copyright 2003 ubc wireless.ubc.ca the world’s largest wi-fi campus network jonn martell wireless...

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Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi- Fi Campus Network Jonn Martell Wireless Project Manager, UBC [email protected] www.wireless.ubc.ca Presentation Material V2.30 August 2003

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Page 1: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

wireless.ubc.ca

The World’s Largest Wi-Fi Campus Network

Jonn MartellWireless Project Manager, [email protected]

Presentation MaterialV2.30 August 2003

Page 2: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

University of BC (UBC) A “Research 1” university Public (and research) funded Motivation: Estrategy and UNP $30.6 M CDN wired project of which

10% was allocated to a specific wireless budget and project.

High level support and buy in.

Page 3: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

The wireless project status

Over 1000 APs installed, operational and documented

More than 1200 APs planned (by Sept’03) 1600 AP drops already installed (1800

planned) Over 3000 unique users 2002-2003 Over 100 GB of transfer/week All types of ceilings and space On target, on budget $3.6M Near 100% coverage for September

Page 4: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Page 5: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Prime Directives User centric & ease of use. Estrategy self service tools.

Faculty, Student, Staff and guests/affiliate with sponsor

Zero cost networking University funded Cost to user (dollars, time, grief etc).

Built on standards and modular Meeting UBC’s mission

Page 6: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

EDU Environments Various “Hostile indoor environments”. A University network is really a mix of enterprise

networking and hotspot/public access. Users only use security if it’s easy and

transparent. Could limit communication with secure protocols

only (SSL, VPN, EAP)… or use proprietary security but it’s not practical.

Favoring openness helps adoption. Added wireless security with 802.1x (PEAP/LEAP) Off campus: VPN always needed for off campus

Page 7: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Technology 802.11b 11 Mbps everywhere 802.11g 54 Mbps as upgrade in the

fall ‘03 802.11a 54 Mbps in heavy areas,

mostly planned for Q1/04 (depending on pricing issue).

Mostly enterprise Cisco AP1200 and some AP1100

Page 8: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Seamless – Web login Plug and play Automatic Web login Any browser will work to

authenticate users (except Sony Clie and Apple Newton)

Keeps track of users, traffic generated, time on/off

Reached over 3000 users during the 2002/2003 school year.

Very little support issues

Page 9: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Interaction with users Web driven with

backend database Tied with Project

status Allows us to

communicate effectively on this fast track project.

Feedback has been very positive.

Web based Management tools

Page 10: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Web driven administration Everything is Web

driven Tracks buildings,

APs, etc. Status of buildings

and service bulletins

Web driven Q&As

Page 11: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

DB based documentation

Page 12: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Project Milestones May 2001 – Library wireless Project July 2001 – Site Surveys start campus wide Sept 2001 – Indoor/outdoor pilot Dec 2002 – RFP for equipment Feb 2002 – Library operational Mar 2002 – Project team finalized May 2002 Equipment Selection “Version 1” for September

2003 Sept 2002 – Campus wide over 35% coverage Oct 2002 – “Version 2” plans: VLAN APs, POE switches and

WPA March 2003 – Final equipment arrival, installation/replacement. September 2003 – Completion date for Version 2.

Page 13: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Critical Path Issues 802.1x deployment

PEAP vs LEAP vs 802.11i Doesn’t have to be perfect, just “good” “Cisco only” wireless network will help us bridge

standards gap. Expect upgrades as part of 802.11g and 802.11a

Deploy VPN V.2.0 (with .group pools) 802.11g (54 Mbps) upgrade in October Expand management tools – vendors

tools are currently lacking.

Page 14: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Key to success Designing for “zero cost” using Standards-based

NICs, automatic Web page redirect. Self service model means low support requirements as we scale deployment.

Login requirements (and status feedback) makes users more responsible.

All information is logged (time, traffic, machine) via RADIUS & SQL.

Channel RF issues and unknowns haven’t stopped us from deploying but we know it’s an isue with load. Enabling very interesting research in this area.

Page 15: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Security – solving The issue Current work arounds

Web Login – automatic and painless VPN (both Microsoft PPTPv2 and IPSec) back to RADIUS

(storing MSCHAP in LDAP ) Antivirus (in progress) Network and Personal Firewalling (in progress and built

in on XP) Intrusion Detection (in progress) VPN (as extra protection, with virtual .group support)

Future 802.1x with PEAP/WPA/LEAP (in testing) 802.11i (if they ever finish it)

Page 16: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Surprises In late 2001 – FCC limitation:UNII-I antenna limits. The lack of good enclosures for public indoor space (still

today!) Microsoft VPN support with non-Microsoft backends. The lack of intelligence with the Pocket PC 2002 VPN client

(only connects for .dotless servers making it useless for wireless). Palm Tungsten C works very well with PPTP.

People don’t seem to care about security: how many conference wireless networks are wide open?

Still get the question “Do we really need to authenticate users?”

TOC doesn’t have be a killer if systems are well implemented. Being Early Adopters often means encountering problems not

seen by others and vendors.

Page 17: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Implementation VLANs to support multiple type of “virtual

wireless networks”. Supporting multiple Open, 802.1x and TKIP

private networks. Want to avoid rogue APs (and cross-domain RF

management) although in a distributed EDU environment this can only be done by delivering what users want.

Standards-based NICs (we need to make sure that good interoperability is enforced by the Wi-Fi Alliance). WPA and WPA2.

Page 18: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Conceptual Network Diagram

Page 19: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Uses Student, Faculty, Staff and visitors Email, calendaring, messenging Voice over wireless (campus wide Wi-Fi

cordless phones) Instrumentation Online voting, score keeping One Card vending machines Wireless photocopier/printers Utilities – plant operations Wireless labs and faculties

Page 20: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

External Visitors Identified over 10000 external users with some

relationship with the University Library card holders Affiliated colleges Affiliated hospitals Conferences and external bookings

Developing the Hotspot Model Build/Buy – not that difficult Outsource – coming to terms with best way to protect

interests of the University. Peering partnerships (T-Mobile, Fatport and others).

Page 21: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Managing a large network Management tools

becomes more important as size of the network grows.

Need to manage each AP and switch (especially as authentication/encryption moves down to APs)

Standardize images and configurations helps in management

Page 22: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Manageability affects cost of operation and service levels

•Management tools need to understand VLANs.•Need to automatically map network, simply too big to do it by hand.•Need way to make building maps available to Sysadmins based on CWL roles.

Page 23: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Internal challenges Troubleticketing. Change management. Time tracking (where was the time

spent, why and can it be optimized?)

Page 24: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

External Challenges Finding “off the shelf” tools to manage the large

wireless network (APs and switches) as one. 1500+ managed devices.

Getting our AP vendor to support true “virtual” wireless network (open of broadcast SSID on all SSID, not just primary).

Provide a way to allow departmental wireless networks to authenticate to local Microsoft Domains.

Getting desktop vendors to support both open and closed (non SSID broadcast) equally.

Fighting fuzzy (optional) standards

Page 25: Copyright 2003 UBC wireless.ubc.ca The World’s Largest Wi-Fi Campus Network Jonn Martell Wireless Project Manager, UBC Jonn@martell.ca

Copyright 2003 UBC

Questions? www.wireless.ubc.ca Jonn Martell, [email protected]

604-822-9449