compensation strategy of the organization
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Compensation Strategy is the organizations plan for howcompensation decisions on the types and amount of payare made, based on the interests of the employees andkeeping with the organizations mission and competitive
position in the market
INTRODUCTION
Bharti Airtel Limited is a leading integrated telecommunicationscompany with operations in 20 countries across Asia and Africa.Headquartered in New Delhi, India, the company ranks amongst
the top 5 mobile service providers globally in terms ofsubscribers. In India, the company's product offerings include 2G,3G and 4G services, fixed line, high speed broadband throughDSL, IPTV, DTH, enterprise services including national &international long distance services to carriers. In the rest of thegeographies, it offers 2G, 3G mobile services. Bharti Airtel hadover 246 million customers across its operations at the end ofFebruary 2012.
Compensation Strategy of the Organization
Compensation refers to all forms of financial returns & tangible
services & benefits employees receive. The Company believes in
a compensation strategy aimed at attracting competent
employees to the organization, motivating employees towards
superior performance and retaining talent.
The underlying principles of the compensation philosophy are:
External Equity- employees are getting salaries comparable
to employees who perform similar jobs in other organization.
Airtel is paying competitively as it follows market
benchmarking approach. It is critical to understand your
organizations competitive pay position relative to the
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marketplace therefore it has a telecom forum wherein all the
telecom operators within India participate. A survey is being
conducted by external partners with all the participating
operators in which emphasis is on benchmarking and giving
complete comparative data about where our salary standvis--vis their salary.
Internal Equity ensuring that compensation of people doing
comparable jobs lie within a defined salary range. Employees
are paid according to the relative value of job within the
same organization. For this Airtel refers to compensation
ratio of all the employees, vis--vis market and then
implement corrective measure if required.
Flexibility to employees in structuring their salaries.
Tax compliant structure
The Compensation & Benefits system of AIRTEL stems on
four major strategies:
Positioning
We do positioning from Granular to Broader level that is the
philosophy we follow
Considering our business and its diverse functional compensation
need, we propose a functional level range
Positioning at Individual level- each individual is pegged at
different percentile basis his/her level, function and rating.
Positioning at Function level- Employee in the same function
and level are pegged at the same percentile.
Positioning at Industrial level- Employees in the same level
are pegged at same percentile.
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Salary ranges are built around this target positioning for
hiring and increment purposes.
We benchmark with Yahoo!, Baxter, Vodafone and TATA at
functional level and at industrial level we have best playersHUL, Ranbaxy, GE, Pepsico.
Differentiation
AIRTEL believes in the ideology of clearly differentiating low,
average and top performers. There is marked differentiation in
the compensation offered to top performers (Superlative
Performance) versus highly valued performers.
PAY MIX it is the ratio between base salary and incentive
pay at target performance. Pay mix is done band wise and it
is dependent upon various band these are Band F& 1, Band
2, Band 3- GM, Band 3- VP/SVP)
*description of Bands for the table given below
Band 3- Senior Vice President, Vice President, and General
Manager
Band 2- Deputy General Manager, Senior Manager
Band 1 -Manager, Assistant Manager
Band F Senior Executive, Executive
STRUCTURE : following is an employee compensation sheet
to refer the detailed structure of compensation strategy ofthe organization
Employee Compensation Sheet (ECS) enables you to structure and maintain your compensation break-up. Compensation is referred to as Total
Cost to Company (TCC). The TCC comprises of Total Fixed Pay (TFP) and Total Variable Pay (TVP). The flexibility in TCC is to the extent
that you can structure the TFP components and not the TVP component(s) of your compensation.
PAY ELEMENTS BUSINESS RULES PERK VALUE APPLICABLE
Fixed Elements
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Basic Effective 01-Jun-09 Basic has been fixed at 40% of TCC (or existing
Basic, whichever is higher).
Note:For F-Band(40% of TCC or Rs.44400/- or existingBasic,whichever is higher).
