tappable prototypes v0.2
TRANSCRIPT
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Case study
Case Study
ProblemI need the ability to create prototype applications quickly and cheaply so I can begin testing them with end customers and presenting them to stakeholders
Case StudyAs a PERSONA I want to manage ALL of my wireless/bluetooth connected home electronics devices so that I can ensure all devices are switched off when I leave the house (assume that all electronics can be connected)
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Lean Persona Discovery
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Tells the story of the customer’s experience through a process – anything from lo-fi sketches to detailed process maps overlaid with customer data
Helps identify pain points, points of failure & gaps between channels/departments
Customer journey (current state)
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Collaborative approach to interface design that is accessible to all stakeholders – assists with communicating ideas and developing consensus for a draft UI
Present
Steal
Sketch
Design Studio
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Common controls and navigation
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Collaborative approach to interface design that is accessible to all stakeholders – assists with communicating ideas and developing consensus for a draft UI
Present
Steal
Sketch Features1. Login 2. Manage/browse devices3. Setup device4. Edit device settings5. Control device 6. Turn off one/all devices
Design Studio
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Customer Journey (Future state)
Image source: http://i.kinja-img.com/gawker-media/image/upload/s--K80PSNoh--/18r5yrv99eus9jpg.jpghttps://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcStiVcSuIxRaPMEZ07kWcycoqL4GyFdjsMcO_iI_qp9ncsvXwhyIQ
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popapp.in
teamviewer.com
TeamViewer QuickSupport on iOS and android
POP and TeamViewer
