company profile ict forum, nov 4, 2010 turning technology into business value

24
Company Profile ICT Forum, Nov 4 , 2010 Turning technology into business value

Upload: toby-obrien

Post on 16-Jan-2016

213 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Company Profile

ICT Forum, Nov 4 , 2010

Turning technology into business value

Page 2: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Key Facts• Founded 1999

• $25 Million Annual Revenue

• 50% annual organic growth as average in the last 6 years

• 65% of the revenue in Europe, 25% in USA, 10% rest of the world

• Over 2.000 customers

• Over 500 ICT business domain and market experts

Page 3: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Geography

SALES OFICES: Boston, New York, LA (USA), Copenhagen (DK), London(UK), Amsterdam (BNLX)

SEAVUS HQ: Malmö (SE)

DEVELOPMENT AND RESOURCING CENTERS: Riga (LV), Minsk (BY), Nis (RS),Hyderabad (IN)

DEVELOPMENT HUB: Skopje (MK)

COMPANY PROFILE

Page 4: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Seavus Technology Park

COMPANY PROFILE

Seavus Business Centre• 20.000 m2 office

space• Located in city centre

Capacities in development• Telecom competence centre• Centre for managed

services• Education centre• R&D facility• Business Incubator

Page 5: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Company Structure

SEAVUS GROUP

SERVICES Telecom and Media

Application management

Total Order Management

Custom development: Requirements analysis UI design Development (&

configuration) System integration QA Testing Support Competences in:

- Java, - .NET - C++, - Ruby on Rails - Python - Etc.

Billing Maintenance

Customer order management

BPO Environment

Support QA ALM System

integration

COMPANY PROFILE

PRODUCTS

Seavus Project Viewer Project Office.net Calisto (CTI) Parking solution

Embedded SD

Embedded Software Development

Software Verification Quality assurance Application

Management Direct customer

support

Page 6: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Industries/Sectors

Telecom and Media

Governmental/Public Sector

Finance

Medical

OFFERINGS

Page 7: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

BSS Telco and Media

OFFERINGS

Page 8: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Engagement ladder

Page 9: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

tailorMade Development and SI

To complete our offering, Seavus offers tailorMade Solutions to make sure our customer is always engaged and served.

We undertake projects of various size and complexity, ranging from improving productivity to mission critical applications, replacement and/or integration of customer’s legacy systems, from medium size solutions intended for one specific business area to cross-functional, total solutions created to implement and support overall processes

With this in mind, customer always comes first!

Page 10: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

OFFERINGS

Solutions/Service Lines for Telecommunications

totalOrder Management – system integration and application management of our own, flexible order management solution

Customer Communications Management – Boost customer value through end-to-end customer communications and bill presentment - improve cash flows and reduce churn

easyBilling - our unique BSS service offering based on customer-oriented business models and top BSS expertise

MVNO in a Box – Full solutions for Virtual Network Operators and smaller operators

VASEP – Value Added Services Enablement Platform

Solutions – Enterprise Application Management

Page 11: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

totalOrder Management

Consultancy Customization Quality Assurance Support

totalOrder Management™ is a flexible and comprehensive Order Management solution developed by Seavus and perfected through extensive use in global telecoms

The base of the solution is the Seavus Order Management System, which provides a strong framework for all OM functionalities

We provide services through which the Seavus Order Management System is seamlessly integrated with any other systems in the customer’s environment

Page 12: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Customer Communications Management

Relax. We Got IT.

CCM – end-to-end solution for customer communications and bill presentment to improve cash flows and reduce churn

Page 13: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

easyBilling

Application Management

Operations & Maintenance Support

Quality Assurance

easyBilling - comprehensive portfolio of services for different billing platforms

Knowledge sharing & Training

Page 14: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

MVNO in a Box

• IN System (Service Control Function)

• Convergent Rating and Charging Engine (CRCE)

• Content Delivery Gateway

• iMMS

• CDR/EDR Mediation

• CRM

• DWH

• Voice & Video Server

• VoMS

• OAM

MVNE Layer and Channel Billing

Multi HNO Connectivity

CRM PO

S MobileAd Content

Services

Page 15: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

VAS enabling platform is an abstraction layer that enables seamless integration of the Billing System with different sales channels.

VASEP framework enables telecom operator to manage, control and execute value added business processes and transactions

• Value Added services database• 3rd party interface• Charging interface• Transaction engine• Statistics collection and reporting• Revenue calculation for VAS partners

Seavus VASEP solution will bring to Customer robust, flexible and secure platform that supports following:

• VAS (Value Added Service) Product catalogue management• VAS Product instance management• VAS Order management• VASP (Value Added Service Provider) management • VAS Account management

Value Added Services Enablement Platform

Page 16: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

OFFERINGS

Partnership for Telecommunications

Operator in Nordic country – run and optimize a multi-tenancy (three countries) implementation

Swiss operator – complete management of their IT solutions

And others in the process

Managed Service

Page 17: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

End to end architecture

Page 18: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Customer Relationship Management

1. Trouble ticketing2. Business units support3. Multi-tenancy support4. Multilanguage support5. Integrated security through

single sign-on6. Outlook integration7. Analytics8. Multi-tenancy support9. Multilanguage support10.Integrated security through

single sign-on

Page 19: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Example of Managed Service solution

1. DWH 2. Reporting3. Billing and Invoicing4. Vendor management5. Hosting solution6. Data security7. Issues Management

Page 20: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Seavus Mobile Platform

Page 21: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Seavus Mobile Platform

Page 22: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Partnerships, Clients & References

Page 23: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

easyBilling: TELE2 complete Billing System AM on group level

Ericsson Mobile Platforms outsourcing of embedded development

Selected Global Projects

easyBilling: Billing system complete AM

tailorMade SI: CRM SI involvement with T-Systems

tailorMade AM & SI: Maintenance and redevelopment of parts of the core SOA systems

easyBilling: Hi3G Sweden Billing System AMtailorMade development: Active Desktop System

easyBilling: Billing, Mediation and DWH complete Managed Service

CCM: ETL & Bill presentment SI

Page 24: Company Profile ICT Forum, Nov 4, 2010 Turning technology into business value

Thank You!

Turning technology into business value