computer hardware and networking maintenance

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1 Syllabus for the Trade of Computer Hardware & Networking Maintenance (TRADE TECHNOLOGY - I &TRADE TECHNOLOGY - II) Under CRAFT INSTRUCTOR TRAINING SCHEME (CITS) Re-Designed in 2014 - By Directorate General of Employment & Training Ministry of Labour & Employment Government of India

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Page 1: Computer Hardware and Networking Maintenance

1

Syllabus for the Trade

of

Computer Hardware & Networking Maintenance

(TRADE TECHNOLOGY - I &TRADE TECHNOLOGY - II)

Under

CRAFT INSTRUCTOR TRAINING SCHEME (CITS)

Re-Designed

in

– 2014 -

By

Directorate General of Employment & Training

Ministry of Labour & Employment

Government of India

Page 2: Computer Hardware and Networking Maintenance

2

CONTENTS

SECTION DESCRIPTION PAGE NO.

A Rationale 3

B General Information 4-5

C Semester wise Allotment of Time & Marks among the

Subjects

6

D Details of Syllabus, Trade Technology - I 6-15

E List of Tools & Equipments, Trade Technology - I 16-19

F Furniture, Accessories And Audio Visual Aids for Trade

Technology - I

20

G Details of Syllabus, Trade Technology - II 21-24

H List of Tools & Equipments, Trade Technology - II 25-27

I Furniture, Accessories And Audio Visual Aids for Trade

Technology - II

28

J List of Expert Members 29-30

Page 3: Computer Hardware and Networking Maintenance

3

A. RATIONALE

Success & Sustainability of any Training System depends upon given other things, availability of good

quality instructors. An Instructor should possess good trade skills to impart skill training. To cope up this

quality possession of trade skills is imperative.

Ability to understand and interpret the course content is essential to perform a job / task of Engineering

Trades. It is the skills, Knowledge and Attitude which enables comprehending the given job and

subsequent planning to complete the task/job. Thus it is imperative for any trade instructor to have skill

so that same can be transferred.

For an instructor it is essential to have in depth knowledge set which enables analyzing the given job and

subsequent detail planning. To transfer skill the practical know how is most important criteria as in ITI

system skill is the ultimate requirement. To perform a task/job both theoretical and practical knowledge

are very much needed. Thus Trade Technology is regarded as basic/hard skills which are base of all skill

based training.

Recognizing this importance maximum weightage has been given to the Trade Technology in all

Engineering Trades in Craft Instructors Training Scheme (CITS) under NCVT.

A good instructor should not just be aware of the contents of the syllabus of his / her tade, but

also should be proficient in some extra, useful and related areas which are necessary to apply to the

knowledge passed on to trainees. The instructor is also supposed to guide trainees in projects at the end

of the course. For the real utility and experience he may have to put to use various areas of the subject

skills, which may be not part of the curriculum but very much needed for the project. To fulfill such

needs, it has been decided to add something extra apart from the contents of the CTS syllabus, taking

care that the instructor trainee is not overburdened with irrelevant topics.

The three CTS courses namely IT, ‘ICTSM’ and ‘CHNM’ have been designed keeping in mind

such requirement from almost all organizations, though not in bulk. A common instructor training

programme for both these courses was mooted to arm the instructors of both trades with their trade

related as well as extra added knowledge from the other relevant trade too. A common syllabus for these

three courses will enable an Instructor to conduct training in relevant CTS trade very effectively.

Page 4: Computer Hardware and Networking Maintenance

4

GENERAL INFORMATION

1. Name of the Course : Craft Instructor Training

2. Duration of Instructor Training : 1 Year (Two semesters each of six months duration).

3. Name of the Trade : Computer Hardware & Networking Maintenance

4.

5. Name of the Subject s : TRADE TECHNOLOGY–I (Semester-a)& TRADE

TECHNOLOGY-II (Semester-2) 6. Subjects covered in the Semesters : As per syllabus detailed in Section - C

7. Examination : AITT to be held at the end of each semester.

8. Space Norms : Class Rooms: one each for Trade Technology - I & Trade Technology-II each of size of 30 sq. m.

Workshops: one each for Trade Technology –I & Trade Technology-II each of size of 84 sq. m.

The electrical equipments of Class room should

conform to minimum 3 star Building energy rating as

per Bureau of Energy Efficiency (B.E.E.)

9. Power Norms : 3.45 KW for each workshop

.

10. Unit strength(Batch Size) : 20

11. Entry qualification : Degree in Engineering in Computer Science /

IT/Electronics / NIELIT “B” or

Three years Diploma in Computer Science / IT/Electronics or NTC/NAC in IT/ICTSM/CHNM

12. Trainers’ Qualification : Degree in Engineering in Computer Science /

Information Technology/Electronics /NIELIT

“B’’ with 2 years experience OR

Three years Diploma in Computer Science / IT/Electronics with 5 years experience.

.

Page 5: Computer Hardware and Networking Maintenance

5

13. CTS trades for which :

Corresponding CITS trades

Trained instructor will be eligible

to teach

(i) Computer Hardware and Network Maintenance

(CHNM) – 1 year

or (ii) Information & Communication Technology System

Maintenance(ICTSM) – 2 years

or

(iii) Information Technology (IT) - 2 years

Note:

1. .After passing this CITS course, a person having

Degree/Diploma in Engineering or equivalent as defined in the

Syllabus will be eligible to teach any of the above 3 CTS trades.

2. After passing this CITS course, the candidate with

qualification NTC/NAC in the relevant CTS course is

eligible to teach only the core CTS course which he studied

under CTS scheme.

