ContinuousAvailability

OperationalSimplicity

FinancialAdvantage

High Availability Imperative for

Real-time ManufacturingJindrich Liska, Stratus Technologies

April 20, 2004

Stratus Confidential

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Fo

od

&

Beverag

eOil & Gas

Pet

ro-

Ch

emi c

alM

inin

g &

M

iner

als

Water TreatmentPower Generation

24 x 7 x 365for years!STOP

PLANTS DON’T STOP!Pharmaceuticals

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… and so does IT infrastructure

UnsafeUnsafe OperationsOperations

Lost RevenueLost RevenueBusinessBusiness

Stalls Stalls

Failure Failure OccursOccurs

BUT if it STOPS…

LostLost TransactionsTransactions

Lost or Lost or Non-complaintNon-complaint

ProductionProduction

Lost Lost CustomersCustomers

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Market Realities

16 14 13.8 14.2

32.924.8 20.8 20.6

0

10

20

30

40

50

60

2000 2001 2002 2003

Windows UNIX

Source: AL 0-4 IDC Server forecast March 03

Overall server market for Windows® and UNIX®

has declined

0.5 0.6 0.7 0.91.2

1.8

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

1.8

2

2000 2001 2002 2003 2004 2005

Windows

Availability Level 2-4 Windows server market

is growing

FactsFactsFactsFacts

Windows CAGR + 30%Windows CAGR - 4%UNIX CAGR -14%

$ in billions$ in billions

Source: IDC and Stratus (update based on 8/02 AL2-4 IDC forecast and 3/03 IDC Server forecast)

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High Availability Options

Features ftServer® System 99.999+% Clusters 99.9 to 99.99%

SystemArchitecture

Lockstep Technology

Zero failover time

Failure prevention

Minutes of failover

Failure recovery

ResourceProtection

Failsafe Software

Protects memory & disk data

Shields SW from transient HW errors

Protects ONLY disk data

HW errors cause OS and application failures

Service technology

ActiveService™ Architecture

Fault detection and isolationHot-swappable components

Built-in serviceability

Limited self diagnostics

Limited hot-swappability

Add-on serviceability

Deployment Immediate Script development/testing

Application Modification

None Recommended

SystemOperation

Single system image

Lights out operation

Multiple system images

Requires IS Support

Stratus Confidential

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High Availability in Manufacturing

Industry Trends drive High Availability Needs

Regulatory Compliance FDA 21 CFR Part 11, FDA

21 CFR Part 820, GmP

“Stay On” Imperative Blackout is not an option

Real-Time Execution Six Sigma, JIT, Lean

Manufacturing

Industry in Focus

Pharmaceuticals Medical Devices, Food&Beverage,

Pulp&Paper

Utilities Power Generation T&D,

Water&Waste Water, O&G

Automotive Aerospace & Defense,

Semiconductors

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PharmaceuticalsEnabling FDA Compliance

When end-product means literally life and death the process and product quality needs to be 100%, 100% of time

Pharmaceutical Industry must comply with stringent FDA regulations

A loss of single data-point puts an entire production at risk (a loss of millions of $)

24x7 uptime is imperative to enable manufacturing process Data integrity Auditability Traceability

Global Stratus Select Customers: Pfizer, GlaxoSmithKline, Merck, Johnson & Johnson, Bristol-

Myers Squibb, Wyeth, Purdue Pharma, Aventis, Novartis

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2003 US blackout caused by cluster failure . . .

14:14 EDT Computer SCADA alarm failed …

14:41 EDT Primary Server failed …

… application automatically transferred to backup server

14:54 EDT Secondary Server failed …

Leaving 50 million people in the dark

… and throwing the world’s largest economy into

havoc

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Utilities

Electricity, Water, Gas must be ON at all times

Utility Industry requires “simple to operate” High Availability platform

Global Select Customers: Cleco Power, Cinergy, LA Dept. of W&P, PJM LLC,

Jiaxing Power, Korea Electric Power, PAE, Union Fenosa, United Utilities, Portsmouth Water Authority

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99.999% High Availability for Hardware

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Hardware

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Active spare components

prevent system downtime

Hardware Fault Tolerance

Second Second GenerationGenerationftServerftServer®®

FamilyFamily

Passive BackplanePassive Backplane

The 3300 provides DMR The 3300 provides DMR Dual Modular RedundancyDual Modular Redundancy

StratusStratusSNPSNPASICASIC

CPUCPUN-way SNPN-way SNP

ChipsetChipset

MemoryMemory

StratusStratusSNPSNPASICASIC

CPUCPUN-way SNPN-way SNP

ChipsetChipset

MemoryMemory

Lockstep CPUsDuplex Core I/O

StratusStratusSSPSSPASICASIC

PCIPCI

ZERO Failover Time

No Data loss!

Deterministic fault detection

Lockstep Technology

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99.999% High Availability for Windows Operating System

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Software shielded from transient Software shielded from transient hardware errors hardware errors

Hardened drivers prevent Hardened drivers prevent software failuressoftware failures

Software issues are reliably Software issues are reliably captured, analysed and correctedcaptured, analysed and corrected

In-memory data and disk protectedIn-memory data and disk protected Extensive integration and error Extensive integration and error

insertion testinginsertion testing

FailurePreventionFailurePrevention

Software Reliability

Prevents, diagnoses, and resolves software issues

Failsafe Software

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99.999% High Availability for Entire System

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Automatic fault detection and Automatic fault detection and isolationisolation

Integrated call-home andIntegrated call-home and online online remote supportremote support

Online component replacement Online component replacement by userby user

Out-of-band managementOut-of-band managementftServerftServer®® Access Adapter Access Adapter

Technology-Enabled Services

ActiveService™ Architecture

Detect and report problems before they cause downtime

Failure PreventionFailure Prevention

ManageManage

AccessAccess

NetworkNetwork

ActiveServiceArchitecture

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Mobilized for High Availability Mobilized for High Availability Global 24 x 7 phone supportGlobal 24 x 7 phone support Accurate fault isolation, part dispatchAccurate fault isolation, part dispatch Stratus drives resolution of OS issuesStratus drives resolution of OS issues Microsoft Gold Certified PartnershipMicrosoft Gold Certified Partnership 100% Availability Program100% Availability Program

24 x 7 Worldwide System Support

WorldwideWorldwideActiveServiceActiveService™™

NetworkNetwork

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ftServer FamilyftServer Family

< 1 minute downtime per year

< 1 minute downtime per year

99.999 Complete Solution Availability Program

Stratus has superior Stratus has superior platformplatform availability availability

99.99999.999 Solution Solution Availability ProgramAvailability Program

Drive to superior Drive to superior solutionsolution availability availability

Creating new level of availability!Creating new level of availability!

Stratus platform Stratus platform

+ Application+ Application

LockstepTechnologyLockstepTechnology

ActiveService™ArchitectureActiveService™Architecture

Fails

afe

Softw

are

Fails

afe

Softw

are

Partner Partner ApplicationApplication

www.stratus.comwww.stratus.com