corporate ethics, communication and business networking
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Corporate Ethics, can it be done? Reasons to consider adopting a code of ethics for your company.TRANSCRIPT
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BUILDING BUSINESS and GOVERNMENT RELATIONSKgwebo yaChiloane
Corporate EthicsBusiness Communicationand business networking
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I bring with me a combination of a BA Communication degree and 20 years of work experience ranging from the newsrooms, in South Africa and Australia, to the corridors of Government and the Private Sector.
ABOUT Mr Thabang CHILOANE
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He has had ten years in the public sector and started as a radio reporter in the state owned and run broadcaster the SABC.
He then proceeded to work in various companies in the private sector.
Divisional Executive: Group Public Affairs, Nedbank: 06/11/2012 – Current
Head of Group Government Relations, Absa Bank: 10/09 –05/11
The Presidency, Head of Communication. I reported directly to the Chief Operating Officer in the Presidency 03/08 - 09/08
Deputy President of South Africa, Spokesperson. In this position I reported directly to the Deputy President. 05/06 - 02/08
Head: KwaZulu-Natal Provincial Government Communications In this position, I reported to the Premier of KZN, Sbu Ndebele and the Director-General.
National Housing Department: Chief Director: Communications In this position I reported to the Minister of Housing, Lindiwe Sisulu. ’03 -‘05
KwaZulu-Natal Department of
Transport Chief Director: Public
Safety and Communication
. ‘02 – ’03
Government Communication and Information System (GCIS) Director: News Service ‘99- ‘01
Group head of CommunicationSanlam: 10/08 –09/09
South African Broadcasting Corporation
‘98 – ‘99
Being there at the right time.
MR THABANG CHILOANE, has had the priviledge of working in the Public and Private Sectors.
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OFFERINGS
The concerns of a Nation
should be the concerns of
a Corporation.” Reg Lascaris.
“State Protocol Training
Social Strategy & Trainingon Communication
Political Analysis
Speech Writing
Property Management
Corporate Affairs Management
Social License to Operate (Stakeholder Relations)
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“Corporate Ethics, can it
be done?”
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Ethics: are the rules and values that determine what
goals and actions people follow when dealing with
other human beingsBusiness Ethics: All business
decisions with ethical consequences
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“Corporate Ethics, can it
be done?”
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Reasons to consider adopting a code of ethics for your company
• Shows employees you are a responsible company: a code of ethics for your business communicates to employees that your company is committed to doing business responsibly.
• Shows customers you value integrity: Additionally, customers tend to feel reassured by the existence of a code of ethics within a company. They feel that the company values its integrity and will operate accordingly when doing business.
• Prevents ‘innocent’ violations of ethics: a code of ethics is addresses matters that might not occur to employees on their own.
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Reasons to consider adopting a code of ethics for your company
• Provides a clear point of reference when enforcing corrective action: Lastly, another reason to consider keeping a code of ethics as part of your company culture is that such a document will serve as a reference for corrective action or even termination for employees who fail to meet these standards
• A business, no matter how big or small, can always benefit from having a clear code of ethics!
• A business can always benefit from having a code of ethics in place both to avoid potential problems and to address problems when they arise.
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“Corporate Ethics, can it
be done?”
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“Corporate Ethics, can it
be done?”
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“Who’s fooling Who?
Communications_What_could_possibly_go_wrong___medium.mp4
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The Importance of Communication Skills• Ninety-four percent of over 2,000
surveyed executives ranked “communicating well” as the most important skill for success.
--NFI Research
• Companies included in BusinessWeek’s list of best places to work cited communication skills the most important trait in a job candidate—more desirable than any other trait besides college major.
--BusinessWeek
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Current Challenges for Business Communicators• Ongoing development of new
information technologies• Increasingly global nature of business• Growing diversity in the workplace and
in types of workplaces
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Business Communication as Problem Solving• Problems are simply a gap between
where you are and where you want to be.
• Problems range from the well defined to the ill defined.
• Well defined problems can be solved by formulas
• Most business-communication problems are ill-defined problems requiring analysing a unique configuration of factors to arrive at a somewhat unique solution.
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The Bottom Line• The goal of business communication is
to create a shared understanding of business situations that will enable people to work successfully together.”
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“Is Business networking worth the trouble?”
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Business Networking
• When introducing people:
• Mention the most important person first• Then introduce the other person – always the
junior to the senior e.g.• “Mr President, may I introduce H.E. Dr X.
Dr X is the new Ambassador of the …….”
• One should not extend a hand unless the person to whom you are introduced does extend their hand
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Business Networking
• When introducing clearly articulate people’s names
• More prominent person should extend a hand first for a firm but not crushing hand shake
• Everybody stands during introduction (except elderly or disabled)
• Do not get too familiar with dignitaries and call them by first name, unless they give such permission.
• Name tags worn on the right
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Business Networking
• Introduce yourself• When introduced say the person’s name
immediately and use it a couple of times to remember it
• Introduce people to others• Have business cards handy in a pocket of
jacket or purse, don’t offer it until asked• Have tiny breath mints handy, not gum• Do not monopolise special guests
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At cocktail gathering…
• Avoid taking large mouthfuls and over eating
• Hold your glass with the left hand, keep right hand dry for handshakes
• Stemmed glasses to held by the stem
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It always seems impossible,
until it’s done.”Nelson Mandela.
“THANK YOU