Page 6: Computer Hardware and Networking Maintenance

6

B. SEMESTER WISE ALLOTMENT OF TIME & MARKS AMONG THE SUBJECTS FOR CITS

SUBJECTS Hrs./Week % of Time

Allotted

Marks Sessional Full

Marks

Pass Marks

Exam. Sessional Total

First

semester

Trade Practical – 1 20 50 200 30 230 120 18 138

Trade Theory - 1 06 15 100 20 120 60 12 72

Workshop Cal. & Sc. 06 15 50 - 50 30 - 30

Engineering Drawing 06 15 100 - 100 60 - 60

Library 02 05 - -

TOTAL 40 450 50 500 270 30 300

Second

semester

Trade Practical – 2 16 40 200 30 230 120 18 138

Trade Theory - 2 04 10 100 20 120 60 12 72

Training Methodology -

Practical

12 30 200 30 230 120 18 138

Training Methodology -

Theory + IT

06+02 20 100 20 120 60 12 72

TOTAL 40 600 100 700 360 60 420

1050 150 1200 630 90 720

Hourly Distribution TOTAL:1200 marks for 2 semesters Pass marks: 720

Page 7: Computer Hardware and Networking Maintenance

7

C. SYLLABUS FOR THE TRADE: Computer Hardware & Networking Maintenance

Trade Technology – I

Semester-1(Duration : 6 months)

Note: During the discussion of any machine tools, related precautions and safety measures should be

discussed.

Trade Theory Trade Practical

Sl.

No.

Topics Hours Topics Hours

1 SAFETY: Safety of working personal and

equipment. Safety while lifting and shifting of

fragile and heavy equipments. Safety

precautions. Earthing, need and importance

of Earthing, Types of earthing, Electrical

safety. Electrical safety precautions. First aid

in case of physical injury. First aid in case of

Electrical hazard.

Concept of e-wastage.

6 SAFETY: Practice of safety while lifting and shifting

fragile and heavy equipments. Check earthing and

identify the type of earthing. Practice electrical

safety while connecting, switching-on and

switching-off of heavy electrical outlet points.

Practice first aid in case of physical injury. Practice

first aid in case of electrical hazard.

Handling e-wastage.

20

2-3 DIAC, SCR, TRIAC-principle of working,

specifications, applications. Circuits and

application. Differential amplifiers, OP-Amps,

principle, characteristics, advantages,

applications. List a few commonly used op-

12 Construct and test a Thyristor based power supply.

Testing op-amp, testing and analyzing results of an

OP-Amp. Wire and test a Multistage IC amplifier.

Construct and test a 3-pin Voltage regulator.

Construct and test an IC variable output Voltage

40

Page 8: Computer Hardware and Networking Maintenance

8

amps, Amplifiers in integrated circuit forms.

IC oscillators -IC 555

Other types of linear IC’s and applications.

Voltage regulator -zener diode, principle,

application, limitations. Shunt and series

regulators, applications, limitation. IC voltage

regulators-fixed/variable, specifications,

testing. Multiple output regulators, package

details of some common IC regulator

Comparison of linear and Switch mode power

supplies. Working of SMPS. Types,

specifications and applications. Circuit tracing

of SMPS. Faultfinding and Troubleshooting

approach of SMPS with emphasis on power

supplies used in PC's and its I/O devices.

regulator. Trace circuit of PC SMPS. Fault finding of

SMPS used in PC. Troubleshoot SMPS used in PC’s.

Trace circuit, Fault finding and troubleshoot Power

supplies used in PC I/O devices.

4-5 Introduction of laptop and comparison of

various Laptops.

Block diagram of laptop & description of all

its sections.

Study of parts of a laptop.

Input system: Touchpad, Trackball, Track

point, Docking station, Upgrade memory,

hard disk, replacing battery, Configuring

wireless internet in a laptop,

Latest Tools & Gadgets For Desktop/Laptop

Repairs

12 Laptop PCs :

Identification of laptop sections and connectors.

Assembling and disassembling a Laptop.

Checking of various parts of a laptop.

Checking of batteries and adaptors.

Replacing different parts of laptops.

Upgrading RAM, HDD and other parts.

Testing, fault finding and troubleshooting

techniques.

POST codes and their meaning, fixing of problems

based on codes.

Enabling support for SATA technology. Installation

of OS using SATA technology drivers.

40

Page 9: Computer Hardware and Networking Maintenance

9

Laptop troubleshooting

Latest Tools & Gadgets For Desktop/Laptop

Repairs

6-8 a) Types of printers, Dot Matrix

printers laser printer, Ink jet printer, line printer.

Block diagram and function of each unit head

assembly, carriage, and paper feed

mechanism. Front panel controls and

interfaces. Pin details of interface port.

b) Installation of a printer driver.

And self test.

c) Ribbon types used.

d) Refilling of ribbons.

e) Printer cable testing defects, effect and

servicing.

f) Printer head, types, cleaning procedures.

g) Precaution to be taken while removing and

replacing printer head assembly.

h) Pinter power supply, circuit analysis,

defects, servicing.

i) Carriage motor assembly, paper feed

assembly, sensors . Procedure for dismantling

and replacing mechanical parts.

j) Printer control board, circuit, function,

probable defects, servicing.

k) Working principle of LASER printer.

l) Toner cartridge, types, replacing toner

cartridges

m) Refilling toner cartridges, equipment

available for refilling and procedure.

n) Printer drum, function, cleaning and

replacing procedure.

o) Power supply in laser printers, circuit,

18 Printers & Plotters

a) Testing front panel controls.

