Compliance for law firms

presents the 6th

TWO-DAY CONFERENCE | 22-23 MAY 2013 | LONDON

4 easy ways to register

+44 (0)20 7549 2535 • events@ark-group.com • www.ark-group.com • Or see back page for mailing details

Scanning the horizon: Practical advice on the emerging compliance issues of 2013/14

A two-day intensive conference designed to ensure you:

Get an update on all the new compliance and regulatory issues affecting »law firms

Build a » good working relationship with your regulator – hear from the Solicitors Regulation Authority (SRA) on relationship management and thematic reviews

Find out how to achieve compliance in practice: internal audits and »ongoing monitoring

Respond to client pressures and demands » appropriately

Create a » culture of collective responsibility and train your fee earners effectively

Acknowledge the » risk presented by social media habits

Understand the » impact of forthcoming European regulation – on data protection and anti-money laundering compliance

Hear how firms in financial difficulty have been regulated »

Book before

22 nd March and

save £249

Expert contributions and strategic insights from:

This conference offers an opportunity to pause and reflect on regulatory, legislative, client, technological, social, ethical and financial pressures, and how we should be responding to them.

Francis Dingwall, Partner, Legal Risk

”

”A word from our chair...

LEGAL RISK LLPS O L I C I T O R S

Sponsor

It has been a very busy twelve months for law firm Compliance Officers and departments everywhere. If you aren’t diverting resources into nominating, setting up and supporting your new COLP and COFA; making sense of the terminology surrounding breaches and establishing internal reporting procedures and training, then you’re being asked to explore compliance issues pertaining to new markets and establishing new branch offices in emerging economies and higher risk jurisdictions.

It doesn’t look like the year ahead will be any less hectic either, as regulatory changes at the European level loom large and are destined to affect both anti-money laundering and data protection compliance.

Whether or not you are the approved COLP for your firm, the list of potential issues that you need to continuously keep on top of is endless so prioritisation becomes key – to keep all the balls up in the air.

That’s where Managing Partner is here to help. We survey the market for you and speak to those at the forefront of legal services regulatory change in the UK to present a horizon scan of all the legal services compliance issues that have the potential to bite in the next twelve months at our sixth Compliance for law firms conference. Not just that, but we present a programme of expert speakers – senior level compliance professionals who are dealing with the strategic implications, as well as the nitty gritty of, regulatory and legislative issues in some of the UK’s top law firms – to give you the tools you need to tackle non-compliance in your firms head-on and ensure that your fee earners fall into line with the guiding principles of outcomes focused regulation (OFR).

At this year’s conference we are delighted to welcome the General Counsel of Eversheds, Angela Robertson to give an inaugural keynote address on building the COLP and COFA role. Angela is the COLP herself at her firm and will present her experiences from the perspective of being five months into this new role.

Of course, beyond the COLP role itself, there are several different mechanisms and practices that a compliant firm will need to put into place in order to support the COLP to perform their regulatory functions and to ensure that the guiding principles of outcomes focused regulation are adhered to, which will be covered by our speakers.

A good working relationship with the regulator will be helpful in achieving compliance and the Solicitors Regulation Authority (SRA) has dedicated Relationship Managers for most law firms now. We are delighted to welcome one of the Authority’s Senior Relationship Managers to speak at this year’s conference and explain how they perceive that the relationship management approach is working in practice. Furthermore, with many asking how relationship management aligns with thematic reviews, and how the themes for review are set, there will be a chance to hear from a member of the SRA’s Thematic Team and to get involved in a discussion on how firms could work with the SRA to identify and prioritise new themes going forward.

The need to have a good internal audit procedure is implied in the SRA’s policy statement on outcome focused regulation. Hear from Annette Fritze-Shanks of Taylor Wessing and Anne Avery of Berwin Leighton Paisner as they each describe the auditing processes in their own firms and then open the topic out to a wider floor discussion.

As a firm with a very different model, QualitySolicitors has to train its many COLPs and COFAs to deliver on outcomes focused regulation, as well as its fee earners. Hear from Head of Risk & Compliance, Amy Bell as she explains how the brand aims to encourage a culture of collective responsibility.

Even if it were not for the increase in red tape, there are extra pressures being placed on the risk and compliance functions of most firms due to the recessionary environment. Many of these are coming from the clients themselves, who are demanding specifics amendments to indemnity insurance policies. Hear John Verry of TLT on how you can track these varying service level agreements and ensure that they don’t conflict with each other.

