community development service plan - hornsby shire · 2012-07-25 · and torres strait islander...

community development service plan

2012/2013

introduction

The Social Plan 2012/2013 seeks to

structure and plan for the community

development activities undertaken by

Hornsby Shire Council. It also seeks

to acknowledge and highlight the

contribution that the whole of Council

makes to building social capital and

community connectedness in the Shire.

Steve Fedorow Group Manager

Environment and Human Service Division

Our Framework for a Sustainable FutureOur values are our standards and priorities guide what we do and the way in which we do it.

�� We strive to meet the needs of our customers in a professional and ethical manner

�� We provide courteous and efficient service

�� We support Councillors in an impartial and professional manner

�� We provide a safe and satisfying work environment

�� We recognise effort and achievement

�� We deal with our suppliers in a mutually beneficial manner

Hornsby Shire 2020: Our Framework for a Sustainable FutureTo accommodate the community aspirations and support Council in working with community, business and other levels of government, combining effort and resources to achieve shared sustainability goals and outcomes for the Shire and region Council has developed a strategic planning framework called Hornsby Shire 2020: Our Framework for a Sustainable Future (‘Hornsby Shire 2020’).

To promote choices with benefits now and in the future

To provide opportunities for communication, participation and social equity

To support the wellbeing of our community and the health of our environment

To identify and meet challenges and consider and manage risk

To lead by example and support learning for sustainability

Our guiding principles

‘The Planning Web’™ P. Cuming 1996 Sustainable Futures Australia February 2009

A key component of Hornsby Shire 2020 is The Planning Web™ The Planning Web™ encompasses key community values, sustainability principles, our strategic intent and our aims for a sustainable Hornsby Shire. The aims relate to five key themes based on the sustainability elements of Ecology, Economy, Society and Culture, Human Habitat and Governance. The key aims for each of the five key themes are:

Ecology – protect and enhance our natural environment

Economy – encourage a resilient local economy and sustainable resource use

Society and Culture – enhance our social and community wellbeing

Human Habitat – provide effective community infrastructure and services

Governance – guide towards a sustainable future

The Planning Web™ is Council’s strategic guide for informing its:

�� Delivery Program, major strategies and programs

�� decision-making and day to day action

�� development assessment and reporting process

�� focus on regional planning and development

�� work with the community, other levels of government and stakeholders

�� education, communication and learning for sustainability

The Planning Web™ creates the strategic framework for our planning, integrating our medium-term plans and strategies through our operational plans, projects and services. This enables consistent and comprehensive review and reporting on how our day-to-day actions are helping to achieve Council’s aims of a sustainable Hornsby Shire.

As well as helping to integrate Council’s actions, the Planning Web™ supports Council working with community, business and other levels of government, combining effort and resources to achieve shared sustainability goals and outcomes for the Shire and region. In this way partnerships, alliances and cooperative

action can more effectively develop, support and implement strategies, programs and projects.

This integration of planning and action is vital to tackle common challenges such as climate change and protect the valued characteristics of our communities and lifestyles, and importantly the natural environment.

This service plan focuses on the Society and Culture themes of the Planning Web™

Society and Culture: Enhance social and community well beingMany factors contribute to an individual and a community sense of well being, including the feeling of being in a safe environment and feeling connected and part of a community. Safety and social isolation were common themes raised by the community during Social Plan consultations.

Outcomes desired by the communityGoal 1 – Meet our diverse community needs: We work in partnership with residents and community groups, agencies and networks to make sure people feel supported, and needs, challenges and opportunities are, to the best of our ability, addressed in a timely and equitable manner.

Goal 2 – Create a strong sense of belonging: We help develop and maintain places where people feel a sense of belonging, meeting their cultural and social needs through a variety of networks, groups, services and facilities. We acknowledge the Darug and Guringai people and their contribution, along with people of other cultures, to our values and rich history. We protect Aboriginal heritage, increasing our understanding and respect for our area’s traditional custodians.

Goal 3 – Support healthy and interactive communities: We support healthy community life, including equitable access to quality services and facilities, a network of public places, recreation and open space, as well as opportunities to creatively participate in and contribute to our local and regional community.

Meet our diverse community needs

Meet our diverse community needs

Photo: Mel Anderson “Dangar Island from the Sun”

Goals Action Indicators Budget

Advocate for the needs of Aboriginal and Torres Strait Islander communities with the Shire

Auspice the Aboriginal Child, Youth and Family Strategy Project (ACYFS) in accordance with funding agreement and support its work within the Shire.

Outcomes achieved as per funding agreement

Grant dependant (Families NSW)

Auspice the Families NSW Aboriginal Facilitation Project in accordance with funding agreement and support its work within the Shire.