Interface pins, cables, measurement of voltages and

waveforms.

b) Installing a printer and carrying self- test.

c) Replacing ribbon in a DMP.

d) Refilling ribbon tape of DMP.

e) Testing and Rectifying defective cable.

f) Removing and cleaning printer head.

g) Replacing a new printer head.

h) Testing and servicing Printer

power supply.

i) Changing rollers and other mechanical parts.

j) Tracing the control board and identifying

defective components. Servicing of control board.

k) Replacement of toner cartridge of laser printers.

l) Refilling toner cartridge of laser printers.

m) Drum cleaning and replacement in of laser

printers.

n) Testing and servicing Printer power supply of

laser printers.

o) Changing mechanical parts of laser printers.

p) Tracing the control board circuit and identifying

defective components. Servicing of control board of

laser printers.

q) Replacement of ink cartridge of deskjet/inkjet

printers.

r) Refilling ink cartridge of deskjet/inkjet printers.

s) Drum cleaning and replacement in deskjet/inkjet

printers..

60

Page 10: Computer Hardware and Networking Maintenance

10

defects, servicing.

p) Mechanical parts and sensors on laser

printer, function, replacement procedure.

q) Control board(s) in laser printer, circuit

diagram, defects and servicing procedure.

r) Working principle of INK JET/Deskjet

printers. Type of ink used and replacement of

ink cartridge.

s) Refilling of ink, equipment available,

quality of refilled cartridges.

t) Printer drum, function, cleaning and

replacing procedure.

u) Power supply in inkjet printers, circuit,

defects, servicing.

v) Mechanical parts and sensors on inkjet

printer, function.

w) Working principle of Plotter and its

common faults.

t) Testing and servicing Printer power supply of

deskjet/inkjet printers..

u) Changing mechanical parts of deskjet/inkjet

printers..

v) Tracing the control board and identifying

defective components. Servicing of control board of

deskjet/inkjet printers.

w) Connecting and using high speed line printers.

x) Replacing spares of line printers.

y) Self test procedures in printers.

Use of diagnostics software for serving printers.

9-10 Working principles of Scanner, Barcode

Scanner, Network Scanner.

Working principles of Multifunction Printer,

Passbook printer, High Speed Printer, Line

Printer, Network Printer.

Print Server.

12 Scanner & MFD

Scanner – Installtion, configuration, using Automatic

Document Feeder(ADF), OCR.

Barcode Scanner – Installation and configuration.

Network Scanner – Installation and configuration.

Troubleshooting of Scanner.

Multifunction Printer – Installation, Replacing

supplies and spares, troubleshooting,

Passbook Printer – Installation, calibration,

configuration & troubleshooting. Replacement of

Supplies and maintenance.

Network Printer – Installation and configuration,

troubleshooting.

How to update the flash of Motherboard, printer,

scanner and modem etc.

40

Page 11: Computer Hardware and Networking Maintenance

11

11-12 a) Types of monitor, Monochrome

and colour, CGA, EGA, VGA, SVGA,

Digital Analogue, interlaced non interlaced.

Specifications and comparison

of Monitors. Front panel controls brightness,

contrast, horizontal

and vertical height settings.

b) Display cards, bus standards, types

CGA, EGA VGA, SVGA, AGP , memory

and drivers.

c) Main components and connectors on

display cards, display controller IC, RAM

chips and dual port feature principle of

working and use of display memory.

d) Installing display drivers, setting features.

e) Information required before changing the display driver card and precautions to be taken while installing a display driver card.

f) LCD and TFT Monitors. g) Understanding the difference between

flat screens and CRT display systems h) Understanding the displays memory

and its effect on quality and performance. i) Working principle of LCD Projector, its

specification, configuration and common faults.

j) Working Principle of Touch Pad.

12 Monitor, display card and driver.

a) Identify the type of monitor

connected to PC. Specifications, front panel

controls and settings.

b) Identify the specifications of the display driver

card installed in the PC.

c) Remove the display driver card

and identify the main components and connectors

on the display driver card.

d) Replace the display driver card and re-install.

(before practicing this skill set, the already

installed driver should be removed from device

manager)

e) Change the exiting display card with a different

card given and install.

f) Servicing of monitors, changing fuses, adjusting

colors, brightness and contrast. Setting resolution,

loading drivers. Checking and replacing

components on the PCB. Checking and adjusting

LCD Monitors.

g) Install, configure and operate LCD Projector.

h) Install and Configure Touch Pad.

40

13-15 Understand the limitation of a PC and scope for

upgrading.

Understand technical specifications for PC

upgrading.

a) Introduction to removable

18 Upgrading of System :-

Mother board, Memory, CPU, Graphic Card, BIOS

upgradation, Additional features, Updating of

System Software & Application Software

(Requirement & How to update)

Practice on Back up Drives:

60

Page 12: Computer Hardware and Networking Maintenance

12

storage devices, Bulk data storage devices-

magnetic, optical, magneto optical drives,

WORM drives.

b) Minor repairs and maintenance of CD

ROM drives.

c) Technology, working principle, capacity,

media of ZIP drives.

d) Important parts and functions of a ZIP

drive.

e) Minor repairs and maintenance of ZIP

drive.

f) Important parts and functions of

DAT drive.

g) Minor repairs and maintenance of DAT

drive.

h) Important parts and functions of

DVD ROM drive.

i) Minor repair works on a DVD ROM

drive.

j) Minor repair works on a CD WRITER.

k) Technology, working principle, capacity,

media of Magneto- Optical Disk (MOD)

drives. Applications.

l) Important parts and functions of

MOD drive.

m) Minor repair works on MOD.

n) Latest trends in backup devices / media.

Pen Drive U3 format, Zip Drive, Tape Drive, USB

External Drive (HDD, CD/D VD writer), Types,

capacity, interface connector, write protection,

Trouble Shooting, Interface, Installation, casing for

external drive.

