connecting the information dots - npoki the information dots . a webinar series for international ....
TRANSCRIPT
Connecting the Information Dots
A Webinar Series for International
Not-For-Profit Organizations
Questions
• Type your questions in the QUESTIONS box of the control panel. We’ll ask the presenters to respond to timely questions during their presentation. We’ll address the rest of the questions at the end of webinar.
• By default, your microphone is muted. Because we have so many attendees, we’ll keep everyone muted throughout the webinar.
Webinar Recording
• We’ll be recording the webinars in our series
• We’ll make these recordings available to those who attended the webinars first, and eventually to the general public
Today’s Webinar
TaroWorks: Mobile & Cloud Tools to Manage Field Operations, Data Collection and Data Analysis
Emily Tucker, Executive Director, TaroWorks, Grameen Foundation Elaine Chang, Product Manager, Global Market Development, TaroWorks, Grameen Foundation Alexei Bezborodov, Head of Field Operations, Honey Care Africa Moderators: Bill Lester, Executive Director at NPOKI Igal Rabinovich, CEO at n-Village
Let’s Take a Quick Poll!
• We want to learn about your organization
• We want to learn how your organization uses mobile phones in the field
Technology Tools to Connect the Last Mile
TaroWorks Demo www.taroworks.org
Working in Mobile for 10+ Years
7
Headquarters: Washington, DC Technology Center: Seattle, WA
Regional Offices: Colombia, Ghana, Hong Kong, Indonesia, Kenya, the Philippines and Uganda
To enable the poor, especially the poorest, to create a world without poverty
Challenges of working across the “last mile”
8
Managing an inclusive business
Conducting field research
Monitoring impact
•Managing remote field operations and product distribution/supply chain operations
•Real-time visibility across staff, customers, and sales to effectively manage their business
•Ongoing performance and impact data about people and projects, tracking changes over time
•Field staff access to previous surveys, and easily update records
•Schedule “check-ups” for certain projects on certain days
•Market research about customers and products
•Track surveyors, ensuring productivity, accuracy
One Product, Two Interfaces
9
ANDROID
Manage Field Work
See reports in Salesforce Manage the field with Androids View past data
Personalized views
Manage Data
Build surveys in Salesforce Collect data using Androids Take photos Input data
Capture signatures
VisionSpring
Mission • Reduce poverty and generate opportunity in the developing
world through the sale of affordable eye glasses.
12
Impact / Scale
• Working with us in El Salvador, soon in India & Bangladesh
• 1,300,000 eyeglasses sold • $269 million in economic
impact
Collect customer demographic info, customer satisfaction, poverty level (PPI), at time of sale
Can now validate that marketing, services and products are effectively targeting the poor
13
Zero visibility into who their clients are and how to best serve them.
No visibility into effectiveness of marketing campaigns, if services effectively tailored to the poor.
How TaroWorks helps
Need / Problem
VisionSpring Cont’d
14
VisionSpring Using TaroWorks
iDE
Mission Build and deploy simple technologies (water pumps, irrigation, latrines) to lift rural poor out of poverty
Impact / Scale • Global organization • 19 million people lifted out of poverty • 1.5 million treadle pumps in Bangladesh; 50K drip
irrigation systems in Nepal & India • Now rolling out “Easy Latrines” across Cambodia
15
Need / Problem
Need to manage, support, and track inventory of 200 “Easy Latrine” micro-distributors across Cambodia
16
How TaroWorks helps
Head office can now view sales and inventory reports in real-time, identify and address issues more quickly
Staff can view earlier visit reports in the field, more effectively tracking issues over time, providing “continuity of care”
iDE Cont’d
25 Signed Customers
17
Inclusive Business Management
Field Research
Monitoring Impact
Monitor your impact on poverty alleviation
Collect your research data from the field digitally
Manage your business with real-time information from your daily field operations
Demo
Job and Task Management
Forms to organize, guide, and document work
Forms to Capture Sales Data
Detailed profile on each client
Loan detail
Repayments Step 1: Log harvest in the field
Repayments Step 2: Select hive collections
Repayments Step 3: Deduct loan payment from
harvest value
Repayments Step 4: Pay farmer
Clusters – mapping apiaries & hives
Sales • Visualizing current
hive density helps plan sales efforts
Operations • Sub-clusters of
apiaries and hives help with hive tech assignment and weekly planning
• Mapping site assessments helps plan HR requirements for new hives
Data Output and Visualization
• Salesforce reporting function allows for real-time monitoring of field activity and hive performance recorded through TaroWorks
Q & A
Emily Tucker: [email protected]
Elaine Chang [email protected]
Alexei Bezborodov [email protected]
Igal Rabinovich: [email protected]
Bill Lester: [email protected]
Contact Information:
Connecting the Information Dots
A Webinar Series for International
Nonprofit Organizations