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Page 1: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 0

Page 2: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 1

Supplier Data Management

A Patni and Oracle Global Initiative

Page 3: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 2

Agenda

• Patni Overview

• Business Drivers for Supplier MDM

• Supplier Data Hub - Vision

• Key Business Requirements/Gaps

• Business Benefits of Managing Supplier Data

• Supplier Lifecycle Overview

• Architecture Overview of Oracle Supplier Data Hub

Page 4: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 3

Patni - a Leading Global IT Services & Solutions Provider

REVENUES

(USD Millions)

CLIENTS

EMPLOYEES

327

450

579

663

719

170

199239

332 331

9700

11802 12804 1470114894

CY04 CY05 CY06 CY07 CY08

• Global Services Industry pioneer providing services to global companies for over 3 decades

• Full spectrum service provider on a robust, mature GDM

• Secure & scalable delivery infrastructure across 11 locations, including 4 facilities in NA & 1 in UK

• Publicly listed in India (BSE:PATNI) & in the USA (NYSE:PTI) with presence in 18 countries

• Global Services Industry pioneer providing services to global companies for over 3 decades

• Full spectrum service provider on a robust, mature GDM

• Secure & scalable delivery infrastructure across 11 locations, including 4 facilities in NA & 1 in UK

• Publicly listed in India (BSE:PATNI) & in the USA (NYSE:PTI) with presence in 18 countries

Page 5: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 4

Industry Focused Integrated IT Services

CIS&

BPO

INDUSTRY PRACTICES TECHNOLOGY PRACTICE

Insurance Manufacturing,Retail,Transportation & Logistics

Communications,Media & Utilities

LifeSciences

ProductEngineeringServices

CIS&

BPO

InfrastructureManagement

Services

Horizontals

Enterprise Application Solutions

Customer Dynamics & Intelligence (BI, CRM EAI)

Verification & Validation / Testing Services

Process Consulting

Geographies

Engineering Design & Embedded Software

North America Canada USA EMEA UK The Netherlands Germany Sweden UAE Asia Pacific India Japan Australia

IT Lifecycle Services& Solutions

Application Development & Maintenance

Application SupportSystems IntegrationConsulting

Banking and Financial Services

Page 6: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 5

Patni Recognition in Analyst Reviews

Reference Context Highlight

The Gartner Business Intelligence, Performance Management and Information Management Service Vendor Guide (March 2008)

Generic BI Services ‐Featured North American BI, PM & IM Service Provider‐Featured Offshore‐Focused Service Provider‐Featured Asia/Pacific BI, PM & IM Service Provider

Nomination for Gartner BI Excellence Award 2005. 

Gartner BI Excellence Award

Patni was the service provider for a BI Initiative for Customer satisfaction and retention in an organization having 10,000 customers. 

IT Consulting Spotlight by ITO (September 2008) by Everest Research Institute

BI Consulting & Tech Advisory Services, BI Managed Services

Patni highlighted for Consulting capabilities ‐ BI\DW as a key focus area for IT Consulting in Patni; “ In the mid‐market segment, Patni finds preference for implementation, rollouts, BI, and managed services…”

Implementing a Business Intelligence Competency Centre : A Sydney Water Case Study by IDC (2008)

BI Competency Centre

How Patni helped Sydney Water to successfully create a BI Competency Centre

Master Data Management Capabilities of Offshore Consulting Companies by Arc Advisory Group (November 2006)

Master Data Management , BI Consulting Services (Data Quality Assessment)

“From a strategic consulting perspective, Patni has the strongest story, with Infosys rated as a close second. Patni's main offering inthis area is their Data Quality Assessment service which is based upon two key principles ‐ engage the business in the process and utilize Six Sigma to improve and control data quality”

An Executive Guide to Selecting BI and Performance Management Service Providers by AMR Research (Aug 2006)

Generic BI Services Featured BI/PM Service vendor, One of the best in terms of Offshore leverage

Master Data ManagementCapabilities of Offshore Consulting Companies by Arc Advisory Group (November 2006)

Master Data Management , BI Consulting Services (Data Quality Assessment)

“From a strategic consulting perspective, Patni has the strongest story, with Infosys rated as a close second. Patni's main offering in this area is their Data Quality Assessment service which is based upon two key principles ‐ engage the business in the process and utilize Six Sigma to improve and control data quality”

Page 7: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 6

Patni MDM Toolkit: MDM-DG Organization & Process Set-up

Data Governance Organization

MDM Roles & Responsibilities

Data Governance Workflow

MDM Roles & Responsibilities

Page 8: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 7

Business Drivers for Supplier MDM

• First customers then products now suppliers!!!