NA
Employer Provident Fund 12% of Basic - Mandatory, if covered under PF. NA
Gratuity 4.81% of Basic Salary. NA
FLEXIBLE ELEMENTS
Flexible ElementsCar Hiring Charges/ Car Lease
Rental
Available to Band-1 and above only. Hiring amount may be calculated
based on the current value of the car.This can be max Rs.3000 per lakh
per month. Value of the car has to be determined from the currentinsurance value of the vehicle. Car must be in third party name - No
self hire allowed. Car hiring amount should not be less than
Rs.36000.0 per annum.
Perk Value: As per income tax
rules. In addition, if hiring
amount is more thanRs.180000/- p.a. TDS on rental
value will be calculated as per
current rates, which will be
deducted while making the
payment to third party.
Fuel and Maintenance Expenses Available to Band-1 and above only. Can be opted only if car hiring is
availed. If opted, the value should not be less than Rs. 12000/- per
annum. Maximum allowed value is Rs.180000/- per annum.
Perk Value: As per income tax
rules
Driver Wages Reimbursement Available to Band-1 and above only. Can be opted only if car hiring is
availed. If opted, the minimum allowed value is Rs.24000/- and
maximum allowed value for Sr. VP employees is Rs.96000/- , for
Band 2 and Band 3 maximum allowed value is Rs. 84000/- and for
others maximum allowed value is Rs. 60000/-.
Perk Value: As per income tax
rules
Medical Reimbursement Up to a maximum of Rs.15000/- per annum. NA
Superannuation Superannuation Policy has been withdrawn w.e.f . 01-Apr-08. Perk Value: As per income tax
rules
Medical Premium Company also provides an option to enroll in the corporate mediclaimpolicy, which is more beneficial than an individual mediclaim policy.
Premium amount as per the mediclaim policy finalized with the
insurance company at different coverage slabs.
Sum Insured Amount per Employee
Insurance For 200000 300000 400000 500000
Self 2424 3324 4362 5540
Self + Spouse + 2 Children 4768 6540 8583 10900
Self + 1 Parent 11022 15117 19841 25196
Self + 2 Parents 14932 20478 26877 34130
Self + Dependants + 1 Parent 13369 18334 24062 30556
Self + Dependants + 2 Parents 17276 23694 31099 39490
However, it does not provide any tax exemption under section 80D.
NA
Club Membership Any amount. Available to GM's (B3) & above only on self
membership. Company does not provide any Club Membership.
Perk Value: As per income tax
rules
HRA Any Amount. If HRA is opted for then CLA can't be opted for. Any amount beyond 50% of basic salary and 40% of basic
salary in Metro and non-metro
respectively is fully taxable.
HRA rent receipt in original
need to be submitted, otherwisecomplete amount will be fully
taxable.
Company Lease Accommodation
- Rent
CLA Rent amount as per CLA agreement. If this is opted then HRA
can't be opted.
Perk value: As per Income Tax
rules.Company Lease Accommodation
- Equipment Hiring Charges/
Furnitures and Fixtures
Hiring Charges/ Furnitures and Fixtures amount as per CLA
agreement. If this is opted then HRA can't be opted.
Perk Value: As per income tax
rules.
Conveyance Can be availed if "Car Hiring","Fuel and Maintenance Expenses" and
"Driver Wages reimbursement" component is not opted for. Maximum
allowed value is Rs. 36000/- per annum.
Up to Rs 800/- per month is non
taxable.
Special Allowance Any Amount.Note:
Not Applicable for F-Band.
NA
Professional Body Membership Professional Body Membership Fee has been withdrawn w.e.f. 01-
Apr-08.
NA
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LTA Any Amount. Can be claimed twice in a block of 4 years (current
block is 2010-13).
Twice in a block of 4 years can
be claimed against original travel
tickets/bills only. Claimable taxfree based upon proof of travel
(As per policy), otherwise
taxable.
