conversational leadership

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Leading Through Conversation Balancing Advocacy, Inquiry, and Reection Thursday, April 3, 14

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Conversations get the work done. When we lead by using language skillfully, we improve relationships and results. Three key components are essential: 1) Advocacy, to make a point and clarify what we mean; 2) Inquiry, to ask good questions and bring out different perspectives; 3) Reflection to enhance learning and ensure alignment.

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Page 1: Conversational Leadership

Leading Through ConversationBalancing Advocacy, Inquiry, and Re!ection

Thursday, April 3, 14

Page 2: Conversational Leadership

AIR

Advocacy is the active support of an idea

Inquiry is a process of seeking knowledge

Re!ection is careful consideration of where we are

A Process of Guiding Conversations that Improve Relationships & Results

Thursday, April 3, 14

Page 3: Conversational Leadership

By BALANCING how we

Advocate

Inquire

Re!ect

we Lead Through CONVERSATION

Thursday, April 3, 14

Page 4: Conversational Leadership

‣ Achieve results beyond expectations

‣ Align actions & intentions

‣ Accomplish our vision

LEADING through conversation we meet any CHALLENGE our organization faces

Thursday, April 3, 14

Page 5: Conversational Leadership

LANGUAGE creates the foundation for CONVERSATION

‣ Talking together we teach & learn

‣ Conversation builds relationships

‣ Relationships get the work done

‣ Conversation shapes our vision & aligns to achieve it

Thursday, April 3, 14

Page 6: Conversational Leadership

Simple skills & CHALLENGING to put into practice.

You need intellectual rigor & critical thinking

Conversational Leadership BALANCES

Advocacy & Inquiry & Re!ection

Thursday, April 3, 14

Page 7: Conversational Leadership

The AIR skills work together

Advocacy is the active support of an idea

Inquiry is a process of seeking knowledge

Re!ection is careful consideration of where we are, where we’ve been, & what’s going on

Thursday, April 3, 14

Page 8: Conversational Leadership

Advocacy is the active support of an idea,stating one’s perspective and making a case for it

Advocacy is the wisest place to start, because we all are good at advocating—it comes to us naturally

Thursday, April 3, 14

Page 9: Conversational Leadership

Inquiry is the process of seeking knowledge by asking questions and pursuing a dialogue

Thursday, April 3, 14

Page 10: Conversational Leadership

Reflection is a challenging skill to implement, and it requires a strong and committed leader to put into practice

Reflection is the careful consideration of where we are, where we’ve been, &what’s going on

Thursday, April 3, 14

Page 11: Conversational Leadership

AIR Skills are Powerful COMMUNICATION tools

They build RELATIONSHIPS that dissolve barriers& cross boundaries

Thursday, April 3, 14

Page 12: Conversational Leadership

AIR Transforms Difference & Distance into STRENGTH

Thursday, April 3, 14

Page 13: Conversational Leadership

Our RELATIONSHIPS are created through LANGUAGE

Relationships get the work done& are essential for RESULTS

Thursday, April 3, 14

Page 14: Conversational Leadership

CONVERSATIONAL Leaders Collaborate Across Boundaries

‣ Elevate conversation into potent communication

‣ Open channels of communication throughout the organization

‣ Foster the open exchange of ideas

Thursday, April 3, 14

Page 15: Conversational Leadership

‣ Advocacy

‣ Inquiry

‣ Re!ection

Leaders Balance

to improve relationships & results . . .

Thursday, April 3, 14

Page 16: Conversational Leadership

Dr. Bernice MooreFounder/President

Thursday, April 3, 14

Page 17: Conversational Leadership

Leading Through ConversationBalancing Advocacy, Inquiry, and Re!ection

Thursday, April 3, 14