Grant dependant (Families NSW)

Report to Council regarding the development of a Reconciliation Action (RAP) Plan.

Report to Council Within current staffing resources

Consult with and support the community development work of local Aboriginal Groups to:

�� provide a range of opportunities to be involved in Council events

�� provide information regarding grants and funding opportunities

Number of Aboriginal groups involved

Within current staffing resources

Conduct a review of the Aboriginal and Torres Strait Islander Directory

Directory is updated Within current staffing resources

Consult with and support the Hornsby Aboriginal and Torres Strait Islander Consultative Committee (HATSICC).

Six meetings per year attended


$600

Deliver the ‘Children’s Voices for Reconciliation’ Event as part of the Guringai Festival.

One event

10 schools participating

200 people in attendance


$3,000

Partner with other organisations to deliver an Apprenticeship and Traineeship Expo with information targeting Aboriginal students.

One event Within current staffing resources

$500

Facilitate opportunities to express culture and heritage through an Aboriginal art project that expresses the history and stories of Aboriginal and Torres Strait Islander people.

Three meetings

One program delivered


$2,000

Support Aboriginal and Torres Strait Islanders by providing educational seminars on business matters concerning art.

One seminar delivered Within current staffing resources

$500

Celebrate National Aborigines and Islanders Day Observance Committee (NAIDOC) Week by:

�� Partnering with local schools to present an exhibition of Aboriginal and Torres Strait Islander students work in the Hornsby Central library or Wallarobba during NAIDOC Week.

�� Support Hornsby Libraries to hold NAIDOC morning teas

One event

50 participants


$1,000

Goal 1 – Meet our diverse community needs


Advocate for the needs of multicultural communities within the Shire

Support and participate in Hornsby and Ku-Ring-Gai Multicultural Network and Northern Sydney Region Chinese Community Network to advocate for the issues of Culturally And Linguistically Diverse (CALD) community in the Hornsby Shire.

Three meetings attended per year


Support the work of NSW Health Multicultural Access Project (MAP).

Four meetings Within current staffing resources

Partner with other services to promote Multicultural Health week.

One activity $100

Increase the provision of Home And Community Care (HACC) services within multicultural communities

Disseminate information throughout the CALD community to HACC groups.

Two presentations Within current staffing resources

Advocate for the needs of people requiring HACC at the Aged Disability and Home Care (ADHC) Planning Meetings.

Four meetings Within current staffing resources

Distribute multi-language HACC brochures to a range of service providers and clients.

200 brochures distributed


Council continue to auspice Home Modification and Maintenance Service and delivers it in accordance with funding agreement with ADHC.

700 clients supported Variable – ADHC funding

Goal 1 – Meet our diverse community needs

Create a strong sense of belonging



Reasons for social isolation are addressed

Develop and distribute information that promotes recreation and healthy living opportunities to socially isolated communities in Brooklyn, North Epping, Dural, Galston and the Wiseman’s Ferry locality.

2,000 leaflets distributed each quarter


$5,000

Implement a pilot program that investigates and evaluates the feasibility of offering place based support to the community in rural areas.

Pilot program implemented and evaluated


Partner with accredited skateboard coaches and local organisations to deliver three skate workshops for young people at skate parks in the rural communities of Brooklyn, Galston and Berowra.

Three workshops 25 people attending each workshop event


$2,000

Address the issues of hoarding and squalor by:

�� Researching current issues

�� Collect and record local statistics

�� Lobby ADHC to improve services that address the issues of ‘Domestic Squalor’

�� Information provision for services and the community

�� Distribution of ADHC ‘Dealing with Squalor’ Information Pack’

�� Work in partnership with the compliance team to investigate preventative measures

One information database

Statistics forwarded to ADHC each quarter

Number of ‘information and referrals’ made


Partner with NSW Health to facilitate the delivery of cooking and nutrition workshops for older men and women who are cooking for one.

Two workshops, 10 people attend each workshop


$1,000

Partner with local agencies and Council’s Waste Branch to facilitate ‘cooking classes for kids’ in Hornsby Shire during the school holidays.

Two per year Within current staffing resources

$1,000

Develop and distribute information resources that address men’s health and lifestyle issues.

Number of resources distributed


Partner with Mission Australia (Clifton Adolescent and Family Support) to support to the Gay And Lesbians At Hornsby (Gal@h) Youth Group.

One meeting per month


$1,000

Partner with other government agencies/organisations to support and facilitate Mental Health Week (MHW) awareness activities in Shire. Develop and provide a Calendar of Events.