Hill Allowance This has been withdrawn w.e.f 01-Jun-2008. NA
Winter Allowance This has been withdrawn w.e.f 01-Jun-2008. NA
Hard Furnishings Hard Furnishing Policy has been withdrawn w.e.f. 01-Apr-08.Accordingly, the amount allocated under this head needs to be
restructured by the employees in other head(s).
NA
Soft Furnishings Any amount. Applicable to UC Band as per entitlement. NA
Other General Business Rules
Any Flexi-kitty amount unclaimed during a financial year will be paid as a taxable component in the last month's salary of that Financial year.
LTA balance will also be paid as taxable in the last month's salary of the Financial year effective 2008-09.
Should an employee's TCC increase during the year on account of promotion / fitment / job evaluation / mid-term review / transfer etc. theemployee will be given an option to change his / her compensation structure.
Other than the increment in TCC, the employee will only have option to change his/her structure of fixed compensation, if he/she opts for or
opts out of elements such as CLA (including revision / hike or termination of existing CLA), Car hiring (owner/car) change or goes for a
housing loan and therefore wants to opt out for HRA element. However, the decision to approve any such restructuring lies with the HRHead/Compensation Manager of your BU, which needs to be supported by relevant documents as well.
An employee can change his/her structure of fixed compensation from any effective date starting from 1st of last month to the 10th of next
month. Any effective date beyond this cap can be processed by only by the Unit HR Manager.
What is the degree of emphasis on compensation vis-
-vis other HR systems in attracting and retainingemployees?
The degree of emphasis is on providing effective compensation.
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HR system emphasizes on providing Benefits:
Income Protection
Work life Focus
Allowances
Relational Returns
Recognition and status
Employment Security
Challenging work
Learning Opportunities
Efficiency ( labor costs + improving performance across
various parameters)
Fairness
Compliance
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What is the degree of emphasis on compensation vis--vis other HR systems in attracting and retainingemployees?
To survive in the turbulent, global business environment,Organization is applying strategies to increase their
competitiveness. Thus, the organization considers compensation
strategy as an important tool to attract and retain employees.
AIRTEL considers compensation to be one half of the contributing
factor in attracting & retaining employees and the other half used
to attract & retain employees through growth or leadership
opportunities, skill & knowledge development, training &
development, flexibility etc. Since Airtel is a leader it is not the
highest paying brand. But it tries to maintain a balance by
framing mark to market approach, which means we should be at
par of what market is paying.
Why is there such an emphasis/or not such anemphasis on compensation?
Organization has a compensation strategy where employees can
remain attracted and retain in the organization. Employees are
the most important asset and hence compensation becomes the
most important factor. There is a fair amount of emphasis on
compensation. Hence factors of motivation such as Progression,Reward, and Participation are incorporated into the system to
balance the overall structure. Furthermore career enhancementthrough leadership and development programs are the key
elements that fill in for the absence of compensation being the
sole component in attracting & retaining employees.
How does the strategy impact the pay structure?
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Organizations Pay Level
Given the strategy of the organization is the pay levelin line with the strategy?
Does it follow a uniform pay level compared to themarket across all functions or does it discriminateagainst specific functions or/and levels; explain why?
Organizations Job and Pay Grades
The no. of job grade and pay grade
If broad banded, the bands and the sub-bands
Managements Bands and Levels
BAND
LEVELS
BAND 3 Senior Vice President, Vice President, and
General Manager
BAND 2 Deputy General Manager, Senior
Manager
BAND 1 Manager, Assistant Manager
BAND F Senior Executive, Executive
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The Ratio of TFP and TVP for various levels / Bands are as follows:
BAND NON SALES SALES
Variable Fixed
Variable Fixed
BAND F & 1 10 90
15 85
BAND 2 12 88 20
80
BAND 3- GM 15 85
25 75
Band 3- VP/ SVP 20 80
30 70
Do you think the organization is internallyaligned? Can you explain?