With not much chance of growth at home, many firms are looking to invest in new practices and offices in foreign markets. We know that many of you are being asked by your Managing Partners to report on potential compliance hurdles in emerging markets and so this year’s conference will feature a panel debate focused on those territories, which are typically also higher risk jurisdictions. The Risk Directors of Ashurst and Addleshaw Goddard will be joined by Hook International in a floor discussion which aims to show you what to look out for concerning general regulatory compliance abroad as well as anti-money laundering, bribery and corruption. Tracey Calvert will also review the International Practice Note and the results of the SRA consultation, closing in March.

Because of information overload, information security and data protection have been rising up the law firm compliance agenda for the past couple of years, and are joined now by social media risk as a new subset of information security. For the first time at our Compliance for law firms conference, we have a speaker dedicated to explaining the risks arising out of social media habits as well as the “bring your own device to work” revolution. And Valerie Taylor will also return by popular demand following her highly rated presentation on data protection compliance in December.

With so much on the agenda, reflecting the number of issues that you need to keep abreast of in your job, it would be a brave Compliance Officer who did not attend our sixth conference. Beyond the horizon scanning; the updates from the regulator and the practical advice, it represents an opportunity to exchange ideas with your peers, to identify contacts that you can refer to throughout the year for advice and, above all, to check that you are doing the right things.

CONFERENCEMORE INFO WHY THIS EVENT?

This conference should be attended by all law firm risk and compliance professionals, especially, though not exclusively, Compliance Officers for Legal Practice (COLPs) along with risk and compliance partners. It will also be relevant for Managing Partners of smaller firms wishing to gain an overview of compliance and regulatory issues affecting their businesses now and in the next year.

Who should attend?

Practical advice on preparation for getting things in order for OFR, e.g. breach registers, COLPs etc.

”

Past event feedback

”

While we are still grappling with the last round of upheavals, the next round piles into us. Pressures from every angle threaten – from our regulators, clients, technology; social, ethical and financial risks; new pressures from the legislators in Brussels and from further abroad. This conference offers an opportunity to pause and reflect on those pressures, and how we should be responding to them so as to ensure that we keep control of the firms we manage.

Francis Dingwall, Partner, Legal Risk

””

A word from our chair...

CPD information

Attendance at this conference qualifies for 10 hours, 50 minutes of SRA accredited CPD (at intermediate/advanced level). To claim your hours, quote provider code: EEW/ARCL.

Further expert contributions and strategic insights from:

CONFERENCE

AGENDA WEDNESDAY 22 MAY 2013

09:00 Registration and refreshments

09:30 Chair’s opening remarks Francis Dingwall, Partner, Legal Risk

HORIZON SCANNING

09:40 Scanning the horizon for future compliance issuesReviewing the wider economic and regulatory landscape »What can we expect next? Key compliance challenges in 2013/14 »Where will new regulation take us on the prevention of »financial crime?As law firm compliance professionals – how do we remain alert to »new risks?

Jo Riddick, Compliance Officer for Legal Practice and Money Laundering Reporting Officer, Macfarlanes

OUTCOMES-FOCUSED REGULATION

10:20 KEYNOTE | Building the COLP (and COFA) roleEnsuring you have the appropriate resources to do the job »Creating a COLP environment; promoting the right behaviour »Identifying material breaches »Communicating with your colleagues and the senior »management team

Angela Robertson, General Counsel and Partner, Eversheds

11:00 Morning coffee break

11:30 Relationship management at the Solicitors Regulation Authority (SRA)

In this session a Senior Relationship Manager at the SRA will give an update on the regulatory body’s relationship management approach including:

How many firms now have relationship managers in place »How is relationship management working in practice? »

A representative from the Thematic Team will also address:Setting the agenda for thematic reviews »Responding to thematic reviews, what does the SRA expect? »Floor discussion – how could the SRA and law firms best work »together on relationship management and thematic reviews?

