HOW EFFICIENT IS A CITY? WORKSHOP 2

IRENE COMPTE | ANTONI BREY | TWAN DE BRUI JN | MART IN BRYNDSKOV | PAHNIT SERIBUR I | PER SCHORL ING | HUW THOMAS | HÅKAN ENGMAN

Copenhagen|Barcelona|Kaohsiung Summit on Service Innovation in Cities

HOW EFFICIENT IS A CITY?

•SILOING RESPONSIBILITY IN CITIES

Problem: Traditional city planning causes silos of responsibility decreased efficiency, lack of ’ownership’ and engagement in society

Solution:Mapping responsibility for spots & areas in a city to ensure sustainability and efficiency in management.Delegating responsibility to citizens in order to facilitate engagement in and relation to society.

HOW EFFICIENT IS A CITY?

•DEMOCRACY vs. EFFICIENCYProblem: Democratic involvement of citizens and/or employees in decision-making slows down process, leading to decreased efficiency

Solutions:1. Citizen involvement through new technological tools (web, text messaging etc.)Easier access to authorities for citizens + higher degree of efficiency in service functions (synchronized text messaging less time-consuming than e-mail/telephone calls + more flexible in terms of location), adaption to the dramatic sociological changes caused by technology.

2. Appointment of strong and inspiring leader figures who listen, but not afraid to say NO. Appointing a leader and trusting his/her dispositions is a democratic process.