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Opening Procedure

1 Check the locks

2 Opening should happen before 9:45 AM in the presence of Security & Manager/Assistant M

3 Turn on all lights

4 House keeping work to be started

5 Security to take staff attandance

6 Manager to check attandance & presentation of all the staff - especially uniforms7 Email attandance report

8 Daily Drill

9 Process the "GO BACKS" by floor staff 

10 Cashier to prepare the till

11 Manager/asst/cashier to prepare banking & bank the cash

12 Till to be ready for trading exactly by 10:00 AM

13 All floor staff to take their positions & start dusting

14 After Mopping Turn on the A/C

15 Manager to check every corner of the store & sign a house keeping report

16 Manager to Check display bay by bay with the concerned floor incharge

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Closing procedure

1 Turn on the closed board & stop incomming customers

2 After last customer cashiers to finalize the cash statement & match with POS3 EDC closing statement & matching with POS

4 Check the impressed amount

5 Enter the daily closing repot & email

6 Security check for all outgoing staff 

7 Physical statement for banking amount to be prepared

8 All computers to be shut down

9 Lights & A/C to be shout down

10 Final locking with masking tape & signature

Operational Procedure

1 Stock processing is a priority

2 Stock indent entry

3 Stock indent request if scheduled

4 Damaged goods report

5 Displaying new materials

6 Full day dusting & cleaning

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7 checking the demo pieces & requeting for new demo pieces

8 Daily Water tank filling

9 Daily glass cleaning

10 Maintane contact list of service providers on Google+

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Maintanence Procdure

1 UPS routine check

2 A/C routine Check

3 Generator Routine check

4 Telephone lines checking

5 EDC Checking

6 Broad Band line checking

7 Lubricating the rolling shutter

8 Barcode printer maintanence

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Must Dos

1 Send all invoices & documents to Bangalore with proper entry in a log book every day

2 Form "C" to be generated & delivered every Day

3 Form "F" to be generated when ever there is stock transfer

4 If stock has to be returned to HO E- Sugam is a must

5 Vat Registration to be displayed in every store

6 All attendance book to be stored in the store

7 Fether certificate to be available in records

8 Sea shell certificate to be available in records

9 Paying telephone bills on time

10 Paying electricity bills on time

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Procedure for sale & promotion

nalini to do

Consumable Inventory1 Carry bags inventory to be checked every day & procured

2 EDC machine rolls

3 POS printer roll

4 Loyalty card

5 Visiting card

6 A4 paper

7 Barcode rolls

8 Rubber Band

9 Bead Bar poly bags

10 Room Freshner

11 Coline

12 Harpic

13 Phenyl

14 Odonil

15 Cable Ties

16 Badges

17 Spare batteries for A/C remote

18 Drinking water refill

19 Disposable glasses

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  anager

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Manager's Daily Check list

Sl No Activity Assigned to

1 Lock opening Checked Yes Prem

2 Attendance Entry Yes Prem

3 Attendance entry checked & mailed Yes Harish

4 Staff presentation & appearance checked Yes Harish

5 Staff sales Drill performed No6 Discussed Daily, weekly & Monthly sales targets No

7 Lights working condition Checked Yes Ved

8 Lights working condition Checked Yes No

9 A/C working Condition Checked Yes Harish

10 Shop Frontage checked Yes Harish

11 Trading Impressed cash checked Yes Ved

12 Operational Impressed cash checked Yes Ved

13 Cash Change availability Checked Yes Ved

14 Banking cash sent Yes Ved

15 System & software checked Yes Harish

16 EDC machine checked Yes Harish

17 Telephone & line checked Yes Harish

18 Donggle checked Yes Harish

19 Any service bills to be paid No

20 Display bay by bay checked Yes reshu

21 Dusting & floor cleaning Checked Yes sonia

22 Stock processing No

23 Consumables checked & ordered Yes Ved

24 Received stock display started & Checked No

25 Damaged Stock report sent No

26 Internal signage Checked Yes Harish27 Internal signage request sent No

28 Demo Pieces Checked No

29 Demo pieces request sent No

30 Hand written internal signage requirement checked Yes

31 Leave & roster allotment checked Yes No

32 Product Indent & purchase Yes Harish

33 Special customer request report Yes Harish

34 Lunch rotation allocation Yes Harish

35 Special communication with HO Emails Etc Yes Harish

36 Preparation for evening sales done No

37 Building & equipment maintanence report sent No

38 Terrace Door locking Yes Prem

39 Minimizing lighting & shut off A/Cs Yes Prem

40 Cash counting & hand over Done Yes Ved

41 EDC settlement Done Yes Ved

42 Day closing report sent Yes Harish

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Status

Date:

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Executed by Time From Time To Action

Prem 9:35 9:37

Prem 9:50 9:55

Harish 10:55 11:00

Harish 11:00 11:10 Nalini to send targets By Nalini

Ved 9:45 9:55

Harish 9:35

Harish 9:50

Ved 10:00

Ved

Ved

Ved 10:30

Harish 9:45 Consumables list to be done By Nalini

Harish

Harish

Harish 10:00

reshu/ritu 11:00 1:00

sonia 11:30 11:45 To create a format By Nalini

Ved

Harish Leave & roster spread sheet By Sana

Create a format By Nalini

Harish 6:30 6:45

Harish 7:20 7:25

Harish 1:15 3:30

Harish 11:00 7:15

Format to be done

Prem 8:50

Prem

Ved

Ved

Harish 9:10