Number of activities during MHW


$2,000

Partner with relevant organisations and Council departments to offer information sessions about Council’s services to the CALD community.

Two sessions per year Within current staffing resources

$300

Partner with other government agencies and community organisations to support and facilitate The Healthy Living Festival. Develop and provide a Calender of Events.

Facilitate distribute a ‘Healthy Living Festival’ calendar incorporating Seniors Week and Youth Week.

100 events 40 organisations 3,000 participants

Number of activities


Grant dependant:

�� NSW Government

�� ADHC

�� Sponsorship

Goal 2 – Create a strong sense of belonging


Reasons for social isolation are addressed (cont.)

Facilitate Youth Week activities during the Healthy Living Festival and deliver a range of events and activities such as:

�� A Band night

�� Partner with waste to deliver clothing exchange

�� Social night for people with a disability

�� Cooking activities

1,000 attendees Grant dependant:

�� Commission for Children and Young People

Facilitate Seniors Week during the Healthy Living Festival and deliver a range of healthy ageing activities and events.

Number of events Within current staffing resources

Grant dependant:

�� ADHC

Partner with Police and Community Youth Club (PCYC) to deliver youth band nights.

Four events, one each quarter

$2,000

Support the CALD community and local service providers through information provision.

Number of people provided with information


Support a range of playgroups, church groups and family/parent groups through visits and information provision.

Four visits per year Within current staffing resources

Support ‘Today’s Men’ group to address issues relating to health and well being by:

�� Maintaining a database of organisations and services of interest to men

�� Distributing information on a quarterly basis

Four meetings, number of resources distributed

$200

Investigate the feasibility of establishing Community Gardens in the Epping and Hornsby area.

Partner with Community Facilities to utilise the community garden at Willow Park.

Issues paper produced

Within current resources

$1,000

Support Grandparents by undertaking activities such as:

�� Facilitating the growth of the grandparents support group

�� Map support services available within the Shire for grandparents and distribute a range of information

Five meetings $2,000

Partner with Ku-ring-gai Council to support local organisations to develop and distribute resources and tools to assist in identifying socially isolated community members.

Three meetings


$500

Map services that address social isolation and distribute information to the community.



$1,000

Support the local services to organise an activity to encourage connection in the community.

One activity $500

Goal 2 – Create a strong sense of belonging (continued)


Services are networked and work effectively in partnership

Support the community to continue an over 55’s Advocacy and Support Network Group.

Number of contacts made


Participate in a variety of networks and distribute information, advocate and lobby for improved services that address the needs of the community.

Groups include (but are not limited to):

�� Hornsby Ku-Ring-Gai Youth Network

�� Grandparents Group

�� Today’s Men

�� Women’s Advocacy Group

�� Local Government Multicultural Network

�� Access Committee

�� Hornsby Aboriginal And Torres Strait Islander Consultative Committee

�� Hornsby Shire Over 55 Advocacy Group

�� Sub-regional and regional Social Isolation Working Network Groups

�� HACC forums and ADHC conferences/seminars

�� Community Transport Network

�� Hornsby/Waitara Community Hub Reference Group

�� NSW Health Multicultural Action Plan (MAP) Steering Group

�� NSW Disability Network

�� Northern Sydney Koori Interagency

�� Four sub regional Child and Family Interagency groups

�� Joint Sydney Koori Interagency

�� SDN Children’s Services Aboriginal Advisory Group

�� Child Protection Aboriginal Community Consultation planning group

�� Northern Sydney Aboriginal Health Advisory Committee

�� Northern Sydney Regional Reconciliation Group

Number of meetings attended/ Information distributed and recorded


Map community groups that use community facilities, receive donations and are receiving community development support.

Issues paper produced


Deliver Community Builders Hornsby Youth Sector Development Project.

Number of Hornsby/Kuring Gai Youth Network Meetings

Number of organisations attending the meetings


Grant Dependant:

�� Families NSW

Provide support to local children’s services through organising and convening network meetings and information provision.

Three meetings $300


Hornsby Shire has a safe and effective transport network

Participate in the Hornsby Community Transport Network and assist organisations to advocate for local community transport issues.

Four meetings attended

Documents recorded


Implement lobbying, information, promotion and support recommendations as detailed in the Community Development Transport Plan.

Number of recommendations addressed


(Infrastructure is Grant dependant)

Review existing management model of the Youth In Action Bus and Community Access Bus.

Management model reviewed

Report to Council


The community of Hornsby Shire has a recognised sense of culture and identity

Council continues to auspice the Settlement Grants Program and deliver a range of services to new migrants in accordance with the funding agreement.