Yes, the organization is internally aligned since it emphasizes onthe internal equity by developing a relationship that form a pay
structure which support the work flow and also ensures that their
behavior is directed towards the organization objectives.Bandingtakes care of the compensation structure to be unbiased and
uniform across functions & departments. If at any point the
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compensation is high or low for a certain band it gets leveled
during an appraisal & potential appraisals.
Do you think the no. of pay grades are enough ormore or less?The numbers of pay grades are more as compared to otherindustries. Airtel has a more granular framework because intelecom industry overall this is the patent structure and it also tryto benchmark it with other telecom industries.
If the organization is broad banded, can youexplain the rationale in the banding?
As a consequence of the no. of grades, do you
think the organizations pay differentials are inline with the market?Yes, the organizations pay differentials are in line with themarket because Airtel benchmark with other telecom players inthe market like Aircel, Vodafone, Idea etc.
Pay Mix
Constituents of the Cost to Company
The compensation structure of the Company is divided into two
parts
Total Fixed Pay ( TFP)
Total Variable Pay (TVP)
*Therefore Total Cost to Company = TFP + TVP
Total Fixed Pay- It is the salary which is committed to an
employee for payment on monthly basis. It further comprises of
two parts:
Fixed Pay
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Flexible Pay
The compensation elements under Fixed Pay and Flexible Pay are
as follows:
Fixed Pay
Flexible Pay
Basic Pay House Rent Allowance
Provident Fund Car Hire Charges
Gratuity Fuel & Maintenance
ESI (wherever applicable) Drivers Salary
Reimbursement
Conveyance allowance
Medical Reimbursement
Med claim
Leave Travel Allowance
CompanyLeased Accommodation
Club Membership
Total Variable Pay The Company, in line with its
compensation philosophy of paying for performance, pays annual
performance bonus to its employees which is directly related to
the performance of the individual employee, his or her respectiveBusiness Unit and the overall Company at large. ( as shown
below)
Parameter Band 3 Band 2
Band 1 Band F
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Individual Performance 40% 50% 60%
70%
Unit Performance 40% 50%
40% 30%Business Performance 20% Nil Nil
Nil
An Employee has one or more of the following salary components
in his/her Compensation Structure. The max limit in each
component is mentioned below:
Salary Component Limit
Basic Pay Fixed limit of 40% of TCC or Rs 3700
(whichever is higher)
Provident Fund 12% of Basic pay per month
ESI 1.75 % of Salary pay per month
HRA 50% of basic salary for employeesstaying in metros , Actual HRA received, Amt of
actual rent paid in excess of 10% whichever is least
*Car Hire Charges Rs 3000/- per month lakh value (IDV) of
the Car
*Fuel & Maintenance Rs 15000/- per month
*Drivers Salary Rs 5000/- per month
Conveyance Allowance Rs 3000/- per month
Medical Reimbursement Rs 1250/- per month
Mediclaim Premium As per the chosen floater sum
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Leave travel Allowance Any amount within Flexible pay
*CLA Any amount less than basic pays
**Club Membership Fee NONE
*Special Allowances Not fixed Component
* denotes Band 1 and above eligibility
** denotes Employee in Band 3
Anything unusual about the items that are includedwithin the cost to the company -The compensationstructure is based on industry norms & practices and
compliance of statutory requirements. Hence there is nounusual item within the CTC.
Does your organization weigh guaranteed pay morethan benefits?
What do you opine about the emphasis on thecontingent rewards in the organization?
Contingent Rewards- The organization has a definite awardsand rewards policy for every financial year. Additional financial
rewards are provided that are related to performance,
competence, contribution, skill or service in the grade.
The company in line with its compensation philosophy of paying
for performance pays annual performance bonus to its employees
which is directly linked to the performance of the individual
employees, his/her respective Business Unit and the overall
Company at large.