• Suppliers spend is significant and not managed

• Business needs to be in the drivers seat!!!

• Siloed business processes and systems add to complexity

• Lack of visibility into supplier management

• Quality, cost, control, monitoring & management

Page 9: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 8

Key Business Requirements/Gaps

• Current solutions (ERP, SCM, etc.) focus on improving transaction

management, collaboration and accounts payable

• Lack of a ‘holistic’ supplier information view – golden record!!!

• Key success factor for strategic sourcing initiatives

• No centralized identity management for suppliers

• Lack of supplier parent hierarchy management

• No supplier lifecycle management – on-boarding to retirement

• Lack of extended characteristics about suppliers, such as compliance

to regulations, organizational & geographical risk, etc.

• Limited feedback loop to applications dependent on supplier

information

Page 10: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 9

Vision for Oracle Supplier Data Hub

• Consolidate & maintain supplier information across multiple systems

• DQM* Techniques to clean-up existing vendor masters

• Basis for effective spend analysis and feeds into Oracle Spend Analytics

• Support overall supplier lifecycle• maintain consistent supplier profile details • control on-boarding process**

• 360-degree view of supplier and related information to manage the relationship lifecycle

GovernGovern

CleanseCleanse

ShareShare

Con

solid

ate

Con

solid

ate

Trusted Supplier

Data

Trusted Supplier

Data

iSupplieriSupplier

EBS/APEBS/AP

SCMSCM

ProcurementProcurement

OtherOther

UsersUsers

EBSEBS

iSupplieriSupplier

ProcurementProcurement

Custom AppsCustom Apps

BIBI

Page 11: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 10

Business Benefits of Managing Supplier Data• Single source of supplier data across organizations and systems

• Accurate spend classification and analysis based on accurate Supplier master data

• Streamlined Supplier performance, rating and compliance management

• Streamlined Supplier on-boarding and disqualification processes

• Flexibility for multiple on-boarding processes

• DQM tools to prevent data inconsistencies

• Enriched data using enterprise-specific user-defined attributes, industry standard attributes from sources such as D&B, Trillium

• Standalone deployment option limits impact to existing systems

• Ability to consume and implement future AIA releases to expand enterprise MDM footprints

Page 12: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 11

Supplier ManagementLifecycle

Supplier Profile, Classification, Bank Detail, Relationship Maintenance

Ongoing Assessments (eRFx/Survey)

Contract & Binding

Supplier Search

Supplier Profile, Qualification, Credit/Risk Assessments ( D&B, eRFx/Survey )

Supplier Inactivation

OBSOLETE

InvitationSupplier Self-Service Registration

Supplier Performance Analysis and Management

Supplier Network

Supplier Network

SupplierDataHub

SupplierDataHub

Page 13: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 12

SupplierDataHub

SupplierDataHub

Data Librarian

Supplier Administrator

Supplier UsersPROC

SCM

FIN

ERP

PIM

Spend Analytics

• Supplier Data Publication

• Supplier Management• Supplier Data Enrichment• Supplier Profile Workbench

• Supplier Import Workbench• Supplier Data Quality Management

• Self Service Supplier Registration• Self Service Supplier Profile

Management

PIMERPFINSCMPROC

Oracle Supplier Data HubArchitecture Overview

Page 14: Company Confidential 0 - sourcemediaconferences.com · Customer Dynamics & Intelligence (BI, ... The Gartner Business Intelligence, ... Company Confidential 12 Supplier Data Hub Supplier

Company Confidential 13