copyright © 2012 the nielsen company. confidential and proprietary. the american media mom...

Copyright © 2012 The Nielsen Company. Confidential and proprietary.

• The American Media Mom

• Breakthrough Innovation

• Boomers Update

• Cultivating Multicultural Success

UpcomingWebinars

@nielsenwire #diverseintelligence

2


The State of the Hispanic Consumer Copyright © 2012 The Nielsen Company. Confidential and proprietary.

The State of the Hispanic Consumer: The Hispanic Market Imperative

Mónica Gil, SVP, Public Affairs and Government Relations, Nielsen

Sabrina Crow, SVP/Managing Director, Global Client Business Partner for Univision, Nielsen


3


The State of the Hispanic Consumer

Today’s presenters

Mónica Gil, SVP Public Affairs and Government Relations, Nielsen

Sabrina Crow, SVP/Managing Director, Global Client Business Partner for Univision, Nielsen

4



Nielsen Diverse Intelligence Insight series• In 2011, Nielsen launched a diverse intelligence insight series to help marketers better

understand the media and purchasing behaviors of key consumer segments.

5



First things first

Latinos vs. Hispanics?

35% 14% 50%

Source: Pew Research

6



Poll question

Which best describes your primary area of responsibility?

a) Marketingb) Salesc) Researchd) General management

7



Latinos Are Vital to America’s Future


8



The Hispanic market offers unique growth prospects within our borders

The per-capita income of U.S. Hispanics is higher than any one of the highly coveted BRIC countries (Brazil, Russia, India, China).

Source: Nielsen State of the Hispanic Consumer Report: The Hispanic Market Imperative

Goldman Sachs Global Economics, Commodities & Strategy Research: BRICS Monthly Issue 11/06, June 24, 2011. Hispanic per capita income is from Census in 2009 constant dollars. Hispanic per capita income is second to Russia, but above Brazil, China and India.

9



Hispanic population growth projected to outpace all ethnic groups over the next 40 years

* Excludes American Indian, Alaska Native, Hawaiian & Other Pacific Islanders


10



1 3 1 Latinos are born

Source: U.S. Census Bureau Population Projections

Every hour in the U.S.

Hispanics continue to experience dynamic growth vs. the general population

11



Not just the coasts: Hispanics are across the nation


12



Can you afford to miss out?

20152010

$1 Trillion

buying power

$1.5 Trillion buying power

52 million Hispanics in

the U.S.

50% growth in

purchasing power by

2015

The growing purchasing power of the Hispanic consumer


13



Poll question

What is your company’s annual budget for U.S. Hispanic marketing?

a) Less than $1 millionb) Between $1 million and $10 millionc) Over $10 milliond) Do not know/None

14



Higher income Latino households showing significant growth


15



Younger demographics provide focused marketing opportunities

Median age:

Hispanic = 28U.S. general = 37


16



Latinos fuel growth in key sectors

Source: IBIS World, producer of Industry Research Reports

Residential buying

Food

Retail

Education

Financial

Transportation

Entertainment and media industries

17



Further evidence of culture sustainability

Hispanic Adults say they want to be MORE LATINO

Hispanic adults say they want to be BICULTURAL

31%

60%

Hispanic parents want their children to be BILINGUAL

In 2011, intermarried couples classified their children as HISPANIC vs. 35% in 1991

90%

72%

18



Role of language among the LatinosEnglish dominant Hispanic Adults now wanting to read, watch and explore more Spanish media

The Emergence of Bilinguals

Source: Nielsen Universe estimates 2011=2012; Nielsen State of the Hispanic Consumer Report: The Hispanic Market Imperative

28%

15%

25%

28%

4%

Language usage among U.S. Hispanic Adults

Only Spanish Only English Mostly English Mostly Spanish Spanish & English Equally

19



Poll question

Which language is used by your company to market to U.S. Hispanics?

a) Spanishb) Englishc) Both Spanish and Englishd) None/Do not know

20



Takeaways

Importance of new sustainability vs. old melting pot concept

Marketers can’t ignore cultural foundations

Latinos are fundamental component to business success 1

2

3

21



What Hispanics Watch


22



Following the video: Hispanics show higher viewership on the Internet and mobile

125:48

142:05

On Traditional TV

6:50

11:52

Watching Timeshifted

TV

22:01

25:16

DVR Playback

6:29

3:52

4:20

3:37

Mobile Subscribers Watching Video on

a Mobile Phone

Watching Video on Internet

Monthly Time Spent in Hours:Minutes (Quarter 3 2011)

Hispanic Non-Hispanic White


23



Factors driving co-viewing phenomenon among Hispanic viewers

+ +

Family size

Presence of children in household

Language aptitude

=

Higher Hispanic

co-viewing than

general market

*May 2011

Source: Nielsen

24



Technology usage among Hispanics: Tracking well among all non-white segments


25



Hispanics are immersed in and engaged with ‘online’ and ‘emerging platform’

60% 68%of Latino households own at least one video or Internet-enabled cell phone vs. 43% of the general market.

spend more time watching video on the Internet vs. non-Hispanic whites.