16-18 a) Safety precautions in handling PC, sub

assemblies and components, Important points

to be considered while purchasing and

replacing components. Concept of Preventive

and corrective maintenance. Tools required,

Active & Passive Maintenance, Maintenance

18 Maintenance and Troubleshooting of PC.

a) Running diagnostics program to identify the

health and defects of a PC. Check system

performance using third party utilities. Use

benchmarking utilities to benchmark systems.

b) Identify the defect in PC from the audible and

60

Page 13: Computer Hardware and Networking Maintenance

13

scheduling. Need of diagnostics program.

Features, limitations. Examples of commonly

used diagnostic programs.

b) Probable defects in PC.

Localizing faults through its observable

visual or audio symptoms and possible

methods for rectification

/servicing. Understanding serviceability of

component. Economy in

repair/replacement.

c) Block diagram of a KB, function of

controller, LED driver Sample circuit

d) Defects related to Keyboard and its related

ports(DIN,PS/2,USB) Discontinuity in cable,

and bad keys. Servicing procedure.

e) Defects related to Mouse and its related

ports(COM,PS/2,USB) and servicing

procedure.

f) Working principle, electro mechanical

circuits of Light pen scanner and digitizer.

g) Defects and symptoms related to HDD and

its cable, connector and servicing procedure.

h) Defects related to CD ROM Drive

jamming of mechanical assembly mal

function of control circuit. and its cable,

connector and servicing procedure.

i) Defects related to Ports jumper

setting on mother

board and servicing procedure.

j) Defects related to processor,

its socket, cooling and servicing

procedure

k) Defects related to RAM memory module

observable symptoms such as beep sounds, post

messages. hanged keyboard, erratic display etc.,

and corrective action.

c) Tracing the circuit of a KB.

d) Trouble shooting defects related to

Keyboard and its related ports ports loose

connections, replacing cable, replacing keys

(DIN,PS/2,USB).

e) Trouble shooting defects related to Mouse and its

related ports loose connections, replacing cable,

replacing roller and sensing elements.

(COM,PS/2,USB).

f) Study of interface cable connector, replacing of

subassemblies of

Light pen, scanner, digitizer

g) Trouble shooting defects related to

HDD,( practice of replacing motor, head, PCB

among faulty drives) cable and connector.

h) Trouble shooting defects related to CD ROM

Drive, Attempting for replacement and adjustments)

cable and connector.

i) Trouble shooting defects related

Ports to Jumper setting.

j) Trouble shooting defects related to

Processor.

k) Trouble shooting defects related to

RAM memory modules.

l) Trouble shooting defects related

BIOS.

m) Trouble shooting defects related to

CMOS setup.

Page 14: Computer Hardware and Networking Maintenance

14

connector and servicing procedure.

l) Defects related to BIOS, upgrading

and servicing procedure.

m) Defects related to CMOS, COMS

setup and servicing procedure.

n) Defects related to battery and servicing

procedure.

n) Trouble shooting defects related to

Battery.

19-20 Circuit Board / Motherboard Introduction.

Study of parts of a tablet PC / smart devices.

Testing of various parts with multimeter.

Steps of repairing various hardware problems.

Advanced troubleshooting techniques.

Introduction of various software faults.

Flashing of various brands of tablets / smart

devices.

Upgrading operating systems.

Locking & Unlocking of handsets.

Concept of iOS, Android, Icecream sandwich,

jellybeans.

Concept of PhoneGap.

12 Tablet / Smart Devices

Assembling & disassembling of different types of

tablets / Smart Devices.

Testing of various parts with multimeter.

Replacing of faulty parts.

Fault finding & troubleshooting.

Practice Advanced troubleshooting techniques.

Flashing of various brands of tablets / smart

devices.

Upgrading operating systems.

Formatting of virus affected devices.

Unlocking of handsets through codes and software.

Troubleshooting settings faults.

Working with iOS, Android, Icecream sandwich,

Jellybeans.

Installation of PhoneGap framework.

40

21-22 UPS

a) Identify the specifications of UPS.

b) Switch-on and Switch-off procedure of

UPS.

c) Measurement of Input/output voltage /

current levels, battery charge level.

d) Identifying status of UPS from front panel

indicators.

e) Carryout routine maintenance of

battery , battery terminals, loose contacts etc.,

12 a) Block diagram of UPS, Principle

of working of offline and on line

UPS.

b) Role of battery, specification of battery inverter

and charging circuit. Procedure for switching

on-off inverter/UPS.

c) Study of typical working UPS circuit,

explanation of each stage

involved. Voltage, current , frequency and

KVA specifications.

40

Page 15: Computer Hardware and Networking Maintenance

15

f) Test UPS as per specification.

Verification of back-up time.

g) Circuit tracing and fault finding practice.

h) Servicing of UPS by simulating more likely

faults and systematic approach to identify and

rectify them.

d) Controls of different type of UPS: On-line,

Off-line, Line interactive etc., Typical circuit

blocks.

e) Routine maintenance of battery and UPS.

f) Back-up time, its dependence on battery, load

and its calculations.

g) Possible problems in UPS, fault finding

procedures.

h) Simulated faults and serving of UPS.

23-26 Project work, Revision and

Examination

Page 16: Computer Hardware and Networking Maintenance

16

E. List of Tools & Equipment for Trade Technology – I For a batch of 20 Trainees for the trade of –

INFORMATION TECHNOLOGY – Hardware & Networking Maintenance

Under CITS

Sl. No.

Name of Item Quantity

(Nos.)

