Corrado.Iorizzo@ctp-consulting.comSolution ArchitectCambridge Technology Partners

Using TFS Event Service to integrate TFS 2010 with external EPM and Ticketing platforms

Today’s SpeakerCorrado Iorizzo

Solution Architect in CTP since 2010Frequent SpeakerLast 5 years in UK, Spain, Belgium.Net, ALM, Cloud, EAI, Technical StrategyBlog: http://corradoi.blogspot.com

A little bit of Markitecture

What is ALM

Governance

Management

Process

Requirements

Specifications

Development

Testing

Release

Configuration and

maintenance

In other wordsALM = Application Lifecycle Management

…is a continuous process of managing the life of an

application through governance, development and

maintenance.

Helping teams of people…build great software…

by working together.

I’ve just said

TOGETHER!

Which is an ALM tool?

ALM is not the whole IT!

ALM

The IT (and what the devs don’t see)

ITIL is the Dark Side…

[2]Service Strategy• Project Portfolio Management

• Requirements Tracking• Forecast Review

[1]Service Design• Solution Planning• Solution Design• Solution Construction• Collaboration

[3]Service Transition• Quaility Assurance• Change Management• Demand Management

[5]Service Operation• Solution Instrumentation• CR Tracking• Issues Tracking (Bug & Infrastructure)

[4]Continual Process Improvement• KPI reviews to allocate investment

Prioritization StrategyMaximizing the ROI in the

early stages:• Minimizing the Risks• Minimizing the customer

involvement

TFS as the ITIL backbone

ITIL Package(Work-Items)

ITIL Package(Work-Items)

ITIL Package(Work-Items)

ITIL Package(Work-Items)

Team PortalSharepoint

Visual StudioWeb Access

PlugIn

Service Strategy

Service Design

Service Transition

Service Operation

Continual Service

Improvement

Java

A business case

Service Strategy

Service Design

Service Transition

Service Operation

• Project Portfolio Management

• Risk Management

• Modelling Tools• Development Tools• ALM

• Monitoring• Tickeiting

• Test Case Management• Bug Management• Deployment• Configuration

Management

Let’s do the cool stuff!

ServiceNow Overview

demo…

Adapting TFS WorkItems to your needs

demo…

Feeding TFS with ServiceNow Data

demo…

Realign ServiceNow Data with TFS Event Service

demo…

If you have any questions…

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