-E 22, 90, 74 3636B-0039 RSS-119

Stations available in UHF that meet

the following: ETS 300 086 ETS 300 219 ETS 300 113

NA

806-870 10-100 OWDTR-0036-E 90 3636-194-215 RSS-119 NA NA

Page 42: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

RF Communications | P. O. Box 2000 | Lynchburg, VA USA 24501 www.harris.com | 1-800-368-3277 (+1-434-455-6403) Harris, assuredcommunications, and MASTR are registered trademarks of Harris Corporation. Aegis is a trademark of Harris Corporation. Copyright 2009 Harris Corporation. All rights reserved. Printed in U.S.A. 07/09 ECR-5778T

Conventional MASTR® III StationVHF, UHF, 800 MHz

The Conventional MASTR III provides the flexibility to change system setup as nec-essary. Whether users are designing a system, program-ming radio functions, or arranging an installation site, MASTR III keeps pace with their needs.

Flexible, Efficient Design The microprocessor-controlled, PC programmable options provide flexibility, simplified setup, and easy field upgrades. The fully synthe-sized design of the MASTR III Base Station allows the user to make frequency changes

quickly, easily, and affordably. In addition, the MASTR III can operate in either a wideband (25 kHz) or narrowband (12.5 kHz) mode.

The modular design of the MASTR III Base Station makes maintenance and servicing simple and fast. Each module furnishes easy-to-read indications of proper operation.

Equipment is available in 37-inch, 69-inch, or 83-inch cabinets or an 86-inch open rack.

Backward Compatible The MASTR III Base Station can be used in combination with MASTR II or IIe stations. The MASTR III is readily upgradeable through software revisions.

The Conventional MASTR III Base Station provides

A comprehensive array of control capabilities

The latest in digital signal processing technology

Fully shielded and removable modules, front-mounted controls, and remote diagnostics

Page 43: COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY · The following document is RACOM’S proposal for the communications systems/services you are considering. You had requested pricing for

The Conventional MASTR III Auxiliary Receiver Uses the same receiver and control modules

as the MASTR III Station

Operates in wideband or narrowband mode

Provides multi-channel capability

Feature Advantages The MASTR III Auxiliary Receiver is a fully synthesized receiver, thus eliminating the need for crystals and providing multi-channel capability. In addition, the MASTR III Auxiliary Receiver is programmable, which provides greater flexibility in meeting customized require-ments. MASTR III receivers have the capability to operate in

either a wideband (25 kHz) or narrowband (12.5 kHz) mode. Other MASTR III Auxiliary Receiver features include

Programmable Channel Guard monitoring

Control channel option

Remote programming capabilities

The MASTR III Auxiliary Receiver utilizes the same receiver and control modules included with the MASTR III Base Station. These compo-nents provide the same reliability, superior specifica-tions, and flexibility on the MASTR III Auxiliary Receiver that they demonstrate on the MASTR III Base Station.

MASTR® III Auxiliary ReceiverVHF, UHF, 800 MHz

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RF Communications | P. O. Box 2000 | Lynchburg, VA USA 24501 www.harris.com | 1-800-368-3277 (+1-434-455-6403) Harris, assuredcommunications, and MASTR are registered trademarks of Harris Corporation. Copyright 2009 Harris Corporation. All rights reserved. Printed in U.S.A. 07/09 ECR-5775M

Technical specifications are subject to change without notice. Product sales are subject to applicable U.S. export control laws.

General SpecificationsPanel Dimensions: 4 Rack Units - Up to 2 Receivers Height: 7.0 in. (178 mm) Width: 19.0 in. (483 mm) Ambient Temperature (or full spec performance per EIA): -22 to +140F (-30 to +60C) Humidity (EIA): 90% @ 122F (50C) Service Speaker: 2W @ 8

Line Output: Power Level: -19 to +6dBm Interface: 2-Wire Termination Imp.: 600

Rack Capacity: Cabinet, in. No. of

Shelves/Receivers 37 3/6 69 4/8 83 5/10 86 (open rack) 5/10

Source Power*: Conventional AC Input Power: 120 VAC 20%, 47-63 Hz 1.25A 230 VAC 15%, 47-63 Hz 0.7A DC Input Power: 13.8 VDC 20% 2.5A 11.0 VDC 20% 3.0A *One shelf, two receivers

Receiver Specifications VHF UHF 800 Frequency Range (MHz): 136-174 380-512 806-825 RF Input Impedance (): 50 50 50 Channel Spacing (kHz): 12.5/25/30 12.5/25 25 (NPSPAC) Sensitivity (dBm) EIA 12 dB SINAD: -116 (0.35 V) -116 (0.35 V) -119 (0.25 V)

Threshold Squelch (dBm): -119 (0.25 V) -119 (0.25 V) -122 (0.18 V) Selectivity EIA 2-Signal (dB)

12.5 kHz: 75 75 20 (NPSPAC) 25 kHz: 85 85 85 30 kHz: 90 NA NA

Frequency Stability (ppm): ±1.0 ±1.0 ±1.0 Signal Displacement Bandwidth (kHz): 12.5: ±1.0, 25/30: ±2.0 12.5: ±1.0, 25: ±2.0 25: ±2.0 Intermodulation (dB)

12.5 kHz: 75 75 NA 25 kHz: 80 80 80 30 kHz: 80 NA NA

Spurious & Image Rejection (dB): 90 90 90 Frequency Spread

Full Specs. (MHz): 2.0 2.0 0.5 3 dB Degradation in Sensitivity (MHz):

3.0 3.0 NA

Audio Response (de-emphasis): Within +2 and -8 dB of 6 dB/octave (@ Local Speaker), 300 to 3000 Hz per EIA/TIA Within +1 and -3 dB of 6 dB/octave (@ Line Output), 300 to 3000 Hz per EIA/TIA

Audio Output: 1 Watt at less than 3% distortion @ 1000 Hz, 25/30 kHz Channel

Regulatory Data

Frequency Range (MHz)

Applicable FCC Rules

Applicable Industry Canada Rules

136-174 Part 15 RSS-119 380-512 Part 15 RSS-119 806-825 Part 15 RSS-119