compare and contrast: open standards, cots, open source and soa
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CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
COTS, Open Source, SOATrends Facing Human Services
Agencies
Amy Santenello
Sr. Manager
Public Sector Product Strategy
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
A Shifting Focus in Delivery of Human Services
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Financial Management
Workforce Management
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
Implications
• Increased focus on cross-organizational requirements• COTS• Open Source
• Expanded need to access information outside the confines of an individual agency• SOA
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
Federal COTS Memo
• May 2, 2005- Memorandum No. IM 05-04
• Recognition that COTS products are mature
• Prior to selecting COTS, Jurisdictions should should conduct broad, in-depth business, technical and financial analyses that incorporate all human service agencies, both current and future.
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
Key Questions When Evaluating COTS…• How frequently does the company upgrade its
software?• Does the company have an application roadmap in
place?• Does the company own its IP?• Has the company been reimbursed for software
licenses? (by what 100% of its customers?)• Can you configure the system?• To What extent are attributes configurable?
• Who is the companies go-to market partners?
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
Ensuring the COTS Vendor is Committed to HHS..
• What is the companies presence in Government?• What is the companies application roadmap as it
relates to HHS?• Does the company have any HHS customers?• How many customers has the company gained over
the last year?• How does HHS fit into the companies growth
strategy?• What HHS enhancements has the company made to
its products in the past year?
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
Drive for Information Access
Industry Push to Leverage Standards and SOA to Access information outside Direct IT environment
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SOA.. Enabling Industry Standardization
• Globalization Pushed Demand for Standardization
• Currently more standardization in getting a product from Honduras to Vermont (two high tech Mecca's of the world), than from one IT agency to the other
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
SOA: IT’s Answer to Standardization
• Standardization within Middleware to enable Communication across Apps
• Standardization amongst Apps Vendors to Enable communication with Middleware
• Separation of business logic, workflow and rules from UI to enable consolidated portals
Fusion MiddlewareFusion Middleware HUBS BPELSecurity Portal
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CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
Open Standards Enabling Open Source
• Benefits of Open Source:• No application license• Built around the needs of a specific function• Communal IP
• Disadvantages of Open Source:• No Application Roadmap• Built to meet the needs of a specific function• Requires On-going In-house investment• No Guarantee of application currency
Open Source Is A Viable Option for Human Services Agencies, But Must be Viewed in the Context of Larger
Strategy
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
So Where Is This All Heading?
• Shift from Program Centric View To Information Centric View• No longer about administration of Human Services, Its About Self-
Sufficiency
• Requires Focus on Information Management• Where does information reside, what standards need to be in-place
to access information
• Drives Business Discussions Around Measurement, Workforce Planning, Outcomes• Investment decisions COTS vs. Transfer vs. Open Source• Identification of agency and cross-agency KPI’s
• Results in a Heterogeneous IT environment consolidated through portals and roles specific dashboards