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COMPANY OVERVIEW
We Help Our Clients Avoid a Communications Black Hole.
OUR MISSION
Since 2005, the mission of Stage 2 Networks has been to provide out-‐of-‐this-‐world voice solutions and mission critical business communications in leading US markets and globally. By applying unrivaled expertise in network design and operations with best-‐on-‐the-‐planet technologies, we engineer stellar solutions that create value for our clients.
ABOUT STAGE 2 NETWORKS
Stage 2 Networks provides our clients with a robust suite of products that include Cloud Voice, SIP, Unified Communications (UC), internet connectivity and MPLS. Our suite of custom, on-‐demand voice and data solutions is scalable enough to provide you with an integrated and futuristic communications system. Our solutions are designed to fit your specific needs by a dedicated team of the best voice experts in the universe.
STAGE 2 NETWORKS’ HISTORY
Stage 2 Has a Track Record of Corporate Growth and Product Development • Since 2005, Stage 2 Networks has consistently grown and established itself as a leader in the cloud communications market.
• Four years in a row on INC 500/5000 List of America’s fastest growing private companies.
• Serves small, medium, and enterprise businesses throughout the United States and globally
• Co-‐founded the Cloud Communications Alliance in 2010. • Acquired the Hosted VoIP division of CTI in December 2011. • On the move in 2013 -‐ 2014 with a new network, expanded fiber network, “lit” buildings, VVX platform, VoiceMail2Text and Meet-‐Me Conferencing
• In 2015, launched new, rebranded website and added Halo UC, Prism Call Reporting, and Quantum MPLS to suite of products
STAGE 2 NETWORKS’ SUITE OF PRODUCTS
Network Services
Advanced Communications
Voice Services
• Hybrid Voice • Axis Call Center • Prism Call Reporting • Halo UC
• Presence • Chat • Video
iO Complete & iO Connect
• T1 • Ethernet over Copper • Ethernet over Fiber • Quantum MPLS
Connectivity Advanced Communications
• Cloud Voice • Polycom IP Phones • SIP Trunks • PRI
• Whether on-‐site or off-‐site, you can be connected to iO Complete
• A single Auto Attendant and easy extension dialing across all of your locations
• Business continuity through cloud redundancy and disaster recovery
• Add, move and change user profiles instantly via the customer Web Portal
• Advanced Features: • Simultaneous Ring • Outlook Integration • Voicemail to Email • Softphones
iO COMPLETE -‐ CLOUD VOICE A Complete Voice Solution for your Business
HIGH QUALITY IP BUSINESS PHONES
Polycom VVX Business Media Phones
• Revolutionary voice quality with Polycom HD Voice; 6,12, and 16 lines
• Backlit high resolution graphical grayscale and color screens screen
• Basic and advanced cutting edge features and applications
• Integration with VVX Video Camera for video collaboration ( VVX 500 & 600)
• Interoperable with leading Broadsoft soft switching platform
• Compatible with all 300,400,500 & 600 models
• Best in Class Voice and Video Experience
VVX 600
Executive, Knowledge Worker, Busy Professional
VVX 500
Office Workers, Managers, Common Space
VVX 400/410
VVX 300/310
Expansion Modules
VVX Video Camera
• Reduce your monthly spend and receive one simplified bill for all your voice and data services
• Put your PBX through the cloud and enjoy additional features
• Gain additional business continuity and cloud redundancies
• Unify all your corporate office PBX ‘s with added ability for remote users
• Free and easy inter-‐office dialing between all locations
iO CONNECT -‐ PBX VOICE Integrate your PBX with Cloud Disaster Recovery
HALO – UNIFIED COMMUNICATIONS Turn Any Location in the Universe into a Business Environment
Exponential capability in unifying Voice, Video, Instant Messaging, Presence and Desktop Sharing into one single application is changing business communications for good. Introducing HALO, Stage2 Networks’ Unified Communications APP. HALO allows you to stay connected–anywhere, anytime, using any device–all at the speed of light. The HALO Effect • increase productivity for the whole team • access critical data from anywhere • scale and grow as you need • high value and low cost of ownership
HALO Travels With You
• Whether you have an expensive Inter-‐Office Network throughout the organization or a VPN infrastructure with remote offices and users, Stage 2 Networks’ QUANTUM solution scales to provide you with a reliable and cost effective networking platform. Our solution is designed to fit your specific bandwidth needs by delivering the most efficient dedicated connectivity your business requires. More importantly, the solution that goes beyond the basic connectivity of yesterday permits cost-‐savings and improvement to the bottom line while enhancing your capabilities.