Grant funded

$Variable –Department of Immigration and Citizenship

Partner with schools to engage young people in the ‘Returned to Glory’ Recycled Art Competition and Exhibition in partnership with Waste.

Number of schools contacted


Support Hornsby local CALD artists group and provide workshops and activities.

Number of meetings $700

Communication networks throughout the shire are effective

Maintain Council’s youth webpage – www.yhq.com.au and update information with:

�� Events information

�� Local employment opportunities

�� Links to other youth services

Number of hits Within current staffing resources

Support local organisations to inform the community about their services by distributing information, and promoting programs and/or information sessions that address a range of topics including:

�� Parenting skills

�� Bullying

�� Mental health

�� Safety

�� Drugs and Alcohol

Five workshops/programs promoted per year


Promote the Social Plan and its associated project/events/activities through a variety of media.

Number of brochures/information distributed

Hits on website


$5,000



Recreational opportunities throughout the Shire are improved

Partner with local organisations and services to pilot a ‘Mobile Resource’ of activities to young people in rural and isolated areas of the Shire.

Three events Within current staffing resources

$1,000

Facilitate a Heart Moves walking program by engaging, training and supporting volunteers.

One group supported Within current resources

Partner with Heart Foundation to deliver a range of healthy ageing activities.

Number of activities offered to the community


Support local groups to participate in key Council events and disseminating information throughout the community at major festival events such as:

�� One World

�� Bushland Shire Festival

�� Christmas Spectacular

�� Healthy Living Festival

�� Festival of the Arts

Three events

Number of community members attending each event


$1,500

Volunteers are recognised and supported

Partner with local services to promote International Day of Volunteering (5 December 2012) and promote awareness through the Mayor’s Column.

Number of services engaged

Within current staffing resources $500

Investigate and review the management and coordination of volunteers including strategies to promote and include volunteers within the Community Services Branch.

Report including recommendations for future planning


Support agencies to promote and disseminate information on training opportunities available for volunteers within the community.

Number of services engaged, information disseminated


Partner with local services to promote National Volunteering Week (21 to 27 April 2013) and promote awareness through the Mayor’s Column.

Number of services engaged

$500

Measure volunteer engagement within the Community Development Team and investigate funding opportunities to support volunteers.

Report on the number of volunteer hours spent on Community Development activities


People who are frail aged, younger people with disabilities and Carers are supported

Attend HACC forums and ADHC conferences/seminars, collect statistics and work in partnership with the ADHC planning team to address issues in the area.

One conference/seminar

Four ADHC Meetings


Promote Home and Community Care Services within the community.

1,000 brochures and packages distributed


Research and disseminate information regarding the Council Of Australian Governments (COAG) Aged Care Reforms.

Number of documents referred to, disseminated and recorded


Partner with NSW Department of Health to develop a reference group that identifies and addresses Carers’ issues in the Shire.

One reference group Within current staffing resources

Facilitate a Home Modification and Maintenance Information Day at Hornsby Hospital.

One event, number of contacts on the day


Support social justice advisory network group. One meeting

Five attendees


$200


Facilitate a celebration of the work undertaken by local services during International Day of People with a Disability including developing and distributing information.



$500

Support the community to make healthy eating choices by partnering with local agencies to deliver cooking classes with a focus on health for people with disabilities, carers and frail aged.

Two programs delivered


$1,000

The community are supported to maintain optimum health

Partner with local agencies and organisations to deliver a range of low cost healthy lifestyle and positive ageing information opportunities across the Shire including:

�� Tai Chi

�� Heart Moves

�� Line Dancing

At least 400 people attending activities


Advocate for improved health service provision within the Shire through the Northern Sydney Local Health Network.

Number of meetings /documents referred to and recorded


Update 2013 North Sydney Seniors Aged Care Guide and distribute to the community.

5,000 copies distributed


Partner with local services to provide an activity for the CALD community to encourage them to maintain optimum health.


$500

Partner with local organisations including Beyond Blue to deliver seminars on issues such as anxiety and depression that effect youth health.

One seminar delivered Within current resources

Partner with local services to promote mental health/healthy life style to the CALD community and families.

Three sessions per year


$1,000

Partner with local services to promote wellbeing and healthy living style to young families and women.

Two activities Within current staffing resources

$600

The Community are supported to attract additional resources

Local organisations are supported through the provision of small grants (Donations Programme).

Number of applications/grants awarded

$70,000 (Donations Programme Budget)

Young people are supported through the provision of small grants (Mayor’s Youth Trust Fund).

Number of applications/grants awarded

$3,000 (Mayors Youth Trust Fund Budget)

Community are supported to identify and secure other funding resources.

