continuity of operations planning benton cty business
DESCRIPTION
Continuity of Operations for businesses.TRANSCRIPT
It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.
- Charles Darwin
Continuity of Operations Planning (COOP)
for Businesses in Benton County, MN
Expect the Unexpected
COOP is an effort within individual departments and agencies to ensure the continued performance of minimum essential functions during a wide range of potential emergencies...
Definition of COOP Continuity of Operations
In short – it keeps you IN BUSINESS!
This is accomplished through the development of plans, comprehensive procedures, and provisions for alternate facilities, personnel, resources, interoperable communications, and vital records/ databases.
How do we accomplish this?
This is why we are here today!
So it does not have to be this way.
The process of planning is more important than the written document that results.
Plans are nothing. Planning is everything!
Dwight D. Eisenhower
Planning for the Inevitable
Plan your dive, dive your plan
Plan your flight, fly your plan
Plan your hike, hike your plan
What is the Inevitable?
Possible Strikes
Natural Disasters Man-made Disasters
Mother Nature
Fires
No Matter What It Is – Be Prepared
Ride the Wave Today’s wave is Pandemic Flu
Remember
It is not a drill this time
Yesterday’s Wave
COOP / Planning and Operations Considerations
Document loss - One page or the whole archive
Electronic Data - One file or the whole computer system
Personnel - One person or the whole workforce
Facilities - One desk or the whole building
What Questions Do You Need to Ask?
• What do we do?• How do we do it?• What is vital? What isn’t?• Is our data protected?• Can we operate at another site?• Can we operate with ½ the staff?• What about our people?• How reliant are we on outside vendors?• Am I insured?
???? - Continued
• Who take’s over if I can’t be there?• Can we secure the facility?• Do we have alternate plans?
Facility Suppliers Transportation
• Bottom line, what do we need to operate?
Step 1
• Identify what it is that you do that is mission critical.
• Prioritize these functions
Step 2
• Determine what data is needed.
• How are you going to secure that data?
• Determine which personnel are critical to your daily operation.
• Delegate authority
• Plan of succession
Step 3
• Who is in charge and what authority do they have?
• You must have a single point of contact for department heads and top officials.
• You must have the authority to direct department heads ( city manager, CEO type position).
• Removes doubt about authority
• Identifies who is charge of what
• Defines authority and limitations
• Establishes accountability & responsibility
• Authorizes the suspension of some activities
Pre-delegation Emergency Authority
Succession
• Identify who is in charge of what!
• Include elected, appointed, and career players.
• Provide a means to ensure leadership on a 24/7 basis
• Plan on being at least 3 deep
• Do it by resolution and give legal authority
Step 4
• Determine an off site plan
Facilities Equipment Access Security Communications Shipping
Step 5
• Can you test it?
Dry run
Table top
Step 6
• Revise it and update it.
• Review the plan As needed As circumstances dictate When the sky is clear and the
sun is out
Where Do We Go From Here?
• Meet with key employees Get input
• Meet with ALL employees Involve them
Begin Now• Get started now. The only way to eat an
elephant is one bite at a time…
•and this looks like an elephant.
You Are Not On Your Own!
• There are people and resources available Use them Emergency Management Director Business Associations
• Chamber of Commerce
Key Employees Old plans – Y2K Government web sites
Web Resources• www.hsem.state.mn.us
• www.miamidade.gov/oem/library/COOP_COG%20template.pdf
• www.davislogic.com
• www.ehs.ufl.edu/RiskMgmt/COOP/COOP_training.ppt
Together We Succeed – Separately We Fail
If not now, when – If not me, who