WelcomeHosting: The Future of Business Grade Communications

Grand Connaught Rooms, London1st May 2012

Agenda

• 10.00am: Welcome and Introduction (Chris Collinson)• 10.05am:‘The Growing Hosted Marketplace’ (Andy Lockwood)• 10.30am: ‘The Move to Hosted’ (Graham Bevington, Mitel)• 11.00am: Coffee and networking break

• 11.15am: Breakout session 1 • 11.45am: Breakout session 2• 12.15pm: Breakout session 3

• 12.45pm: Introducing Shape the Future (Chris Collinson)• 1.00pm: Lunch and networking in the Hosted Marketplace

See your personalised agendas

The Growing Hosted MarketplaceAndy LockwoodProduct & Marketing Director

• Cloud or Hosted?

• What has TalkTalk been doing?

• Why is the cloud growing?

• How do you deal with it?

• Your 3-point plan

What do people mean by “Cloud”?

What do people mean by “Cloud”?

What do people mean by “Cloud”?

What SHOULD we mean by Cloud

Let’s stop talkingabout “cloud”

Let’s start talkingAbout hosted solutions

Network ConnectivityNetwork Connectivity

Data Centre / HostingData Centre / Hosting

Application / ServiceApplication / Service

Solution

2009 2010 2011 2012 2013

TTB Technology Strategy – Roadmap to the Cloud

Security,Management

Security,Management

VoIP, IP-PBX,SIP trunkingVoIP, IP-PBX,SIP trunking

Hosting, Hosted Services

Hosting, Hosted Services

Ethernet & EFM

Ethernet & EFM

Broadband,IPVPN

Broadband,IPVPN

Datanetworking

Next GenVoice

HostedServices

2009 2010 2011 2012 2013

TTB Technology Strategy – Roadmap to the Cloud

Security,Management

Security,Management

VoIP, IP-PBX,SIP trunkingVoIP, IP-PBX,SIP trunking

Hosting, Hosted Services

Hosting, Hosted Services

Ethernet & EFM

Ethernet & EFM

Broadband,IPVPN

Broadband,IPVPN

Datanetworking

Next GenVoice

HostedServices

CONVERGE voice & data services- reducing operational costs

CONVERGE voice & data services- reducing operational costs

TRANSFORM the business with intelligent, integrated applicationsTRANSFORM the business with

intelligent, integrated applications

MIGRATE to the Next Generation Network- reducing infrastructure costs

MIGRATE to the Next Generation Network- reducing infrastructure costs

Increasingly demanding environment

84%

of organizations have a remote workforce

MOBILE & DISTRIBUTED WORK

80%of new software offerings will be available as cloud services by the end of 2011

WEB DEVELOPMENT

Source: Microsoft 2011

2X From 2009 to 2014, the number of information

CONSUMERIZATION OF IT

workers using a smartphone for work is expected to nearly double

INFRASTRUCTURE COST& COMPLEXITY70

%of IT budgets is spent maintaininginflexible & siloed data

centre equipment

What Cloud means for you

• New solutions (to existing needs)

• More robust• Better value / cash flow• New operating models– Less in-house

support/costs

• Workforce flexibility– Mobility

• New paradigms to understand

• Geography?• Can’t be ignored• Organisational changes• Supplier changes

ProsPros ConsCons

Your 3-point-plan

External competitors, customers, market-place, products

Internal service, price, structure, profit

Thank youAndy LockwoodProduct & Marketing Director