1. Basic Analogue Electronics Trainer 4

2. SMPS Trainer Kit 2

3. Insulated Screw Driver (different types) 21

4. Knife double bladed electrician 21

5. Insulated handle thin connector screw driver 21

6. Line tester 21

7. Heavy duty screw driver 21

8. Insulated combination pliers 150 mm 08

9. Insulated side cutting pliers 150 mm 08

10. Neon tester 500 V. 08

11. Long nose plier 150 mm 21

12. Tweezer 100mm 21

13. Phillips type screw driver set 21

14. Wire stripper 21

15. Soldering iron, 20/25watts 10

16. Soldering Iron Changeable bits 15 W 21

17. Desoldering pump 21

18. Digital Multimeter-hand held 21

19. Temperature controlled soldering/ desoldering station 05

20. Wire gauge set 04

21. Permanent magnet bar 08

22. Analog Multimeter 04 23. Magneto spanner set 2 Nos.

24. Scriber straight 150mm 2 Nos.

25. Allen key set (set of 9) 2 Nos.

26. Tubular box spanner (set of 6nos) 1 No

27. 0-30 V, 2 Amp, Regulated DC Power Supply 05

28. PC Pentium IV or latest configuration (for testing with SMPS) 02

29. Rubber gloves 08

30. Spare Transformers and power devices required for servicing SMPS

As required

31. Various types of Button Cells As required

Sl. No.

Name of Item Quantity (Nos.)

Hardware

32. Intel Pentium IV @ 2.0 GHz or higher, 512 MB RAM or higher, Intel Motherboard, 40 GB Hard Disk or higher, 17” Monitor, Keyboard, Mouse, 52X CD ROM Drive, 1.44 MB FDD, Multimedia kit, Network Interface Card or latest

20 (10 nos. connected in LAN,

10 for Assy & Maint. Practice)

Page 17: Computer Hardware and Networking Maintenance

17

configuration

33. ISDN/Broad Band Internet Connection 01

34. 20 MHz Dual Trace Oscilloscope 02

35. Digital trainer kit 08

36. Logic Probes/Logic Pulser 08

37. Digital IC tester 04

38. Function Generator 04

39. Pulse Generator 04

40. Digital ICs As required

41. Different types and makes of Motherboards 06

42. CD Writers 04

43. DVD writer 04

44. External HDD 05

45. Floppy Disk Drive 05

46. CD ROM Drive 05

47. Display card 05

48. Computer monitor 15”/17” of different types 04

49. Cabinet with SMPS 05

50. Dot matrix printer 02

51. Scanner 01

52. UPS 500 VA 20

53. Vacuum Cleaner 01

54. Hand blower 01

55. RAM 512 MB or higher As required

56. CPU different types Do 57. Tablet, Smart Device 02 Nos. each

58. Printers: Laserjet, deskjet, passbook, mfd 01 each

59. Network Printer 01 no

60. LCD/DLP Projector with Screen 01 no

61. Computer Toolkits 06 Nos.

62. Computer Spares: As required

63. Hard Disk (500 GB or better) different types 4 nos

64. External DVD Writer 2 nos

65. Blu-Ray drive and player 2 nos

66. Digital Camera 2 nos

67. HD Display 2 nos

68. Card Reader 2 nos

69. Game video card 2 nos

70. Different types of memory cards 2 nos each

71. Laptop kits 12 nos

72. Laptop spares: Cabinet with display, memory, hard disk, battery pack, keyboard membrane, chargers As required

73. UPS Trainer kit 2 nos

74. Power electronics Trainer kit 2 nos

75. Post error debugging card 4 Nos

76. SMPS Tester 4 Nos.

77. PCI slot Testing tool 4 Nos.

Page 18: Computer Hardware and Networking Maintenance

18

78. Hardware and Network Trainer Kit 6 nos

SOFTWARE

79. Data recovery software 2 nos

80. Open source Pc Utility / Tweak Software As availabe

81. Microsoft Window 2000/ XP or latest As required

82. MS Office latest version As required

83. Anti virus latest version As required

Note : 1. All Software should be Network Version

2. Some of Course Related CBTs can be purchased (Optional)

NOTE- LATEST VERSION OF HARDWARE AND SOFTWARE should be provided.

Raw materials

1. White Board Marker 1 Dozens

2. Duster Cloth(2’ by 2’) 20 Pcs

3. Cleaning Liquid 500 ml 2 Bottles

4. Xerox Paper (A4) As required

5. Full Scape Paper (White) 1 reams

6. PCB, solder flux etc & electronic components As required

7. Wires, cables Plug sockets switches of various types and other consumables

As required

8. Resistors, Capacitors, Inductors, Diodes, LED, Transistors, Thyristors, ICs etc.

As required

9. Spare Transformers and power devices required for servicing SMPS

As required

10. Various types of Button Cells As required

11. Dry Cell As required

12. Hand Brush As required

13. Silicon grease As required

14. IC Puller As required

15. Heat sink agent As required 16. Cartridges for printer As required

17. Optical Mouse P/S2 or USB As required

18. P/S2 OR USB Key Board As required

19. CMOS Battery As required

20. 3 Pin Power Chord As required

21. Cat 5/5e/6 cable 300 meters

22. Stapler Small 2 pcs

23. Stapler Big 1 pcs

24. AAA battery for remote As required

25. AA battery for clock As required

26. 8 GB pen drives 4 Nos

27. CDs 20 Nos

28. DVDs 10 Nos.

Page 19: Computer Hardware and Networking Maintenance

19

29. Wall Clock 1 pcs

30. Anti static pads As required

31. Anti static wrist wraps As required

32. Soldering wire and paste As required

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20

F. Furniture, Accessories and Audio Visual Aids for Trade Technology - I

Sl. No.