Parameter Band 3 Band 2 Band 1 Band F
Individual Performance 40% 50% 60% 70%
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Unit Performance 40% 50% 40% 30%
Business/Company
Performance
20% Nil Nil Nil
Reward policies address the following broad issues: the level
of rewards taking into account market scenario how
internal rates of pay should compare with market rates.
The basic aim might be to achieve an appropriate balance
between financial and non financial rewards. A further aim
could be to use other approaches to the development of the
employment relationship and the work environment which
will enhance commitment and engagement and provide
more opportunities for the contribution of people to be
valued and recognized.
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Achieving equal pay
The relative importance attached to external competitiveness
and internal equity
The approach to total reward
The scope for the use of contingent rewards related to
performance, competence, contribution or skill
Transparency the publication of information on reward
structures and processes to employees.
Reward people according to what the organization values
and wants to pay for. Reward people for the value they create.
Reward the right things to convey the right message about
what is important in terms of behaviors and outcomes.
Develop a performance culture.
Motivate people and obtain their commitment and
engagement. Help to attract and retain the high quality people the
organization needs.
Develop a positive employment relationship and
psychological contract
Can you comment on the non-monetary rewards inyour organization?
Non-monetary rewards in your organizationNon monetary rewards are as important to an organization as its
compensation structure. Since money not the only motivator, non
monitory rewards are a way of recognizing employees
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outstanding contribution towards work over and above their pay.
Non monetary compensation is equally important to retain and
attract employees.
Bharti airtel, believe in rewarding talent whenever and whereverit's due. Through a "Total Rewards Approach", organization offerdeserving employees, performance bonuses, guaranteed cash,short term and long term benefits as well as stock options.
A fine blend of the aforementioned benefits as well as tremendousgrowth opportunities in career growth makes life at airtel excitingas well as encouraging. By combining on-the-job learning,involvement in key projects, mentoring programs and exposureacross various businesses, airtel offers all its employees,
guaranteed job satisfaction resulting in a Total EmployeeProposition.
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Is there a rationale for the weights of the variouscomponents of the CTC? If so, do you agree with therationale?
Incentive system
Identify the incentive (contingent reward systems)system in the organizationIncentive system is designed with a desire to reward anddifferentiate top performers from others. Following are theobjectives of Airtels SIP Plan:
SIP should be used as an effective tool for performancemanagement.
SIP targets are quarterly while circles/sales team aremost aligned on monthly targets therefore, month vs.quarter can improve effectiveness.
Threshold level of achievement under Sales IncentivePlan has been kept at 80% of the target set for themonth. Thus, the employee needs to achieve 80% ofhis set target in any parameter to be eligible for sales
incentive
The new SIP multiplier works simply to calculate the payouts
against parameters by applying Hockey Stick Approach.
According to this approach:
The contingent reward system is a key contributor to the
earnings of an employee.Modular structure ensures that employee get awardedparameter wise. So he/she will be eligible for SIP payout forparameters when achievement should be greater than orequal to 80% of SIP target.
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Above 100%: the over achievement is tripled by the multiplier
means the over achievement is tripled for multiplier for
example105% is 5% over achievement therefore, 5%x3=15%
added to multiplier i.e. 115%.
Below 100%: the under achievement is doubled by the multiplier
i.e. the under achievement is doubled for negative multiplier for
say 95% is 5% under achievement. Hence, 5%x2=-10% added to
multiplier i.e. 90%. Below 80% no payout
Examine its advantages and disadvantages and
recommend alternativesWe have retained the multiplier on over achievement that
ensures more payout. Multiplier of 3 on over-achievement gives
an opportunity to earn up-to 250% of annual variable.
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Over Achievement Pays More:
With new SIP policy Airtel has introduced is a modular structure
that helps in enabling independent SIP payout for individual
parameter. So all team members would now be awarded on
percentage achievement, it is eligible for mobility, tele-media &
dth individually.