conflict can stop productivity n healthy disagreement fosters creativity and can contribute to good...
TRANSCRIPT
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Conflict can stop productivity
Healthy disagreement fosters creativity and can contribute to good problem-solving.
But negative relations stall progress.
Trust and project success go together.
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Team Members Go the Same Direction
All must buy-in and support team goals
No place for individual agendas or “lone wolf” behavior
Regular, positive and open communication is a necessity.
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Some Thing to Think About
How do you know what to do? Goals that challenge What do we do if we disagree? How do we decide stuff? Why do we have teams anyways?
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Recognizing the Need for Teams
Project management teams eliminate the need for a direct reporting structure
Management teams Cross-functional teams Self-directed work teams Project teams
p.91
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Identifying Elements of Successful Teams
Knowledge Skills Attitude Intimacy Supportive Organizational Climate
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Knowledge
What the goal is What his or her role in the completion of
that goal is How internal or external constraints
affect the process– E.g. Mergers, budgets, personnel, process
and policies
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Skills
Project task related skills Interpersonal relationship skills Group harmonizing skills
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Attitude
The goal of the team is the best interest of the company
The project is indeed doable with skills and material available
Each team member needs and respects every other team member’s ability to contribute.
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Intimacy
Personal connections, in addition to the professional relationship
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Supportive Organization Climate
Remove barriers– Inadequate release time– Territorial behavior– Lack of funding for training and support systems– Lack of guidance or upper management direction
Be aware of the achievements of the team and celebrate them
Facilitate discussion/communication across the team
Make right critical decisions
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Constructing the Team
Steps in constructing the team: p.99– Carefully analyze the task and determine both the skill set and work
styles required for a complementary and synergistic mix.– Indoctrinate each team member in the vision and goals of the team
as well as the expected contribution of each.– Provide the necessary skill training and process tools– Guide the team through initial formation stages including rules and
operating guidelines development as well as role and task definition for each member.
– Monitor progress to ensure continued team cohesiveness and movement towards goals.
– Note and celebrate with the team success along the way.– At the time of dissolution (project end), help team members
transition of the old team relationships and into new ones.
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Te Stage of Team Constrution
Level A – The Design Level B – The Function Level C – The Natural Disaster Level D – The Fabrication Level E – The Inspection and Sign-Off
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Level A: The Design -Who are you and why are we here?
Introduce team members and define roles
Express confidence in memebers’ ability to contribute.
Outline Vision
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Level B: The Foundation -Let’s get Organized.
Facilitate team development of operation rules and guidelines
Guide goal-setting role-defining activity. Provide team skills training.
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Level C: Natural Disaster -I don’t like you or this project
Mediate and reinforce conflict resolution skills.
Model and foster constructive problem solving approach.
Persist to resolution and relationship restoration.
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Level D: The Fabrication - We’re really producing!
Celebrate success. Monitor progress. Beware of “happy campers”.
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Level E: Inspection and Sign-Off -Are we finished? What do we do now?
Define clusure. Allow “mourning” period Facilitate transition to new project team.