Workshop Furniture Qty. (Nos.)

1. Instructor table & chair 01 each

2. Suitable Table Teak Wood fitted with Back Panel complete with different types of meters/switches, AC/DC supplies etc. required for testing of electronic circuits. Insulation mats to cover below the table.

As required

3. Revolving Stool cum chair 20

4. Computer Table, Printer Table, Stools As required

5. Green Glass Board / White Board 01

6. Metal Rack As required

7. Locker with 8 drawers (standard size) for 16 trainees 02

8. Storage Almirah As required

9. Book shelf (Glass panel) 01

10. Fire fighting equipment, first aid box etc. As required

11. Computer Maintenance Tables of Suitable sizes As required

12. Shoe Rack As required

13. Air conditioners (optional) As required

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G. SYLLABUS FOR THE TRADE: Hardware & Networking Maintenance

Trade Technology – II Semester -2 (Duration : 6 months)

Note: During the discussion of any machine tools, related precautions and safety measures should be discussed.

Trade Theory Trade Practical

Sl.

No.

Topics Hours Topics Hours

1-2 Protocols, TCP/IP, FTP, Telnet etc.,

Theory on Setting IP Address(IP4/IP6) &

Subnet Mask, Classes of IP Addressing.

Overview of Virtual LAN

VLAN Memberships

Identifying VLAN

Trunking - VLAN Trunk Protocol ( VTP)

Concept of Translator Gateways.

8 IP Addressing & TCP/IP

IP Addressing technique(IP4/IP6) and

Subnetting and Supernetting the network.

Installation and Configuration of TCP/IP

Protocol.

Practice TCP/IP Utilities : PING, IPCONFIG,

HOSTNAME, ROUTE, TRACERT etc.

Setup and configure a Virtual LAN

32

3-4 Network Components – Modems,

Firewall, Hubs, Bridges, Routers,

Gateways, Repeaters, Transceivers,

Switches, Access point, etc. – their types,

functions, advantages and applications.

IP Routing in Network

RIP

IGRP

8 Configuration of Data communication

equipments.

Connecting computers with Network with Drop

cable and using Wi Fi configuration.

Basic Programmable switch Configuration

Spanning Tree Protocol ( STP )

Command Line Interface

IP Routing Process

Verifying Configuration

32

5-6 Collaborating using wired and wireless

networks, Protecting a Network, Network

performance study and enhancement.

8 Network Protection and troubleshooting.

Setting up basic protection using public keys and

MAC address filters. Integrate wired with

32

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22

wireless network. Power over Ethernet(PoE).

Troubleshooting wired and wireless network.

7-8 Server concepts, Server Hardware,

Installation steps, configuration of server.

Concept of Active Directory.

ADS Overview, ADS Database, Active

Directory Namespace, Logical & Physical

Elements of AD.

8 Server Installation & Basic Configuration.

Identify Server Hardware

Install and configure Windows Server

Install and Configure Active Directory,

Implementing AD Services.

Configuration of broadband modem and sharing

internet connection.

32

9-10 Concept of DNS.

Name resolution – Host names, NetBIOS

names.

DNS Overview.

DHCP Overview

DHCP Clients and Leases

8 Install & configure DNS

Installing and Configuring DNS Services

- Setup Name resolution – Host names,

NetBIOS names

- Installing DNS Server

- Configuring DNS Zones, DNS Clients,

Delegating Zones

- Testing DNS with nslookup, dnscmd and

dnslint

Installing and Configuring DHCP Services

- DHCP Server Configuration

- Setting up of DHCP, Routing and remote

access.

32

11-12 Remote Access Overview

VPN Concepts.

Remote Access Authentication Protocol

RRAS Policies

IAS

TCP/IP Routing

Overview of Video conferencing and

Netmeeting.

8 Routing and Remote Access

- Configuring RRAS

- VPN implementation

- Configuring Remote Access Authentication

Protocol

- Configuring RRAS Policies

- Configuring IAS

- Managing TCP/IP Routing

- Video conferencing implementation,

Netmeeting.

32

13-14 Concept of User and Group. 8 Planning and Implementing User and Group 32

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23

Planning Security Group Strategy

AGDLP Process

Planning User Authentication Strategy

Planning OU Structure

Planning a Group Policy Strategy

Deploying Software Through GPO

Strategies

- Adding Account

- Implement AGDLP Process

- Implement User Authentication Strategy

- Planning and Implementing OU Structure

Planning and Maintaining Group Policies

- Configuring User Environment

- Configuring Computer Security

15 Introduction to Web Server

Introduction to Messaging Services

Concept of Backup and Recovery of

Server.

4 Server Configuration & Backup

Configure a server as web server

Configuring Mailbox Servers

Implementing Backup and Recovery

16

16-17

Security Baseline and Templates

Audit Policy

Understanding IPSec

Protocol Security

Planning security for Wireless Network

8 Managing Server Network Security

- Security Baseline Settings and Templates

- Configuring Audit Policy

- Monitoring and Troubleshoot Network

protocol

- Configuring Protocol Security

- Planning security for Wireless Network

32

18 Managing Network Traffic

Types of Problems of Internet

Connectivity

Types and working of Server Services.

4 Maintaining Network Infrastructure

- Monitor Network Traffic

- Troubleshoot Internet Connectivity

- Troubleshoot Server Services

- Use Linux Network Tools to check / maintain /

Manage Network.