Sam Palmer, Manager, Regulatory Management and Laura Holloway, Risk Analyst, Solicitors Regulation Authority

12:10 Conducting audits to comply with outcomes- focused regulation

What should you audit? »How frequently should you conduct an audit? »Who should be involved in an audit? »Why audit? Demonstrating audits as a valuable tool for your firm »

Anne Avery, Head of Risk, Associate Director, Berwin Leighton Paisner with Annette Fritze-Shanks, Head of Risk Management, Taylor Wessing

12:50 Networking lunch break

13:50 Monitoring and managing complianceDemonstrating compliance all year round »Training fee earners on the importance of the COLP/COFA role »Embedding the reporting procedure »Encouraging a culture of collective responsibility »

Amy Bell, Head of Risk & Compliance, QualitySolicitors

14:30 Evidence based education and training for lawyers Outcome 7.6 of the SRA Code requires that firms “train individuals

working in the firm to maintain a level of competence appropriate to their work and level of responsibility”. How can such an outcome be achieved by the firm and how can it evidence compliance? This session will focus on:

A practical guide to the assessment of individual and »departmental training needsEducation and training programme design – from formal courses »to mentoring sessionsEvaluation of education and training – evidence of compliance »and a menu for additional training need

Jane Jarman, Reader, Nottingham Law School, Nottingham Trent University

15:00 Afternoon coffee break

FINANCIAL STABILITY

15:30 Regulating firms in financial difficultiesWhat has happened in previous cases: Halliwells, Deweys, etc »What are the practical issues that arise? »The SRA’s approach »

Iain Miller, Partner, Bevan Brittan

AML AND BRIBERY

16:00 The 4th anti-money laundering directive On 5 February 2013 the Commission launched its proposals for a new

4th directive on anti-money laundering and for a revised regulation on information accompanying transfers of funds to secure “due traceability” of these transfers. We look at the proposals, including:

A more targeted risk-based approach »Identification of beneficial owners »General customer due diligence »Politically exposed persons »The gambling sector »

Lars Lindencrone-Petersen, Videnpartner, Bech-Bruun

SOCIAL MEDIA RISK

16:30 Dealing with the challenges posed by social media A summary of some of the effects of social media on working

practices and data protection.The tension between social media habits and security »The Bring Your Own Device revolution and why it matters »Identity online – a social media experiment »Risks facing firms »Common sense strategies for risk mitigation and control »

Mark Johnson, Chairman, The Risk Management Group

17:10 Chair’s closing remarks

17:20 Close of day one and drinks reception sponsored by IntApp

| TEL +44 (0)20 7549 2535 | E-MAIL events@ark-group.com

CONFERENCE

AGENDA THURSDAY 23 MAY 2013

| WEB www.ark-group.com | OR see back page for mailing details

09:00 Registration and refreshments

09:30 Chair’s opening remarks Francis Dingwall, Partner, Legal Risk

CLIENT PRESSURES

09:40 Balancing client demands with the requirement to be compliant

Responding to client pressure for specific service »level agreementsResolving conflicts between service level agreements »When is it ok to amend your insurance indemnity? »Empowering fee earners to respond appropriately to »client demands

John Verry, Risk Director, TLT

10:20 Business acceptance and client intake: New requirements, new perspectives, new opportunities

Industry developments continue to raise the profile of business intake and the importance of enhancing and streamlining firm processes. Multiple pressures are in play, including evolving professional rules that increase compliance concerns, and internal, business-driven desires to more carefully evaluate new client relationships. This panel will review these drivers, explore the strategic response approaches firms are pursuing, and discuss the role technology has and can play in enabling more timely, effective and adaptable new business a new business intake processes.

Panelists include:Moderator: Sam Suri, Director of Project Strategy, – IntAppKate Scott, Head of Practice Protection, – SJ BerwinRichard Curtis, Risk and Compliance Counsel, – Lewis Silkin

11:00 Morning coffee break

DATA PROTECTION

11:30 Avoiding crippling fines: Getting to grips with current data protection legislation and the proposed european regulation

Update – detailing the latest developments in data »protection complianceExamining the penalties imposed by the Information »Commissioner’s OfficeWhere could the new regulation take us? Facing up to increased »obligations and fines as a percentage of global turnoverUnderstanding the requirement to have a Data Protection Officer »in place if you are a large firm

Valerie Taylor, Independent Consultant

CONFLICTS

12:10 Conflicts at the sharp endHow much has the Code of Conduct changed? What is the SRA’s »attitude today?Acting for two or more clients at once – joint ventures; lender(s) »and borrower; insurer and insured; white labellingSolicitor/own client conflicts after the Jackson costs reforms »Including practical tips on developing and maintaining effective »conflicts systems

Francis Dingwall, Partner, Legal Risk

12:50 Networking lunch break

INTERNATIONAL

13:50 International practice note: Revealing the results of the SRA consultation

The SRA has undertaken a root and branch review of international practice to evaluate the best methods of regulation to apply to law firms and lawyers practising overseas. Their consultation will close in March and this session examines some of the issues which were explored and looks to future developments in this area.

