company profile ict forum, nov 4, 2010 turning technology into business value
TRANSCRIPT
Company Profile
ICT Forum, Nov 4 , 2010
Turning technology into business value
Key Facts• Founded 1999
• $25 Million Annual Revenue
• 50% annual organic growth as average in the last 6 years
• 65% of the revenue in Europe, 25% in USA, 10% rest of the world
• Over 2.000 customers
• Over 500 ICT business domain and market experts
Geography
SALES OFICES: Boston, New York, LA (USA), Copenhagen (DK), London(UK), Amsterdam (BNLX)
SEAVUS HQ: Malmö (SE)
DEVELOPMENT AND RESOURCING CENTERS: Riga (LV), Minsk (BY), Nis (RS),Hyderabad (IN)
DEVELOPMENT HUB: Skopje (MK)
COMPANY PROFILE
Seavus Technology Park
COMPANY PROFILE
Seavus Business Centre• 20.000 m2 office
space• Located in city centre
Capacities in development• Telecom competence centre• Centre for managed
services• Education centre• R&D facility• Business Incubator
Company Structure
SEAVUS GROUP
SERVICES Telecom and Media
Application management
Total Order Management
Custom development: Requirements analysis UI design Development (&
configuration) System integration QA Testing Support Competences in:
- Java, - .NET - C++, - Ruby on Rails - Python - Etc.
Billing Maintenance
Customer order management
BPO Environment
Support QA ALM System
integration
COMPANY PROFILE
PRODUCTS
Seavus Project Viewer Project Office.net Calisto (CTI) Parking solution
Embedded SD
Embedded Software Development
Software Verification Quality assurance Application
Management Direct customer
support
Industries/Sectors
Telecom and Media
Governmental/Public Sector
Finance
Medical
OFFERINGS
BSS Telco and Media
OFFERINGS
Engagement ladder
tailorMade Development and SI
To complete our offering, Seavus offers tailorMade Solutions to make sure our customer is always engaged and served.
We undertake projects of various size and complexity, ranging from improving productivity to mission critical applications, replacement and/or integration of customer’s legacy systems, from medium size solutions intended for one specific business area to cross-functional, total solutions created to implement and support overall processes
With this in mind, customer always comes first!
OFFERINGS
Solutions/Service Lines for Telecommunications
totalOrder Management – system integration and application management of our own, flexible order management solution
Customer Communications Management – Boost customer value through end-to-end customer communications and bill presentment - improve cash flows and reduce churn
easyBilling - our unique BSS service offering based on customer-oriented business models and top BSS expertise
MVNO in a Box – Full solutions for Virtual Network Operators and smaller operators
VASEP – Value Added Services Enablement Platform
Solutions – Enterprise Application Management
totalOrder Management
Consultancy Customization Quality Assurance Support
totalOrder Management™ is a flexible and comprehensive Order Management solution developed by Seavus and perfected through extensive use in global telecoms
The base of the solution is the Seavus Order Management System, which provides a strong framework for all OM functionalities
We provide services through which the Seavus Order Management System is seamlessly integrated with any other systems in the customer’s environment
Customer Communications Management
Relax. We Got IT.
CCM – end-to-end solution for customer communications and bill presentment to improve cash flows and reduce churn
easyBilling
Application Management
Operations & Maintenance Support
Quality Assurance
easyBilling - comprehensive portfolio of services for different billing platforms
Knowledge sharing & Training
MVNO in a Box
• IN System (Service Control Function)
• Convergent Rating and Charging Engine (CRCE)
• Content Delivery Gateway
• iMMS
• CDR/EDR Mediation
• CRM
• DWH
• Voice & Video Server
• VoMS
• OAM
MVNE Layer and Channel Billing
Multi HNO Connectivity
CRM PO
S MobileAd Content
Services
VAS enabling platform is an abstraction layer that enables seamless integration of the Billing System with different sales channels.
VASEP framework enables telecom operator to manage, control and execute value added business processes and transactions
• Value Added services database• 3rd party interface• Charging interface• Transaction engine• Statistics collection and reporting• Revenue calculation for VAS partners
Seavus VASEP solution will bring to Customer robust, flexible and secure platform that supports following:
• VAS (Value Added Service) Product catalogue management• VAS Product instance management• VAS Order management• VASP (Value Added Service Provider) management • VAS Account management
Value Added Services Enablement Platform
OFFERINGS
Partnership for Telecommunications
Operator in Nordic country – run and optimize a multi-tenancy (three countries) implementation
Swiss operator – complete management of their IT solutions
And others in the process
Managed Service
End to end architecture
Customer Relationship Management
1. Trouble ticketing2. Business units support3. Multi-tenancy support4. Multilanguage support5. Integrated security through
single sign-on6. Outlook integration7. Analytics8. Multi-tenancy support9. Multilanguage support10.Integrated security through
single sign-on
Example of Managed Service solution
1. DWH 2. Reporting3. Billing and Invoicing4. Vendor management5. Hosting solution6. Data security7. Issues Management
Seavus Mobile Platform
Seavus Mobile Platform
Partnerships, Clients & References
easyBilling: TELE2 complete Billing System AM on group level
Ericsson Mobile Platforms outsourcing of embedded development
Selected Global Projects
easyBilling: Billing system complete AM
tailorMade SI: CRM SI involvement with T-Systems
tailorMade AM & SI: Maintenance and redevelopment of parts of the core SOA systems
easyBilling: Hi3G Sweden Billing System AMtailorMade development: Active Desktop System
easyBilling: Billing, Mediation and DWH complete Managed Service
CCM: ETL & Bill presentment SI
Thank You!
Turning technology into business value