16

19-20 Linux Server installation and

configuration

- Configuration Plan

- Public and data directory

- Host file

- SWAT

- Password Authentication

- Telnet

8 Linux Server installation and configuration

- Install Linux Server

- Create new user and group

- Create public and data directory

- Create an lmlhosts file

- Check host file

- Secure and run SWAT

- Filter ports

32

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- Telnet installation and configuration

21-22 Network Security

Modern Network Security Threats and the

basics of securing a network.

Secure Administrative Access, LAN

security considerations.

Network Security Devices.

Cryptography.

Wi-fi security considerations.

8 Network Security

Practice on firewall technologies to secure the

network perimeter.

Practice LAN security considerations and

implement endpoint and Layer 2 security

features.

Wi-fi configuration to implement security

considerations.

32

23-26 Project work, Revision and

Examination

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H. List of Tools & Equipment for Trade Technology - II For a batch of 20 Trainees for the trade of –

INFORMATION TECHNOLOGY – Hardware & Networking Maintenance

Under CITS

Sl. No.

Name of Item Quantity

(Nos.)

1. Insulated Screw Driver (different types) 21

2. Knife double bladed electrician 21

3. Insulated handle thin connector screw driver 21

4. Line tester 21

5. Insulated combination pliers 150 mm 08

6. Insulated side cutting pliers 150 mm 08

7. Long nose plier 150 mm 21

8. Tweezer 100mm 21

9. Phillips type screw driver set 21

10. Wire stripper 21

11. Digital Multimeter-hand held 21

12. Allen key set (set of 9) 2 Nos.

Sl. No.

Name of Item Quantity (Nos.)

Hardware

13. Intel Pentium IV @ 2.0 GHz or higher, 512 MB RAM or higher, Intel Motherboard, 40 GB Hard Disk or higher, 17” Monitor, Keyboard, Mouse, 52X CD ROM Drive, 1.44 MB FDD, Multimedia kit, Network Interface Card or latest configuration

20

14. ISDN/Broad Band Internet Connection 01

15. Network printer 01

16. Network Scanner 01

17. UPS 500 VA 20

18. Vacuum Cleaner 01

19. Hand blower 01

20. LCD/DLP Projector with Screen 01 no

21. Computer Toolkits 06 Nos.

22. Computer Spares: As required

23. Hard Disk (500 GB or better) different types 4 nos

24. External DVD Writer 2 nos

25. Blu-Ray drive and player 2 nos

26. Digital Camera 2 nos

27. Card Reader 2 nos

28. Hardware and Network Trainer Kit 6 nos

SOFTWARE

29. Data recovery software 2 nos

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30. Open source Pc Utility / Tweak Software As availabe

31. Microsoft Window 2000/ XP or latest As required

32. MS Office latest version As required

33. Anti virus latest version As required

Sl. No.

Name of Item Quantity (Nos.)

Hardware

1. Computer Server Intel Pentium IV @ 3.2 GHz or higher, Intel Motherboard, 250 GB Hard Disk or higher, 1.44 MB Floppy Disk Drive, 17” Colour Monitor, MS Mouse, Keyboard, DVD ROM, 2x512 MB RAM or higher, Network Interface Card. Or latest configuration.

02

2. 8/16 port HUB/Switch 04 3. 1KVA online UPS 02 nos

4. Crimping tools for network cable 21 nos

5. Network storage 2 nos

SOFTWARE

6. Windows Server Operating System 1 license

7. Network Management Software 01 No.

8. LINUX Server Operating System (Samba / Su-se) 01 No.

(Computer Networking)

Sl. No.

Name of the Equipment Qty

9. Wireless Access Point 4 nos

10. Router 4 nos

11. Managed Layer 2 Ethernet Switch 8/16/24 port 2 nos

12. Managed Layer 3 Ethernet Switch 8/16/24 port 2 nos

13. Network Training System 2 nos

14. LAN Protocol Simulation and Analyser Software 2 nos

15. Network and Internet security trainer 2 nos

16. LAN cable tester 2 nos

17. Media Convertor 4 each

18. 8/16/24 port UTP jack panel 2 nos

19. SC Couplers 12 nos

20. SC Pigtails 12 nos

21. Fluke Meter 2 nos

22. Switch with POE ports 2 nos

23. POE adapters 2 nos

24. Network Camera (Outdoor / Indoor) 2 no each

25. Fibre Optics cable with LC connector As required

26. LC connector module As required.

Note : 1. All Software should be Network Version

2. Some of Course Related CBTs can be purchased (Optional)

NOTE- LATEST VERSION OF HARDWARE AND SOFTWARE should be provided.

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27

Raw materials

1. White Board Marker 1 Dozens

2. Duster Cloth(2’ by 2’) 20 Pcs

3. Cleaning Liquid 500 ml 2 Bottles

4. Xerox Paper (A4) As required

5. Full Scape Paper (White) 1 reams

6. Cartridges for printer As required

7. Cat 5/5e/6 cable 300 meters

8. Flat Cable 100 meters

9. 8 GB pen drives 4 Nos

10. CDs 20 Nos

11. DVDs 10 Nos.

12. Anti static pads As required

13. Anti static wrist wraps As required

14. RJ – 45 Connector As required

15. Telephone cable As required

16. Co-axial cable As required

17. RJ-11 connector As required

18. BNC connector, T connector, terminator As required

19. Keystone jack As required

20. Patch / Jack Panel As required

21. Patch / Mounting cord As required

22. RJ-45 Info outlet with faceplate As required

23. RJ-45 I/O Box As required

24. RJ – 45 Cable extender As required

25. LAN Card 04 Nos.

26. Wi-fi LAN Card both PCI and USB 02 Nos.each

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28

I. Furniture, Accessories And Audio Visual Aids for Trade Technology - II

Sl. No.

