COMPO15 PRELIM TOPIC 2

Prepared by: Dr. Faustino Reyes II

IRM CONCEPTS

Learning Objectives:

1. Define what information resource management is.2. Identify the five major dimensions of IRM.3. Explain how organizational structure can be used to

manage information technology.

Information Resource Management (IRM)

  

The foundation for managing data, information, knowledge to maximize the quality, usability and value of their information resources

Need of the day is “Right information, in the right place, in the right format and at the right time”

The management (planning, organization, operations and control) of the resources (human and physical) concerned with the systems support (development, enhancement and maintenance) and the servicing (processing, transformation, distribution, storage and retrieval) of information for an enterprise.

    

Five Major Dimensions of IRM 

 

    

1. Strategic Management

  

The IS function must manage information technology so that it makes major contributions to the profitability and strategic objective of the firm.

IRM focuses on developing and managing information systems that:

a. Improve operational efficiencyb. Promote innovative products and servicesc. Build strategic alliance and information

resources

    

Strategic Management cont..

  

Chief Information Officer (CIO) Functions:

1. To forge (form) and carry out a vision of IS as a vital corporate resource.

2. To bring systems out of the back room and into the competitive marketplace.

3. To coordinate an increasingly decentralized IT.

4. To serve as a driving “engine of change.”

    

2. Operational Management

  

The IRM concept that managerial functions and techniques and organizational structures common to business can be used to manage information technology 

   

Operational Management

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Organizational Structure for Information Services

ManagementOf IS

OperationsTechnicalServices

SystemsDevelopment

DevelopmentSupport

*Dev’t Center

ApplicationsProgramming

SAD

ProductionControl &Support

DataEntry

ComputerOperations

*Data Center

Other Support*Network management*Technology Management*Capacity Management

DataAdministration

User Services*Information

Center

3. Resource Management

  

From an IRM point of view, data and information, hardware and software, telecommunications networks, and IS personnel are valuable resources that should be managed for the benefit of the entire organization.

The success or failure of an information services organization rests primarily on the quality of its people.

    

Resource Management cont..

  

Human Resource Management of IT Recruit qualified personnel Develop, organize, and direct the

capabilities of existing –personnel Train employees Design career paths and set salary and

wage levels

    

4. Technology Management

  

Also called Emerging Technologies or Advanced Technology Groups (ATG)

ATGs Typically report to the chief information

officer and are staffed with former senior systems analysts and other specialists in information system technology

- Their job is to monitor emerging technology developments that high potential payoffs to the firm.

    

5. Distributed Management

  

Responsibility for managing technology is increasingly being distributed to the managers of an organization at all levels and in all functions.

- IRM is not just the responsibility of an organization’s CIO.

    

Distributed Management cont..

  

Managing End User Computing1. User Services or Client Servicesa. Functions to support and manage

the organization’s explosion in end user or workgroup computing.

b. Provides both opportunities and problems for business unit managers

c. Help desksd. Establish and enforce policies

    

Distributed Management cont..

  

Managing Internet Access1. Managing internet access within

organizations is a major new management responsibility.

2. Providing internet access to employees raises several challenging managerial issues:

3. Network capacity4. Legitimate work-time use of internet by

employee5. Liability for the contents of employee emails6. Developing company standards for internet

    

Thank you!