Tracey Calvert, Director, Oakalls Consultancy

14:30 PANEL DEBATE | Identifying risk issues in emerging economies as well as higher risk jurisdictions

In this session, your panellists will walk through some of the risk issues arising in emerging economies, which are also typically higher risk jurisdictions, including the impact on complying with outcomes-focused regulation at home, anti-money laundering; bribery and corruption.

Panelists include:Moderator: Katherine Bird, Director of Business –Development, Hook InternationalJuliet Tainui-Hernandez, Director of –Risk, Addleshaw GoddardChristopher Vigrass, Partner and Director –of Risk Management, AshurstClare Belcher, Head of Legal, – Travelex

15:10 Afternoon coffee break

DIVERSITY AND EQUALITY

15:40 Preparing to comply with diversity and equality requirements

Predicting regulatory requirements; when will these come »into force?Practical preparations for reporting diversity statistics »Allocating ownership »Demonstrating analysis – working with senior management and »other departments to address concerns

Funmilayo Kolaru, Compliance Manager, Stewarts Law

16:20 Chair’s closing remarks

16:30 Close of conference

Get involvedAt Managing Partner we know that many of our delegates, like our speakers, are senior professionals with considerable experience in resolving compliance issues so we prime our speakers and our Chairperson to allow plenty of time for questions and discussions, allowing us to tap into “the experience in the room” and to make sure that you get a chance to ask your burning questions and take away solutions and advice from your peers.

CONFERENCE22-23 MAY 2013LONDON

Book Your Place Now BOOKING REF: 1293-13

Two-day conference only£1245+VAT

EARLY BOOKING DISCOUNTS

20%

15%

10%

ONLINEwww.ark-group.com

E-MAILevents@ark-group.com

PHONE+44 (0)20 7549 2535

POSTArk Group6-14 Underwood StreetLondon, N1 7JQ, UK

+44 (0)20 7566 5792 • publishing@ark-group.com • www.managingpartner.com/bookshop

@LegalMP

off this event when you book before 22 MARCH 2013, making the event £996+VAT.

off this event when you book before 12 APRIL 2013, making the event £1058+VAT.

off this event when you book before 26 APRIL 2013, making the event £1120+VAT.

DATA PROTECTIONYour details will be added to the Ark Group database in order to process your booking and inform you of related Ark Group events and publications. Ark Conferences Ltd would like to contact you with details of our products and services. If you do not wish to receive these please e-mail events@ark-group.com. Ark Conferences Ltd would like to share your information with other carefully selected organisations. Please e-mail events@ark-group.com if you do not wish to receive this information.

FOLLOW US

Managing Partner events customers can sign up for a three month FREE trial subscription to Managing Partner magazine

Delivering the kind of strategic thinking you need to effectively develop your firm in a dynamic environment, Managing Partner is essential reading, especially for those responsible for shaping law firm strategy, development, marketing, finance, risk, technology, KM and HR. In a crowded information market, Managing Partner represents an authoritative voice that demands your attention.

Your free trial gives you access to:www.managingpartner.com An issue of Managing Partner magazine every month for the duration of the trialA monthly email newsletter alerting you to the latest content

To find out more and to claim your trial email events@ark-group.com quoting the Ark conference you have attended in the last two months.

February 2013

Volume 15 Issue 5

www.managingpartner.com

Seismic shift

Special offer from Managing Partner

Also from

Compliance for law firms

COLP and COFA: Compliance in PracticeBronwen Still and Tracey Calvert£295 (+ £7.50 p&p)BRONWEN STILL AND TRACEY CALVERT

COLP and COFA: Compliance in Practice

IN ASSOCIATION WITH PUBLISHED BY SUPPORTED BY

Outcomes-Focused Regulation: Compliance in Practice(2nd edition)Bronwen Still and Tracey Calvert£295 (+ £7.50 p&p)

BRONWEN STILL AND TRACEY CALVERT

PUBLISHED BY

Outcomes-Focused Regulation: Compliance in Practice

IN ASSOCIATION WITH

2nd edition

Anti-money Laundering Compliance for Law FirmsSusannah Cogman, John R Taylor and David McCluskey£295 (+ £7.50 p&p)

Law Firm Management Reports

SUSANNAH COGMAN, JOHN R TAYLOR & DAVID MCCLUSKEY

Anti-money Laundering Compliance for Law Firms

IN ASSOCIATION WITH PUBLISHED BY