Workshop Furniture Qty. (Nos.)

1. Instructor table & chair 01 each

2. Suitable Table Teak Wood fitted with Back Panel complete with different types of meters/switches, AC/DC supplies etc. required for testing of electronic circuits. Insulation mats to cover below the table.

As required

3. Revolving Stool cum chair 20

4. Computer Table, Printer Table, Stools As required

5. Green Glass Board / White Board 01

6. Metal Rack As required

7. Locker with 8 drawers (standard size) for 16 trainees 02

8. Storage Almirah As required

9. Book shelf (Glass panel) 01

10. Fire fighting equipment, first aid box etc. As required

11. Computer Maintenance Tables of Suitable sizes As required

12. Shoe Rack As required

13. Air conditioners (optional) As required

Page 29: Computer Hardware and Networking Maintenance

29

J. LIST OF TRADE COMMITTEE MEMBERS

Sl.

No.

Name & Designation

Sh/Mr/Ms.

Organization Mentor Council /

Core Group

Designation

1 Dr. Sanjeev Kumar Gupta

Head, Technical Wing

National Institute of Electronics and Information

Technology

Electronics Niketan, 6, CGO Complex

New Delhi 110 003

Chairman ,Mentor

Council

2 Mr. Rajeev Menon,

Sr. Director

Cognizant Technology Solutions India Pvt. Ltd.

12th & 13th Floor, "A" wing,

Kensington Building

Hiranandani Business Park

Powai, Mumbai - 400 076

India

Member ,Mentor

Council

3 Mr. Srikantan Moorthy

SVP & Head - Education &

Research

Infosys

Electronics City, Hosur Road

Bangalore 560 100

Member ,Mentor

Council

4 Mr. Deepak Jain

Senior VP & Global Head-

Work Force Planning

WIPRO, Doddakannelli

Sarjapur Road

Bangalore - 560 035

India

Member, Mentor

Council

5 Mr. K. Ganesan

Vice President -Human

Resources,

Tata Consultancy Services

Ltd.,200FtThoraipakkam-Pallavaram Ring

Road,Thoraipakkam,Chennai-600 096,Tamil Nadu

Member, Mentor

Council

6 Saurabh Joshi,G.M. Accenture Services Pvt. Ltd. 7th floor , tower c,

building no. 8,DLF Cybercity Phase II,Gurgaon-

122002

Member ,Mentor

Council

7 Mr. RaVocational

InstructorShankar B.

Mindtree Ltd

Global Village

RCVE Post, Mysore Road

Bangalore 59

Member ,Mentor

Council

8 Umesh Gupta,CEO

Open Software Technology(India)

Ltd.,512,PhaseV,Udyog Vihar,Gurgaon-122016

Member ,Mentor

Council

9 Prof. S.C. De Sarkar

Indian Institute of Technology Bhubaneswar

Bhubaneswar-751 013

Member ,Mentor

Council

10 Dr. Arti Kashyup

Associate Professor

Indian Institute of Technology Mandi,

PWD Rest House, Near Bus Stand

Mandi - 175 001, Himachal Pradesh

Member ,Mentor

Council

11 Dr. B. Mahanty

Professor

Indian Institute of Technology Kharagpur

Kharagpur ,India - 721302

Member ,Mentor

Council

12 Dr. Narayanaswamy N S

Associate Professor

D/o Computer Science and Engg

Indian Institute of Technology Madras,

IIT P.O., Chennai -600 036

Member ,Mentor

Council

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30

13 Prof. Ashis.k. Pani,

Professor

XLRI Jameshepur, Road Number 1, Circuit House

Area, Sonari, Jameshepur, Jharkhand-831011

Member ,Mentor

Council

14 S.K. Pradad,

System Analyst

National Institute of open Schooling

A-24-25, Institutional Area, Sector-62, NOIDA -

201309

Member ,Mentor

Council

15 Pramod Tripathi,

Senior Executive Officer

National Institute of open Schooling

A-24-25, Institutional Area, Sector-62, NOIDA -

201309

Member ,Mentor

Council

16 Ms. Koushalya Barik,

Assistant

Director(Academic)

National Institute of Open Schooling, A-24-25,

Institutioal Area, Sector-62 NOIDA-201309

Member ,Mentor

Council

17 Naresh Chandra, JDT, DGET,New Delhi Mentor, Core Group

18 Dr. M. Jayprakasan, Dy. Director of Training,

ATI Chennai Leader, Core Group

19 B.K.Singha,Dy. Director of Training,

CSTRI, Kolkata Member, Core

Group

20 N.Sundararajan,DPA Gr.B,

NIMI, Chennai Member, Core

Group

21 Valluru Babu, Dy. Director of Training

DGET,New Delhi Member, Core

Group

22 Smt. Annapurna, Training Officer

ATI ,Hyderabad Member, Core

Group

23 Sk. Altaf Hossain, Training Officer,

ATI, Howrah Member, Core

Group

24 B. Biswas , Vocational Instructor

RVTI, Kolkata Member, Core

Group

25 Sanjay Kr. Gupta, Vocational Instructor

RVTI , Vadodara Member, Core

Group

26 S.K. Acharya, Vocational Instructor

NVTI ,Noida Member, Core

Group

27 Smt P.Narmada, Vocational Instructor

RVTI, Bangalore

Member, Core

Group

28 AnvarMuhmed, Vocational Instructor

RVTI, Trivandrum Member, Core

Group

29 P.T. Noushad, Assistant Training Officer,

ITI (W), Coimbatore Member, Core

Group

30 Kunal Shanti Priya, Vocational Instructor

ITI, Daltonganj, Redma, Daltonganj -822101 Member, Core

Group