competency building v0.2

7/21/2019 Competency Building v0.2

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2014 IBM Corporation

Globally Integrated Enterprise

DSG & IBM Confidential 2014

Competency Building

@DSG Project


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Content

Organization Contribution in Retail Practice

Organization Contribution in Retail Practice

Issues and Challenges


Smarter Plan for Competency Building in Smarter AMS

Smarter Plan for Competency Building in Smarter AMS

Competency Building @ S! Pro"ect

Competency Building @ S! Pro"ect

iscussion

iscussion


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Competency Building @ DSG

Presently S! Pro"ect is among the most #ell $no#n SAP Retailpro"ects in IBM %India& due to our contribution in Retail Practice Area'

Our (ocus during Apollo Pro"ect #as

)'*o learn the ne# concepts in Retail

+',tilize our -earning from pre.ious Retail pro"ects

/'Accept the challenging tas$s and eli.er high 0uality result

1'Share the learning #ithin the team by conduction 2* sessions

3'*o Create effecti.e documents based on our learning4'Building bac$up resource in each modules to ensure business

continuity

Presently S! Pro"ect is among the most #ell $no#n SAP Retailpro"ects in IBM %India& due to our contribution in Retail Practice Area'

Our (ocus during Apollo Pro"ect #as

)'*o learn the ne# concepts in Retail

+',tilize our -earning from pre.ious Retail pro"ects

/'Accept the challenging tas$s and eli.er high 0uality result

1'Share the learning #ithin the team by conduction 2* sessions

3'*o Create effecti.e documents based on our learning4'Building bac$up resource in each modules to ensure business

continuity


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Competency Building @ DSG

2ey -earning (rom S! Apollo Pro"ect

2ey -earning (rom S! Apollo Pro"ect

5 Agile Methodology in SAP Implementation5 6nhancement 2ey (rame#or$5 SAP IS Retail and 67M Integration

5 /rdparty 7M integration #ith SAP 67M5 ,se of 7eb ser.ices to connect /rdParty system5 6fficient ata Migration Methodology5 POS Co8 e9istence %#ith SAP and -egacy&5 Concept of Customer Pic$ ,p Center5 ,se of Solution Manager in Business Process Monitoring

5 R(C and *ransport management using Charm tool in Solution Manager'


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Organizational Contribution in Retail Practice

Participation in SAP Sharenet and Retail Sharenet

Participation in SAP Sharenet and Retail Sharenet

Prepared Assets and Abstract ocuments

Prepared Assets and Abstract ocuments

Pro.ided help and support to other Retail pro"ects

Pro.ided help and support to other Retail pro"ects


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Attrition of some 2ey resources in

(unctional an *echnical modules

Attrition of some 2ey resources in

(unctional an *echnical modules

6ffecti.eness of 2no#ledge Sharing

session in Onsite Offshore model

6ffecti.eness of 2no#ledge Sharing

session in Onsite Offshore model


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Smarter Plan in Smarter AS

2no#ledge Management Initiati.es2no#ledge Management Initiati.es

5 Record each and e.ery 2* session and upload

them in O2MS

5 ,pload RCA documents in O2MS

5 Prepare ho# to guide for all common:generic

issues in each module and upload them in O2MS

5 Conduct #ee$ly 2no#ledge Management session




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Internal IBM:69ternal *raining for Core *eam and eli.ery*eam MembersInternal IBM:69ternal *raining for Core *eam and eli.ery*eam Members

5 *o nominate the team members %both core and deli.ery

team& for Internal IBM training and SAP Education

training in their respecti.e modules

5 *o ensure close co8ordination #ith IBM -;2 team and

$eep the pro"ect updated about upcoming training

schedules

5 6ncourage the consultants for SAP Certification




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Building a Resource Pool for 6ach (unctional and *echnicalAreaBuilding a Resource Pool for 6ach (unctional and *echnical

Area

5 Build a recourse pool by training the consultants in

multiple modules

5 Identify and assign more than one modules to the consultants

based on his:her e9pertise and e9perience5 Identify trainer:SM6 from the team to conduct the necessary

training for different modules'5 Plan and organize 2* and Re.erse 2* session5 Assign incident and pro.ide on




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(ocus on Building *echno (unctional S$ills(ocus on Building *echno (unctional S$ills

5 *o conduct basic ABAP and PI training for the

functional consultants

5 special attention on debugging session and PI fieldmapping

5 *o conduct basic (unctional training for the

ABAP and PI consultants5 Special attention on transactional data preparation

for unit testing




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Succession Plan for the Core *eamSuccession Plan for the Core *eam

*he process of de.eloping a systematic approach to identifying and build

resource to ensure seamless continuity in critical #or$ processes'

5 *o identify Successor for each Core team member

5 *o ensure close co8ordination bet#een Core team

member > System 69pert and the Successor'

5 *o conduct need based 2* session for thesuccessor %by the Core team member&

5 *o include of the successor in #ee$ly meeting

bet#een S6 and Core team member'




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Discussion




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competency building v0.2

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