Source: Nielsen, Nielsen State of the Hispanic Consumer Report: The Hispanic Market Imperative

26



Latinos exhibit significant—and substantial—growth in social media usage

Usage rates of TV + smart phones + social networking + online video + other

entertainment = one of most engaged and

dynamic targets

Source: Nielsen

27



Takeaways

Leverage a mix of media and technology options to engage the Latino market’s lifestyle, culture and language preferences. 1

Capitalize on new technologies to reach the young and growing

Latino market 2

28



What Hispanics Buy


29



But Latinos spend more per trip than average*

$52 vs. $47

Latinos make fewer trips to the store than average*

143 vs.149

Distinctly different ‘buy’ behaviors displayed by Hispanics

Hispanics product consumption is indeed unique in many respects and well differentiated in comparison to U.S. consumers overall

* average= White Non-Hispanic


30



Hispanics accelerating beverage trends

Beverage sales trends show powerful evidence of Hispanic consumers acting as: • the accelerators for growing

categories

• the brakes for declining ones

Category Example


31



What’s in the basket?

Private Label vs. Branded

For Hispanics, brand loyalty prevails in three categories

ALL CPG: 1) Hair care2) Baby products3) Health & Beauty


32



Takeaways

Collaborate! Manufacturers and retailers must work together to capture sales

If you haven’t already, the time to invest is NOW! 1

2

33



Poll question

Which is the primary media platform used by your company to market to U.S. Hispanics?

a) TVb) Onlinec) Mobiled) Printe) Radiof) In-storeg) None/Other

34



Market-driving Examples


35



Marketing strategies should reflect cultural cornerstones…

Hispanics remember English language commercials as well as the general population

The same commercial shown in

Spanish bumps up ad recall by as

much as 30%

Hiring Spanish-speaking talent to deliver the script

resonates 30% better with

Latinos


36



H-E-B meets w/ customers, asks “what would you love to see?” and delivers!

Source: H-E-B & Alberto Martinez /Austin American-Statesman (photo)

“They wanted more things that remind them of home.”

“The $7 million remodeling project — which added 6,000

square feet and about 40 employees to the store —

includes a masa factory that grinds corn daily, a tortilleria that will turn that masa into

tortillas, a carniceria (Latino-focused butcher shop) and a

deli with fresh salsas and cremas.”North Lamar Boulevard and Rundberg Lane, North Austin, Texas

37



Winn-Dixie’s Miami store transforms—bilingual décor, made-to-order Cuban café & more!

Source: Winn-Dixie

38



Pathmark catering to demographics of the neighborhood

Source: Pathmark, Progressive Grocer & NJ.com

Progressive Grocer reported on Mar. 16, 2012—

“Our remodeled Weehawken store…offers shoppers products that match their needs and cultural preferences,” said Sam Martin, president and CEO of Montvale, N.J.-based A&P. “With more diverse offerings and a friendlier, more modern atmosphere, this renovation is a prime example of our goal to enhance our customers’ shopping experience.”

39



“Hormel Foods introduces MegaMex Foods, where you can find all the flavors of Mexico”

Source: http://www.hormelfoods.com/brands/MegaMex/default.aspx

40



Macy's partners with Latina Magazine & the Hispanic Scholarship Fund

Source: Macy’s

41



Manufacturer Hispanic websites & apps

Source: Company websites

42



General Mills’ Spanish language app for Apple iPad

Source: Company website

Instant access to more than 900

Latin-inspired recipes, in 12

different categories

43



P&G’s Gain expanding to reach Hispanics

Photo: P&G Gain

44



Ethnic diversity impacting general population

Source: MultiAd Kwikee

45



How do you improve your marketing success?

Recognize cultural

components

Adjust and refine your marketing

mix

Improve your organization’s

readiness

46


Q&AThank you for attending•If you have follow-up questions or want more information, please contact your Nielsen Professional Services Representative.

•If you are not a current Nielsen client, please contact us at:

Phone: 800-553-3727 Email: [email protected]

OR if you have any questions regarding the content of this webinar, you can also contact:

Monica Gil, email: [email protected] Sabrina Crow, email: [email protected]

For more insights, go to Nielsen Wire http://blog.nielsen.com/nielsenwire/


mailto:[email protected]



http://blog.nielsen.com/nielsenwire/

copyright © 2012 the nielsen company. confidential and proprietary. the american media mom...

Documents