• Today’s applications require your network to operate in ways to maximize the overall performance and end user experience. By using Stage 2’s QUANTUM service you unlock your application possibilities and now reliable connectivity is your world. QUANTUM delivers a “private cloud” where prioritizations of your data on high-‐speed transport ensure you receive the highest quality — whether you’re using voice, video or other data.
QUANTUM -‐ MPLS DIVERSIFIED Get Seamless Transport on Your Own Private Cloud
Analyze your calling patterns from every angle. Your calling patterns have the ability to reveal black holes in your organization’s productivity. PRISM’s sophisticated, powerful reports deliver the REAL TIME information you need to respond rapidly, so you can manage your business more efficiently and effectively. • real time statistics • full orbit reporting • alarms for key performance metrics • abandoned call recovery • internal call rotation tracking • extension busy lamp field • browser accessed from Mac, PC, smartphone, tablet • trend analysis by half day/week/month
PRISM – CALL REPORTING Analyze Your Calling Patterns from Every Angle
• Customer support can either radiate from your business, or cause future business opportunities to fall into a black hole. Delivering first class customer support requires well-‐managed communications that provide for the optimal customer experience. The service a customer experiences when they contact a call center is the impression they have of the entire company and it becomes part of your brand. This is often the most important relationship that a company extends after the initial sale, and in most cases good support equates to a good vendor.
• No matter what your business size or call center requirements, Stage 2 can design a solution that enhances the experiences of both callers and employees, while driving bottom-‐line results for your business. Stage 2 Networks’ Axis application uses Broadsoft technology and provides an integrated, full-‐featured and flexible solution for managing customer interaction with all the benefits of advanced voice and multimedia applications. Unlike existing enterprise solutions that are deployed on-‐premise, or hosted and managed by the service provider, Axis is a purpose-‐built carrier class solution.
AXIS -‐ CLOUD CALL CENTER Centralized Control of All Your Communications
STAGE 2’S NETWORK
IT’S TIME FOR YOUR BUSINESS TO EXPERIENCE STAGE 2’S ROBUST, SURVIVABLE TRANSPORT NETWORK.
Networks are the rocket fuel of today’s business world. Maintaining an agile network that fuels warp-‐speed connections between people, machines, and devices has become essential for success. Discover how Stage 2’s innovative network has been designed to ensure supernova levels of service and performance for your business.
WORKING WITH STAGE 2 NETWORKS
Begins with STELLAR Approach SITUATION ANALYSIS – Learn about your business, current situation, and future objectives. TECHNOLOGY REVIEW– Review the type of technical features/functionality you would like to have in the future to meet your objectives. EXPECTATIONS – Review and clearly define the Stage 2 presales process with you and next steps. LAN ASSESSMENT – Provide you with a site survey to review the location(s) layout, LAN infrastructure and network topology. LEARNING/DEMONSTRATION – Educate you on Stage 2’s suite of solutions with an onsite or online demonstration. ACTION STEPS – After reviewing a proposal and Scope of Work (SOW) make any adjustments needed, provide references, etc. REACH AGREEMENT – Finalize the agreement and all New Client Documentation needed to launch your new Stage 2 service! These steps are revisited periodically throughout our relationship so that we continue to listen carefully and understand what you need to make your business more successful. Our goal is to achieve an equinox of service in all phases.
WORKING WITH STAGE 2 NETWORKS
Continues with a 5-‐star Promise Unlike other Cloud Communications and VoIP providers, Stage2 Networks gives you a 5-‐Star Promise. You’ll get: 1. NYC-‐based experts with a combined experience of well over 200 years in the IP and telecommunications field working for you. 2. A tailored solution that scales with your company. 3. A fully redundant, reliable network. 4. Fast, live help when you need it. 5. A hard-‐working, can-‐do style of doing business!
THANK YOU