coordinated assessment roanoke coc meeting council of community services august 20, 2013
TRANSCRIPT
Coordinated AssessmentROANOKE COC Meeting
Council Of Community ServicesAugust 20, 2013
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Why Coordinated Assessment?
Coordinated assessment is a powerful tool for improving system-wide entry, assessment, and referral processes.
Process components include: Access point(s) – virtual or specific site location Screening and assessment process (prevent/divert/admit) Information about available services and programs Real-time knowledge about program inventory and capacity Referral and waitlist management Enrollment/admission decision criteria
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Why Coordinated Assessment?
Centralized or Coordinated Assessment System Access
HUD is requiring that all CoCs establish and operate a centralized or coordinated assessment system to conduct an initial, comprehensive assessment of the housing and services needs for all people entering
the homeless assistance system. HUD notes that these systems should be designed in response to local needs and conditions and
should include use of a locally-designed, common assessment tool. CoCs are required under the interim regulation to develop a specific policy on how the coordinated assessment system will address the needs of people fleeing or attempting to flee domestic violence.
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Why Coordinated Assessment?
In addition, CoCs will be required to develop and follow written standards for how they plan to administer assistance through
coordinated assessment. CoCs must develop standards for providing assistance including:
•Evaluating eligibility for assistance; •Prioritizing who receives transitional housing; •Prioritizing who receives rapid re-housing; •Determining what percentage or amount of rent people receiving rapid re-housing must pay; •Prioritizing people for permanent supportive housing; and •If designated as an HPC, prioritizing who receives homelessness prevention assistance.
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Why Coordinated Assessment?
Designed to improve the following:
Service Provision Referral appropriateness Assessment time Assessment consistency Placement time Multi-provider coordination Service access
Data Accuracy and Access Individual tracking System monitoring Resource allocation - planning Reporting
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Why Coordinated Assessment?
Experience with the Rapid Re-Housing Demonstration (RRHD) and HPRP
Four years of evidence Improvements in as little as one year Can help end chronic homelessness Different models, same core principles Improvements for all demographics
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Why Coordinated Assessment?
The HEARTH Act regulations Incorporated lessons from RRHD and HPRP ESG requirements CoC requirements Start planning today
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Coordinated Assessment Defined
Coordinated AssessmentA standardized access and assessment process for all clients
andA coordinated referral process for clients to receive prevention, housing, and/or other related services.
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Coordinated Assessment Defined
Questions CoC Systems Should Be Asking:
“What housing and service assistance strategy is best for each household of the several services available?”
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Flowchart – ROANOKE COC
AccessAccess AssessmentAssessment Assign
Mainstream Services
Standardized Access and Assessment Coordinated Referral
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Flowchart- ROANOKE COC
Coordinated systems can serve all demographics
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Flowchart- ROANOKE COC
Various models, standardized process
Single Point of AccessMulti-Site CoordinatedNo Wrong Door2-1-1 Assessment Hotline
AccessAccess
Standardized Access and Assessment
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Flowchart- ROANOKE COC
Meet client, provider, and funder needs
Document client’s homeless history and housing barriersMatch client to appropriate serviceCapture data to meet program needs
AssessmentAssessment
Standardized Access and Assessment
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Flowchart- ROANOKE COC
Meet client, provider, and funder needs
Capture data to meet funder requirementsObtain consent for sharing with providersCreate the beginning of a client’s housing plan
AssessmentAssessment
Standardized Access and Assessment
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Flowchart- ROANOKE COC
AccessAccess AssessmentAssessment
Coordinated Referral
Assign
Mainstream Services
Standardized Access and Assessment
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Flowchart- ROANOKE COC
Mainstream Services
Standardized Access and Assessment
AccessAccess
Mainstream Services
AssessmentAssessment
Coordinated Referral
Assign
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Flowchart- ROANOKE COC
Qualities of a good referral system
Accurate: Matches client needsInformed: Matches facility availabilityEffective: Provider accepts and enrolls
Coordinated Referral
Assign
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Flowchart- ROANOKE COC
Qualities of a good referral system
Standard: One process, all clients and servicesComprehensive: all funder and provider fieldsDigital: Uses HMIS, two-way communication
Coordinated Referral
Assign
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Flowchart- ROANOKE COC
Qualities of a good referral system
Mandatory: Every provider, all the time
Coordinated Referral
Assign
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Flowchart- ROANOKE COC
AccessAccess AssessmentAssessment
Coordinated Referral
Assign
Mainstream Services
Standardized Access and Assessment
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Flowchart- ROANOKE COC
Coordinated assessment leverages mainstream servicesClient level Information sharingSystem-wide information sharing Resource sharing and co-locationComprehensive community planning
Mainstream Services
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Preparing for Coordinated Assessment
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Preparing for Coordinated Assessment
Homeless HelperFinding Resources
shelter or other servicesFood
MedicalEmployment
LegalSocial Services
Other
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Street Outreach improve Intake Time and Data Quality
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Preparing for Coordinated Assessment
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For More Information…
HUDHRE Centralized Intake/HPRP Report: http://www.hudhre.info/documents/HPRP_Centr
alizedIntake.pdf HUDHRE HEARTH Page:
http://hudhre.info/hearth/index.cfm HUDHRE Virtual Help Desk:
http://hudhre.info/index.cfm?do=viewHelpdesk
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Questions?
• Tommy Phillips – Pathways Community Network- HMIS
• CoC Team – HMIS TeamROANOKE COC