Number of groups supported


Convene, support and facilitate the ClubsNSW Community Grants for the Hornsby Local Government Area.

Number of applications/number of grants awarded

Variable (Clubs NSW)

Investigate sponsorship opportunities to support the work of the Community Development Team such as Youth Week activities, Seniors Week activities, Healthy Living Festival, Mental Health Week.

Number of sponsors Within current staffing resources


Support healthy and interactive

communities


Support healthy and interactive

communities



Perceptions of community safety in the Hornsby Shire are improved

Implement the sustainability actions from ‘Including and Involving People in Public Malls’ exit strategy including:

�� Deliver at least 10 live ‘Music in the Mall’ events that will include a range of performing arts including live vocalists, street theatre, hip hop, and dance

�� Attend the Hornsby Mall Safety Group meetings and networks

�� Maintain a complaints/compliments register

�� Review and renew the ‘Mall is for All’ artwork on loan

�� Facilitate a live art workshop in the mall for young people and children

Number of young people engaged in each activity


$5,000

Participate in a variety of community safety related networks and distribute information, advocate and lobby for improved services that address the needs of the community. Groups include (but are not limited to):

�� Hornsby Mall Safety Group

�� Ku-ring-gai Precinct Police Safety Meeting

�� Domestic Violence Network

�� The Hornsby Homelessness Task Force

�� Community Drugs and Alcohol Team (CDAT)

Number of meetings attended


$1,000

Support the Community Drug Action Team (CDAT) to deliver the CDAT Action Plan 2012/13.

Eight meetings attended

Actions achieved as per plan

Grant dependant

Implement the sustainability actions from the Be Safe Be Prepared Project including:

�� Facilitate six Be Safe Be Prepared presentation workshops targeting fraud, scams, bank safety and home security

�� Provide one Be Safe Be Prepared presentation workshop for people with (intellectual) disabilities

Seven workshops delivered


$500

Partner with a variety of organisations to deliver workshops to parents and students including cyber and mobile safety, social networking, bullying, teenagers and parenting.

At least one workshop per quarter


$1,000

Deliver a graffiti art work shop that addresses the issues of cyber-bullying.

One workshop Within current resources

$1,000

Review and implement strategies that prevent graffiti vandalism including:

�� Partnering with local service providers to identify strategies to prevent tagging and graffiti

�� Promoting legal graffiti walls

�� Celebrate Keep Australia Beautiful Graffiti Action Day

At least one event Within current resources

$1,500

Partner with the Roads and Traffic Authority/Traffic and Traffic and Road Safety Branch to deliver road safety workshops for a range of different groups including younger, older and culturally and linguistically diverse (CALD) communities.

Four sessions per year Grant dependant

Goal 3 – Support healthy and interactive communities


Source funding and partnership opportunities to deliver first aid training to:

�� Young families (pool safety focusing on CPR)

�� Young people looking for work

�� First aid courses for CALD people

�� First aid courses in Brooklyn area

Four workshops delivered

Grant dependant

Deliver a Safe Cycling workshop, by partnering with Bicycle NSW, that provides bicycle education and skills for children aged 8 and up.

One workshop delivered


Partner with the Domestic Violence Committee to raise awareness of domestic violence issues in the community and investigate funding opportunities such as White Ribbon Day and International Women’s Day events.

Eight network meetings attended


Partner and support services to deliver information sessions on family law.

Two information sessions


$400

Partner with a variety of organisations to deliver an “empowering women with disabilities” project.

One information session


$400

Disaster and serious incident responses are promoted

Work in partnership with NSW Fire Brigade to promote the delivery of the Assist Infirm Disabled and Elderly Residents (AIDER) program.

1,000 people informed


Work in partnership with NSW Fire and Rescue to promote the Smoke Alarm Battery Replacement for the Elderly (SABRE) program.

Number of referrals Within current staffing resources

Source funding opportunities to continue to develop and deliver bushland fire prevention and home safety plans for HACC clients (within Home Modification and Maintenance Service funding agreement).

Number of referrals Grant dependant

Hornsby Mall is a safe and vibrant place to visit

Promote busking opportunities throughout the Festival of the Arts (FOTA).

Number of performances


Facilitate a ‘Rags to Runway’ workshop that invites young people to develop altered couture, showcasing their work in Hornsby Mall during Festival of the Arts.


$1,000

Homelessness issues are addressed

Support the Hornsby Homelessness Taskforce to:

�� Advocate the needs of homeless people and lobby other levels of government on the needs of homeless people

�� Partner with a range of services to educate and inform the community on the issues homeless people face

�� Disseminate information on services for homeless people

Eight meetings attended per year


Goal 3 – Support healthy and interactive communities

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